Total 392 it auditor job vacancies in Singapore

Job Objectives

The Bank’s Group Technology and Operations (GTO) IT division in Singapore is looking for an experienced System analyst to join the Global Markets Enterprise & Technology (GMET).

GMET department is responsible of developing and supporting the bank’s global markets division (Sales & Trading, Product control and risk management) with a multi asset classes exposures covering Commodities, Credit Derivatives, FXD, IRD, FX, MM, Fixed Income products in Singapore, Thailand, Indonesia, Malaysia, China and its overseas branches across the globe.

Key Responsibilities

As part of the GMET Front Office and Product control practice, the analyst will be responsible for:

· Analysing stakeholder requirements, formulating design and development proposals to enhance the global markets technology efficiency and meets Front office expectations

· Delivering and supporting the Global markets platform (Murex), managing the quality of functional delivery and ensuring the implementation and deployment of the deliverables.

· Perform various levels of testing for assigned deliverables as well as participate in formal release cycles (SIT/UAT)

· Contributing and assist existing support parties in resolving requests or issues with Front Office, P&L, Market Data, and booking issues

· Interacting with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints

· Communicating the principles, standards, vision and roadmaps to stakeholders and proactively addressing any questions / concerns identified

· Acting as a trusted advisor to stakeholders in both business and IT to assist in defining and delivering high quality solutions

Key Requirements

· BS or higher degree in Economics, Finance or equivalent science oriented track

· knowledge of most common traded financial instruments is a MUST

· Must be detailed-oriented, a quick learner, and a self-starter

· 3+ years’ experience as a Front office / Product control system/business analyst or consultant in a leading trading platform.

· Previous experience with a flagship Trading system (ideally Murex) is an advantage

· previous experience in delivering projects in financial services – preferable Investment banking and Risk

· Solid experience in gathering and writing requirements and functional specifications in a project framework

Job Objectives

· To lead and deliver with consistently good quality bank’s AML systems enhancements/changes into Production

· To provide reliable and timely Level 3 investigative and fix-it support for all the Bank’s AML systems

· To provide reliable leadership and support during System Integration Testing and UAT phases.

· To manage and resolve Audit and Security findings timely

· To identify early and escalate critical delivery show stopper with proper context timely and to propose viable solutions or workarounds where possible

Key Responsibilities

· Perform impact analysis on Project scope and document proposed solution and estimated required effort

· Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document

· Collaborate with Functional Business Analyst to clarify functional and non-functional requirements

· Define and ensure traceability from functional specifications to business requirements

· Ownership of the creation of functional design specifications and technical design document

· Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase

· Review and contribute to test planning and design for SIT and UAT

· Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

· Provide input to impact assessment and estimation for Project Change Request

· Manage and work with vendor and internal Bank’s teams to successfully deliver committed scope for AML systems

· Manage and work with stakeholders during all phases of system changes delivery

· Coordinate and plan with Infra and change management teams for application deployment activities in Devops environment.

· Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to help improve overall delivery competency level.

Key Requirements

· AML system enhancements delivery experience in the banking industry

· Hands on experience in design and configurations/development work for the Netreveal AML application

· Experience in leading, with good results, design gathering and design workshops with users as part of project delivery or defects fix it work

· Strong Oracle SQL, PL/SQL and Unix skills

· Good application design operational impact awareness

Job Responsibilities

Insider Threat Analyst is an operational role within the Bank’s Group Security Operations Center. The incumbent will be responsible for the continuous monitoring, analyzing, and investigating of insider threats and data leakage incidents. He/She must have good analytical and investigative skills to recognize and detect anomalous behavior.

Key Responsibilities

· To participate in the day-to-day monitoring, triaging, and investigating of potential suspected anomalous usage behavior alerts

· To work with internal teams to validate alerts within stipulated SLA

· To perform analysis on usage behavior trends to discover potentially fraudulent activities

· To perform continuous review and improvement on current monitoring operations to enhance effectiveness of monitoring

· Work with external partners to resolve issues or implement improvement to monitoring

· To gain good understanding of internal business applications to be able to analyze, recognize and identify potentially anomalous activities

· Investigate Data Loss Prevention (DLP) alerts and escalate DLP incidents in accordance to the DLP incident response and handling procedures

· Carry out DLP System Ruleset change requests in accordance to change management procedures

· Support management reporting of DLP incidents and statistics for ad-hoc and monthly reporting

· Coordinate DLP audit requests; respond to questions or reporting requirements from local authorities as required

· To work with internal cyber security teams to ensure investigations are comprehensive and complete to track and follow up on all escalated incidents to closure

Job Requirements

Education

· Diploma/Degree in Business Information Technology/Business Analytics from recognized academic institutions

Technical Skills and Experience

· Minimum 3-5 years of relevant experience as an insider fraud/threat analyst in a financial institution

· Excellent analytical and investigative skills

· Prior experience with analytical platforms

· Experienced with working with machine learning enabled platforms would be advantageous

· Experience with administration and operation of DLP Systems preferred

· Experience in development and fine tuning of DLP Ruleset preferred

· Knowledge of Cyber Security would be advantageous

· Relevant working experience in SOC environment and related processes will be added advantages

Soft Skills

· Good communication skills

· Strong analytical and problem-solving skills

· Ability to adhere to work processes and procedures

Other Requirements

· Ability to work independently

· Ability to work well with the rest of the team and department

Job Objectives

The GTO Technical Delivery Manager is responsible to deliver IT project(s) and change requests that span across multiple business units. Manage resources, schedules, financial and adhere to stage gate quality and SDM control guidelines throughout the full systems development life cycle. This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery.

