Total 63 lab manager job vacancies in Singapore

Role & Responsibilities:

•Responsible for planning, leading, organizing, and motivating IT project teams to achieve project implementation on schedule and within budget

•Prepare and track project budget

•Prepare and track detail project plan/activities

•Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings

•Engage senior stakeholders to discuss and address project issues and risks

•Collaborate with Business Project Manager (BPM), business users, various technical teams and vendor throughout

•Drive and manage project end to end delivery including requirement, design, testing, deployment

•Plan test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline

•Perform regular quality assessment, submit quality checklist, testing and defect executive summary

Required Experience

•More than 10 years of experience in the direct management of IT application projects and possess sound banking product knowledge

•Able to work with external vendors and across diversified teams

•Process-driven and strong advocate of reporting

•Good verbal and written communication

Job Title: Project Manager for Wealth Program

Project: Wealth Program

Key Skills:

Project Management, Stakeholder Mgmt, Communication

Job Objectives

The Project Manager is responsible for leading teams to deliver projects spanning multiple business units.

Delivering projects within stage gate controls and Bank’s project SDLC guidelines while managing issues, risks, dependencies and project change will be core competencies to the role.

The Project Manager has the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of quality, within the specified boundaries of time and cost and to achieve the potential benefits defined in the business case.

Key Responsibilities

Stakeholder and Communications Management

• Manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues
• Continually manage stakeholder expectations through governance processes
• Deliver appropriate and effective executive level communication
• Provide status reporting regarding milestones, deliverable, dependencies, communicating across leadership and business stakeholders

Process and Delivery Execution

• Manage a portfolio of complex initiatives that span one or multiple lines of business
• Own the full project life cycle end to end
• Ensure the program is aligned to and supports strategic objectives
• Prepare detailed project plan for all phases of the project
• Manage the day-to-day project activities, including project management working and steering committees
• Understand interdependencies between technology, operations and business needs
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
• Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards

Key Requirements

• Seasoned project manager with deep product and operational expertise in banking and investments, preferably Wealth Management
• Sound knowledge in Wealth operational process, investment products domain and services.
• Degree in an appropriate field of study or equivalent
• Project Management Professional (PMP) / PRINCE II certification is a plus
• A confident and self-aware leader with a high degree of independence with analytical/problem solving ability
• Demonstrated at least 15 years of experience in project management with the focus on financial services
• Able to clearly articulates complex matters and provide recommendations on best course of action to be taken
• Full end to end project management in a lead role
• Direct responsibility of project budgets of $5 - $20 million dollars
• Executive level communication skills with excellent written and verbal communication
• Ability to multi-task and perform well under pressure

Job Objectives

The GTO Technical Delivery Manager is responsible to deliver IT project(s) and change requests that span across multiple business units. Manage resources, schedules, financial and adhere to stage gate quality and SDM control guidelines throughout the full systems development life cycle. This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery.

The GTO Technical Delivery Manager has the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of quality, within the specified boundaries of time and cost and to achieve the potential benefits.

Key Responsibilities

Stakeholder and Communications Management

· Manage all aspects of project and change request engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues

· Continually manage project and change request expectations while delegating and managing deliverable with team members and stakeholders

· Determine the frequency and content of status reports from the project and change request team, analyse results and troubleshoot problem areas

· Deliver appropriate and effective executive level communication

· Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership and business stakeholders

Process and Delivery Execution

· Manage a portfolio of complex initiatives that span one or multiple lines of business

· Full project life cycle ownership to ensure successful project delivery

· Manage all aspects of the projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives

· Prepare detailed project plan for all phases of the project

· Ensure assignment of adequate resources to achieve project objectives in planned timeframes

· Manage the day-to-day project activities and resources and chairs the project management team meetings

· Understand interdependencies between technology, operations and business needs

· Manage project scope and changes

· Act as an internal quality control check for the project

· Manage ongoing quality control and participate in quality issue resolution

· Delegate tasks and responsibilities to appropriate personnel

· Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

· Ensure that projects and change requests are proceeding according to scope, schedule, budget and quality standards

· Manage project and change request issues and risks to mitigate impact to baseline

Qualifications and Skills Required

· Bachelor’s Degree in appropriate field of study or equivalent work experience

· Proven working experience in IT project management in a banking environment and in treasury products related.

· Project Management Professional (PMP) / PRINCE II certification is a plus

· Murex knowledge is a plus

· Excellent client-facing and internal communication skills

· Excellent written and verbal communication skills

· Solid organizational skills including attention to detail and multitasking skills

· Ability to multi-task and perform well under pressure

Role: Technical Delivery Manager

Job Level: More than 10 years of relevant experience (L4)

Job Title: Technical Delivery Manager

Job Objectives

The Technical Delivery Manager is responsible to deliver IT project(s) and change requests that span across multiple business units. Manage resources, schedules, financial and adhere to stage gate quality and SDM control guidelines throughout the full systems development life cycle.

This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery.

