Job responsibilities
1. Partner closely with Operations users, Business, Tech and external vendor consultants to deliver on strategic platform upgrade program
2. Provide Project management support to the program on behalf of Operations. Create and deliver project communications to multiple stakeholders, which includes running governance calls and preparing presentation materials/decks for committee meetings, etc
3. Work with operations users, business stakeholders, fellow business analysts, tech and vendor consultant for functional design and solutioning
4. Work closely with Operation users, Tech teams and participate in design/build discussions
5. Develop testing approach, scope and plan with Operation users and vendor test team
6. Support user acceptance, regression performance testing and overall defect management and triaging —work closely with Operation users, business users and testing team to ensure coverage of critical and important functions
7. Identify areas of improvement, best practices in processes, brainstorm and propose solutions to address project or test issues and concerns in timely manner
8. Manage post go-live tactical and strategic platform enhancements
Job Requirements:
1. Bachelor's degree in Accounting, Finance or Technology
2. 5+ years experience in financial industry including credit card processing, chargeback or fraud analysis
3. 3-5 years of operations or project management experience
4. Experience with VisionPlus application will be beneficial
5. Advanced skills in Excel, PowerPoint, Word and Visio
6. Strong communication and analytical/problem solving skills
7. Excellent attention to detail to manage daily operations with strong organization and time management skills
8. Ability to lead and participate in multiple projects simultaneously and adapt to re-prioritization in a rapidly changing environment
9. Self-driven with the ability to work in a team environment as well as independently
“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.