The GTO Technical Delivery Manager has the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of quality, within the specified boundaries of time and cost and to achieve the potential benefits.

Key Responsibilities

Stakeholder and Communications Management

· Manage all aspects of project and change request engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues

· Continually manage project and change request expectations while delegating and managing deliverable with team members and stakeholders

· Determine the frequency and content of status reports from the project and change request team, analyse results and troubleshoot problem areas

· Deliver appropriate and effective executive level communication

· Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership and business stakeholders

Process and Delivery Execution

· Manage a portfolio of complex initiatives that span one or multiple lines of business

· Full project life cycle ownership to ensure successful project delivery

· Manage all aspects of the projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives

· Prepare detailed project plan for all phases of the project

· Ensure assignment of adequate resources to achieve project objectives in planned timeframes

· Manage the day-to-day project activities and resources and chairs the project management team meetings

· Understand interdependencies between technology, operations and business needs

· Manage project scope and changes

· Act as an internal quality control check for the project

· Manage ongoing quality control and participate in quality issue resolution

· Delegate tasks and responsibilities to appropriate personnel

· Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

· Ensure that projects and change requests are proceeding according to scope, schedule, budget and quality standards

· Manage project and change request issues and risks to mitigate impact to baseline

Qualifications and Skills Required

· Bachelor’s Degree in appropriate field of study or equivalent work experience

· Proven working experience in IT project management in a banking environment and in treasury products related.

· Project Management Professional (PMP) / PRINCE II certification is a plus

· Murex knowledge is a plus

· Excellent client-facing and internal communication skills

· Excellent written and verbal communication skills

· Solid organizational skills including attention to detail and multitasking skills

· Ability to multi-task and perform well under pressure

Role: Technical Delivery Manager

Job Level: More than 10 years of relevant experience (L4)

Job Title: Technical Delivery Manager

Job Objectives

The Technical Delivery Manager is responsible to deliver IT project(s) and change requests that span across multiple business units. Manage resources, schedules, financial and adhere to stage gate quality and SDM control guidelines throughout the full systems development life cycle.

This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery.

The Technical Delivery Manager has the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of quality, within the specified boundaries of time and cost and to achieve the potential benefits.

Key Responsibilities

Stakeholder and Communications Management

· Manage all aspects of project and change request engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues

· Continually manage project and change request expectations while delegating and managing deliverable with team members and stakeholders

· Determine the frequency and content of status reports from the project and change request team, analyse results and troubleshoot problem areas

· Deliver appropriate and effective executive level communication

· Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership and business stakeholders

Process and Delivery Execution

· Manage a portfolio of complex initiatives that span one or multiple lines of business

· Full project life cycle ownership to ensure successful project delivery

· Manage all aspects of the projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives

· Prepare detailed project plan for all phases of the project

· Ensure assignment of adequate resources to achieve project objectives in planned timeframes

· Manage the day-to-day project activities and resources and chairs the project management team meetings

· Understand interdependencies between technology, operations and business need

· Manage project scope and changes

· Act as an internal quality control check for the project

· Manage ongoing quality control and participate in quality issue resolution

· Delegate tasks and responsibilities to appropriate personnel

· Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

· Ensure that projects and change requests are proceeding according to scope, schedule, budget and quality standards

· Manage project and change request issues and risks to mitigate impact to baseline

Qualifications and Skills Required

· Bachelor’s Degree in appropriate field of study or equivalent work experience

· Proven working experience in IT project management in a banking environment and in treasury products related.

· Project Management Professional (PMP) / PRINCE II certification is a plus

· Murex knowledge is a plus

· Excellent client-facing and internal communication skills

· Excellent written and verbal communication skills

· Solid organizational skills including attention to detail and multitasking skills

· Ability to multi-task and perform well under pressure

Job Objectives

Senior Functional Business Analyst to join the AML Uplift program to support the Actimize TM upgrade (ID) Project within the bank which undergoing a large transformation change

Key Responsibilities

1. Accountable for overall project business requirements elicitation

2. Driving business discussions and managing the project scope

3. Senior stakeholder management and leadership updates

4. Support the project delivery phases especially during Analysis and design and test phases

Key Requirements

1. 7-12 years of experience in Banking industry.

2. Experience as a business analyst in leading banks and delivered projects, programs of large scale.

3. Should have good communication skills and capability to drive senior stakeholders with minimal supervision.

4. Good to have experience in data migration & reconciliation, data analytics, AML, KYC, compliance domain.

5. Past experience in handling transaction monitoring applications.

Job Objectives

Project Manager to join the AML Uplift program to support the COSMIC Phase 2 Project within the bank which undergoing a large transformation change within the bank which undergoing a large transformation change

Key Responsibilities

1. Accountable for overall project delivery in compliance with banks governance processes.

2. Driving project working and steering committees

3. Senior stakeholder management and leadership updates

Key Requirements

1. 10-15 years of experience in Banking industry

2. Should have experience as a project manager in leading banks and delivered projects, programs of large scale.

3. Should have good communication skills and capability to drive senior stakeholders with minimal supervision

4. Good to have experience in data migration & reconciliation, data analytics, compliance domain

Job Objectives

This Security Engineer role will support the day-to-day operations and the maintenance of the organization’s security suite of products with key objectives in maintenance, development, and enhancement of the detection, prevention, response, and monitoring capabilities of GSOC.