The Technical Delivery Manager has the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of quality, within the specified boundaries of time and cost and to achieve the potential benefits.

Key Responsibilities

Stakeholder and Communications Management

· Manage all aspects of project and change request engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues

· Continually manage project and change request expectations while delegating and managing deliverable with team members and stakeholders

· Determine the frequency and content of status reports from the project and change request team, analyse results and troubleshoot problem areas

· Deliver appropriate and effective executive level communication

· Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership and business stakeholders

Process and Delivery Execution

· Manage a portfolio of complex initiatives that span one or multiple lines of business

· Full project life cycle ownership to ensure successful project delivery

· Manage all aspects of the projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives

· Prepare detailed project plan for all phases of the project

· Ensure assignment of adequate resources to achieve project objectives in planned timeframes

· Manage the day-to-day project activities and resources and chairs the project management team meetings

· Understand interdependencies between technology, operations and business need

· Manage project scope and changes

· Act as an internal quality control check for the project

· Manage ongoing quality control and participate in quality issue resolution

· Delegate tasks and responsibilities to appropriate personnel

· Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

· Ensure that projects and change requests are proceeding according to scope, schedule, budget and quality standards

· Manage project and change request issues and risks to mitigate impact to baseline

Qualifications and Skills Required

· Bachelor’s Degree in appropriate field of study or equivalent work experience

· Proven working experience in IT project management in a banking environment and in treasury products related.

· Project Management Professional (PMP) / PRINCE II certification is a plus

· Murex knowledge is a plus

· Excellent client-facing and internal communication skills

· Excellent written and verbal communication skills

· Solid organizational skills including attention to detail and multitasking skills

· Ability to multi-task and perform well under pressure

Job Objectives

Project Manager to join the AML Uplift program to support the COSMIC Phase 2 Project within the bank which undergoing a large transformation change within the bank which undergoing a large transformation change

Key Responsibilities

1. Accountable for overall project delivery in compliance with banks governance processes.

2. Driving project working and steering committees

3. Senior stakeholder management and leadership updates

Key Requirements

1. 10-15 years of experience in Banking industry

2. Should have experience as a project manager in leading banks and delivered projects, programs of large scale.

3. Should have good communication skills and capability to drive senior stakeholders with minimal supervision

4. Good to have experience in data migration & reconciliation, data analytics, compliance domain

Test Program Manager

Job Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan
• Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand
• Act as the first point of escalation for any issues raised by Bank’s stakeholders, testing service providers
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable
• Drive and collaborate with all Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable
• Participate and contribute in forums, as required, to drive testing transformation and innovation
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Job Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field
• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers
• Experience in managing multi-cultural, diverse, direct and virtual teams
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc
• Must display a high level of professional judgment, commitment, integrity, and teamwork
• Excellent client facing, internal communications, written and verbal communication skills
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

IT Project Manager

Job Responsibilities:

We are seeking a highly motivated candidate for the position of IT Project Manager within Information Technology Department.

The successful candidate will be part of a growing dynamic team that is in-charge of the data warehousing and local regulatory reporting systems.

These are crucial systems to ensure business users will be able to meet the reporting requirements by the regulator.

You will be expected to play an important role in ensuring good quality, timely delivery of the system solutions with primary assignment of planning, organizing and implementing the team’s technical projects.

· Responsible for overall coordination, status reporting and project execution

· Establishes and implements project management processes and methodologies to ensure that the project is delivered on time and within budget, adheres to high quality standards and meets user expectations

· Plans out the blueprints for the project, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and defining testing strategy

· Assemble and leads the project team by directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately.

· Creates the project budget and ensures the project adheres to the budget as closely as possible

· Oversees consistent testing, evaluation, and troubleshooting of all products in all stages of completion

· Tracks key project milestones and adjusts project plan and/or resources to meet the needs of internal customers

· Coordinates communication with all stakeholders on project scope, budget, schedule and risks

Qualifications:

· Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field

· Project Management certification or successful completion of a recognized project management curriculum is required

· At least 10 years IT work experience, with at least 8 years in managing projects

· Experience with implementation of regulatory-related systems preferred

· Must possess knowledge and expertise in the use of project management methodologies and tools, resource management practices and change management techniques

· Experience in working with many stakeholders from different teams (business users, infrastructure, risk management, etc.)

