Total 136 financial analyst job vacancies in Singapore

Role: Production Support Analyst

Job Level: 8-10 years of relevant experience (L3)

Job description

Job Title: L2 Production Support

Project: Production Support

Key Skills:

Swift Product Skills:

Retail / Wholesale banking support, AML, AMH, Wealth Management

Programming Languages:

Java, J2EE, JMS, Webservices, Micro Services,

UNIX (Shell Scripting)

Database & Tools:

Oracle (SQL & PL Sql), Control M, Splunk, Prometheus, Grafana,

Servers & Middle Ware: OpenShift Platform (OCP), IBM MQ Series, Weblogic, Tomcat

Job Objectives

We are seeking a skilled and experienced application production support to oversee and manage various projects within our prod support team.

The ideal candidate will have a strong background in the project management, particularly with prod support env, and possess excellent org and comm skills.

This role will primarily focus on coordinating and managing projects related to the maintenance and enhancement of our production systems, ensuring timely delivery, stability, and high-quality results.

Key Responsibilities

• Key point of contact for development team to coordinate / validate on the production readiness, change quality, observability, resilience, and production risk
• Identify and mitigate project risk, proactively addressing potential issues to minimize potential disruptions to production operations
• Serve as the primary point of contact for project-related communications, providing regular updates to stakeholders on project status, milestones, and any changes in scope or requirements.
• Facilitate the resolution of project-related issues and conflicts, working collaboratively with team members and stakeholders to find effective solutions
• Maintain accurate project documentation, including project plans, meeting minutes, status reports, and other relevant records.
• Identify opportunities for process improvements and efficiencies within the production support team, implementing best practices to enhance overall project delivery and performance.
• Ensure compliance with company policies, procedures, and regulatory requirements throughout the project lifecycle.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Manage and respond to users on timely manner for reported production issues/clarification

Key Requirements

• Minimum 10 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, CTRL+M, Splunk
• Proven experience in project management, particularly in a production support environment
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.

Job Objectives

The functional analyst is expected to be a subject matter expert in a line of domain.

The functional analyst, owing to their expertise in a particular field are fully aware of the attributes, characteristics and functions of their field.

The Functional Business Analyst role under hiring is for Unsecured (Cards and Payments domain) in the Project Migration and Infrastructure.

Key Responsibilities

• Be an authority in the area of specialization - Cards and Payments
• Fulfil the role of a subject matter expert in requirement elicitation
• Document requirements, create functional specifications and prepare flowcharts
• Define detailed business processes, spanning both online and offline aspects. Coordinate with various stakeholders in Bank to get detailed requirements, and ensure that they are met through proposed solution.
• Analyze and decompose complex requirements ensuring that they follow Bank’s prescribed format
• Ability to analyze the existing Bank systems and highlight areas of improvement
• Enhance opportunities by identifying new software/service to be developed
• Oversee the development of the product as per the specifications
• Validate the functionality of the end product according to the requirement specifications
• Consult Solution Architect or System Analyst for technical requirements.
• Be available for Product Owner to discuss any dependencies or backlog topic. Assist the Product Owner in defining finer details of the product.
• Assist on operational impact and ensure affected areas embed in operational readiness plan

Key Requirements

• A bachelor's in accounting, business management, finance, or similar.
• At least 15 years of experience as Business analyst with expertise in Cards and Payment domain.
• Thorough knowledge of the area of specialization – Cards and Payments
• Ability to understand the bigger picture
• Working knowledge of data and process modelling
• Elicitation and comprehension skills
• Ability to translate high-level requirements into detailed documentation within the organisation’s context.
• Ability to evaluate and analyse existing business processes, and uncover areas for improvements.
• Ability to envision and design end to end business processes keeping an eye on the details.
• Ability to gather critical information from meetings with various stakeholders and producing useful documentation.
• Ability to communicate and clarify requirements with developers.
• Ability to identify and clearly document dependencies.
• Excellent functional / documentation skills.
• Ability to multi-task and perform well under pressure.
• Knowledge of Cardink platforms will be an added advantage.

Key Requirements

• A bachelor's in accounting, business management, finance, or similar.

• At least 15 years of experience as Business analyst with expertise in Cards and Payment domain.

• Thorough knowledge of the area of specialization – Cards and Payments

• Ability to understand the bigger picture

• Working knowledge of data and process modelling

• Elicitation and comprehension skills

• Ability to translate high-level requirements into detailed documentation within the organisation’s context.

• Ability to evaluate and analyse existing business processes, and uncover areas for improvements.

• Ability to envision and design end to end business processes keeping an eye on the details.

• Ability to gather critical information from meetings with various stakeholders and producing useful documentation.

• Ability to communicate and clarify requirements with developers.

• Ability to identify and clearly document dependencies.

• Excellent functional / documentation skills.

• Ability to multi-task and perform well under pressure

Key Responsibilities

• Be an authority in the area of specialization - Cards and Payments

• Fulfil the role of a subject matter expert in requirement elicitation

• Document requirements, create functional specifications and prepare flowcharts

• Define detailed business processes, spanning both online and offline aspects. Coordinate with various stakeholders in the Bank to get detailed requirements, and ensure that they are met through proposed solution.

• Analyze and decompose complex requirements ensuring that they follow the Bank’s prescribed format

• Ability to analyze the Bank’s existing systems and highlight areas of improvement

• Enhance opportunities by identifying new software/service to be developed

• Oversee the development of the product as per the specifications

• Validate the functionality of the end product according to the requirement specifications

• Consult Solution Architect or System Analyst for technical requirements.

• Be available for Product Owner to discuss any dependencies or backlog topic. Assist the Product Owner in defining finer details of the product.

