Total 5 product engineer job vacancies in d23 hillview dairy farm bukit panjang choa chu kang

General information

As a Service Engineer, you will be responsible for executing Service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines.

Reporting to Service Manager, you will be delivering quality customer service to satisfy customers. In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for ABB.

Health and Safety

• Apply safety rules and safe practices as well as environmental responsibilities
• Report unsafe practices and incidents

Service Delivery

• Execute after sales business activity preventive & condition based maintenance, trouble-shooting, repairs and commissioning.
• Actively coordinate with operation supervisors for optimal service potentials from regular customer interactions.
• Proactively involve in self learning and practical exposure for continuous competence and productivity improvement.
• Maintain high level of personal leadership on safety and quality on work performed as well as documentations.
• Reports early any technical/contract/quality/program/cost issues to management, along with recommendations for resolution.

Additional Requirement

• Understand customer needs & manage customer relationships
• Co-operate actively with other ABB units to achieve common targets
• Support sales team

Leadership

• Provide leadership and coordination for the service team
• Create and develop good team spirit

Continuous improvement

• Proactively identify area of improvement eg. Self-technical knowledge, job safety and etc
• Participate in discussion, meeting, training and e-learning

Your background

• Diploma, ITC or equivalent in Electrical/Electronics engineering with at least 3 years hands on repair and service experience on electrical equipment.
• Experience on LV & MV VFD will be an advantage
• Strong electrical or electronics engineering fundamental knowledge. Knowledge on theory, structure, application, testing methodology and component fault diagnosis/analysis will be added advantage.
• Strong self-discipline with initiative and learning spirit with positive attitude, team work and responsibility.

Your Responsibilities:

• Providing support on technical expertise and leadership to the engineering team, collaborate in design and execution of drives and motors projects.
• Lead/collaborate the development of medium and low voltage drive system designs that meet client requirements and comply with industry standard.
• Ensuring all drives/motors projects comply with relevant industry standards, codes and regulations.
• Collaborating with stakeholders to define project scope, objectives, and performance targets.
• Optimizing system designs for maximum efficiency, safety and performance. Conducting detailed engineering analyses, simulations and modelling as necessary.
• Collaborating with procurement, manufacturing, and installation teams to ensure smooth project execution from design to commissioning to handover.
• Understanding and implementing rigorous quality control processes and reviewing design /engineering documentation for accuracy and completeness regard to customer specification requirement.

Your background:

• Bachelor’s Degree / Diploma in Engineering
• Minimum 3 years experience in Engineering. Proven experience in System Design for Medium & Low voltage systems is preferred. Those with retrofitting knowledge will be an added advantage.
• Strong understanding of Electrical Design principles, Power Electronics, PLC, integration of Systems and mechanical.
• Knowledge and experience in network technologies (Ethernet, TCP/IP, CANBUS, etc.), PLC programming and knowledge on various devices such as SCADA, VFD, HMI.
• Experience or knowledge in crane operation design, VSD, Motor & IEC 61131-3 PLC Programming language will be advantage.
• A strong focus on safe work practices and dedication to following all relevant workplace safety guidelines.
• A collaborative, solution-focused approach and strong written and spoken communication skills.

Responsibilities:

• Contribute to development of the new advisory services portfolio by leading customer need and value analysis, planning, following up of portfolio performance and ensuring the coordination with the global advisory services organization Lead continuous business analysis of the existing portfolio and potential new portfolio items including analysis of alternative investments and reviewing potential partnering options.
• Direct creation of the local offering business plan, ensuring fit with global strategy. Define the business model and approve the pricing model.
• Analyze and track market, technology, competitors, and trends related to the offering including relevant regulations, and determine competitive attributes and value proposition towards customers
• Support creation, planning, and implementation of advisory service sales strategy and strategic business development initiatives, support creation, planning, and implementation of advisory service operational strategy and FSE (Field Service Engineers) development initiatives including training and support for on-site data collection
• Coordinate advisory service sales activities and operational project execution with country organizations and support local sales teams in achieving order intake, margin, and related objectives for advisory services Establish long term customer relationships with key customers and decision makers on C-suite level by understanding the requirements, regulations and exhibiting high expertise in technical solutions and products
• Act as interface connecting customer/external market with internal functions (e.g. Sales, Operations, and Research & Development) and oversees resolution of customer issues
• Ensure that the advisory service organization within assigned area of responsibility is properly organized, staffed, trained, competent and directed. Guide, motivate, and develop direct and indirect subordinates