· Good leadership, decision-making, and organization skills

· Excellent communication and collaboration skills

· Ability to quickly pick up and undertake necessary steps to fulfil internal procedures/processes in accordance with compliance and governance framework

· Experience in Financial and Banking industry preferred

Key Skills:

Project management

Key Responsibilities

• Overall Project Management:
  • Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),
  • Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.
  • Identify and schedule project deliverables, milestones and required activities and tasks.
• Stakeholder Management: Work hand in hand with Business Project Managers to manage project stakeholders and relationships - e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment
• Scope Management: Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC
• Project Governance: Prepare investment approval deck and manage approval of project by ITC/TPWC. Organize and facilitate PSC meetings, chair PWC meetings.
• Risk and Issue Management: Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.
• Process Adherence: Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach
• Project Reporting: Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required
• Run the bank: support WAR room, production incident facilitation for regional Channels Internet banking application across various countries. Engage with delivery, hosts team and other partners
• Change management: Led enhancements estimates, timelines, scope and agile delivery to quarterly releases as project manager

Key Requirements

• Bachelor’s degree in IT, business, finance, or equivalent.
• At least 15 years experience in project management in banking, financial, consulting industries with proven track record.
• Good problem solver and stay on top of the project risks and issues till closure.
• Good team player and is able to exercise formal and informal ways to lead the vertical teams in achieving the common project targets.
• Excellent presentation skills and able to front with the senior stakeholders at C level.
• Passionate, diligent, and resilient individual with ability if thrive in ambiguity.
• Previous exposure to Channels & APIs including internet banking, mobile, API and H2H knowledge will be advantages..
• Good to have PMP, Prince2, Agile certification.

Key Responsibilities

· Overall accountable and responsible for delivery of testing services across the programme or project/s

· Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing

· Drive and collaborate with test service providers and relevant Bank’s stakeholders to plan all testing related deliveries for the programme or projects

· Works with the testing service providers and relevant Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.

· Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.

· Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.

· Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business) and testing service providers to ensure testing services meet the banks’ objectives and demand.

· Act as the first point of escalation for any issues raised by the Bank’s stakeholders on testing service providers.

· Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the programme or project/s

· Participate and contribute in forums, as required, to drive testing transformation and innovation.

· Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.

· To support and advance implementation of the test automation strategy for the respective domain

· Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.

· Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test team.

Key Requirements

· Test management skill

· Hands-on experience and management experience in handling Manual, Automation and Performance testing

· Management skill in handling big team & Stakeholders.

Job Objectives

Monitor and to manage the technology Incidents impacting the Bank’s group businesses across all subsidiaries and 19 countries and territories in Asia Pacific, Europe and North America. The Major Incident Manager also works directly with Application and Infrastructure support staffs, Operations, Business and vendors to ensure agreed service levels are met.

Key Responsibilities

• Manages technology incidents impacting the Bank’s group businesses

• Work with relevant business & technology group/units to comply with the Incident and Problem Management processes and procedures, to facilitate and improve incident recognition, logging, assignment, tracking, status notification, escalation, documentation and management reporting in full compliance with the Bank’s standards on Incident and Problem Management functions

• End to end ownership of the Major Incident with the aim to minimize the time to restore the services.

• Establishing strong command and control of an Incident, establishing clear accountability and precise evaluation of complex issue scenarios.

• Participation in all incident resolution calls to facilitate incident determination, recovery and resolution

• Timely incident recognition, logging, assignment and resolution (or bypass / temporary resolution where permanent resolution within the allotted timeframe is not feasible) with proper documentation

• Incident progression co-ordination and monitoring of Incidents and potential areas through symptoms, trends or deviations from standards

• Escalation of critical and unresolved Incidents to appropriate levels of management

• Ensure incident data is accurately captured and documented in the incident reporting tool.

• Post Incident activity to ensure highest levels of service quality and improving service levels through identification of problem trends and causes which impact the delivery of production services.

• Ability to communicate well and manage highly stressful situations during the Incident.

• Problem Management: Experience in various problem-solving methods like five whys, Fish bone etc. End to end ownership to initiate, track and the closure of problem tickets and the preventive actions.

• Participate in the standard Post-mortem (Root cause analysis) process to ensure no repeat of any technology incidents with known root cause.

• Management reporting

• Effective and accurate incident reporting and assignment by using tools, which are customized and implemented, where applicable. Work towards effective use of these automated solutions with other tools and procedures within command center/ datacenter, in order to garner and present an accurate picture of the incident situation, minimize adverse change impact, and facilitate the incident recognition and resolution process.

• Work in co-operation with other Technology & Operations/Shared Infrastructure Services functions to help maintain an acceptable audit rating.

• KPI Metrics and Reporting: Capture Incident timelines in ticketing tools, Incident Impact and Resolution Duration and the associated KPIs.

• Audit Reporting: Data analysis, PowerPoint presentation, Regulatory reporting.

• Good knowledge on Macro, Excel, PowerPoint, Ticketing tools, Data analysis.

• Ensure compliance to Group Technology & Operations Policies and Standards

Key Requirements

• Bachelor’s degree in Business, Computer Science, or related discipline required.

• ITIL certification is a must

• Experience: 8-10 years managing complex IT initiatives in a matrix environment or Operational Line Managers experience is preferred.

• Excellent English communication skills (written and oral), with experience interacting with all levels of management

• Experience in Application support, Knowledge on EOD Batch processing, Infrastructure (Storage, Network, Unix/Linux etc), Web/Application/Middleware services, Good to know Payments flow.

Key Responsibilities

· Overall Project Management:

- Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),

- Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.

- Identify and schedule project deliverables, milestones and required activities and tasks.