• Assist on operational impact and ensure affected areas embed in operational readiness plan

Key Requirements

• A bachelor's in accounting, business management, finance, or similar.

• At least 15 years of experience as Business analyst with expertise in Cards and Payment domain.

• Thorough knowledge of the area of specialization – Cards and Payments

• Ability to understand the bigger picture

• Working knowledge of data and process modelling

• Elicitation and comprehension skills

• Ability to translate high-level requirements into detailed documentation within the organisation’s context.

• Ability to evaluate and analyse existing business processes, and uncover areas for improvements.

• Ability to envision and design end to end business processes keeping an eye on the details.

• Ability to gather critical information from meetings with various stakeholders and producing useful documentation.

• Ability to communicate and clarify requirements with developers.

• Ability to identify and clearly document dependencies.

• Excellent functional / documentation skills.

• Ability to multi-task and perform well under pressure

Key Responsibilities

• Be an authority in the area of specialization - Cards and Payments

• Fulfil the role of a subject matter expert in requirement elicitation

• Document requirements, create functional specifications and prepare flowcharts

• Define detailed business processes, spanning both online and offline aspects. Coordinate with various stakeholders in the Bank to get detailed requirements, and ensure that they are met through proposed solution.

• Analyze and decompose complex requirements ensuring that they follow the Bank’s prescribed format

• Ability to analyze the Bank’s existing systems and highlight areas of improvement

• Enhance opportunities by identifying new software/service to be developed

• Oversee the development of the product as per the specifications

• Validate the functionality of the end product according to the requirement specifications

• Consult Solution Architect or System Analyst for technical requirements.

• Be available for Product Owner to discuss any dependencies or backlog topic. Assist the Product Owner in defining finer details of the product.

• Assist on operational impact and ensure affected areas embed in operational readiness plan

Job Title: System Analyst

Project: Multiple

Key Skills: Right attitude, Versatile, Resourceful , Independent Worker, Good Communication

Job Objectives

Application Development & Support – Application Development

Application Development is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products.

The Application Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications. Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

Key Responsibilities

To support multiple ongoing and upcoming large projects

To support the team’s suite of applications including

• Enterprise contact centre systems (IVR, CTI, Chat, customized modules)
• Outbound dialling systems
• Email and SMS notification
• IBM MQ, Tomcat and JBoss

Key Requirements

· Academically qualified in IT related domain – Computer Science/Info Communications/System Analysis/similar

· Sound knowledge of UC applications design/development/testing and support area

· Managed and/or developed applications that leverage Avaya’s appliances for use by Contact Centre

· Relevant experience more than 6 years

At least 10 years of hands-on implementation and application support experience in Avaya Experience Portal, Avaya Proactive Outreach Manager.

Knowledge on Tetherfi Products will be added advantage

Experience in working with the following technical platforms / programming languages - Linux, Shell Scripting, SQL Server

Implementation experience in Avaya Contact Centre Products is a MUST.

Independent, proactive and self-starter with excellent interpersonal and communication skills.

Strong analytical and good problem-solving skills.

Ability to work in a fast-paced and team-oriented environment.

Must be a team player

Job Objectives

· The Bank is looking for an experienced Production Support to join its support team

· To provide proactive, timely, effective and efficient support to the business users

· To perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs

· To own issues and projects, and work with the various teams to develop solutions for the users

· To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution

Key Responsibilities

· The Production Support person is responsible for managing the Enterprise Data Management for the Bank’s application including web GUI, SQL database and Tectia SFTP batch scripts.

· Work in the Production support team; Provide front-line support for incoming issues to ensure timely and effective resolution of user issues, queries and projects

· Adopt standard Incident and Problem Management workflow and processes, i.e. timely ticket, defect and incident loggings, proper change management process, and quality issue/impact emails

· Actively manage all incidents and issues to proper closure – escalate issues as appropriate to necessary teams and management

· Analyse, document and track all actions taken throughout the lifecycle of the issue including decisions made, successful and unsuccessful actions taken, and final steps executed for resolution. Evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues

· Participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users requirements

· Assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved

· Embrace standard Change Control Management practices, procedures and guidelines for application releases

· Engage vendor to provide solutions for the stability and sustainability of the production environment.

· Participate in annual DR/BCM activities or infrastructure related upgrade

· Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

Key Requirements

· Knowledge in HIS Markit EDM solution, MS SQL database, Windows/Tectia scripts, control-m job scheduling

· Degree in Computer Science / Engineering or related disciplines

· 2-5 years of hands-on application management experience, preferably in the Asset Management business

· Strong skills in Windows batch, Tectia scripting, MS SQL Database, BMC Control-M Scheduler

· Good team player, Independent , proactive and self-starter with excellent interpersonal and communication skills

Good to have:

· Basic understanding of the front to back of Asset Management operations

· Experience working in an ITIL-driven environment, and working knowledge of ITIL principles

Role : Process Assurance Analyst

Job Level: Preferably 3 to 5 years of relevant experience (L2)

JOB DESCRIPTION:

Key Skills:

IT Risk Management, Project Management & Business Process Design

Job Objectives

The Team is supporting bank’s Project, Development and Service Delivery teams to ensure process compliance to System Development Methodology (SDM) process.

The team acts as a quality gate for SDM major milestones to ensure entry & exit criteria are met and is responsible to review the quality of the artefacts such as functional & design specification, testing documents and others project deliverables.

The successful candidate will be working with Project and Technical Delivery managers to ensure high quality of deliverables.

Key Responsibilities

• Establish controls and compliance checks on SDM processes

• Design, formulate and enforce governance & compliance process improvement.