Key Responsibilities

Key Responsibilities:

· Manage and support the organization’s Cyber security deployments and infrastructure.

· Support a wide array of security solutions and infrastructure deployed within the organization.

· Propose, develop, test, and manage application, system and infrastructure changes, upgrades, troubleshooting, patch, and improvements.

· Drive upgrades and migration to ensure solutions and or related platform are maintained in operational conditions with proper documentation and RCA.

· Suggest new process improvements to optimize the current workflow.

· Manage and coordinate change process engagement with regards to current security solutions.

· Support for all audit requests and provide timely resolution for the findings

Others:

· Work within established practices and handling guidelines to triage and support the maintenance of the organization’s security solutions.

· Work with internal and external engineers in technical discussions, troubleshooting sessions and forums.

· Able to respond to any requests, provide clear advice and recommendations.

· Able to work independently with minimal guidance.

· Able to establish effective communication across different stakeholders.

· Able to prioritize and manage tasks based on a given set of deliverables and timeline.

Key Requirements

Education

· ITC/Diploma/Degree in engineering/Computer Science / IT/Cyber Security from a recognized education institution

· Professional or vendor-specific security solutions related qualification (e.g., Microsoft, AWS, GCP, Palo Alto Networks, McAfee, Splunk, Cisco, etc…) will be favorable although not mandatory

Technical Skills

· Overall 5+ years of working experience

· 3+ years of relevant security experience in similar capacity or candidates without relevant experience are welcome to apply. Training will be provided for selected candidates without relevant experience.

· Good knowledge in network and endpoint security (i.e. Firewalls, WAF, IDS, IPS, VPN, HIPS, ADS and TCP/IP protocols)

· Hands-on experience in Unix/Linux and Windows system administration

· Hands-on experience in EDR, SIEM and Anti-virus security solutions

· Good understanding of network protocols and troubleshooting

· Minimal 2 – 3 years of relevant working experience in a SOC environment and understands related processes will be an added advantage

Soft Skills

· Good written and verbal communication skills

· Process and procedure adherence

· Strong analytical and problem solving skill

· Effective time management and organizational skills.

Other Requirements

· Willingness to perform on-call duties.

Job Title: L3 Application Maintenance Engineer

Job Responsibility

· Perform root cause analysis on incidents (application, batch and connectivity) and provide a solution for remediation.

· Prioritize defects and plan for production release based on defect criticality or align with the quarterly release

· Develop programs, support end-to-end testing in SIT, support UAT and prepare for deployment to production environments.

· Maintain Production stability by ensuring deployments have completed the necessary risk and impact assessments.

· Follow up on defect closure and meet defect closure KPI

· Share production defect support learning with QA team and development team to improve application quality and minimize future defects

· Perform annual Disaster Recovery (DR) exercise for supported applications

· Provide support to System Engineers on server level patches / upgrade as and when applicable

· Ensure proper knowledge transfer (KT) from project/development team before enhancement release

· Verify and deploy programs and systems

· Troubleshoot, debug and upgrade existing software

· Recommend and execute improvements

Job Requirements

Technical Skills & Experience

· Programming / OS / Technology Skills:

At least few years of experience in maintaining / managing applications in at least some of the technologies such as Java, ReactJS, Python, Oracle, MariaDB, MSSQL, Solaris, RedHat Linux, JBOSS, WebLogic, Apache, Cloud based development, MQ, Connect Direct, Control-M, Tivoli, Geneos, etc.

· Knowledge of FIS OPF (Open Payment Framework) product is a must at least in the capacity of troubleshooting, deployment, etc.

· Strong working experience with Java, Spring Boot and API (Microservices)

· Experience with databases (SQL) and Object-Relational Mapping (ORM) frameworks

· 5 or more years’ in troubleshooting and fixing issues across different technologies/platform

· Strong troubleshooting and problem-solving skills

· Experience with payment domain and SWIFT message will be a big plus

· Strong written, oral communication skills and ability to manage user/vendor/customer

· Ability to easily adapt to any technology/environment and lean new languages / technologies / tools

· Experience tuning Kafka components for varying traffic and performance requirements

· Experience with Incidents & Problem management & associated tools (Remedy)

· Attention to details.

Education

· Degree in Computer Science or related discipline

ServiceNow Administrator

Responsibilities

• Provide support to the configuration, implementation, and maintenance of the ServiceNow platform.
• Coordinate and facilitate initial platform configuration, resources and updates, upgrades.
• Responsible for instance stack, day to day support, system upgrades, integrity and overall health and performance.
• Oversee instance security including access control, accounts, groups, roles
• Ability to setup ITSM, ITOM, ITAM modules and the sub modules of each.
• Good experience in setting up Incident, Problem, Change modules.
• Able to setup SLAs, service request workflows, Self-help modules.
• Prior experience in CMDB, CI Service Mapping
• Mandatory certifications - ServiceNow CSA (Certified System Administrator), ITIL v3/v4.
• Hands on in setting up dashboards, scheduling reports and customizing dashboards.
• Prior experience in ServiceNow license management set up.
• Configuring ServiceNow chat
• Prior experience in ServiceNow Product Integrations, Integration Hub and Partner integrations.
• Knowledge in SNOW predictive Intelligence application., Predictive AI Ops, Flow designer, Now Assist, Mobile agent setup and configuration.
• Knowledge in ITOM Service operations workspace,Cloud insights, ITOM Health, ITOM visibility and Cloud mgmt.
• Knowledge in ITSM Site Reliability ops, Digital Portfolio mgmt., Service Ops workspace, Workforce optimization for ITSM, ITSM Virtual agent conversations, ServiceNow Voice, Digital Product release, SNOW for MS Teams, ITSM Mobile Agent, Vendor mgmt., DevOps Change Velocity.

