Total 3 tourism management job vacancies in Singapore

Resident Relations/ Facility Officer supports the Manager in the general administration of the estate

Job Responsibility

Responsible for the common facilities in:

• The management, bookings, maintenance of all facilities (swimming pool, spa pool, sauna, gym, squash and tennis courts, playgrounds, putting green, BBQ pits, function room, games room).
• Keying in of data
• Handing over of security pass / carpark label
• Collection of Admin fee / Renovation fee / Security Pass
• Administer the following works:
• Refund of renovation deposit
• Refund of other deposits (Security pass / 2nd carpark label / BBQ pits / Function hall)
• Order and keeping track of stationery inventory including office inventory
• Postage record for mailing
• Filing and updating of all administrative documents and files and ensure that they are kept and filed in a manner which facilitates their easy retrieval;
• Registration of movement of key (in key press)
• Preparation of circular to Subsidiary Proprietors / residents
• Distributing incoming fax / letters and keeping proper records of correspondences
• Keeping record of file opened
• Negotiate / Sourcing in purchase of budget items for office equipment
• Keeps the petty cash, if assigned.

General Responsibility

The Condominium Manager is responsible for the full administrative, financial and maintenance functions. He/She lead and manage site staff team and client-relationship.

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Job Responsibility

· Operations

· Manage and maintain residential/commercial property sites as assigned

· Conduct regular checks and inspection on grounds to ensure property is well maintained

· Ensure building statutory requirements are complied

· Review and recommend replacement/improvement plans for managed sites

· Provide essential customer service support to the residents and owners

· Identifies relevant tender notices and liaise with internal divisions, oversee the entire tender process

(e.g. attending site briefing, costing provisions, quality proposal, tender submission / interview)

· Approve and adhere to budgets and expenditures.

· Conduct orientation program for employees to receive the appropriate new hire training to successfully perform their job.

· Ensures employees are cross trained to support successful daily operations.

· Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.

· Shape culture of Abacus Property and constantly repeating our core values.

. Maintaining Employee Relations

· Reviews progressive discipline documentation for accuracy and consistency and checks for supportive documentation and is accountable for determining appropriate action.

· Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner.

· Ensures employee issues are referred to the Department Head for resolution

· Communicates performance expectations in accordance with job descriptions for each position.

The Property Officer support their Reporting Officer in ensuring the smooth operations and effective management of the facility or building.

Job Responsibility

• In charge of facility management, bookings, maintenance of swimming pool, spa pool, sauna, gym, squash and tennis courts, playgrounds, BBQ pits, function room, games room, etc.
• Planning, organising activities, decoration during major festive seasons
• To assist the Reporting Officer in the daily operation and administrative works:
• Updating work schedule;
• Process enquiries/ feedback and remain contactable for clients.
• Defect list and fixing date of inspection with closing summary of defect list and appointment dates.
• Process security pass/access card/carpark label.
• Process deposits and refunds.
• Follow quality assurance procedures including cleaning, security, repairs, maintenance, painting, air-conditioning, fire-protection, lifts and emergency procedures
• Ensure compliance of PDPA when developing and implementing policies and processes for handling personal data
• Coordinate with various team of site staff including cleaning and security contractors to achieve common goals
• Conduct scheduled checks and inspection, escalate irregularities to management and clients