• Conduct quality gate review for SDM major milestones (analysis, design, build, test and deployment)

• Perform walkthroughs and interviews with project and application delivery managers to drive process adherence

• Report findings and provide consulting support in ensuring compliances with procedures

• Aside from day-to-day duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Key Requirements

• Degree in computer science/engineering or related disciplines

• At least 3 to 5 years of relevant experience in IT process compliance audit, Project Management and Business Process Design

• Excellent written and verbal communication, interpersonal, organization and analytical skills a MUST

• Strong working experience with MS Office (Word, Excel, PowerPoint), MS Visio, MS Project and SharePoint

• Prior experience in IT risk management and security will be added advantage

Job Duties

•Manage the end-to-end deployment and delivery of IT infrastructure for projects from deployment planning, setup & testing, pre-production readiness to production cutover. Conduct proper transition from Project to Operations before project closure
•Understand the solution, scope and deliverables of the project, review the implementation and cutover strategy and work towards executing a successful project cutover
•Collaborate with Solution Engineer, Application teams, Infrastructure SME’s and service providers to meet the project objectives and schedule, and address issues that arise in the project through timely escalation
•Prepare and submit the necessary change requests and requisition for the deployment of infrastructure for the project, such as facility/VM request, IP/DNS/Hostname request, SAN requisition, etc.
•Deploy infrastructure setup according to the Bank policies/standards and approved solution design
•Manage risks and escalation encountered during project deployment and drive towards resolution
•Achieve target SLA for Infrastructure Provisioning and complete project deployment as per agreed schedule and plans
•Complete DR readiness based on Bank Policy
•Interface with Infrastructure, Project Management, Application Development team as part of infrastructure setup readiness
•Familiarity with Vulnerability Threat Management (VTM) process with ability to track and report overall VTM schedule and its remediation.
•Knowledge on Middleware components such as JBOSS, APACHE, WebSphere Application server, IHS.
•Support installation , configuration & maintenance for Middleware components.
•Firewall changes as per the application requirements. Mange DNS, SLB configuration requests.
•Akamai configuration for the exiting URL's which includes DNS changes, Firewall changes and Link proof changes support.
•IHS changes including proxy configurations, SSL Protocols disable and cipher changes support & CR’s.
•UAT Systems & Production GZ support ( 24*7 ).
•Pen test Vulnerability fixes & Support.
•Patch Management for all the platform systems. Addressing critical patches & deployment them with proper plan.
•EOS/EOL upgrades support.

Requirements
•At least 4-7 years of working experience, preferably in banking environments.
•Expertise in Apache, JBOSS, IBM WebSphere , IBM IHS , IIS Administration.
•Candidate with operational experience, preferably in support of critical application systems will have an advantage.
•The candidate should have strong infrastructure/technical background with knowledge on Open Systems platform, Firewall and load balancer, and moderate information security knowledge
•Have good leadership skills in working with application teams and service providers in defining infrastructure deployment plan, cutover/migration strategy and test plan.
•Have a good understanding of ITIL processes
•Candidate must speak and write well.

Job Title: L4 - System Analyst - Functional

Key Skills: Functional System Analyst

Job Objectives

Bank’s Technology and Operations (GTO) Global Markets IT division in Singapore is looking for an experienced Senior Business Analyst to join its dynamic derivatives development team to lead in providing solutions for Market Risk Scenarios requirements and Risk Regulations with usage of historical market data.

Market Risk Scenarios

Key focus is to enhance Market Risk Scenarios system using historical market data from external data vendors and internal systems. That includes data sourcing from various market data vendors, historical data calibration, backfilling, applying proxies, generate Stress & historical scenarios for Market Risk business for VaR, ES & Risk Regulatory program FRTB.

Key Responsibilities

· Own functional Market Data requirements & analysis for Market Risk (VaR, ES) projects and risk regulatory initiatives like FRTB-IMA

· Come-up with BRD, FSD and other documents like traceability matrix for Historical Market Data backfilling, proxying, historical scenarios (shocks) generation & establishing data mappings across various Risk Factors in Market Data domain

· Plan & collaborate across different application/infra teams to manage functional dependencies of the solution

· Collaborate with business stakeholders Market Risk Business, technology team to help finalise requirements and deliver solution.

· Assist with completion of System Integration Testing (SIT),

User Acceptance Testing (UAT), application performance testing.

· Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

· Third-line BAU support

· Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

· Drive UAT calls with users.

Key Requirements

Skills & Experience

· Manage end to end functional knowledge and business analysis skills on all key market data modules like Data Sourcing from various market data vendors, Backfilling, Calibration & Historical Scenarios.

· With direct experiences in Historical Market Data Domain to cater to Market Risk requirements for data sourcing from various market data vendors (like Bloomberg, Refinitiv, ICE, MarkIT), backfilling, calibration, proxy & historical scenarios generation for VaR & ES.

· Good Business Analysis experience in data sourcing from various market data vendors, backfilling, curve computation (calibration), proxy, stress scenarios & historical scenarios generation for Market Risk and Regulatory requirements

· Cater to various historical market data requirements for historical scenarios for Murex upgrade

· Extensive knowledge of various market data instruments such as equities, commodities, FX, IR curves, options, volatilities etc.

· Experience in any of EDM/MDM market data product like Neoxam, Asset Control, Golden Source, MarkIT etc.

· More than 10 years (for L4) track record in analysing requirements and tracking delivery of global/regional IT capabilities for a bank or multi-national/regional company

· Experience in banking industry preferred

· Proven result-oriented person with a focus on delivery

· Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders

· Good problem solving, analytical, synthesis, system thinking and solutioning skills

· Good to have some scripting/coding capabilities in either one or more of the following skills: Windows batch/Unix shell scripting, java script, SQL, PL-SQL, vendor proprietary language etc.

