Total 8 administrative assistant job vacancies in Singapore

To assist the Mortgage Product Manager and participate in designing proposition and journey for Mortgage Loan, delivering joyful customer/employee journeys and financial outcome, including

1. Day-to-Day monitoring of run-off situation

2. Extract, compile and analyze data especially on mortgage loan based on lock-in trigger, interest rate

3. Participate in discussions with Business Analytics to enhance our current propensity model and build a new pricing sensitivity model

4. Make recommendation on engagement plan.

5. Execute and track customer engagement campaigns

6. Collaboratively work in cross-functional teams in an agile and robust manner

7. Any other administrative work relating to mortgage portfolio retention.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Required candidates with basic accounting experience

PROCUREMENT & ACCOUNTING

▪ Ensure the accuracy of ECRF, MEMO, SOW, PR/PO, vendor invoice etc.

▪ Update financial tracker on timely basis.

▪ Follow up vendor invoice, payment, and SOA reconciliation.

▪ Prepare and update the weekly/ monthly reports.

▪ Ensure all the filling is up to date.

ADMIN

▪ Business travel logistics.

▪ Meeting Rooms / Projectors booking.

▪ Govern clean desk policy.

▪ General housekeeping.

▪ Department Org Chart updates.

▪ Track On-boarding / Off boarding, seating, locker etc.

▪ Time-sheet assignment.

▪ Asset listing.

▪ Assist in coordinate events and workshops.

PROJECT Related

▪ Coordinate info collection and submission (e.g., Project budget, CAPEX/OPEX purchasing, Resources related, Project milestone and etc.)

▪ Assist in preparing PowerPoint presentations.

▪ Support development effort charge out projects.

▪ Extract and prepare timesheet reports

▪ Track against approved monthly charges and raise any discrepancies to Pillar Leads

The Assistant Product Manager, Overseas Property Financing (OPF), will be part of the team overseeing the OPF mortgage business across the entire Consumer Banking Group.

This position will focus on the provision of support to the OPF Product Manager in order to drive business growth and manage key risks through timely and appropriate monitoring and interventions.

JOB SCOPE AND DUTIES

1. Contribute to the execution of key business strategies in order to drive and sustain profitability and loan book growth

2. Campaign Management - support the delivery of business acquisition campaigns (such as promotional pricing) from end-to-end, including all related marketing and fulfillment

3. Operational Escalations/Handling - take charge of and resolve operational escalations pertaining to the loan life-cycle from both Front and Back Office colleagues, including but not limited to, loan

application, account maintenance and loan prepayments

4. Project Timeline Management - track and maintain the product team's task list and project outstandings, and work with internal stakeholders to ensure timely satisfaction of timelines and deliverables

5. Data Management - manage business data and provide required information in an accurate, timely and orderly manner so as to support business objectives. This also includes basic analysis and presentation of key data in appropriate formats

6. Business Processes Management - manage key business processes that includes the trigger and oversight of end-to-end portfolio risk management activities (e.g. periodic collateral to loan valuation shortfall annual property revaluation and any other exercises that may arise from time to time, so as to mitigate portfolio related risks).

This involves working with stakeholders from Credit Approval and Credit Policy Teams, as well as Relationship Managers (based locally and abroad) and Operations

7. Marketing Support and Content Creation - develop content and provide back-end marketing support in order to ensure high quality, accurate and meaningful content marketing initiatives are delivered on time to both external and internal clients

8. Marketing Analytics - build up the team's marketing analytics capabilities through the guided creation of dashboards using Adobe Analytics-, and perform analysis of data to provide key insights to management

9. Experimentation Support - support the ongoing experimentation efforts of the team to ensure creative business ideas are tested and implemented. This includes creating back-end experimentation setup, monitoring and executing these experiments

10. IT System Maintenance and Enhancements - support backend IT enhancements from end to end, including participation in regular teleconferencing calls and User Acceptance Testing (UAT) and live verification exercises. This also includes resolving IT issues as escalated by users of the bank systems relevant to OPF.

11. Knowledge Management - ensure that the team's information is well maintained, including ensuring that business information and data are archived appropriately and stored in a secure and easily accessible fashion

12. Parameter, Template and Webpage Management - ensure that all system parameters, letter templates and both public and internal content on webpages are properly updated and maintained

13. Others - duties that may be assigned from time to time in support of team objectives

QUALIFICATIONS/REQUIREMENTS

1. Bachelor's degree in any discipline from a recognized university

2. Meticulous, detailed and careful as many tasks have a major impact on the OPF business

3. Willingness to learn on the job

4. Ability to work in a fast-paced environment, including prioritization of multiple job tasks

5. Possess good communication and business writing skills

6. Curious and keen to identify problems and propose suitable solutions

7. Competent in Microsoft Excel, Powerpoint and Word.

Knowledge of Adobe Analytics is a plus

8. Working experience is a good to have but not mandatory

9. Marketing content creation good to have but not mandatory

Duties

• Ability to utilize customer insight and data to translate into marketing strategy and drive quality leads generation

• Ensure thoughtful customer and employee journeys, leveraging data-driven operating models and design thinking to re-imagine top funnel awareness and engagements

• Be the overall coordinator and manage end to end of tactical campaigns, monitor campaigns post launch and implement improvements from learnings

• Passionate about creating joyful user experiences, design and implement thoughtful customer engagements , CJ/EJ

• Drive ideation across team and utilize Martech tools to optimize the digital journeys across all digital channels

• Supports implementation of digital initiatives ensuring delivery meets business objectives

• Collaboratively work with stakeholders to identify and define campaign use cases

• Have a creative eye to think outside the box and come up with new ideas or solutions to enhance customer engagements

