Total 3 it analyst job vacancies in Islandwide

Roles & Responsibilities

Oversee the IT operations within the organization, ensuring timely and efficient support to enhance staff satisfaction.

Assist with helpdesk tasks as needed.

Coordinate, plan, and manage IT services and activities to ensure smooth operations aligned with business objectives.

Ensure successful project and change management, delivering solutions that meet technical, functional, performance, and business requirements.

Collaborate with internal teams and external vendors to propose and implement technical solutions, establishing key performance indicators (KPIs) and ensuring vendors meet contractual obligations for successful project outcomes.

Ensure adherence to enterprise technology practices and project management standards, maintaining quality and consistency.

Monitor key project milestones, adjusting plans and resources as necessary to meet objectives and deadlines.

Oversee IT asset management, inventory, and documentation to ensure accurate records and efficient processes.

Facilitate communication across the organization on project scope, budget, risks, and resources to promote transparency and collaboration.

Manage IT procurement, including obtaining quotes, entering procurement details, and ensuring efficient workflows.

Prepare, consolidate, and review reports and documentation to support project tracking, decision-making, and continuous improvement efforts.

Perform additional duties as assigned by management to support overall IT operations and projects.

Requirements:

Bachelor’s degree in computer science or IT.

At least 3 years of experience in IT service delivery or a related field.

Proficiency in Microsoft products.

Knowledge in Networking, System Administration, cloud-based infrastructure, and Cybersecurity is a plus.

Experience with IT auditing is an advantage.

A team player who can work independently and handle pressure effectively.

Resourceful, proactive, organized, and adaptable to fast-paced changes.

Strong communication skills and the ability to prioritize tasks efficiently.

The detailed job scope is as the following:

Organization, management and full integration of the operation

• Owner of MSA & - Ensuring operational compliance with the MSA
• Owner of SLA Compliance - Owns Key Measurements, Service Levels & Critical Deliverables
• Reporting - collect data for key deliverables and generate reports as per SOW requirement.
• Owner of TR Compliance – Enforce TR control process to meet relevant TR regulations.
• Process design, review, audit and improvement
• Document Control – Owns Document Control Compliance
• Change Management – Owns change management process
• Knowledge Transfer – Monitors & reports on knowledge transfer continuity and accuracy.
• Continuous Improvement – Perform trend analysis, assist in root cause analysis, utilize best practices, and assess customer satisfaction survey results to determine areas for improvement.
• Global application FPOC to Applied.
• Organize and host Monthly, Weekly, Quarterly meeting.
• Staff On-Boarding – Contributes to screening of candidates, Non-Technical Consistent training for English speaking agents, includes language, customer service technique training for both new hire and existing employee.
• Transition Phase – Owns critical milestone compliance

Functional Knowledge

• Regarded as the technical expert in service desk and deskside operations
• Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within service desk and deskside operations

Business Expertise

• Anticipates business and regulatory issues; recommends product, process or service improvements

Leadership

• Leads projects with notable risk and complexity; develops the strategy for project execution

Problem Solving

• Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions

Impact

• Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines

Interpersonal Skills

• Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view.

The role of Lead Consultant helps with less complex client business transformations by using Information Technology to create new opportunities. This role maintains knowledge of evolving trends within one emerging technology area and applies this to assist with the outlining of opportunities for client organisations in order to deliver new business capabilities, profitable business growth as well as competitive cost efficiencies. This role provides assistance with the analysis and interpretation of data to unearth issues, weaknesses and problems, comprehend the causes and formulate recommendations and solutions that will drive small business changes.

What you'll be doing

Education:

• A bachelor’s degree in Architecture, Engineering, Construction Management, or a related field is generally preferred.
• Advanced degrees or certifications in BIM, project management, or related fields can enhance prospects (e.g., LEED, PMP, or specific BIM certifications).

Work Experience

• 5 years of experience in BIM management or related positions, demonstrating leadership in large-scale projects.
• Extensive experience in developing BIM execution plans, setting up project standards, and ensuring compliance with industry best practices.
• Experience in training and mentoring staff on BIM processes and tools.
• Proven experience in leading BIM implementation on projects, managing BIM workflows, and collaborating with multidisciplinary teams.
• Proficiency in using BIM software tools (e.g., Revit, Navisworks, ArchiCAD) and knowledge of interoperability standards.

Collaboration and Communication Skills:

• Strong interpersonal skills to facilitate collaboration between architects, engineers, contractors, and other stakeholders.

Skills Required:

• Advanced proficiency in BIM software and tools (e.g., Autodesk Revit, Navisworks, Civil 3D, BIM 360).
• Understanding of modeling techniques, data management, and visualization tools.
• Knowledge of building codes, regulations, and standards relevant to the construction industry.
• Experience in specific sectors (e.g., commercial, residential, infrastructure) can be beneficial.
• Understanding of emerging trends in construction technology, sustainability, and smart building practices.