Functional Expertise Required in following domains:

· Market Data (Historical & EOD)

· Market Risk

· Global Markets

Competencies

· Ability to communicate complex topics in an understandable way using a level of detail and terms appropriate to the situation

· Must be a good team player and able to drive consensus amongst stakeholders with conflicting viewpoints and objectives

· People and team management in a transversal function

· Ability to effectively communicate, interact with and influence technical associates, business and operational partners and executives

· Work effectively within a fast-paced, cohesive architecture team and willing to learn fast and adapt quickly to change

· Possess strong understanding of business strategies and able to translate them into concrete achievable action plans

· Able to collaborate and drive motivation across a diverse slate within and across teams and can deal with difficult conversations effectively

· Owns and enhances workflows and processes, and delegates with clear accountabilities across the teams to meet objectives / outcomes

· Promotes an environment of learning and development. Understand and develop team members and others to achieve their professional growth

· Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders

Education

· Bachelor's degree in computer science, engineering or similar domain

· Related professional qualification like FRM

Key Skills:

Business Continuity / ITDR (IT Disaster Recovery) /

Project management

Job Objectives

· To support the bank in planning and coordination for Regional Disaster Recovery Exercises and supporting

· Five (5) subsidiaries country DR exercise.

· Support is applicable to Singapore HO and regional countries in the eastern and western block as well as working during weekends.

Key Responsibilities

· Job scope involves working with various IT partners (computer operations, system administrators, job schedulers, production support teams) and coordination with Business users during DR exercise.

o Assist manager to consolidate the DR planning and post documentations for compliance

o Assess DR operational readiness of application on board for DR.

o Escalate Risks for management attention on issues which affect the

scope of DR, schedule and quality.

o Measure and monitor progress to ensure the DR readiness delivered on time and meet or exceed expectations

o Conduct DR readiness reviews, Milestone Reviews, and Post exercise reviews

o Weekly Status reporting

o Negotiate, plan and manage all Pre-DR, actual DR

o Facilitate regular pre-DR progress reviews and signoff. Continually work towards making improvement in the DR process

o Lead and co-ordinate the planning of all DR activities

Role: Production Support Analyst / Application Support Analyst

Job Level: 3 - 5 years of relevant experience (L2)

JOB DESCRIPTION:

Job Objectives

Application support analyst to provide efficient application support service for cross-functional or regional applications to provide a stable a production environment to business.

Key Responsibilities

• Responsible for availability, incident, problem and capacity management for the applications in scope
• Response and resolve incidents, problem and user queries through proper analysis
• Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department
• Execute continuous service improvement plan, process improvement
• Ensures essential process / procedures are followed and contribute to defining standards.
• Communicate complex technical issues to business users in a language they understand
• Contribute in effective knowledge management best practices within team and organization
• Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Key Requirements

Must have :-

• Minimum 4 years of experience working in Banking IT industry support. Experience in internet banking applications and mobile banking applications.
• Strong team player. Flexible and being able to manage time effectively.
• Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.
• Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.
• Solid understanding of ITIL methodology

Essential Technical Skill :-

• 3-4 years’ experience with Distributed Technologies - AIX, MQ, Java, RDBMS, connect-direct
• 2+ years’ experience supporting native iOS / Android applications in large Production environments
• Support maintenance of OpenShift, container native applications and microservice design patterns
• Two years of experience managing or supporting OpenShift or Kubernetes infrastructures
• Experience with additional container, virtualization, or cloud technologies like Red Hat OpenShift Container Platform, Kubernetes, Docker, VMware vSphere, Amazon Web Services (AWS), etc.
• Ability to manage the container platform ecosystem
• Assist in change review of container platform for new versions of OpenShift, Hotfixes, etc.
• Integrate multi-functional applications into container-based support services
• Participate in a highly collaborative team environment, contributing to all phases of the development lifecycle
• Troubleshoot software code issues and report findings
• Review and provide feedback on project technical documentation
• Assist in the troubleshooting of incidents, timely follow up with development team for fixes
• Assist with trouble tickets with the ability to create, update, and close tickets, and track items to resolution (Remedy,Confluence, JIRA)
• Hands-On experience in writing / debugging scripts, code, database queries
• Software Engineering & Change Management
• Solid understanding of resiliency and redundancy designs
• Interfaces and Messaging systems

Personal Skill :-

• Ability to work in a team environment
• Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority
• Excellent communication and interpersonal skills with the ability to communicate well at all levels
• Strong problem solving skills while being process orientated
• Self-motivating and delivery focused individual
• Ability to understand the big picture – can step back and understand the context of problems before applying analytical skills to address the issues
• Proven ability to communicate and develop long lasting relationships with all levels of Management in a clear, concise manner

Role: Mobile Test Engineer

Job Level: 6 - 9 years of relevant experience (L3)

Job Description

Job Objectives

The Test Engineering will work closely with the respective stakeholders across the GTO organisation to drive testing transformation as aligned with GTO’s overall strategy.

Reporting to the Test Engineering Lead, the candidate will be responsible for matters related to mobile testing and device management

The candidate is also expected to support best practice adoption across the GTO’s appointed test service providers in accordance with the organization’s standards.

Key Responsibilities

· Provide technical support for mobile device related issues during SIT testing

· Work with test automation teams to setup/support mobile test automation framework, CICD pipelines etc

· Point of contact to work with vendors on mobile device farm related issues

· Work with local and regional teams on mobile device and device farm administration (ie device/user onboarding, tracking, offboarding)

· Monitor device and farm license usage; Generate regular reports on demand, usage, incidents etc

· Ensure device tracker, mobile testing-related documentation is kept up to date

Qualifications and Skills Required

• Bachelor’s Degree in computer engineering or related field.

