Total 10 service operations manager job vacancies in D22 Jurong, Jurong Island, Tuas

AbbVie (NYSE:ABBV) is a global, research-based biopharmaceutical company formed in 2013 following separation from Abbott. AbbVie combines the focus and passion of a leading-edge biotech with the expertise and capabilities of a long-established pharmaceutical leader to develop and market advanced therapies that address some of the world’s most complex and serious diseases.

We are offering an exciting opportunity on our Operations Development Program (ODP) in the area of Manufacturing and Engineering Services.

The Operations Development Program (ODP) is a global leadership development program. The ODP offers a formal three-year program, with three 12-months assignments in different areas of Operations including the option to do a Global Assignment. ODP assignments are crafted to develop exceptional functional and leadership traits, by working on a wide range of projects and gaining exposure to different leaders in the company.

The ODP is focused on developing high potential leadership talent for AbbVie Operations globally. This program combines hands-on experiences and career mentoring with technical and leadership training to accelerate professional development. Members will graduate with a diverse experience, technical ability, and the self-confidence to make remarkable impact for our patients.

The ideal candidate will have a strong interest in pursuing a career in manufacturing operations in the pharmaceutical industry.

Over the course of the three year program, you will be given extensive opportunities to develop both professionally and personally which will give you the required skills needed for future success within our organization. We will work with you to create a personalized development plan to serve as a step-by-step guide towards the experiences, knowledge and resources necessary to achieve your career goals.

As a member you will:

· Be a regular full-time employee of AbbVie

· Work on a variety of assignments and cross functional project teams within AbbVie’s operations departments such as; API, Bio Manufacturing, Engineering, Quality and Technical Operations

· Develop a well-rounded skill set through each of your assignments.

· Have the opportunity to visit and work in other AbbVie sites.

· Be paired with a mentor, who will provide you with support and guidance in the development of your career.

· Obtain training customized to support your individual growth and development.

· Report to an assignment manager for each rotation who will oversee your day-to-day responsibilities. Will attend an Annual Development Program summit in Chicago and will receive leadership training and networking opportunities in collaboration with other functional development programs.

If you possess the following attributes, we would like to hear from you:

· A Bachelor’s Degree with a GPA of 3.0/4.0 or 4.0/5.0 in Engineering, Science, or any related discipline

· A result oriented individual

· Excellent written and verbal communication skills

· Great interpersonal and communication skills with the ability to translate complex concepts into actionable data and presentation

· A Self-starter who can work independently and/or with large cross functional team

· Ability to multi-task and prioritize the key activities

· Demonstrated relationship management skills

· Innovation and Teamwork focused

· Excellent presentation skills that encompass clear, compelling communications tailored to different group of stakeholders

· Motivated team player, meticulous with good listening skills and an eye for detail

· Demonstrated ability to take ownership and be hands on

· Resourceful and problem solver

· Proficient with Microsoft Office Suite applications

Purpose

Performs functions associated with cGMP manufacturing operations within the biologics production facility. Uses sophisticated programs (such as LIMS, SAP, automated control systems, MES, etc.) to collect and evaluate operating data, to comply and strictly adhere to Standard Operating Procedures and Good Documentation Practices.

Responsibilities

· Learn and perform well-defined procedures within cGMP manufacturing environment.

· Perform equipment monitoring, 6S housekeeping and maintain Kanban system.

· Perform basic laboratory tasks (e.g. IPC sampling, pH/ conductivity/ osmolality measurements etc.).

· Trained & signed off on On-The-Job Training (OJTs) procedures relating to CIP/ SIP/ Bioprocessing Equipment, Holding Vessels & instrument operations.

· Demonstrate aseptic technique in handling of product/ materials.

· Perform basic process & equipment troubleshooting.

· Multi-task on equipment preparations & operations to ensure adherence to production schedule.

· Use Standard Operating Procedures (SOPs), logbooks & Electronic Batch Records (EBRs) effectively & competently.

· Submit IPC samples via Laboratory Information Management System (LIMS).

· Maintaining inventory levels.