• Attention to details and think holistically with the wider picture in mind

• Clear minded and ability to articulate product propositions to briefs to internal stakeholders

• Responsible for monthly reporting, maintain reports and support creating PowerPoint presentation decks

• Has an appreciation of risk management and regulatory compliance

• Exhibit a high degree of ownership and accountability

2. Requirements

• University graduate or diploma holder

• A minimum of 1 year of experience in financial services industry or in design thinking

• Strong interpersonal and communication skills

• Good organizational and project management skills

• Resourceful, creative and independent

• Possess analytical skills and design thinking skills preferred

• Good communication skills

• Multi-lingual will be an advantage

• Proficient computer skills, including Excel, Power Point, Word, etc.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Roles & Responsibilities

• Assist Head of Wealth Planning Competency Centre with the development and implementation of

o Legal template, standard documents

o Product Guides, Frameworks, Flowcharts

o Internal guides or policies (where applicable)

and identifying areas of improvement to legal precedents and develop new templates in line with business needs.

• Support in Complex Structures assessment / onboarding and Transactions

• Liaise with bank stakeholders (e.g. Trustee, Wealth Planning teams) and external legal and tax advisors

• Assist with trainings for RMs, WPs & Bank’s Trust Managers (TMs) through coordinating internal and external trainings conducted by external professionals

• Review, comment and analyze legal and tax opinions

• Assist with monitoring new laws and regulations, development relevant to the business and drafting updates via Wealth Planning Brief and Fact Sheet on latest development with respect to regulatory and taxation environment

• Support Head of Wealth Planning Competency Centre with Bank’s stakeholders on strategic initiatives with a Wealth Planning Focus

• Handle any other work assigned from time to time by Head of Wealth Planning Competency Centre

Job Requirements/Skills and Qualifications:

• Degree in law or accountancy / STEP qualified (preferred)

• Several years of experience working as in-house counsel or preferably with prior experience in the knowledge management division of a law firm

• Solution oriented with an eye for accuracy

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Roles & Responsibilities:

· To analyze and provide inferences on specialized Payment functions related to SWIFT and payment messages like like PACS008/009, MT103/202/900/910 & CAMT series.

· To support the Project manager effectively on administrative and logistical tasks.

· To closely work with the Project team for successful on-time Project delivery.

· To track Project progress and monitor work plan execution.

· To schedule relevant Project meetings, take notes and prepare the MoM.

· To articulate business case scenarios and contribute towards the development and scoping of the Project.

· To help coordinate with surround Project team members to achieve project objectives.

· To support the different testing cycles, analyze the results and submit observations to the Project Manager.

· To ensure that all Project work is carried out as per the defined standards and procedures.

· To create all Project related documentation and participate in project related walkthroughs.

· To prepare all Project related reports.

· To highlight risk and issues impacting the project to the Project Manager.

Requirements:

· Must have a Bachelor's Degree in Engineering / Business/ Finance or equivalent

· Must have prior experience in Payments/Remittances/Telegraphic Transfer Operations

· Must have prior experience in Project Assistant role

· Must have in-depth and hands-on knowledge in SWIFT, Payment Messages like PACS008/009, MT103/202/900/910 & CAMT series..

· Must have skills to collect, analyse data, draw insights and make recommendation.

· Must have good leadership and administrative skills.

· Must have excellent communication skills to interact with Project teams efficiently.

Role Overview: In this critical role, you will manage the schedule of a senior executive, facilitate key interactions within and outside the bank, and provide administrative support to the ASO team.

Job Responsibilities:

Primary Duties:

Executive Management Support:

· Scheduling responsibilities: Regularly manage the executive's schedule, preventing conflicts and ensuring alignment with strategic objectives.

· Meeting coordination: Facilitate interactions between the executive and key stakeholders within the team.

· Travel management: Oversee logistics for overseas business trips, working closely with APAC branch members.

Back-up Duties

Administrative Support:

· Carry out administrative tasks such as handling payments, creating purchase orders, and processing personnel expense reimbursements.

Job Requirements:

· Minimum 2 years of experience in a secretarial role, preferably supporting senior management.

· Strong multitasking abilities and prioritization skills.

· Excellent written and verbal communication skills.

· Ability to use common IT tools and software proficiently.

· Proactive and responsible, ensuring high-quality outcome.

· Experience in arranging and conducting meetings with diverse stakeholders.

· Professional attitude, maintaining positivity in all interactions.

· Ability to foster communication, promoting a team-oriented, inclusive work environment.

Executive Administrative Assistance, Service Support Agent

In this critical role, you will manage the schedule of a senior executive, facilitate key interactions within and outside the bank, and provide administrative support to the team.

Job Responsibilities:

Primary Duties:

Executive Management Support:

• Scheduling responsibilities: Regularly manage the executive's schedule, preventing conflicts and ensuring alignment with strategic objectives.
• Meeting coordination: Facilitate interactions between the executive and key stakeholders within the team.
• Travel management: Oversee logistics for overseas business trips, working closely with APAC branch members.

Back-up Duties

Administrative Support:

• Carry out administrative tasks such as handling payments, creating purchase orders, and processing personnel expense reimbursements.

Job Requirements:

• Minimum 2 years of experience in a secretarial role, preferably supporting senior management.
• Strong multitasking abilities and prioritization skills.
• Excellent written and verbal communication skills.
• Strong in MS Office (Word, Excel, etc)
• Ability to use common IT tools and software proficiently.
• Proactive and responsible, ensuring high-quality outcome.
• Experience in arranging and conducting meetings with diverse stakeholders.
• Professional attitude, maintaining positivity in all interactions.