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A-gas Singapore Pte. Ltd.

Customer Service Executive

Full-time

Singapore, Singapore

Customer Service

3 hours ago

Prepare and issue quotations for ACMV / HVAC service maintenance & new project jobs. Update GP on jobs billing details and prepare all docume..

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A-gas Singapore Pte. Ltd.

Quality & HSE Manager

Full-time

Singapore, Singapore

Quality Assurance / Control

3 hours ago

To promote a Zero Harm culture & best practices through the implementation of a tailored safety, quality and environmental management system in..

To promote a Zero Harm culture & best practices through the implementation of a tailored safety, quality and environmental management system including the development and implementation of appropriate policies & procedures to ensure a safe and efficient workplace.
To ensure regulatory compliance & due diligence to safety, health, quality, dangerous good/hazardous substances and environmental obligations.
To liaise with all business units on matters relating to safety, quality and environment including potential non-compliance of a regulatory nature.
Compliance with all relevant safety, quality, environmental & P&C policies & procedures to ensure a safe work environment at all times.
Actively liaise with all departments to ensure quality control, quality assurance and safe practices are adhered to at all times.
Work with A-Gas management to implement its policies, procedures, work instructions, mission and goals.
Lead by example in demonstrating personal qualities, behavioural traits and A-Gas values & behaviours.
Timely management reporting in the manner and form as required from time to time.
Perform site inspections as required.
Actively participate in internal & external project meetings and provide sound recommendations on SQE initiatives and/or highlight any deviations & possible risks if any.
Manage & maintain integrated certified Safety, Quality, Environmental management systems to ensure continued compliance to ISO 9001, ISO45001, ISO14001, ISO17025 (NATA), and other relevant standards like ISO 31000 where applicable.
Identify and maintain compliance to relevant WHS, Environmental & other acts, regulations, codes of practices & guidelines etc.
Audit SQE Management System, including reviewing, monitoring, measuring, reporting on performance.
Recommend and implement continual improvement to the SQE system, work instructions and associated processes.
Promoting awareness of SQE requirements, communicating and consulting with all staff & other stakeholders on SQE processes, documentation and regulatory requirements.
Development and implementation of SQE documentation relevant but not limited to procedures, plans, hazard and aspect identification, risk assessments, emergency preparedness & response, design & development, management of change, control measures, management review including ad hoc measures based on current environmental occurrences.
Actively lead & participate in Operational Safety, Process Safety, Risk Assessment, HAZOPs, Pre-Purchase Risk Assessments, Management of Change & Design & Development, SQE incident investigation & root cause analysis and processes.
Active participation and collaborating to provide SQE / technical advise as required to the Lab Team, Customer Service, Operations, Engineering, Rapid Recovery and wider A-Gas Group & other relevant stakeholders.

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D22 Jurong, Jurong Island, Tuas

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A-gas Singapore Pte. Ltd.

Total 2 customer experience manager job vacancies in Singapore

Customer Service Executive

Quality & HSE Manager