· Equipment preparation (CIP / SIP).

· Basic knowledge in single use applications.

· Basic skill and knowledge in Fermentation cell culture and Bioreactor processing which includes set up and operation of stainless steel and/or single use vessels, inoculum aseptic techniques, vial thawing and centrifugal harvest operation.

· Basic technical knowledge of Automation Control System with DeltaV and/or PLC control parameters for bioreactor and centrifuge operation.

Qualification:

· Degree/Diploma in Science, Engineering or equivalent.

· Minimum 2 years of relevant experience working in Biologics Production facility.

· Fresh graduates are welcomed as training will be provided.

· Some relevant work experience in a similar manufacturing industry or cleanroom environment.

· Proven problem-solving skills and the ability to adapt to new requirements.

· Strong working knowledge of Microsoft and other software packages, SAP, LIMS, DeltaV, POMs are preferred.

· Knowledge of Biopharmaceutical processing is an advantage.

· Strong communication and interpersonal skills.

· Experience with cGMP documentation and record maintenance is preferred.

· Excellent attitude towards work and keen willingness to learn and perform ‘hands-on’ work.

· Excellent team player with strong troubleshooting and analytical skills.

· 12-hour rotating Shift work is required.

Major Responsibilities:

• To perform functions associated with cGMP manufacturing operations within the biologics production facility, including working with engineers in set-up and calibration tasks, as well as performing rework and quality testing related to the production of parts, components, and final materials.
• Use sophisticated programs (such as LIMS, SAP, automated control systems, etc.) to collect and evaluate operating data, which can be used to conduct on-line adjustments to products, instruments or equipment and determine and may assist in developing methods and procedures to control or modify the manufacturing process.
• Responsible for Cell culture (from vial thaw to production scale), Buffer/ media preparation, column chromatography, tangential flow filtration and sampling of in process and raw materials.
• Assigns tasks within the shift team to other biotechnologists.
• Assists Supervisor in planning and leading area activities to ensure adherence to schedule.
• Involved in regulatory/internal audits and inspections.
• Involved in cross-functional meetings.
• Initiates Demand Work Order.
• Reviews executed batch records and worksheets.
• Drives the resolution of anomalous processing events.
• Sets a positive team environment and inculcates a nurturing AbbVie culture.
• Acting Supervisor when Supervisor is not available.
• As a highly skilled specialist, contributes to the development of concepts and techniques.
• Completes complex tasks in creative and effective ways.
• Consistently works on complex assignments requiring independent action and a high degree of initiative to resolve issues.
• Makes recommendations for new procedures.
• Acts independently to determine methods and procedures on new assignments.
• Assists Supervisor in planning and leading area activities.
• Shift work is required.

Qualification and experience

• Bachelor of Science with at least 4 years of experience working in Biologics Production facility or equivalent.
• Experience should include 3+ years of area/stream specific experience.

Purpose

Senior Quality Operations Specialist must assist site management to oversight the quality system execution on the manufacturing and production areas at all times. Incumbent is required to observe, document, discuss, monitor and trend, and report quality adverse events related to the manufacturing of the product. Incumbent is required to lead and champion quality system improvement projects. QO Specialist is responsible to ensure highest quality and compliance of released batches at the AbbVie Operations Singapore, Tuas Singapore site.