• Proven working experience in Test Engineering, or equivalent role with at least 5 to 7 years relevant experience in large and complex organisations preferably in the area of Banking and

Finance

• Proven experience with mobile device related testing

• Good understanding of tools and device farms e.g. Tosca, Appium, InTune, Perfecto or equivalent mobile device farm

• Good working knowledge in mobile testing and DevOps technologies: ie Java, Python, Appium, Jenkins, CI/CD, Perfecto

• Experience in mobile device management (MDM) and use of mobile device farm are essential

• Experience in working in multi-cultural, diverse, and remote virtual teams.

• Excellent client facing, internal communications, written and verbal communication skills.

• Experience in working with regional teams in ASEAN useful

• Strong attention to details, excellent analytical and problem-solving skills.

Job Objectives

Application support analyst to provide efficient application support service for cross-functional or regional applications to provide a stable a production environment to business.

Key Responsibilities

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Execute continuous service improvement plan, process improvement

· Ensures essential process / procedures are followed and contribute to defining standards.

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Key Requirements

Must have :-

· Minimum 4 years of experience working in Banking IT industry support. Experience in internet banking applications and mobile banking applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Solid understanding of ITIL methodology

Essential Technical Skill :-

· 3-4 years’ experience with Distributed Technologies - AIX, MQ, Java, RDBMS, connect-direct

· 2+ years’ experience supporting native iOS / Android applications in large Production environments

· Support maintenance of OpenShift, container native applications and microservice design patterns

· Two years of experience managing or supporting OpenShift or Kubernetes infrastructures

· Experience with additional container, virtualization, or cloud technologies like Red Hat OpenShift Container Platform, Kubernetes, Docker, VMware vSphere, Amazon Web Services (AWS), etc.

· Ability to manage the container platform ecosystem

· Assist in change review of container platform for new versions of OpenShift, Hotfixes, etc.

· Integrate multi-functional applications into container-based support services

· Participate in a highly collaborative team environment, contributing to all phases of the development lifecycle

· Troubleshoot software code issues and report findings

· Review and provide feedback on project technical documentation

· Assist in the troubleshooting of incidents, timely follow up with development team for fixes

· Assist with trouble tickets with the ability to create, update, and close tickets, and track items to resolution (Remedy,Confluence, JIRA)

· Hands-On experience in writing / debugging scripts, code, database queries

· Software Engineering & Change Management

· Solid understanding of resiliency and redundancy designs

· Interfaces and Messaging systems

Personal Skill :-

· Ability to work in a team environment

· Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority

· Excellent communication and interpersonal skills with the ability to communicate well at all levels

· Strong problem solving skills while being process orientated

· Self-motivating and delivery focused individual

· Ability to understand the big picture – can step back and understand the context of problems before applying analytical skills to address the issues

· Proven ability to communicate and develop long lasting relationships with all levels of Management in a clear, concise manner

Key Accountabilities
1. Responsible for end to end execution of the overall test strategy developed collectively with the product owner from user story acceptance criteria, JBehave writing, execution of testing and defects management to live verification support.

2. Expected to be an expert in banking domain and able to write test plan and testing summary documents. To write and execute end to end test scenarios with detailed steps as per requirements either via manual or automation testing.

3. Actively participate and collaborate in project meetings and discussions, keen attention to details and time management to ensure quality and timely output of project assigned.

4. Execute the assigned manual or automation testing, log defects and follow up on defects to ensure timely closure. Generate reports of testing, prepare training slides for touchpoints, and required update to delivery

Job Duties & Responsibilities
1. Design, develop, execute, and maintain test scenarios and detailed end to end test cases for the assigned projects relating to the digital platform’s user acceptance testing.
2. Able to write test cases in JBehave for agile projects.
3. Expert in using testing tools such as JIRA, Confluence etc to execute and maintain project status.
4. Knowledge of web and mobile application testing in banking domain, with good time management and keen eye for details to ensure quality and timely output
5. Detect, report and track defects in the application tools and with various stakeholders to ensure proper closure of issues.
6. Collaborate with all stakeholders proactive to complete job assigned from clarification to issue closure.
7. Good with documentation as constant update to project changes will need to be updated timely

Required Experience
• Minimum 1 years’ experience in web and mobile application testing in the banking industry is preferred.
• Strong analytic skills to process complex requirement to come up with end to end scenarios and test cases
• Familiar with Agile and waterfall methodology, and understand the life cycle of testing in both automated and manual testing
• Have experience in running or being part of an agile project team in banking industry and have had hands on experience on JBehave
• Understanding Java and VB Scripting will be an advantage, for automation QA role hands on usual of selenium or Appium is a must for consideration
• Experience with Quality assurance processes and JIRA is a must
• Good stakeholder engagement skills with strong verbal and written communication is required as will need to collaborate closely across multiple teams during project execution
• Good team player with strong organizational skills and can work independently with minimum guidance

• Automation - hands on experience with Selenium or Appium and Java is a must
• Banking channel experience else is a must

Job Objectives

The Process Assurance Team (PAT) is within Global Market and Enterprise Technology (GMET) organization, supporting bank’s Project, Development and Service Delivery teams to ensure process compliance to System Development Methodology (SDM) process

The team acts as a quality gate for SDM major milestones to ensure entry & exit criteria are met and is responsible to review the quality of the artefacts such as functional & design specification, testing documents and others project deliverables.

The successful candidate will be working with Project and Technical Delivery managers to ensure high quality of deliverables.

Key Responsibilities

• Establish controls and compliance checks on SDM processes

• Design, formulate and enforce governance & compliance process improvement.