Job Requirements:

• 7+/ 9+ years of relevant working experience as a ServiceNow administrator.
• Excellent communication and stakeholder management skills.
• Familiarity with ITSM, ITIL, or other relevant frameworks is a plus.
• Proven ability to identify and improve performance measurement and reporting processes in a large organization
• Experience of working collaboratively with multi-disciplinary teams with a delivery focus in both project and operational environments
• Experience of automating reports (as far as data sources/tools will allow)
• Excellent spoken and written Business English skills and the ability to write clear and concise text for different audiences
• Strong organizational and multitasking skills.
• Strong personal organization skills and ability to manage own time to meet deadlines
• Ability to handle confidential information with tact and sensitivity
• A flexible approach to adapt to changing deadlines
• ITIL Certification and ServiceNow Certification
• Experience of large-scale ServiceNow implementation for multiple countries in a region.
• Expertise in ServiceNow applications such as ITSM, ITOM, CSM, and ServiceNow Integration
• Advanced in development in ServiceNow Components

Job Title: Support Analyst (Data – Datawarehouse)

Key Skills:

Unix/Linux, BI Tools (QLK/SAS/Power BI) Oracle, AS400,

Informatica 9.x or 10.x

Job Objectives

The Data Application Support team is within the Business Technology Services function, supporting the Bank’s suite of Data warehouse, ETL, BI and Big Data Application Systems.

The team is responsible for the production stability of these applications and ensuring on going improvements in system availability, supportability & service levels over time.

The successful candidate will be working with Business, Support and Development teams to ensure a high quality service & swift resolution of issues.

Key Responsibilities

· Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure.

· Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool

· Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented

· Ensure all incidents and problems are proactively managed – Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management

· Collaborate with the development team in identifying resolutions and transitioning of releases into production environment

· Participate in BCM activities or infrastructure related upgrade

· Responsible of capacity management. To monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead.

· Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed.

Key Requirements

· Degree in computer science/engineering or related disciplines.

· Min 4 years of experience in application development and support environment in ETL, Data warehouse, and business intelligence

· Individual must have working experience in ETL, Data warehouse and various business intelligence tools on Unix/Windows platforms.

· Mandatory Technical skills : Informatica (Infra and data workflow tracing), BI Tools such as QLK, SAS, Power BI, Oracle, Unix/Linux, AS400, Control-M, Shell scripting

· Knowledge of ITIL of similar framework will be advantage

· Experiences in Quantexa, Teradata, Big Data using Cloudera (CDH 5.8 or above), Hive, Impala, HDFS, YARN, Sqoop, Oozie, Hbase, kafka, Map Reduce/Spark are optional and good advantageous

· Excellent communication, interpersonal and analytical skills

· Excellent knowledge of banking business data across various sectors

· Excellent & proven Incident/Problem Management and organization skills a must

Test Program Manager

Job Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan
• Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand
• Act as the first point of escalation for any issues raised by Bank’s stakeholders, testing service providers
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable
• Drive and collaborate with all Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable
• Participate and contribute in forums, as required, to drive testing transformation and innovation
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Job Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field
• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers
• Experience in managing multi-cultural, diverse, direct and virtual teams
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc
• Must display a high level of professional judgment, commitment, integrity, and teamwork
• Excellent client facing, internal communications, written and verbal communication skills
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Job Title:

Lead Environment Developer (L4)

Key Skills:

Red Hat Linux, Shell Script, Java, Jboss/Weblogic/Tomcat, Cloudera Hadoop/Hive/HBase, System Interface, Kafka

Job Objectives

To lead KYC infra team and provide support to AML KYC projects/upgrade for Singapore and Regional entities.

Key Responsibilities

• Lead KYC infra team together with Tech Lead

• Participate in end-to-end projects for system implementation of AML KYC system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security, and control standards

• Coordinate with Technical Delivery Manager to plan technical deliverables and schedule, perform environment setup, involve in solution design and development works to meet project requirements

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Implement project change request and in accordance with deployment schedule

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

• Facilitate and provide technical and testing support before and after

production deployment

• Liaise with other units across IT and Business in the organization

Key Requirements

Must Have

• More than 10 years of IT, development and infra/env related setup experiences

• At least 5 years of experience / knowledge in Red Hat Linux, Unix Shell Scripting, Java, Jboss/Weblogic/Tomcat

• At least 4 years of experience in Cloudera Hadoop/Hive/HBase, System Interfaces (SFTP, FTP, API, Rest, SOAP), environment setup, BitBucket/Git

• At least 4 years of experience of coordination with cross technical teams

• At least 3 years of experience in SQL, MariaDB/Oracle, Jenkins/DevOps CI-CD, Control-M

• Ability to multitask effectively and handle large amounts of data

• Has prior experiences working with Bank’s infra setup

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

IT Project Manager

Job Responsibilities:

We are seeking a highly motivated candidate for the position of IT Project Manager within Information Technology Department.

The successful candidate will be part of a growing dynamic team that is in-charge of the data warehousing and local regulatory reporting systems.

These are crucial systems to ensure business users will be able to meet the reporting requirements by the regulator.

You will be expected to play an important role in ensuring good quality, timely delivery of the system solutions with primary assignment of planning, organizing and implementing the team’s technical projects.