Responsibilities

• Ensure that products manufactured at AbbVie Operations Singapore meet approved company policies, processes and procedures.
• Execute and provide oversight on procedures to ensure that incoming materials including raw materials and commodities received at ABS meet approved company policies and processes.
• Lead and provide guidance in investigations arising out of non-compliance in incoming materials, QC testing, manufacturing processes, warehousing or product. Perform root cause analysis and identify effective corrective action and preventive action.
• Perform audit or review of completed incoming material inspection packages, Batch Records, Manufacturing Logs, product changeover/line-clearance activities and administration of Quality Logs, e.g. QA Hold, QA tag out.
• Release incoming material, process, and product batches.
• Responsible for Annual Product Quality Review and Product Quality Assurance.
• Perform regular walk-thru of manufacturing, engineering, warehouse and QC areas as required to ensure compliance is maintained at all times.
• Responsible to perform data trending independently and champion improvement kaizen with respective areas for continuous improvement.
• Proactively seek to improve and simplify site processes and procedure, specifically relating to the Operations function to ensure compliance is maintained at all times.
• Lead and support quality system implementation as appropriate.
• Lead and act as Subject Matter Expert in change management. Activities including to lead/participate in cross functional team risk assessment and provide guidance in change management process.
• Primary contact as site change coordinator and liaison with global change coordinator to ensure all the global change proposal is managed and administrated in accordingly to the procedure.
• Participate and support new product introduction, operation excellence projects assigned by management as appropriate.

Qualification and experience

Qualifications

• Bachelor Degree in a Natural Sciences (i.e. Biology, Chemistry), Pharmacy, or Engineering.

Experience

• This position requires knowledge of quality / compliance management as well as regulations and standards affecting APIs / Biologics.
• Minimum of 6+ years of pharmaceutical, biopharmaceutical experience in Quality and/or Compliance (GxP) environment.
• Experience in SAP, Trackwise are strongly preferred.

Skills

• Application of quality risk management.
• Total commitment to quality and maintain a high standard of work at all times.
• Demonstrates the highest level of integrity and a strong work ethic.
• Good knowledge of GxP requirements and regulations.
• Good project management, planning and scheduling skills.
• Good communication skills both verbal and written.
• Good interpersonal skills and able to work with cross functional team collaboratively.

Purpose

• Design and implement process automation systems and solutions, to control and optimize pharmaceutical manufacturing operations.
• Drive Department Objectives by coordinating Automation Engineers.
• Ensure good performance of the process automation systems, Manufacturing execution Systems Interfaces and Process Data Historians.

Job Responsibilities

• Manage development of production recipes and devising automation solutions that improve productivity, business operations and safety/quality standards.
• Manage Manufacturing Execution Systems and Process Data Historians Implementation, maintenance and Troubleshooting.
• Provide Automation Systems training to Automation Engineers and end users on process automation.
• Ensure the reliability and performance of automation system, proactively address potential safety and quality issues, regularly review and address frequent occurring alarms.
• Participate or lead quality or safety investigations and implement any automation solutions resultant from these investigations.
• Automation representative in capital projects involving facilities, utilities, equipment and system integration.
• Validate new systems and changes to existing systems.
• Develop, revise and review SOPs as needed.
• Audit and update existing system documentation and procedures
• Monitor and maintain automation systems and ensure system operations are optimized.
• Ensure periodic preventive maintenance of automation systems are carried out and perform periodic review of automation systems.

Qualification and experience

• Degree in Chemical Engineering or equivalent technical degree with 6 ~ 8 years+ relevant experience in Control Systems especially DeltaV, Siemens etc., preferably in Pharmaceuticals.
• Good interpersonal and communication skills.
• Ability to multitask.
• Possess reliability, responsibility and personal integrity.

Purpose

To provide an effective testing and analytical service to the plant ensuring that products manufactured are tested to specification on time and plant quality and safety goals are met. Ensure that all raw material, in-process and finished product testing and method transfer testing is carried out per schedule and per GMP. Ensure that records are maintained to appropriate requirements.

• Perform biochemistry, analytical and raw material of in-process and marketed products for lot release in accordance with quality standards and procedures.
• Responsible for housekeeping duties in the lab. Perform Quality Tag Out for laboratory equipment such as freezer, water bath and etc.
• Support laboratory operations including but not limited to method transfer, equipment qualification, calibration, cleaning and maintenance, purchase and receipt of reagents and consumables, waste management, reagent and media preparation, critical reagent management and document management.
• Review lot release data, identify testing discrepancies and participate in laboratory investigations.
• Participate in inspection and ensure that the laboratory and documents are in a constant state of regulatory compliance and inspection readiness.
• To assist in writing SOP documents, Change plan or change records (document revisions) supporting continuous improvement of test procedures and assay sheet design.
• To carry out completion and review of GMP Documentation of data sheets or LIMS software.
• To carry out QC sample receipt, assay and release procedures.
• Support Audit preparation and any audit related activity.
• Reading and understanding the test procedure and the requirements per USP, JP and EP.
• Require to perform 12 hours shift work.