· Stakeholder Management:Work hand in hand with Business Project Managers to manage project stakeholders and relationships - e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment

· Scope Management: Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC

· Project Governance: Prepare investment approval deck and manage approval of project by ITC/TPWC. Organize and facilitate PSC meetings, chair PWC meetings.

· Risk and Issue Management:Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.

· Process Adherence: Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach

· Project Reporting: Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required

· Run the bank: support WAR room, production incident facilitation for regional Channels Internet banking application across various countries. Engage with delivery, hosts team and other partners

· Change management: Led enhancements estimates, timelines, scope and agile delivery to quarterly releases as project manager

Key Requirements

· Bachelor’s degree in IT, business, finance, or equivalent.

· At least 15 years experience in project management in banking, financial, consulting industries with proven track record.

· Good problem solver and stay on top of the project risks and issues till closure.

· Good team player and is able to exercise formal and informal ways to lead the vertical teams in achieving the common project targets.

· Excellent presentation skills and able to front with the senior stakeholders at C level.

· Passionate, diligent, and resilient individual with ability if thrive in ambiguity.

· Previous exposure to Channels & APIs including internet banking, mobile, API and H2H knowledge will be advantages.

· Good to have PMP, Prince2, Agile certification.

Job roles and descriptions:
1. Propose and execute campaigns for unsecured loans products
2. Execute Unsecured Loan product portfolio initiative/ activities
3. Manage first line response to product and services enquiries from touch points and support units
4. Participate in testing and implementation of system related initiative and enhancement
5. Support coordination of FSDs and BSDs reviews, User Acceptance Criteria writing, Product Test case reviews
6. Attend Project Workshops and coordinate project activities with the product managers
7. Collate and manage comments, sign offs from product managers within timeline
8. Support User Acceptance Testing and walkthrough requirements with team
9. Initiate process improvement for Unsecured Loan products
10. Support regular reporting, adhoc task and administrative matters
11. To execute marketing communication and campaign driving Unsecured Loan portfolio revenue and digital usage (Book schedule, raise criteria request, ensure timeline is met)
12. To review marketing content, T&Cs and messages relating to Unsecured Loan products

Required experience:
1. Degree holder
2. Preferably 1 year experience in consumer banking or related industry
3. Preferably prior experience in handling loans product management or similar end-to-end product life cycle
4. Self-driven and able to work independently under timeline pressure
5. Good communication skills and strong team player
6. Able to manage and work with stakeholders

Job Objectives

The Bank is looking for an experienced Senior System Analyst to join its dynamic derivatives development team to lead in providing solutions as Enterprise Market Data Services bank-wide covering Treasury, Risks, Financial, Wholesale and Retail banking across all countries.

Enterprise Market Data Services

Key focus is to build an Enterprise Data Management (EDM) system for Market and Referential Data across bank wide to acquire, extract, transform and distribute static and pricing data from vendors such as Bloomberg, Reuters & Super-D. Asset class coverage includes, but not limited to, Equities, Interest-Rates, FX & Commodities. The platform will become the bank’s overall Enterprise Rates systems distributing data across Retail, Wholesale and Global Markets banking.

Key Responsibilities

· With direct experiences in Market Data Domain as part of the Enterprise Architecture.

· Well versed in enterprise architecture methodologies for Market Data Domain.

· Analyse, Review design, Plan project schedule and implement end-to-end Technical enterprise Solutions in Banking and Financial Institutions

· With NeoXam DataHub, Markit or any other EDM specific product and development experiences to lead the design of Data model, establish as golden Data Source and distribute data to downstream systems at bank’s enterprise level.

· Develop a Market Data Services Enterprise architecture blueprint. Establish framework and standards of Data Sourcing from external vendors, Data Quality Check, Data transformation and Distribution to multiple systems across all platforms

· Analyse user (front to back office) requirements and formulate functional and technical design documents.

· Co-ordinate with vendor on specifications, build, delivery testing, and implementation.

· Work with the Bank internal Change Control Management for deployment of changes.

· Work closely with internal infrastructure and security teams for implementations.

· Implement NeoXam’s DataHub software solutions at an enterprise level.

Key Requirements:

· Degree, IT Engineering, Business or Finance

· You have minimum of 8 years of experience with IT projects in the banking / financial / insurance industry. At least 6 years of technical experiences as enterprise solution architect. Proven track records in delivering and implementing EDM product and technical solutions at enterprise level.

· Preferred with direct Product knowledge in NeoXam Datahub, formerly known as Smartco

· Key functional domain knowledge on Market Data for Global Market Trading and its usage for downstream regulatory reporting.

· You have minimum of 2 years of experience with software implementation in the areas of Markit EDM, Enterprise Data Management (EDM), DataWarehouse (DW-ETL) or Business Intelligence (BI).