· Responsible for overall coordination, status reporting and project execution

· Establishes and implements project management processes and methodologies to ensure that the project is delivered on time and within budget, adheres to high quality standards and meets user expectations

· Plans out the blueprints for the project, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and defining testing strategy

· Assemble and leads the project team by directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately.

· Creates the project budget and ensures the project adheres to the budget as closely as possible

· Oversees consistent testing, evaluation, and troubleshooting of all products in all stages of completion

· Tracks key project milestones and adjusts project plan and/or resources to meet the needs of internal customers

· Coordinates communication with all stakeholders on project scope, budget, schedule and risks

Qualifications:

· Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field

· Project Management certification or successful completion of a recognized project management curriculum is required

· At least 10 years IT work experience, with at least 8 years in managing projects

· Experience with implementation of regulatory-related systems preferred

· Must possess knowledge and expertise in the use of project management methodologies and tools, resource management practices and change management techniques

· Experience in working with many stakeholders from different teams (business users, infrastructure, risk management, etc.)

· Good leadership, decision-making, and organization skills

· Excellent communication and collaboration skills

· Ability to quickly pick up and undertake necessary steps to fulfil internal procedures/processes in accordance with compliance and governance framework

· Experience in Financial and Banking industry preferred

Key Skills:

Project management

Key Responsibilities

• Overall Project Management:
  • Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),
  • Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.
  • Identify and schedule project deliverables, milestones and required activities and tasks.
• Stakeholder Management: Work hand in hand with Business Project Managers to manage project stakeholders and relationships - e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment
• Scope Management: Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC
• Project Governance: Prepare investment approval deck and manage approval of project by ITC/TPWC. Organize and facilitate PSC meetings, chair PWC meetings.
• Risk and Issue Management: Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.
• Process Adherence: Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach
• Project Reporting: Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required
• Run the bank: support WAR room, production incident facilitation for regional Channels Internet banking application across various countries. Engage with delivery, hosts team and other partners
• Change management: Led enhancements estimates, timelines, scope and agile delivery to quarterly releases as project manager

Key Requirements

• Bachelor’s degree in IT, business, finance, or equivalent.
• At least 15 years experience in project management in banking, financial, consulting industries with proven track record.
• Good problem solver and stay on top of the project risks and issues till closure.
• Good team player and is able to exercise formal and informal ways to lead the vertical teams in achieving the common project targets.
• Excellent presentation skills and able to front with the senior stakeholders at C level.
• Passionate, diligent, and resilient individual with ability if thrive in ambiguity.
• Previous exposure to Channels & APIs including internet banking, mobile, API and H2H knowledge will be advantages..
• Good to have PMP, Prince2, Agile certification.

AI Engineer

Responsibilities

• Advise on a broad range of technology, strategy, governance and policy issues associated with AI.
• Work on functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support procedures, in collaboration with other teams.
• Articulate and document the solutions architecture and lessons learned for each exploration and accelerated incubation.
• Lead and develop chatbot (ChatGPT) and automation business flow using Microsoft technology stack such as MS OpenAI, AI Search, Power Platform, etc
• Conduct evaluations of the Large Language Models provided by the key players in the market.
• Develop training material and provide tech talk to users.
• Serve as trusted advisor in AI.

Required skills and qualifications

• 5 years of experience in applying AI to practical and comprehensive technology solutions.
• Experience with Azure Cloud, MS OpenAI, AI Search, Form Recognizer, ADLS, Cosmos DB.
• Experience with ML, deep learning, TensorFlow, Python, NLP.
• Experience in program leadership, governance, and change enablement.
• Knowledge of basic algorithms, object-oriented and functional design principles, and best-practice patterns.
• Experience in REST API development, NoSQL database design, and RDBMS design and optimizations.
• Professional certifications in Azure, Artificial Intelligence & Data Science etc.
• Preferred skills and qualifications
• Bachelor’s or Master’s degree in computer science or related field

• End-to-end recruitment process (sourcing and screening candidates, and scheduling interviews, etc)
• Collaborate with hiring managers to gain an understanding of hiring needs and best selection criteria
• Identify candidates by utilizing multiple strategies and platforms, direct sourcing, as well as leveraging on the talent pool.
• Preparation of offer letters, onboarding documentation, processing, etc.
• Other administrative support duties

Requirements:

• Possess relevant recruitment experience
• Proficient in MS Word, Excel & PowerPoint
• MS Excel skills (formulas, vlookup/hlookup, pivot tables, etc)
• Ability on data analytics skills will be added advantage

Job Objectives

Application support analyst to provide efficient application support service for cross-functional or regional applications to provide a stable a production environment to business.

Key Responsibilities

· Level 2 Production support for Credit Origination group applications

· Manage day to day issues including daily health checks of applications and processes, working closely with various stakeholders (Users, Development team, Vendor, Infrastructure team, Operation team and Incident and Management team, etc) to prioritize and resolve reported production incidents

· Act as the focal point for critical/high impact incident resolution for application systems that are in production

· Manage and support high-availability 24/7 production systems with an on call option during non-office hours with team member’s rotation on weekly basis. Require to be in onsite depends on issue criticality.

· Ensure end of day batch process is getting completed successfully for multiple applications across country on every day.

· Correlate events across multiple systems to narrow down potential root causes of problems.

· Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue

· Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues

· Investigate production issues and provide workaround to user to move business forward. And engage analysis to L3/Vendor team for further investigation

· Manage and respond to users on timely manner for reported production issues/clarification

· Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives

· Perform Disaster Recovery (DR) exercise for multiple applications across all country on every year

· Generate one time report as per user request/audit request

· Run problem governance call with business user , Dev and Vendor to prioritize problem tickets and ensure to review before problem ticket get resolved

· Ensure to bring-up all service after system maintenance / OS patching / DB patching activity

Key Requirements

· Minimum 8 years of hands-on experience in, Java, J2EE, Struts, Spring, Oracle, Micro Service, UNIX, CTRL+M technology related supported applications.

· Hands-on experience in IT Operations/Production support L2/L3.

· Experience in ITIL process and tools like Splunk, Control-M is a plus.

· Strong analytical & trouble shooting skills required.

· Experience in Disaster Recovery planning and test execution.

· Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.

· Experience working in financial services industry supporting mission critical applications is a big plus.

• Work in team of developers to develop programs according to functional & technical specifications

• Write program specifications and documentation / flowcharts

• Perform unit and system integration testing

• Support user acceptance testing

• Manage and work with Technical team to implement solution that meet Business Requirements and are in alignment with organization's business objectives.

• Troubleshoot, debug and provide production system support

• Coordinate with internal teams and vendors to resolve application and system issues

• Recommend and execute improvements

• Partner with users to understand Business needs by reviewing the Requirements specifications analyze impact to the application.

• Execute tasks related to project / change request / maintenance request

Technical Skills & Experience

• Degree in Computer Science or equivalent

• 8 + years of mainframe development, specifically in the areas of banking systems and cards

• Technically competent in COBOL, CICS and EZT programming

• Good working experience with credit card system

• Experience on Cardlink system will be advantageous

• Good working knowledge skills with Microsoft Office Products and Microsoft Visio.

• Good understanding of the system development life cycle

• Ability to multi-task and perform well under pressure

• Excellent communication skills

• Resourcefulness and troubleshooting aptitude

• Attention to detail

1. Deal validation process in Murex which comprises of inter-banks and corporates client interest rates derivatives, credit derivatives trades, and Total Return Swap

2. Perform pre-settlement confirmation with counterparties.

3. Authorisation of payments via AMH.

4. Perform Fixing procedures for the purpose of determining the interest payoff of the derivatives deal

5. Liaising of settlement or fixing with the respective local T&M branches or Wealth Ops

6. Provide accurate and timely funding amount

7. Reconciliation process of Nostro accounts and general ledgers, managing failed trades and reconciliation of trade position between T&M risk systems

8. Configuration of interest rates generator / indices

9. Reconciliation of CCP trades btw Murex and Clearers

- With Treasury operations experience preferable

- Macro / VBA added value

Job Objectives

Part of the Agile Practice and adoption team at Bank, this role will be supporting agile transformation initiatives across within GTO. This role requires technical, business and transformation experience, and will be a hands on member of the team driving the long-term success of agile adoption at scale across the organization. As the agile coach the prime focus of this role will be to streamline processes and helping our squads to deliver better products in a faster and more efficient manner.

This role will involve:

a. Improve Agile delivery through targeted interventions including coaching, Training.

b. Identifying organisational impediments / improvement areas and implement customised solutions to improve productivity & quality.

c. Promote a culture of continuous improvement, set strategic goals and milestones for squads, projects and programs while constantly supporting the delivery teams to align to the Bank’s agile ways of working.

d. Work with the Agile Practice & Adoption team to create and implement metrics, dashboards to measure ways of working compliance, & process maturity.

Key Responsibilities

Agile Coaching & Training

· Coach and drive squads and key stakeholders towards complying with the organization’s agile SDM (System Development Methodology) and agile ways of working. Demonstrate change mindset, by advocating agile and lean values and principles, and promoting and applying best practices.

· Collaborate with Tech delivery roles and business leads to constantly improve the quality and value delivery of projects and programs. Provide comprehensive advice ranging from backlog refinement, quality user story creation and sprint retrospective to feature planning, program retrospective and scaling agile

· Assess current systems and processes, work on a strategy for enhanced adoption of agile ways of working, and ensure all squad, project and program level agile events are conducted on time & with correct audiences while staying focused on identifying pain points and solving them.

· Promote a culture of continuous improvement, set strategic goals and milestones for squads, projects and programs, implement improvement initiatives, measure outcomes, and take corrective actions.

Agile Transformation

· Identify organizational impediments and dependencies restricting productivity, efficiency, and continuous delivery of customer value and propose creative & practical initiatives, along with execution plans and success metrics.

· Pinpoint areas of improvement, create and maintain engaging training materials, lead workshops and training sessions both virtual and in-person for squads and key stakeholders, track and monitor attendance and participation, and follow up with improvement actions to make sure a long-lasting positive impact is made towards a heightened level of agility.

· Contribute to creation and utilization/implementation of agile delivery metrics, surveys, observations, polls, and heatmaps for continuous measurement of agile performance and maturity and help squads to take corresponding refinement actions.

· Encourage and assist squads and stakeholders in correct usage of tools such as Jira and Confluence, and help find ways to protect the integrity and quality of the data entered.

Key Requirements

· 5+ years of experience in information technology, preferably in banking, finance, or a similar highly regulated domain with at least 2 years of experience in managing/participating in software projects using agile methodology.

· 2+ years of agile coaching experience in addition to taking on roles such as scrum master or product owner, coupled with a successful track record of managing/participating in agile transformation programs, projects, and initiatives including scaling agile across the organization.

· Strong analytical and good problem-solving skills, data-oriented decision-making skills. Capable of assessing multiple technical solutions/options and coming up with reasonable, creative & balanced solutions aligned to business priorities.