Qualification and experience

• Bachelor of Science majoring in Chemistry, Biochemistry or related scientific degree.
• More than 2 years relevant experience, preferably in the bio-pharmaceutical / Pharmaceutical industry.
• Good working knowledge of cGMP and regulatory requirements related to Quality is preferred.
• Problem-solving and troubleshooting skills.
• Highly motivated and independent.
• Possess good interpersonal and communication skills.
• Knowledge of cGLP / cGMP, FDA, EMA and ICH guidance’s and industry standards for analytical development and characterization.

We are looking for a skilled Contract Talent Acquisition Specialist to join our team on a contractual basis for one year. The ideal candidate will be responsible for sourcing, recruiting, and onboarding top talent to meet our company's hiring needs. The Contract Talent Acquisition Specialist will collaborate with hiring managers to understand requirements, develop recruitment strategies, and ensure a seamless hiring process.

Responsibilities:

· Source, screen, and recruit candidates through various channels (e.g., job boards, social media, referrals)

· Conduct interviews and assess candidates' qualifications and fit for the role - Coordinate and schedule interviews with hiring managers

· Manage candidate relationships and provide a positive candidate experience

· Collaborate with hiring managers to understand recruiting needs and job requirements

· Develop and implement recruitment strategies to attract top talent

· Utilize recruitment tools and platforms to streamline the hiring process

· Ensure compliance with company policies and legal regulations in the recruitment process

· Provide regular updates and reports on recruitment activities and progress

Qualifications:

· Bachelor's degree in Human Resources or related field

· Minimum 3 to 5 years experience as Talent Acquisition Specialist or similar role, experience in Pharmaceutical industry is preferred.

· Knowledge of recruitment best practices and techniques

· Familiarity with recruitment tools and platforms

· Strong communication and interpersonal skills

· Ability to work effectively in a fast-paced environment

We are seeking a dedicated Contract HR Generalist to join our team on a contractual basis for one year. The Contract HR Generalist will play a key role in supporting various HR functions, including recruitment, employee relations, training, and compliance. The ideal candidate will have a strong understanding of HR practices and regulations to ensure the smooth operation of HR processes.

Responsibilities:

· Assist in recruitment efforts by sourcing, screening, and coordinating interviews with candidates

· Manage employee onboarding and orientation processes

· Handle employee relations issues and provide guidance on HR policies and procedures

· Support training and development initiatives for employees

· Maintain HR records and ensure compliance with regulations

· Assist in performance management processes and employee evaluations

· Participate in HR projects and initiatives as needed

· Provide HR support to employees and managers on HR-related queries

Qualifications:

· Bachelor's degree in Human Resources or related field

· Minimum 3 years experience working in HR field

· Knowledge of HR practices, regulations, and procedures

· Strong organizational and communication skills

· Ability to handle confidential information with discretion

· Strong Excel and Powerpoint skills, and have basic knowledge of HRIS such as Workday

