- Designing, deploying, and maintaining cloud infrastructure.
- Monitoring via automation cloud resources for performance and cost optimization.
- Troubleshooting and resolving cloud-related issues.
- Develop, implement, and maintain configuration of underlying cloud services, specializing in M365 and Azure.
- Developing scripts for deployment, monitoring, reporting, and alerts, ensuring a robust, redundant, scalable 100% uptime infrastructure.
- Analyze security threats and applicability to customer environments.
- Triage and resolve technical and user issues.
- Collaborating with cross-functional teams to implement cloud solutions.
- Ensuring compliance with security and data protection policies.
- Troubleshoot and resolve issues related to Microsoft 365 services.
- Implement new features and updates in the Microsoft 365 environment.
- Ensure the security and compliance of the Microsoft 365 environment.
- Collaborate with other IT professionals and departments tounderstand their needs and provide solutions.
- Create and maintain documentation for Microsoft 365 configurations and procedures.
- Monitor the performance and usage of Microsoft 365 services.
- Perform regular audits and assessments of the Microsoft 365 environment.
- Develop and implement policies and procedures for Microsoft 365 usage.
- Provide technical support for Microsoft 365-related projects.
- Assist in the migration of data to Microsoft 365 services.
- Manage user accounts, licenses, and permissions in Microsoft 365.
- Manage Mobile Devices (corporate phones and BYOD)
“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.