· Excellent stakeholder management and communication skills including ability to influence both functional and technical stakeholders from various levels of the organization.

· Ability to drive persistent transformations and change initiatives by understanding both concepts and their real-life applications, aligned to the organization’s priorities.

· Team player and prepared to work and deliver results with minimum supervision by taking the initiative and accountability, working with strict timelines and under pressure, and dealing with ambiguity and resistance to change.

· First class MS PowerPoint knowledge along with enhanced presentation skills to prepare and deliver concise and effective slides to complex audiences.

· Expert in commonly used tools such as JIRA and Confluence, and good knowledge of DevOps processes and tools such as CI/CD, Bitbucket, Git, Jenkins and similar

· Holding multiple advanced- level agile certifications including scaling agile

· Experienced in working with teams located across multiple countries and able to interact with colleagues from different vendors, countries, and time zones.

· Business / Technology consulting experience at major companies will be a distinct advantage.

· Proficient in MS Excel and knowledge of other tools like PowerBI will be a plus.

· Proficient in performing document updates and maintaining standard operating procedures, Training manuals.

With Treasury operations experience preferable

Additional Skills: Macro / VBA added value

Job Description

1. Deal validation process in Murex which comprises of inter-banks and corporates client interest rates derivatives, credit derivatives trades, and Total Return Swap

2. Perform pre-settlement confirmation with counterparties.

3. Authorisation of payments via AMH.

4. Perform Fixing procedures for the purpose of determining the interest payoff of the derivatives deal

5. Liaising of settlement or fixing with the respective local T&M branches or Wealth Ops

6. Provide accurate and timely funding amount

7. Reconciliation process of Nostro accounts and general ledgers, managing failed trades and reconciliation of trade position between Treasury & Markets risk systems

8. Configuration of interest rates generator / indices

9. Reconciliation of CCP trades btw Murex and Clearers

Job Title: Agile Coach- Agile Delivery Support

Location: Singapore

Project:

Digital Banking Technology & Payments transformation projects

Job Objectives

Part of the Agile Practice and adoption team, this role will be supporting Agile transformation initiatives across within Bank department.

This role requires technical, business and transformation experience, and will be a hands on member of the team driving the long-term success of agile adoption at scale across the organization.

As the Agile coach the prime focus of this role will be to streamline processes and helping our squads to deliver better products in a faster and more efficient manner.

This role will involve:

1. Improve Agile delivery through targeted interventions including coaching, Training.
2. Identifying organisational impediments / improvement areas and implement customised solutions to improve productivity & quality.
3. Promote a culture of continuous improvement, set strategic goals and milestones for squads, projects and programs while constantly supporting the delivery teams to align to Bank’s Agile ways of working.
4. Work with the Agile Practice & Adoption team to create and implement metrics, dashboards to measure ways of working compliance & process maturity.

Key Responsibilities

Agile Coaching & Training

• Coach and drive squads and key stakeholders towards complying with the organization’s agile SDM (System Development Methodology) and agile ways of working. Demonstrate change mindset, by advocating agile and lean values and principles, and promoting and applying best practices.
• Collaborate with Tech delivery roles and business leads to constantly improve the quality and value delivery of projects and programs. Provide comprehensive advice ranging from backlog refinement, quality user story creation and sprint retrospective to feature planning, program retrospective and scaling agile
• Assess current systems and processes, work on a strategy for enhanced adoption of agile ways of working, and ensure all squad, project and program level agile events are conducted on time & with correct audiences while staying focused on identifying pain points and solving them.
• Promote a culture of continuous improvement, set strategic goals and milestones for squads, projects and programs, implement improvement initiatives, measure outcomes, and take corrective actions.

Agile Transformation

• Identify organizational impediments and dependencies restricting productivity, efficiency, and continuous delivery of customer value and propose creative & practical initiatives, along with execution plans and success metrics.
• Pinpoint areas of improvement, create and maintain engaging training materials, lead workshops and training sessions both virtual and in-person for squads and key stakeholders, track and monitor attendance and participation, and follow up with improvement actions to make sure a long-lasting positive impact is made towards a heightened level of agility.
• Contribute to creation and utilization/implementation of agile delivery metrics, surveys, observations, polls, and heatmaps for continuous measurement of agile performance and maturity and help squads to take corresponding refinement actions.
• Encourage and assist squads and stakeholders in correct usage of tools such as Jira and Confluence, and help find ways to protect the integrity and quality of the data entered.

Key Requirements

• 5+ years of experience in information technology, preferably in banking, finance, or a similar highly regulated domain with at least 2 years of experience in managing/participating in software projects using agile methodology.
• 2+ years of agile coaching experience in addition to taking on roles such as scrum master or product owner, coupled with a successful track record of managing/participating in agile transformation programs, projects, and initiatives including scaling agile across the organization.
• Strong analytical and good problem-solving skills, data-oriented decision-making skills.
• Capable of assessing multiple technical solutions/options and coming up with reasonable, creative & balanced solutions aligned to business priorities.
• Excellent stakeholder management and communication skills including ability to influence both functional and technical stakeholders from various levels of the organization.
• Ability to drive persistent transformations and change initiatives by understanding both concepts and their real-life applications, aligned to the organization’s priorities.
• Team player and prepared to work and deliver results with minimum supervision by taking the initiative and accountability, working with strict timelines and under pressure, and dealing with ambiguity and resistance to change.
• First class MS PowerPoint knowledge along with enhanced presentation skills to prepare and deliver concise and effective slides to complex audiences.
• Expert in commonly used tools such as JIRA and Confluence, and good knowledge of DevOps processes and tools such as CI/CD, Bitbucket, Git, Jenkins and similar
• Holding multiple advanced- level agile certifications including scaling agile
• Experienced in working with teams located across multiple countries and able to interact with colleagues from different vendors, countries, and time zones.
• Business / Technology consulting experience at major companies will be a distinct advantage.
• Proficient in MS Excel and knowledge of other tools like PowerBI will be a plus.
• Proficient in performing document updates and maintaining standard operating procedures, Training manuals.