Job Responsibilities

• Responsible for the organization, administration, training, development, and supervision of personnel under QA Documentation and Training Area. The incumbent hires, trains, develops, evaluates performance, and administers following established personnel policies and procedures.
• Maintains an organizational structure capable of meeting both the immediate and long term objectives of the Quality areas under his/her responsibility. 
• Prepares annual/update budgets for the sub department.  Responsible for developing, implementing and maintaining the effectiveness of the quality system (Quality Documentation, Training and Supplier Quality departments).
• Owner of the Management Review process and related metrics tracking and trending. (Quality Documentation, Training and Supplier Quality departments)
• Ensure compliance with applicable AbbVie policies, processes and procedures, contributing to the development of strategies and oversight of complex programs.
• Drive implementation of policies and procedures to maintain compliance to global regulatory requirements for policies, processes, and procedures.
• Manage broad and cross-functional quality programs, initiatives and organizational change related to the AbbVie quality system.
• Lead goals with cross-functional/cross-divisional/global scope.
• Ability to expedite and resolve issues. Elevate issues as appropriate.
• Responsible for Training Section and for the establishment, administration, and maintenance of a CGMP training program.
• Responsible for Documentation Section and for administration and maintenance of documentation control quality programs such as: Document Change Control, Document Retention, and Batch Record Archive, among others. 
• Responsible for Supplier Quality Section and for the establishment, administration, and maintenance of a supplier quality programs such as CAPA system oversight, Supplier Quality Management and Supplier Qualification. 
• Operates within the constraints of limited human and financial resources and changing priorities.  Liaison with other AbbVie Sites and 3rd Parties. 
• Participate fully and/or chair relevant Project team meetings. 
• Actively supports functional work centers within Quality and Site to achieve goals. – QC, Engineering, Quality Systems and Operations.
• Assists Quality Director with assigned tasks including budgetary control and key meeting preparations.

Requirements

• Degree or Higher in Science or Engineering discipline. 
• Quality or Regulatory Qualification an advantage but not essential. 
• A minimum of 5 years’ experience in a Quality or Project/ Program Leadership role in pharmaceutical, biopharmaceutical experience in Quality and/or Compliance (GxP) environment 
• Strong communication skills, written and oral.
• Excellent knowledge of pharmaceutical regulatory requirements (GMP) is essential. 
• Previous Leadership experience essential, 2 years min in either Project leadership or people leadership roles.
• Demonstrated change agent and innovative person. 
• PMP software skills an advantage. – MS Project, Mind Manager etc.
• Requires knowledge of quality/compliance management as well as regulations and standards affecting APIs and Biologics
• Experience in managing diverse teams is preferred.
• Expected to demonstrate high levels of integrity and a strong work ethic at all times and ability to supervise a team including supervisors, contractors and trainees
• Strong problem solving skills and highly independent
• Self driven and meticulous individual

Job Overview:

This position is responsible for using analytical tools to collect, correlate and analyze data for use in (1) improving operational quality and productivity, (2) aid in the optimization of current business flow and (3) understand the impact of changes, improvements, or projects on operational performance.

Responsibilities:

• Use appropriate analytics platforms and analytical tools given specific analytics and reporting requirements.
• Utilize a range of statistical methods and analytics approaches to data.
• Conduct statistical modelling of data to derive patterns / solutions.
• Perform coding and configuration of software agents or programs based on a selected model or algorithm.
• Conduct tests on the actions taken and outcomes to assess effectiveness of the model.
• Elicit business requirements from operational management or other stakeholders using appropriate techniques.
• Explore relevant solutions or programs, from an existing repertoire, that can address business needs.
• Present solution options for consideration and explain how solutions will impact the business and address requirements.
• Select appropriate visualization techniques and information displays to convey data and findings.
• Organize the presentation of data to reflect trends and correlations in a visually compelling way.
• Incorporate appropriate elements to create informative and dynamic data displays.
• Develop basic dashboards and scorecards to display internal as well as external benchmark data.
• Incorporate interactive graphics, visuals, and technical features into the data presentation.
• Communicate limitations of data and interpretations of findings
• Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders.
• Develop efficient processes to standardize and maintain data definitions, sources, and quality.
• Provide training and guidance to individuals who initiate the data analysis and dashboard reporting process.

Requirements

• Bachelor’s degree with 3 to 5 years of manufacturing process knowledge. Experience in the pharmaceutical industry is a plus.
• A self-starter, able to drive own initiatives and provide digital solution to drive operational excellence with business stakeholders.
• Experience in one or more scripting languages (e.g. Python, R, Shell) and skilled in writing performant SQL.
• Experience with Microsoft Power Platform (e.g. PowerBI, PowerApps and Power Automate).
• Working knowledge with SAP HANA is a plus.
• Strong analytical and data mining skills.
• Excellent Team Player