Total 4 operations engineer job vacancies in d02 anson tanjong pagar

Company Introduction

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

We are actively seeking a Events Sales Manager, who will be responsible for managing recruitment, payroll and employee relations while supporting the Human Resources Manager for SUSHISAMBA SINGAPORE.

SUSHISAMBA Singapore located atop of Capital Tower, SUSHISAMBA brings its unique blend of Japanese, Brazilian, and Peruvian culture, and cuisine to Singapore. The venue features a stunningly designed bar, breathtaking panoramic 360-degree views overlooking the cityscape and sea views, along with intimate private dining rooms and the exclusive SAMBAROOM, a concept that brings together SUSHISAMBA’s signature ethos of fun-dining with high-energy parties that span from sundown till late.

Job Description:

• Proactively finding opportunities and leads for business growth by creating and maintaining customer database.
• Understanding client needs and providing a proposal which best suits their requirements.
• Conducting event space site inspections outlining unique selling points to the client.
• Achieving personal sales targets by converting leads into a business opportunity
• Planning an event successfully from beginning to end.
• Ensuring a well-executed event which exceeds customers' expectations.
• Communicating effectively and working closely with all concerned operations departments.
• Attentively handle guest complaints and provide mutually beneficial solutions.
• Ensuring adherence to laws, regulations, and company policies.
• Maintaining positive guest and colleague interactions with good working relationships.
• Sustains relationship with key accounts.
• Regularly runs reports, manages and updates the database within Salesforce and keeps financial records in accordance with the company policy.
• Work collaboratively with the Group Director of Sales and other Event Managers.
• Continually assess our marketing techniques and their efficacy in affecting sales
• Stay up-to-date on current market trends.
• Performs other duties pertinent to this job as assigned.

Requirements:

• Bachelor’s degree in Sales & Events or business administration degrees.
• Minimum 3 years of experience in a previous Sales Role.
• Excellent communication, sales and customer service skills
• Current knowledge of industry trends and regulations.
• Confident and dynamic personality
• Good administrative, organizational, and problem-solving skills.
• The ability to multi-task, work in a fast-paced environment and meet deadlines.
• Ability to communicate and negotiate with external vendors and service providers.
• Knowledge of Sales Force/Delphi preferred.

Job Description & Requirements

Founded in 2011, Sunset Hospitality Group (SHG) is a global leader in creating and managing unique hospitality experiences. Operating in 16 countries with 31 brands, SHG delivers high-quality services across resorts, beach clubs, restaurants, and nightlife venues. Notable concepts in its portfolio include METT Hotels & Resorts, Azure Beach, Ammos, Dream, SUSHISAMBA, and more.

The Reservation Agent will effectively and efficiently manage guest and customer inquiries and maximize revenue opportunities through making reservations efficiently.

Responsibilities:

• Take reservation of the guests and ensure to follow brand standards
• Receive and record customers dining reservations and maintain the information in the system accurately
• Maintains knowledge of menu , events , special offerings at the restaurant.
• Inform General Manager for waiting list
• Ensure all calls are taken on time without any delay to the customer
• Maintain clean and organized reservation area.
• Observe proper grooming and personal hygiene at all times
• Assist Hostesses / Hosts when needed
• Manage event related work by working closely Sales & Marketing Manager
• Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations.

Qualifications

• Bachelor’s Degree from a reputable university or Hospitality Degree
• Minimum 1 of experience from a reputed hotel or beach resort
• Fluent in English
• Excellent communication and interpersonal abilities.
• Proficiency in reservation management systems and software.
• Detail-oriented with a focus on delivering high-quality customer service.
• Ability to work under pressure and meet deadlines.

Job Purpose

The Housekeeping Attendant is responsible for ensuring consistently high standards of cleanliness are maintained within the facility and keeping areas tidy and safe to create a pleasant environment for members and visitors.