Requirements:

• Morea than 10 years of experience in account management and/or portfolio management within multinational companies
• Energy and power distribution systems knowledge, customer needs and segments as well as electrical distribution, applications, and processes.
• Experience in managing sustainability projects will be a plus Significant sales drive, focus energy to achieve and close profitable deals.
• Excellent skills in customer relations with mature selling behavior and actively drive discussions and negotiations.
• Good knowledge in contract and risk management and understand and use sales processes and related tools as well as the ability to accurately estimate costs of service offerings.
• Proven personal leadership in building and leading teams, shaping collaborative, diverse and inclusive organizational culture with high strategic and results orientation.
• Global mind-set, intercultural sensitivity, and excellent communication skills, fluency in English is essential (written and spoken)

Main Accountabilities:

• Performing service tasks, identifying technical problems, and making analysis through remote or onsite activity in any service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, up-grades and retrofits, end of life services, replacements, etc.)
• Contributing to customer satisfaction by executing service work according to customer order and expectation.
• Creating and maintaining a good relationship with customers and understanding their needs.
• Identifying new sales opportunities and communicates them internally Coordinating, preparing, and ensuring that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Preparing all documents and reports to be signed by the customer representative and reporting work done in a timely manner and following up when needed.
• Identifying potential equipment failures and requesting proactive corrective actions.
• Troubleshooting equipment failure and making recommendations to avoid repeating the problem in the future Identifying suggestions for product and quality improvement and communicating them further in the ABB organization.
• Providing recommendations to management to improve operations and customer service.
• Ensuring safe working procedures and practices are always followed including the wearing and maintaining of assigned personal protective equipment, attendance at required health, safety, and environment training, reporting injury, incidents, hazards, and near miss events.

Requirements:

• Degree/Diploma in Electrical Engineering or related discipline
• Minimum 5 years of experience in Electrical Engineering, especially in Un-interrupted Power Supply (UPS) field.
• Good understanding and competence in Uninterruptible Power Supply.
• High level of mechanical aptitude and Interpretation of Electrical drawings skills
• Knowledge of Electrical testing fundamentals is an added advantage
• Ability to amicably negotiate and provide good customer service
• Good in MS Office

General information

As a Service Engineer, you will be responsible for executing Service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines.

Reporting to Service Manager, you will be delivering quality customer service to satisfy customers. In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for ABB.

Health and Safety

• Apply safety rules and safe practices as well as environmental responsibilities
• Report unsafe practices and incidents

Service Delivery

• Execute after sales business activity preventive & condition based maintenance, trouble-shooting, repairs and commissioning.
• Actively coordinate with operation supervisors for optimal service potentials from regular customer interactions.
• Proactively involve in self learning and practical exposure for continuous competence and productivity improvement.
• Maintain high level of personal leadership on safety and quality on work performed as well as documentations.
• Reports early any technical/contract/quality/program/cost issues to management, along with recommendations for resolution.

Additional Requirement

• Understand customer needs & manage customer relationships
• Co-operate actively with other ABB units to achieve common targets
• Support sales team

Leadership

• Provide leadership and coordination for the service team
• Create and develop good team spirit

Continuous improvement

• Proactively identify area of improvement eg. Self-technical knowledge, job safety and etc
• Participate in discussion, meeting, training and e-learning

Your background

• Diploma, ITC or equivalent in Electrical/Electronics engineering with at least 3 years hands on repair and service experience on electrical equipment.
• Experience on LV & MV VFD will be an advantage
• Strong electrical or electronics engineering fundamental knowledge. Knowledge on theory, structure, application, testing methodology and component fault diagnosis/analysis will be added advantage.
• Strong self-discipline with initiative and learning spirit with positive attitude, team work and responsibility.