Job Objectives

The specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Clarify user queries. Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required.

Able to work in shift-based environment, support implementations during bank’s green zone.

Key Responsibilities

· Investigate production issues, respond based on production defect severity SLAs.

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Follow up on defect and incident closure and meet incident closure KPI.

· Make sure system availability as per respective agreed SLA.

· Ensure daily start of day (SOD) and end of day (EOD) execution for supported applications complete successfully.

· Provide support for annual Disaster Recovery (DR) exercise for supported applications.

· Provide support to System Engineers on server level patches / upgrade as and when applicable.

· Knowledge with 3rd party monitoring tools like Control-M, Genos, Splunk, SQL Monitor

· Knowledge with Market Data, and Genos monitoring setup and dashboard configuration

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

· Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or Unix shell or DB scripts etc.

· Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

· Good to have understanding and experience of ITIL methodology [service operation]

Key Requirements

· Prior hand-on production support experience of OPEN Systems/AS4000

· Good support knowledge in either one of the retail or wholesale payment or customer information systems

· Willing to work in onsite shift-support model [24*7]

· Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation

· Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.

· Strong written, oral communication skills and able to manage user.

· Ability to easily adopt to any technology / environment.

· 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform

· Be able to work in fast pace and high-pressure working environment.

Willingness to work across platforms – UNIX / open, AS/400 and mainframe

Role: PMO

Job Level: 7 or more years of relevant experience (L3/L4)

Job Description

Job Objectives

Project Management Office is responsible for leading teams to deliver quarterly releases that span across multiple business units. The BAU & QR PMO role is required to assist PFS Bank and PFS Cards stream leads with the development and implementation Quarterly Releases (QR), including release plans, policies and solutions and contribute to issue resolution and escalation, research, analysis activities and planning and monitoring activities.

The primary responsibility includes monitoring QR schedule, budget, prepare and publish tracking reports, liaising with key stakeholders across business and technology.

Key Responsibilities

Budget Management:

• Responsible for manage overall QR Budget across different Business Segments
• Communicate Budget timeline to corresponding parties and stakeholders (T&O’s, BCM, Business)
• Receive submission from BCM, update and submit Boat & Annual Spend template to GTO Finance
• Attends budget meetings
• Track each QR ensure within the budget aligning to the capacity in each Tech stream

Process Adherence:

• Demonstrate transparency in the process and pipeline planning of quarterly releases
• Coordinate release activities across cross-functional teams, Business, Business Change Management and Retail operations in successfully driving release strategy and roadmap
• Continuously committed in improving Change Request processes within portfolio

Stakeholder Management:

• Work hand in hand with Business Change Managers to manage Biz stakeholders and relationships e.g. escalation, expectation, conflict, scope changes, etc.
• Ensure teams work in a collaborative environment

Risk and Issue Management:

• Manage QR risk, work through escalations, governance and related issues.

QR Governance:

• Timely accurate completion of adherence to methodology process and artefacts
• Effectively partnership with Technology and the Business to manage risk and audit
• Ensure alignment between Business and Technology for all CR pipeline by managing both parties
• Timely escalation of arising issues beyond control for early mitigation
• Support functional business analyst to support each Release plan and Change review
• Ensure CR Inventory is up to date (daily basis)

QR Reporting:

· Monitor, track and report on the status of Change Requests deliverables to ensure time, cost and quality metrics are in line with approved plans.

· Report on status and financials throughout the lifecycle to all stakeholders. Update QR decks for RCAB, GRM and PB-T&O

· Manage, monitor and maintain quarterly billing and reporting

· Attend cadence meetings e.g RCAB, pre-GRM to ensure management awareness of current QR status; highlight items that requires management attention

Interns:

• Work with HR to bring in intern via the intake process
• Provide training and guidance to interns during their internship ensure their contribution to QR process
• Regular feedback to intern and school for their coaching and training

Qualifications and Skills Required

· Seven or more years of IT experience, with sensitivity and commitment to business problem solving

· Five or more years of BU or BU-facing experience, managing relationships and building high performing teams

· Demonstrated experience and ability in successfully utilizing "soft skills" or "people skills"

· Business Domain knowledge in Retail Banking consumer products such as

Core Banking, Digital Banking, Deposits, Mortgage, Cards.

· Ability to lead and motivate others; demonstrating empathy and knowledge of personality types and appropriate management techniques

· Good understanding of current and emerging technologies and how other enterprises are employing them to drive digital business

· Exceptional verbal and written communication skills; expertise in setting and managing customer expectations

· Distinctive blend of business, IT, financial and communication skills, as this is a highly visible position with substantial impact

· Effective influencing and negotiating skills in an environment where this role may not directly control resources

· Strong knowledge and understanding of business needs, with the ability to establish rapport and maintain a high level of customer trust and confidence.

Education

· Bachelor's degree in computer science, engineering or similar domain

· Related professional/technical qualification