• Conduct quality gate review for SDM major milestones (analysis, design, build, test and deployment)

• Perform walkthroughs and interviews with project and application delivery managers to drive process adherence

• Report findings and provide consulting support in ensuring compliances with procedures

• Aside from day-to-day duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Key Requirements

• Degree in computer science/engineering or related disciplines with 3 - 5 years of relevant experience

• MUST have IT and SDLC experience

• Experience in IT process compliance audit, Project Management and Business Process Design

• Excellent written and verbal communication, interpersonal, organization and analytical skills a MUST

• Strong working experience with MS Office (Word, Excel, PowerPoint), MS Visio, MS Project and SharePoint

• Prior experience in IT risk management and security will be added advantage

Job Title: Identity Access Management Role Analyst

Key Skills: RBAC, OIM, SOD

Key Responsibilities

• Understand the business application and perform application onboarding in OIM (Oracle Identity Manager).

• Understand the user management of target applications and develop Roles and Policies.

• Perform impact analysis before creating Roles and highlight to team leads or supervisors if issues observed

• collaborate with department coordinators and implement segregation of duty (SOD) rules

• Work with Certification Admin team and provide assistance to schedule Annual Recertification campaign

• Responsible for collecting the certification feedbacks

• Respond to user queries with in an SLA of 2 days

• Understand each department’s Role & Access provisioning processes

• Perform Reconciliation against the Identity Management system, with the help of custom scripts,

• Work with stakeholders to prioritize business and information they needs

• Maintains a High level of quality and productivity per Bank standards

• Comfortable working independently with minimal supervision

Key Requirements

• 3 to 5 years of experience in ID administration, RBAC (Role Based Access Control), and Role Mining is added advantage

• Knowledge in OIM Application On boarding.

• Knowledge on Segregation of duty (SOD) concepts

• Strong Analytical skills

• Comprehensive knowledge in Access Management

• Strong verbal and written skills

• Excellent computational ability

- involved in feature creation to enrich reusable assets.

- involved in providing ad hoc analysis, insights, and building and maintaining programme scripts.

- have the ability to use different analytics tools and platforms like ,SQL, Python, Sparks. etc.

- basic proficiency in statistical analysis, data mining, machine learning and working with large scale datasets.

- At least 1-2 years of work experience on data analytics

- Experienced in SQL, Python programming

- involved in feature creation to enrich reusable assets.

- involved in providing ad hoc analysis, insights, and building and maintaining programme scripts.

- have the ability to use different analytics tools and platforms like ,SQL, Python, Sparks. etc.

- has proficiency in statistical analysis, data mining, machine learning and working with large scale datasets.

Role: Senior System Analyst (Risk and Market Data Domain)

Job Level: 6 - 9 years of relevant experience (L3)

Job Description

Job Objectives

The bank in Singapore is looking for an experienced Senior System Analyst to join its dynamic derivatives development team to lead in providing solutions as Enterprise Market Data Services bank-wide covering Treasury, Risks, Financial, Wholesale and Retail banking across all countries.

Neoxam DataHub

Neoxam DataHub (previously SmartCo DataHub) is an Enterprise Data Management (EDM) system used at bank to acquire, extract, transform and distribute static and pricing data from vendors such as Bloomberg, Markit, Reuters, ICE & Super-D. Asset class coverage includes, but not limited to, Equities, Interest-Rates,

FX & Commodities.

Key Responsibilities

• Good domain and functional knowledge on Market and Referential data in supporting Global Markets, Risk, Finance, Regulatory reporting, Wholesale and Retail banking.
• Good understanding in Market and Referential data of the financial market data feeds on Equities, Fixed Income, FX, Commodities, Money Markets.
• Extend the knowledge of market data to provide solutions and support Wholesale banking, Retail banking and Financial or Regulatory reporting
• To be part of the team to embark Market Data Enterprise new project initiative.
• With NeoXam DataHub EDM specific product and development experiences to lead the design of Data model, establish as golden Data Source and distribute data to downstream systems at bank’s enterprise level.
• Responsible in bridging gap between IT and the business using data analytics to assess processes, collate requirements and deliver data and process driven recommendations to deliver business solutions.
• Analyse user (front to back office) requirements and formulate functional and work with developer to deliver technical design documents.
• Co-ordinate with vendor on specifications, build, delivery testing, and implementation.
• Communicate and manage end-to-end testing for users with vendor to internal Bank systems.
• Implement NeoXam’s DataHub software solutions to support upcoming projects for IBOR, BASELIV, Wealth Banking and scaling Market Data services to the next enterprise level.

Key Requirements:

• Degree, IT Engineering, Business or Finance
• You have minimum of 5 years of experience with IT projects in the banking / financial / insurance industry.
• Product knowledge in NeoXam Datahub, formerly known as Smartco/Golden Source
• Key functional domain knowledge on Market Data for Global Market Trading and its usage for downstream regulatory reporting.
• Co-ordinate with vendor on specifications, delivery testing, and implementation.
• Communicate and manage end-to-end testing for Business/Operation Users with vendor to internal bank systems.
• Analytical, a problem solver and take initiatives
• Working Technical knowledge and experiences with Geneos, BMC monitoring, Control-M, DevOps, Aldon, SFTP, Connect Directs, CHEF, Server Provisioning process and Infra changes.
• You have minimum of 2 years of experience with software implementation in the areas of Markit EDM, Enterprise Data Management (EDM), DataWarehouse (DW-ETL) or Business Intelligence (BI).

Preferred Requirements:

• You are fluent in English and are perfectly capable of evolving in an English speaking environment.
• You are highly motivated by the banking / financial / insurance industry and have a sound knowledge of the main financial instruments
• You are independent, with own initiative and good interpersonal skills and are concerned about the quality of service provided
• You have good teaching ability and a very good sense of organization and communication
• You are curious, proactive and a real team player

Job Responsibilities

Join and Report to Delivery Lead and be in the Bank’s IT Governance, Risk and Compliance (GRC) Team, part of Group Risk Management.

