Total 4 operations advisor job vacancies in Singapore

Company Introduction

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

We are actively seeking a Events Sales Manager, who will be responsible for managing recruitment, payroll and employee relations while supporting the Human Resources Manager for SUSHISAMBA SINGAPORE.

SUSHISAMBA Singapore located atop of Capital Tower, SUSHISAMBA brings its unique blend of Japanese, Brazilian, and Peruvian culture, and cuisine to Singapore. The venue features a stunningly designed bar, breathtaking panoramic 360-degree views overlooking the cityscape and sea views, along with intimate private dining rooms and the exclusive SAMBAROOM, a concept that brings together SUSHISAMBA’s signature ethos of fun-dining with high-energy parties that span from sundown till late.

Job Description:

• Proactively finding opportunities and leads for business growth by creating and maintaining customer database.
• Understanding client needs and providing a proposal which best suits their requirements.
• Conducting event space site inspections outlining unique selling points to the client.
• Achieving personal sales targets by converting leads into a business opportunity
• Planning an event successfully from beginning to end.
• Ensuring a well-executed event which exceeds customers' expectations.
• Communicating effectively and working closely with all concerned operations departments.
• Attentively handle guest complaints and provide mutually beneficial solutions.
• Ensuring adherence to laws, regulations, and company policies.
• Maintaining positive guest and colleague interactions with good working relationships.
• Sustains relationship with key accounts.
• Regularly runs reports, manages and updates the database within Salesforce and keeps financial records in accordance with the company policy.
• Work collaboratively with the Group Director of Sales and other Event Managers.
• Continually assess our marketing techniques and their efficacy in affecting sales
• Stay up-to-date on current market trends.
• Performs other duties pertinent to this job as assigned.

Requirements:

• Bachelor’s degree in Sales & Events or business administration degrees.
• Minimum 3 years of experience in a previous Sales Role.
• Excellent communication, sales and customer service skills
• Current knowledge of industry trends and regulations.
• Confident and dynamic personality
• Good administrative, organizational, and problem-solving skills.
• The ability to multi-task, work in a fast-paced environment and meet deadlines.
• Ability to communicate and negotiate with external vendors and service providers.
• Knowledge of Sales Force/Delphi preferred.

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

Job Purpose

The Steward and Cleaner Attendant is generally responsible for keeping the restaurant premises clean and tidy

Principal Accountabilities

1. Cleans all the restaurant premises and keeps it perfectly dirt free at all times
2. Responsible for the tidiness and proper keeping of all sections
3. Secures the availability of all needed material and supplies required to perform assigned duties properly, on a daily basis
4. Wipes floors, cleans all types of furniture, polishes glass and windows, and maintains proper and organized spaces and areas
5. Ensure all equipment is clean and in good working order
6. To move, stack, carry, load and unload equipment, food stuff and other articles
7. Garbage removal from all assigned areas according to company policies
8. Follow safe work practices
9. To have a well-groomed appearance at all times and to have a pleasant smiling attitude towards all guests
10. To maintain the highest possible level of personal hygiene
11. Performs other duties pertinent to this job as assigned.

Communication & Working Relationships

1. Maintains effective communication between all departments

Knowledge, Skills, and Experience

1. Previous experience in a kitchen or in a service-related industry is preferred but not essential
2. Excellent physical condition
3. Knowledge of Food Safety, HACCP, Sanitation, and Personal Hygiene basics
4. Organized and disciplined character
5. Acceptable English
6. Polite and hygiene oriented

Physical Requirements of the job

The job of the Steward and Cleaner Attendant may require:

1. Physical handling objects up to 25 kilograms
2. Moderate exposure to high temperature, dust, fumes, smoke, and loud noises
3. Standing for long periods of time and doing repetitive tasks
4. Long working hours, working during holidays, and covering different shifts.

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

1. Job Purpose

The Commis is responsible to assist in preparation of sushi dishes in sushi section and making them ready for the superiors.

2. Principal Accountabilities

2.1 Coordinates with Chefs to ensure correct quantities for bulk food preparation.

2.2 Cleaning, peeling, cutting of all food items according to the company’s standards and assuring efficient food service

2.3 Follows recipes and cooking procedures precisely

2.4 Ensures good quality and freshness of food items

2.5 Ensures accurate storage of food by using label and day-dots

2.6 Responsible for the proper cleaning and sanitary matters of working area and/or as delegated by the Executive Sous Chef

2.7 Handles all working material and equipment correctly and keeps it well cleaned

2.8 Reports all necessary repairs to his Superior

2.9 Follows all statutory hygiene and safety requirements

2.10 Performs other duties pertinent to this job as assigned.

3. Communication & Working Relationships

Communicates professionally with the supervisor in charge and subordinates while keeping a productive working environment

4. Knowledge, Skills, and Experience

4.1 Minimum 1-2 years of kitchen experience in a fine dining concept

4.2 Understands oral and written instructions in English

4.3 Handles multiple priorities and works under stress

4.4 Maintains all international standards of health guidelines for food preparation and safety

4.5 Passes all required job-related tests

4.6 Ability to perform manual labor

5. Physical Requirements of the job

5.1 Work involves moderate exposure to high temperatures, dust, fumes, smoke, and/or loud noises

5.2 Moderate physical activity, such as handling objects up to 25 kilograms and standing or walking for more than 6 hours per day

5.3 Work environment involves potential exposure to hazards or physical risks, which requires following basic safety precautions

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

Job Purpose

The Hostess / Host is responsible to greet customers and to ensure that all guests receive an amazing experience from their first point of contact with the team

Principal Accountabilities

1. Greets guests, escorts them to tables, and provides menus
2. Manage waiting list as per brand guidelines
3. Offer appropriate seating arrangements
4. Receive and record customers dining reservations
5. Ensure all orders are filled in a timely and accurate manner
6. Maintain clean and organized tables and work area
7. Observe proper grooming and personal hygiene at all times
8. Assist waiters and head waiters when needed
9. Manage event related work including setting up tables of the restaurant
10. Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations
11. Handles guest problems and complaints
12. Attend all regular departmental briefings and contribute to an open communication within the assigned team
13. Performs other duties pertinent to this job as assigned.

Communication & Working Relationships

1. Interacts with customers and shows willingness to serve them with a pleasant attitude
2. Communicate professionally with the supervisor in charge

Knowledge, Skills, and Experience

1. Minimum 1-2 years of experience in similar position in hospitality industry, preferred but not limited to
2. Good in English
3. Good communications and interpersonal skills
4. Basic computer skills (Recommended to have previous experience in restaurant software)
5. Customer oriented with a positive attitude and smiling face
6. Friendly and approachable
7. Cooperative and self-giving team player
8. Ability and willingness to perform under stress
9. Positive and high energy level
10. A willingness to go the extra mile in ensuring guests' needs are met
11. A huge passion for customer service and hospitality

Physical Requirements of the job

The job of the Hostess/Host may require:

1. Covering different shifts and working during public holidays
2. Stressful conditions
3. Standing for long hours