Total 3 job vacancies by A.sunset Operations Pte. Ltd.

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

1. Job Purpose

The Waiter / Runner is responsible to provide high levels of customer service to all diners to ensure they have a memorable experience and return.

2. Principal Accountabilities

2.1 Knows and uses the service guidelines by the brand guideline.

2.2 Prompt, and courteous greeting of customers

2.3 Deliver food to customers on the table in an accurate and timely manner

2.4 Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations

2.5 Follow sequence of service standards as per brand guidelines

2.6 Have a complete and thorough knowledge of all menu items in order to be able to describe and make suggestive selling to customers

2.7 Ensure food quality and consistency is delivered at all times

2.8 Manage the set up and close down of tables within section

2.9 Ensure tables are turned around and ready with minimal delay

2.10 Maintain cleanliness and hygiene standards

2.11 Ensure the cleanliness and refilling of condiment sets and napkin containers

2.12 Keeps all workstations and equipment as clean as possible at all times

2.13 Attend all regular departmental briefings and contribute to an open communication within the assigned team

2.14 Performs other duties pertinent to this job as assigned.

3.Communication & Working Relationships

3.1 Interacts with customers and shows willingness to serve them with a pleasant attitude

3.2 Communicate professionally with the supervisor in charge

4.Knowledge, Skills, and Experience

4.1 Minimum 1-2 years of experience in similar positions in a high-volume, high-end restaurant preferred

4.2 Good in English

4.3 Good communications and interpersonal skills

4.4 Customer oriented with a positive attitude and smiling face

4.5 Cooperative and self-giving team player

4.6 Ability and willingness to perform under stress

4.7 Positive and high energylevel

5.Physical Requirements of the job

The job of the Waiter / Runner may require:

5.1 Physical handling of products such as handling trays

5.2 Covering different shifts and working during public holidays

5.3 Stressful conditions

5.4 Standing for long hours

Company Introduction

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

1. Job Purpose

The Reservations Agent will effectively and efficiently manage guest and customer inquiries and maximize revenue opportunities through making reservations efficiently.

2. Principal Accountabilities

2.1 Take reservation of the guests and ensure to follow brand standards

2.2 Receive and record customers dining reservations and maintain the information in the system accurately

2.3 Maintains knowledge of menu , events , special offerings at the restaurant.

2.4 Inform Guest Relation Manager for waiting list

2.5 Ensure all calls are taken on time without any delay to the customer

2.6 Maintain clean and organized reservation area.

2.7 Observe proper grooming and personal hygiene at all times

2.8 Assist Hostesses / Hosts when needed

2.9 Manage event related work by working closely Sales & Marketing Manager

2.10 Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations.

2.11 Handles guest problems and complaints

2.12 Attend all regular departmental briefings and contribute to an open communication within the assigned team

2.13 Performs other duties pertinent to this job as assigned.

3. Communication & Working Relationships

3.1 Interacts with customers and shows willingness to serve them with a pleasant attitude

3.2 Communicate professionally with the supervisor in charge

4.Knowledge, Skills, and Experience

4.1 Minimum 2 years of experience in similar position in hospitality industry and in a fine dining concept, preferred but not limited to

4.2 Good in English, knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

4.3 Good communications and interpersonal skills

4.4 Basic computer skills (Recommended to have previous experience in restaurant software)

4.5 Customer oriented with a positive attitude and smiling face

4.6 Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

4.7 Friendly and approachable

4.8 Cooperative and self-giving team player

4.9 Ability and willingness to perform under stress

4.10 Positive and high energy level

4.11 A willingness to go the extra mile in ensuring guests' needs are met

4.12 A huge passion for customer service and hospitality

5.Physical Requirements of the job

The job of the reservation agent may require:

5.1 Covering different shifts and working during public holidays

5.2 Stressful conditions

5.3 Talking on the phone long hours and time to time will require to stand for long hours

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

Principal Accountabilities

1. Assist in the preparation of food products in accordance with recipes and standards set by the restaurant.
2. Support the Chef de Partie and other kitchen staff in executing daily tasks efficiently and accurately.
3. Maintain cleanliness and organization of work areas, including storage areas and kitchen equipment.
4. Follow proper food handling and sanitation procedures to ensure food safety and hygiene standards are met.
5. Assist in receiving, storing, and rotating food products to ensure freshness and minimize waste.
6. Adhere to portion control and presentation guidelines to maintain consistency in food quality.
7. Collaborate with team members to ensure smooth kitchen operations and timely food service.
8. Assist in stocktaking and inventory management as directed by the Chef de Partie or Sous Chef.
9. Perform other duties as assigned by kitchen management to support overall restaurant operations.

Communication & Working Relationships:

• Communicate effectively and professionally with kitchen colleagues and supervisors to ensure smooth coordination of tasks.
• Collaborate with other members of the culinary team to maintain a positive and productive work environment.

Knowledge, Skills, and Experience:

1. Previous experience in a kitchen environment preferred.
2. Basic understanding of culinary techniques and food preparation methods.
3. Ability to follow instructions and work as part of a team.
4. Strong attention to detail and commitment to maintaining high standards of cleanliness and hygiene.
5. Flexibility to work various shifts, including weekends and holidays, as required.
6. Willingness to learn and grow in a fast-paced culinary environment.

Physical Requirements of the Job:

• Moderate physical activity, including standing for extended periods and lifting/carrying objects up to 20 kilograms.
• Exposure to high temperatures and potential hazards in a kitchen environment.
• Ability to work in a fast-paced and demanding setting while maintaining focus and attention to detail.

If you are passionate about culinary arts and eager to develop your skills in a dynamic restaurant environment, we encourage you to apply for the position of Commis at SUSHISAMBA Singapore. Join our team and contribute to delivering exceptional dining experiences that reflect our unique fusion cuisine.