Preferred Requirements:

· Good communication skills

· You are highly motivated by the banking / financial / insurance industry and have a sound knowledge of the main financial instruments

· You are independent, with own initiative and good interpersonal skills and are concerned about the quality of service provided

· You have good teaching ability and a very good sense of organization and communication

· You are curious, proactive and a real team player

1. Work Scope:
a. Assist in project managing to ensure delivery of key initiatives on time

b. Engage with Bank’s Tech stakeholders across business and technology to ensure alignment on key deliverables and timelines.

c. Providing regular updates and follow up on action items

d. Documentation and database management

2. Requirements:

a. Minimum 5 years working experience, with some tech knowledge preferred, ideally with exposure to Bank’s Tech

b. Good communication, interpersonal and written skills; able to communicate with stakeholders & technical support units.

c. Strong execution skills with ability to drive projects and ensure timely & quality deliverables

d. Able to work independently with minimal supervision and with a positive attitude.

Work Scope:
a. Assist in project managing to ensure delivery of key initiatives on time
b. Engage with the Bank's Tech stakeholders across business and technology to ensure alignment on key deliverables and timelines.
c. Providing regular updates and follow up on action items
d. Documentation and database management

Requirements:
a. Minimum 5 years working experience, with some tech knowledge preferred
b. Good communication, interpersonal and written skills; able to communicate with stakeholders & technical support units.
c. Strong execution skills with ability to drive projects and ensure timely & quality deliverables
d. Able to work independently with minimal supervision and with a positive attitude.

Finding 2 release managers with understanding of testing, environments set up process, change management view, hands on with planning big cutovers etc.

Responsibilities

• End-to-end ownership (design, define and deliver) of the Core Banking platform release management.

• Run the monthly demand management forums with Project Directors, Delivery Leads, ScrumMasters and Delivery Guild

• Identify technical skills required for kick-off of projects, coordinate with DEV SET BAU Guild Leads for resourcing

• Liaise with EMT Project Support Team, BAU Team and SRE Team on all audit compliance issues e.g., Service Packs

• Support PMO Lead Function and Lead Support with setting up Kanban Boards, Confluence processes for Reporting

• Work with C2E IDR, ADR, RPCCB, CR process teams and approval stakeholders to support project delivery

• Interface with the Country and Product BAU Tribes and Squads to support transition from PRJ to BAU

• Perform the Scrum Master role (where required) and lead the EMT PRJ Support team in their sprint deliveries.

• Single point of contact between Core Banking platform delivery teams, CBG CES (external stakeholders) for Release

• Manage all activities end-to-end to deliver the project (from scoping to implementation) to agreed parameters.

• Setup Confluence pages to track readiness including runbook, validation checks and coordinate production readiness.

• Ensure the deliveries are adhered to standards and processes related to infra setup, application deployment.

• Collaborate with project team members from various domains to monitor, develop, execute project plans associated project content.

• Ability to manage multiple work-streams concurrently and effectively resolve issues or conflicts.

• Good communication skills, negotiation skills, and stakeholder management.

• Adhere to organizational guidelines and process during deliver.

• Actively monitor and report progress to all stakeholders in a timely manner by using a variety of formal communication channels.

• Deal with all project-related escalations and seek input and assistance from appropriate channels to resolve in a timely manner.

Technical Requirements

• Minimum 12 - 17 years of experience and out of which, minimum 5+ years of release management using JIRA in CORE Banking.

• Managed Finacle 10.x/11.x and multi-countries and OPEN systems production environment.

• Finacle Application environment servers run in combination of IBM AIX, VPC, OpenShift. We need the candidate to have good knowledge in various cloud technology to support the infrastructure for Optimization.

• Hands-on Experience in Finacle Application (Core Banking) Server Capacity Monitoring and Optimization.

• Good level of command over production Infra; performance monitoring and reporting tools.

• Good working experience in Elasticsearch, Logstash, Grafana/Kibana, AppDynamics etc.

• Ideal hands-on experience in Unix/Linux/Shell/Python scripting.

• Good Hands-on experience in PAAS (Platform as a Service) and not limited to AWS, Pivotal, OpenShift.

• Sound knowledge on CI/CD tools, flow mechanism other supporting tools with project implementation experience.

• Knowledge on API Message, Queue handling and Caching Techniques most likely on Kafka and Redis.

• Working Experience on any microservice platform mostly in Banking.

• Ideally Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment.

• Perform at the highest level of competencies like: Achieving Excellence People Management Solution Driven Relationship Innovative Purpose-Driven.

• Ability to work with stakeholders to stretch role in depth/width.

• Should be well-versed with latest Finacle and technology trends.

• Good experience in running automation and service improvements experience.

• Good experience on working with multiple teams of infra and Functional team.

Responsibilities

· End-to-end ownership (design, define and deliver) of the Core Banking platform release management.

· Run the monthly demand management forums with Project Directors, Delivery Leads, ScrumMasters and Delivery Guild

· Identify technical skills required for kick-off of projects, coordinate with DEV SET BAU Guild Leads for resourcing

· Liaise with EMT Project Support Team, BAU Team and SRE Team on all audit compliance issues e.g., Service Packs

· Support PMO Lead Function and Lead Support with setting up Kanban Boards, Confluence processes for Reporting

· Work with C2E IDR, ADR, RPCCB, CR process teams and approval stakeholders to support project delivery

· Interface with the Country and Product BAU Tribes and Squads to support transition from PRJ to BAU

· Perform the Scrum Master role (where required) and lead the EMT PRJ Support team in their sprint deliveries.

