JOB DESCRIPTION:
1 To support businesses in processing, performing loan documentation review and booking transactions accurately into bank systems.
2 To collaborate closely with team to uphold and improve on service standards based on established cut-off times.
3 To initiate and follow up on production tickets to resolve systemic issues as well as businesses on outstanding cases pending confirmation/ clarification.
4 To participate and lead mini operational excellence or continuous improvement projects to improve the agility and control of processes and scalability of existing resources.
“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.