The role will encompass the responsibility of

1. Being a Technical Analyst and taking up the development of changes to GRC

2. Implementing and supporting vendor systems components and

3. Providing Level 3- Production Support

4. GRC application development, implementation, and support of SIT/UAT testing, which includes the below:

· Gathering and analyzing requirements and performing very appropriate and accurate impact analysis of the changes requested

· Getting involved in design for both the internal and vendor changes

· Getting involved in development, unit testing as well as system integrated testing for both the internal and vendor changes

· Providing consultation and support in addressing production related issues and tasks and also supporting SIT/UAT activities pertaining to the changes

· Planning, preparing, and executing system rollout and implementations

· Bringing about improvisations and value additions to the system and application components

Key Responsibilities

1. Requirements Management

a) Engage with System Analyst & SME to collate, understand and finalize functional and technical requirements

2. Design & Development

a) Partner with Architects and Dev. Manager to ensure solution design complies with enterprise design principles, security, and control standards

b) Partner with Development Manager in managing application teams to build the enhancements

3. Test Management

a) Partner with Test Manager to ensure the completion of SIT, UAT testing, regression/performance/ load testing and application security testing with quality results

4. Implementation Management

a) Prepare technical implementation plan across application teams

b) Coordinate technical implementation activities with release team and across application teams to ensure clean production cutover without issues and adequate post implementation support

Key Skills:

· MS Windows, Unix/ Linux OS, Unix/Linux Scripting, Pentaho, Apache Tomcat, XML, Oracle, Microsoft SQL server, SQL scripting, Sybase, Java, Aldon, Bitbucket, Control-M scheduler, SFTP/SSL, Connect Direct, SAP BI platform and tools.

· Strong analytical and good problem-solving skills, good exposure to infra setup is required.

Job Requirements

1. Min. 6-to-8-year hands on development experience in any operational risk system or any banking application

2. Experience and knowledge with Aldon LM(e) product & setup is an added advantage

3. Banking domain or financial institution working experience and familiarity with SDLC process and change management tools.

4. Must possess customer oriented and Can-Do attitude (should be able to accommodate overtime work when needed)

The candidate should:

· Have good interpersonal and communications skills

· Be a self-starter and be able to work independently

· Be a good team player and be pro-active

· Be able to work in a fast paced and team-oriented environment and be able to manage priorities

· Be able to work under pressure and work closely with stakeholders and other onshore/offshore developers

· Have strong delivery ability and be able to see end-to-end closure of issues to hit delivery, support commitments with focus & discipline

· Be a quick learner - Gain working level knowledge in any new tools and technology as needed

Job Objectives

The main objective is to analyze, develop, enhance, debug, support, maintain, test informatica application.

The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.

Key Responsibilities

· Responsible for installing, configuring, testing and maintaining Informatica PowerCenter software

· Responsible for reviewing and understanding requirements and translating them into high-level and low-level documentation including source to target mapping

· Responsible for building of data mappings, sessions and workflows to meet requirements (Informatica 10.x or higher)

· Responsible for development of job schedules that integrate the upstream and downstream systems (e.g. Control-M)

· Responsible for unit testing, debugging, and performance testing, with key focus on data accuracy and integrity

· Accountable for on-time delivery of all documentation, design, build, testing, and deployment according to the work breakdown structures

· Work with production support teams as required to support production activities, including production migrations, continuity testing, environment migration activities

· Must have impeccable written and oral communication skills down to the mapping documentation level

· Ensure that documentation is captured, maintained, understood by and available to business and/or IT partners

· Escalate critical technical issues and potential problems as needed to the Project Manager to address any related issues in advance of deadlines

Key Requirements

· Should be independent, quick learner and team player

· Able to work independently with minimum guidance

· Have good communication skills (to work with various levels)

· Minimum 4 years or above with the relevant experience

· Proficiency in Informatica PowerCenter 10.x or higher preferably in a Unix (Linux/AIX) environment with AS400/Oracle sources and targets.

· Must have experience in Oracle 19c or higher (SQL*Plus, PL/SQL)/Experience in Unix Shell Scripting (Linux/AIX)

· Experience Job scheduling tools like Control-M

· Good to have experience in Change Control Management tools & Visio

· Have experience on all stages of Software Development Life Cycle (SDLC)

· Able to do requirement gathering, impact analysis, ETL mapping, build, unit testing, support SIT/UAT/Production

· Able to organize and prioritize assignments in a fast-paced and deadline-oriented environment

Job Objectives

The Bank is looking for an experienced Senior System Analyst to join its dynamic derivatives development team to lead in providing solutions as Enterprise Market Data Services bank-wide covering Treasury, Risks, Financial, Wholesale and Retail banking across all countries.

Neoxam DataHub

Neoxam DataHub (previously SmartCo DataHub) is an Enterprise Data Management (EDM) system used at the Bank to acquire, extract, transform and distribute static and pricing data from vendors such as Bloomberg, Markit, Reuters, ICE & Super-D. Asset class coverage includes, but not limited to, Equities, Interest-Rates, FX & Commodities.

Key Responsibilities

· Good domain and functional knowledge on Market and Referential data in supporting Global Markets, Risk, Finance, Regulatory reporting, Wholesale and Retail banking.

· Good understanding in Market and Referential data of the financial market data feeds on Equities, Fixed Income, FX, Commodities, Money Markets.

· Extend the knowledge of market data to provide solutions and support Wholesale banking, Retail banking and Financial or Regulatory reporting

· To be part of the team to embark Market Data Enterprise new project initiative.