· Single point of contact between Core Banking platform delivery teams, CBG CES (external stakeholders) for Release

· Manage all activities end-to-end to deliver the project (from scoping to implementation) to agreed rameters.

· Setup Confluence pages to track readiness including runbook, validation checks and coordinate production readiness.

· Ensure the deliveries are adhered to standards and processes related to infra setup, application deployment.

· Collaborate with project team members from various domains to monitor, develop, execute project plans associated project content.

· Ability to manage multiple work-streams concurrently and effectively resolve issues or conflicts.

· Good communication skills, negotiation skills, and stakeholder management.

· Adhere to organizational guidelines and process during deliver.

· Actively monitor and report progress to all stakeholders in a timely manner by using a variety of formal communication channels.

· Deal with all project-related escalations and seek input and assistance from appropriate channels to resolve in a timely manner.

Technical Requirements

· Minimum 12 - 17 years of experience and out of which, minimum 5+ years of release management using JIRA in CORE Banking.

· Managed Finacle 10.x/11.x and multi-countries and OPEN systems production environment.

· Finacle Application environment servers run in combination of IBM AIX, VPC, OpenShift. We need the candidate to have good knowledge in various cloud technology to support the infrastructure for Optimization.

· Hands-on Experience in Finacle Application (Core Banking) Server Capacity Monitoring and Optimization.

· Good level of command over production Infra; performance monitoring and reporting tools.

· Good working experience in Elasticsearch, Logstash, Grafana/Kibana, AppDynamics etc.

· Ideal hands-on experience in Unix/Linux/Shell/Python scripting.

· Good Hands-on experience in PAAS (Platform as a Service) and not limited to AWS, Pivotal, OpenShift.

· Sound knowledge on CI/CD tools, flow mechanism other supporting tools with project implementation experience.

· Knowledge on API Message, Queue handling and Caching Techniques most likely on Kafka and Redis.

· Working Experience on any microservice platform mostly in Banking.

· Ideally Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment.

· Perform at the highest level of competencies like: Achieving Excellence People Management Solution Driven Relationship Innovative Purpose-Driven.

· Ability to work with stakeholders to stretch role in depth/width.

· Should be well-versed with latest Finacle and technology trends.

· Good experience in running automation and service improvements experience.

· Good experience on working with multiple teams of infra and Functional team.

Key Skills:

Enterprise Technology Architect, TOGAF certified, ETL tools, Oracle 19c (SQL*Plus, PL/SQL), APIs, and strong Data Analytical skills and Assessment skills.

Job Objectives

We are presently seeking candidate for the position of Technical Delivery Manager, who can also support Domain Architect functionality.

This role is to engage in various projects for strategizing the solution and perform impact assessments for Finance Technology Systems.

Job Responsibility

• Working closely with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints

• Analyzing stakeholder requirements, current state architecture, and gaps to create a future state architecture vision for one or more parts of the enterprise with a focus on reduced complexity, cost efficiencies, reuse, reduced risk and/or improved business capabilities

• Reviewing application design, problem ticket and incident to propose short term and long term resolution to fit with the domain roadmap

• Guiding and challenge the project on architecture and design decision

• Governing the technical debt of the domain

• Reviewing non-functional requirement and proposed architecture changes to anticipate evolving non-functional requirements

• Developing architecture principles and standards

• Communicating the principles, standards, vision and roadmaps to stakeholders and proactively addressing any questions / concerns identified

• Acting as a trusted advisor to stakeholders in both business and IT to assist in defining and delivering high quality solutions

• Provide thought leadership on architectural or other topics

• Embed Platform Thinking in everything

Competencies

• Ability to communicate complex topics in an understandable way using a level of detail and terms appropriate to the situation

Job Objectives

The Bank is seeking candidate for the position of Technical Delivery Manager, who can also support Domain Architectfunctionality. This role is to engage in various projects for strategizing the solution and perform impact assessments for Finance Technology Systems.

Job Description

Job Responsibilities

· Working closely with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints

· Analyzing stakeholder requirements, current state architecture, and gaps to create a future state architecture vision for one or more parts of the enterprise with a focus on reduced complexity, cost efficiencies, reuse, reduced risk and/or improved business capabilities.

· Reviewing application design, problem ticket and incident to propose short term and long term resolution to fit with the domain roadmap.

· Guiding and challenge the project on architecture and design decision.

