General information
As a Service Sales Specialist , you will be responsible for helping to drive sales volumes and margins across the service product portfolio and regularly updating the database with changes made on-site.
Reporting to Service Sales Manager, you will be playing a crucial role in implementing the service sales strategy, with a focus on penetrating installed base and promoting various upgrade, retrofit and value-added solutions.
This position is based in Singapore.
Your responsibilities
- Understanding the channel strategy and the establishment of related prices and prepares sales plans, reviews them, and proposes recovery plan(s) when needed.
- Utilizing IB database to understand the existing installed base (IB) and identifying and developing sales opportunities for service products and solutions to penetrate the existing IB/new IBs in the market.
- Generating service sales leads and developing new market opportunities by utilizing market trend information, identifying, and exploring potential new service portfolios.
- Establishing long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM).
- Communicating contract details in accordance with ABB offering and strategy. Managing administrative sales processes.
- Contributing to risk assessments related to price and quality. Registering required information into the appropriate customer database.
- Translating the needs of customer into relevant ABB Service offerings and solutions.
Your background
- Degree/Diploma in Electrical /Electronic Engineering or equivalent
- Possess 3 to 5 years of working experience in Engineering/Service Sales.
- Hands-on experience on Electrical Medium and Low voltage system servicing will be an added advantage.
- Highly sales driven and with the ability to develop and manage customer relationship.
- A collaborative, solution-focused approach, with strong written and spoken communication skills.