· With NeoXam DataHub EDM specific product and development experiences to lead the design of Data model, establish as golden Data Source and distribute data to downstream systems at bank’s enterprise level.

· Responsible in bridging gap between IT and the business using data analytics to assess processes, collate requirements and deliver data and process driven recommendations to deliver business solutions.

· Analyse user (front to back office) requirements and formulate functional and work with developer to deliver technical design documents.

· Co-ordinate with vendor on specifications, build, delivery testing, and implementation.

· Communicate and manage end-to-end testing for users with vendor to internal Bank systems.

· Implement NeoXam’s DataHub software solutions to support upcoming projects for IBOR, BASELIV, Wealth Banking and scaling Market Data services to the next enterprise level.

Key Requirements:

· Degree, IT Engineering, Business or Finance

· You have minimum of 5 years of experience with IT projects in the banking / financial / insurance industry.

· Product knowledge in NeoXam Datahub, formerly known as Smartco/Golden Source

· Key functional domain knowledge on Market Data for Global Market Trading and its usage for downstream regulatory reporting.

· Co-ordinate with vendor on specifications, delivery testing, and implementation.

· Communicate and manage end-to-end testing for Business/Operation Users with vendor to internal bank systems.

· Analytical, a problem solver and take initiatives

· Working Technical knowledge and experiences with Geneos, BMC monitoring, Control-M, DevOps, Aldon, SFTP, Connect Directs, CHEF, Server Provisioning process and Infra changes.

· You have minimum of 2 years of experience with software implementation in the areas of Markit EDM, Enterprise Data Management (EDM), DataWarehouse (DW-ETL) or Business Intelligence (BI).

Preferred Requirements:

· Good communication skills

· You are highly motivated by the banking / financial / insurance industry and have a sound knowledge of the main financial instruments

· You are independent, with own initiative and good interpersonal skills and are concerned about the quality of service provided

· You have good teaching ability and a very good sense of organization and communication

· You are curious, proactive and a real team player

Responsibilities

• Vendor management of software, hardware and resource vendors
• Collaborate with cross-disciplinary teams to ensure all contracts are renewed on time
• Create Purchase Orders on time
• Validate all invoices, ensure all invoices are paid on time
• Ensure all queries from finance controllers, procurement team, tax team, technology team are answered satisfactorily
• Analyze spend data to identify trends
• Collaboration with internal stakeholders, business users and application teams
• Identify risks early and work to mitigate risks

Requirements
• Degree or Diploma holder

• At least 2-3 years of vendor management or PMO support experience
• Strong in Microsoft Excel, knows Pivot tables. Strong in Microsoft PowerPoint and the rest of MS suite of software.• Ability to work independently without supervision.
• Able to recognize potential financial problems, engage early to ensure smooth contracting process.
• Able to handle important stakeholders and manage expectations.
• Strong organizational skills
• Self-motivated team player with strong analytical skills is a must.

• Drive Identity Management automation projects across the region which involves vendor management, collaboration with stakeholders, business users and application teams

• Collaborate in cross-disciplinary teams to conceive and produce new experiences, products and services.

• Deep dive on technical details and lead problem resolution on a need basis

• Lead overall end-to-end project delivery

• Keep abreast in the development and advancement in Identity Management technology

• continually improve research and design processes to maximize creative potential.

• Manage Identity Management processes, standards and procedures to ensure control effectiveness and service quality

• Support and maintain Identity Management systems

Requirements

• Degree or Diploma

• Ability to translate the new system functionality requirement into technical design and communicate with the project team member for enhancing the existing system.

• Process strong interest in system development/evaluation.

• Hands on experience in SQL for back end automation, self-motivated team player with strong analytical skills is a must.

• Good domain knowledge of access control, information security governance

• Experience in the implementation of Privileged Identity Management or IAM tool such as CyberArk, Sailpoint, RSA Identity Management, Blue Prism

• Programing/Scripting experience with Perl, Java, C#, Powershell, and/or SQLThose with limited experience but with the right aptitude and strong interest to focus in Identity and Data Security Integration, may also be considered.

The chosen candidate will be a Business Analyst Handling Finance & business projects/BAU enhancements/queries on Building & usage of the applications/ensure that the business design of the application conforms to the overall strategy of the organization – i.e. end to end automation / standardization etc.

Key Accountabilities

1. Key focal point for all functional activities related to building of new Finance module as part of the multi-year Finance architecture program.

2. Document requirements using Agile User Story formats and work with technology team to groom the user requirements

3. Work with technology / end users to come up with a well thought through solution.

4. On completion of the build, test the solution and release it for user testing and signoff. Upon Singoff plan for production migration.

5. Document functionality and work through processes for sustainably managing the platform in BAU.

Job Responsibilities:

1. Be key focal point to front all User+Technology related queries in building the new module build.

2. Track all new change requests that are assigned to new module’s Backlog and bring it to prioritization forum.

3. Manage book of work with the Middle Office Technology teams – both in terms of bringing items for discussion during bi-monthly prioritization forum and tracking it for delivery and closure.

4. Participate in Build and test phase for the new module + handle regressing testing in BAU, representing Group Finance Platform.

5. Act as an interface between Technology and Business teams in terms of delivery timelines, development statuses, user clarifications, clear bottlenecks, obtain user signoffs.

6. Keep a close tab of all enhancements/minor projects that are concurrently running in terms of timelines and statues.

7. Timely escalation of any potential bottleneck / delay to Reference Data SME / Hub Lead.

Experience:

1. A minimum of 2 years of experience in a similar role in Finance projects performing analysis/testing/implementation.

2. Prior experience in working in banks or financial institution of similar nature will be an added advantage.