· Governing the technical debt of the domain

· Reviewing non-functional requirement and proposed architecture changes to anticipate evolving nonfunctional requirements

· Developing architecture principles and standards

· Communicating the principles, standards, vision and roadmaps to stakeholders and proactively addressing any questions / concerns identified

· Acting as a trusted advisor to stakeholders in both business and IT to assist in defining and delivering high quality solutions

· Provide thought leadership on architectural or other topics

· Embed Platform Thinking in everything

Competencies

· Ability to communicate complex topics in an understandable way using a level of detail and terms appropriate to the situation

· Must be a good team player and able to drive consensus amongst stakeholders with conflicting viewpoints and objectives

· People and team management in a transversal function

· Ability to effectively communicate, interact with and influence senior technical associates, business and operational partners and executives

· Work effectively within a fast-paced, cohesive architecture team and willing to learn fast and adapt quickly to change

· Possess strong understanding of business strategies and able to translate them into concrete achievable action plans

· Able to collaborate and drive motivation across a diverse slate within and across teams and can deal with difficult conversations effectively

· Owns and enhances workflows and processes, and delegates with clear accountabilities across the teams to meet objectives / outcomes

· Promotes an environment of learning and development. Understand and develop team members and others to achieve their professional growth

Technical Skills & Experience

· Atleast 10 years or overall experience.

· Worked in technical domain architect role will be huge advantage

· Analytical skills

· Presentation skills – both verbally and Microsoft powerpoint

· Experience in delivering mission critical, enterprise scale IT solutions, both in-house built and 3rd party vendor products

· Familiarity with one or more formal Architecture frameworks / methodologies (TOGAF, Zachman, BIAN, etc.)

· Practical experience in data modelling, object modelling, design patterns and Enterprise Architecture tool or other software modelling tools.

· Familiarity with heterogeneous technology platforms such as Unix/Linux, Windows

· Familiarity with best practice methodologies and tools for the entire solution lifecycle from ideation to requirements, design, development, testing, deployment and operations

Functional Expertise:

· Implementation/Maintenance experience in Finance/Risk/Regulatory systems

· Knowledge on transaction data models, interface patterns and external integrations.

· Ability to understand the banking products, familiar with the regulatory requirements and propose the functional enhancements as roadmap for the bank.

Education

· Bachelor's degree in computer science, engineering or similar domain

· Related professional/technical qualification will be advantageous although not mandatory

Minimal – 10 years working experience. banking knowledge preferred.

Wholesale Credit and Loans Experience an advantage

Job description

Project Manager - Wholesale Loans & Credit Justification

We are looking for Project Manager for Loans team covering Automated email Advices/Statements, Bank CCRIS Regulatory enhancements.

Program Management - Program Office is responsible for managing significant projects (e.g., strategic change management, new business and product initiatives, process re-engineering, etc.), and includes business systems analysis or technical writing. Activities require a broad knowledge of the organization and its key functions.

The Technology function is responsible for activities related to the strategic direction and control of all information systems and technology capabilities, both internally and externally.

Includes system design and programming, network planning, budget planning, database management, and computer operations

Job Responsibilities

As a key project manager, you will be part of the business’s Project Management Office (PMO) to ensure that projects adhere to the standards and process as well as meeting strategic outcomes and ROI.

This involves leading various Business initiatives to drive Customers & Credit capabilities across the firm.

Key accountabilities:

Project initiation & planning:

Responsible for the completion of initial definition of the project, including initial definition of project including defining scope, expected timelines, business case, budget construction, submission, approval, and identification of project sponsor.

Work with PMO to ensure appropriate Program Management and Project & Change Management Frameworks are integrated into the project planning.

Complete full analysis of the project to ensure that all governance framework is embedded within the project & strictly adhered to.

Effective project stakeholder management and ensure appropriate resource planning is undertaken at the start of each initiative.

Project execution:

Ensure that appropriate project resources are involved in the initiatives including technology, business units and project resources.

Active and accurate communication to ensure all stakeholders are kept updated, allowing for timely interventions/ mitigations as required.

Leading the change through all stages from requirement gathering to implementation.

Project control & reporting:

Effective tracking of detailed tasks in the plan via established task reporting processes and input from task owners.

Effective issue and risk management.

Management of dependencies/ constraints with other releases/ initiatives.

• Regular project status reports to key stakeholders.

Governance adherence highlighting issues, risks, and status against key milestones.

Ensure all project documentations are signed-off by business and respective stakeholders in auditable standards

Job Responsibilities

As a key project manager, you will be part of the business’s Project Management Office (PMO) to ensure that projects adhere to the standards and process as well as meeting strategic outcomes and ROI.

This involves leading various Business initiatives to drive Customers & Credit capabilities across the firm.

Key accountabilities:

Project initiation & planning:

· Responsible for the completion of initial definition of the project, including initial definition of project including defining scope, expected timelines, business case, budget construction, submission, approval, and identification of project sponsor.

· Work with PMO to ensure appropriate Program Management and Project & Change Management Frameworks are integrated into the project planning.

· Complete full analysis of the project to ensure that all governance framework is embedded within the project & strictly adhered to.

· Effective project stakeholder management and ensure appropriate resource planning is undertaken at the start of each initiative.