Principal Accountabilities

1. Maintains the cleanliness of the lounge, restaurant and common areas.
2. Sweep, dust vacuums, and mops all areas of Sushisamba.
3. Clean all toilets and tissue, hand towels and soap.
4. Weekly to descale sink taps/plugs, clean tiling as required
5. Operate mechanized cleaning equipment
6. Responsible for maintaining a sufficient supply of materials (e.g. towels, tissue, soap, etc.) in all bathrooms and areas of the workout floor.
7. Empties trash and garbage containers. Maintains all floor areas in a safe, clean, and orderly manner.
8. Monitor and report necessary repairs, replacements, maintenance issues, and safety hazards
9. Work with minimum disturbance to building users, placing safety notices or informing people if likely to be any danger (wet floors, trailing cables, hazardous cleaning materials, etc.).
10. Work as a member of the team and provide support as required to colleagues; participate in team meetings and training provided; wear uniform/protective clothing and staff badge as supplied.
11. Be aware of confidentiality issues and not get into situations where you may receive information which cannot be passed on.
12. Performs other duties pertinent to this job as assigned.

Communication & Working Relationships

1. Connects and build relationships with customers and anticipate their needs
2. Works closely with colleagues to guarantee effective communication of customer flow and bookings
3. Coordinates with different departments to guarantee effective communication and to ensure information transmission at all times.

Knowledge, Skills, and Experience

1. At least high school diploma
2. Minimum 1-2 years of experience in similar position in a high-volume, fast-paced restaurant
3. Must speak English
4. Excellent communications skills
5. Outstanding customer service skills
6. Positive and high energy level
7. Highly cooperative team spirit
8. Ability to work in a high stress, faced-paced environment

Physical Requirements of the job

The job of Housekeeping Attendant may require

1. Long working hours and sometimes work during holidays.
2. Walk and stand for entire shift

Company Introduction

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

We are actively seeking a Human Resources Executive who will be responsible for managing recruitment, payroll and employee relations while supporting the Human Resources Manager.

2. Principal Accountabilities

2.1 Recruitment: Assist with the end-to-end recruitment process

• Job Request: Ensure job requests are raised by the Hiring Manager and approved via HRIS System
• Job Description: Work closely with Hiring Managers to craft detailed job descriptions.
• Job Posting: Post jobs on various job boards
• Screening: Conduct initial screenings of candidates.
• Interview Coordination: Invite and coordinate selected candidates for second and third interviews.
• Offer Preparation: Prepare and send job offers and employee application forms to selected candidates.
• Document Management: Ensure all necessary documents are collected and saved into the new employee folder in the shared drive.
• Onboarding Documentation: Collect onboarding documents (e.g., photos, certificates)

2.2 HRIS System and Reports

• Employee Data Entry: Create employee data in HRIS System for supervisors and above.
• Weekly Onboarding Report: Prepare and share a weekly report on recruitment progress.
• Ad-hoc Reporting: Prepare ad-hoc reports as requested.
• Monthly Attendance Report: Generate monthly attendance reports from WebHR.

2.3 Payroll, Compensation & Benefits

• To Assist HR Manager with payroll-related matters.
• Data Accuracy: Ensure employee information in HRIS System is accurate, including bank accounts and Remunerations.
• Support all information and matters relating to Compensation and Benefits.
• Other ad hoc duties required

2.4 Employee Relations

• Employee Engagement: Assist HR Manager with engaging employees monthly to ensure support.
• Focus Groups: Conduct monthly focus groups for climate checks.
• Feedback Sharing: Share feedback and findings with HR Manager and GM.

Requirements

• Meticulous, attention to detail and strong organizational skills
• Strong knowledge of HR policies and operations
• Some experience in supporting a HR team
• Excellent communication and interpersonal skills
• Ability to think creatively and strategically
• Diploma in Human Resources, Business Administration, or related field
• 2 - 4 years of experience in HR management or related field