Project execution:

· Ensure that appropriate project resources are involved in the initiatives including technology, business units and project resources.

· Active and accurate communication to ensure all stakeholders are kept updated, allowing for timely interventions/ mitigations as required.

· Leading the change through all stages from requirement gathering to implementation.

Project control & reporting:

· Effective tracking of detailed tasks in the plan via established task reporting processes and input from task owners.

· Effective issue and risk management.

· Management of dependencies/ constraints with other releases/ initiatives.

· Regular project status reports to key stakeholders.

· Governance adherence highlighting issues, risks, and status against key milestones.

· Ensure all project documentations are signed-off by business and respective stakeholders in auditable standards

Requirements

· Minimum 10 years working experience.

· Banking knowledge preferred.

· Wholesale Credit and Loans Experience is an advantage.

Job Title: Project Manager

Job Objectives

The Project Manager is responsible for leading teams to deliver projects spanning multiple business units. Delivering projects within stage gate controls and Bank’s project SDLC guidelines (SDM5) while managing issues, risks, dependencies and project change will be core competencies to the role.

The Project Manager has the authority to run the project on a day-to-day basis.

Verify that the project produces the required deliverables of quality, within the specified boundaries of time and cost and to achieve the potential benefits defined in the business case.

Key Responsibilities

Stakeholder and Communications Management

• Manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues
• Continually manage stakeholder expectations through governance processes
• Deliver appropriate and effective executive level communication
• Provide status reporting regarding milestones, deliverable, dependencies, communicating across GTO and business leadership and stakeholders

Process and Delivery Execution

• Manage a portfolio of complex initiatives that span one or multiple lines of business
• Own the full project life cycle end to end (Hybrid between Waterfall and Agile)
• Ensure the program is aligned to and supports strategic objectives
• Prepare detailed project plan for all phases of the project
• Manage the day-to-day project activities, including project management working and steering committees
• Understand interdependencies between technology, operations and business needs
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
• Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards

Key Requirements

• Banking experience in Retail products, Operations, Process and operating models
• Experience in leading and executing large Credit Cards project covering acquiring and issuing. Experience on loyalty and rewards is a plus. (over 10 years is preferred)
• Degree in an appropriate field of study or equivalent
• Project Management Professional (PMP) / PRINCE II certification is a plus
• A confident and self-aware leader with a high degree of independence
• Demonstrated 5-10 years of experience in project management
• Full end to end project management in a lead role
• Direct responsibility of project budgets of $5 - $15 million dollars
• Executive level communication skills with excellent written and verbal communication
• Ability to multi-task and perform well under pressure
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

Job Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan
• Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand
• Act as the first point of escalation for any issues raised by Bank’s stakeholders, testing service providers
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable
• Drive and collaborate with all Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable
• Participate and contribute in forums, as required, to drive testing transformation and innovation
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Job Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field
• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program.
• Experience in managing testing on these domain knowledges will be an advantage
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers
• Experience in managing multi-cultural, diverse, direct and virtual teams
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc
• Must display a high level of professional judgment, commitment, integrity, and teamwork
• Excellent client facing, internal communications, written and verbal communication skills
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred

Job Responsibilities

· Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program

· Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing

· Works with the testing service providers and other Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery

· Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits

· Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan

· Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand

· Act as the first point of escalation for any issues raised by Bank’s stakeholders, testing service providers

· Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable

· Drive and collaborate with all Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable

· Participate and contribute in forums, as required, to drive testing transformation and innovation

· Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met

· Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains

· Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test team

Job Requirements

· Bachelor’s Degree or Master’s degree in computer engineering or related field

· Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing

· Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers

· Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps

· Proven, successful track record of managing shared IT service development and/ or IT Testing Services

· Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services

· Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage

· Strong attention to details, excellent analytical and problem solving skills

· Experience in managing multiple external testing service providers

· Experience in managing multi-cultural, diverse, direct and virtual teams

· Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc

· Must display a high level of professional judgment, commitment, integrity, and teamwork

· Excellent client facing, internal communications, written and verbal communication skills

· Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred

Job Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program

• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing

• Works with the testing service providers and the Bank’s other stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery

• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits

• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan

• Engages with the Bank’s various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand

• Act as the first point of escalation for any issues raised by the Bank’s stakeholders, testing service providers

• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable

• Drive and collaborate with all the Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable

• Participate and contribute in forums, as required, to drive testing transformation and innovation

• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met

• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains

• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Key Skills:

• Test management across multiple streams

• Good organisational skills, with attention to detail

• Focus on quality and delivery, Experience with Data Migration testing

Job Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field

• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing

• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers

• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps

• Proven, successful track record of managing shared IT service development and/ or IT Testing Services

• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services

• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage

• Strong attention to details, excellent analytical and problem solving skills

• Experience in managing multiple external testing service providers

• Experience in managing multi-cultural, diverse, direct and virtual teams

• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc

• Must display a high level of professional judgment, commitment, integrity, and teamwork

• Excellent client facing, internal communications, written and verbal communication skills

• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred