Total 5 public relations executive job vacancies in Singapore

In Singapore’s Enabling Masterplan 2030, the national roadmaps for the whole of society to come together to support persons with disabilities, ABLE plays a critical and holistic role in helping the physically challenged to live with dignity and purposefully.

As such, we are looking for an energetic and passionate individual to implement ABLE’s corporate partnerships, focused on fundraising and volunteer management, collaboration with corporates on joint CSR initiatives, and strengthening ABLE’s purpose and brand awareness.

This is a unique opportunity for an individual with a passion for social change to contribute to a meaningful cause and drive innovative and transformative initiatives.

Key Responsibilities

1. Support and Execute Corporate Fundraising Partnerships

· Support the senior management to partner with ABLE leadership, colleagues, and Board members to develop and implement sustainable fundraising efforts targeting corporate partners and grant makers to achieve ABLE’s priorities, including for capital projects.

· Develop and implement innovative fundraising campaigns to drive corporate (including family offices) donations across digital platforms (e.g. giving.sg)

· Explore various channels to expand ABLE’s reach to corporate decision-makers and donors for both offline and online fundraising platforms to support ABLE’s cause.

· Support the senior management to ensure end-to-end follow-up on strategic partnerships with grant makers and foundations such as NCSS, SG Enable and other social sector agencies, corporate and family foundations, Caritas. This includes grant writing supported by relevant research and insights.

· Develop and design compelling fundraising and strategic partnership materials such as proposals, brochures, reports.

· Prepare regular updates and reports to the CEO and Board members including analyses of donor portfolio and fundraising efficiency.

· Collaborate internally to prioritize limited resources for the greatest possible impact and return on investment, including leveraging technology and social media where appropriate.

· Support the senior management to cultivate new sources of funds from the corporate sector and grant makers to expand donor pipeline and support the sustainability of ABLE.

2. Support Corporate CSR and Inclusive Employer engagement

· Work with senior management to explore synergies with key stakeholders and co-develop long-term giving strategies with corporations, partner institutions and foundations.

· Work with ABLE colleagues to design and direct high-impact corporate engagement projects.

3. Volunteer Management

· Assist to develop a compelling suite of programmes for volunteers to contribute their skills and experiences to benefit ABLE’s clients and their caregivers.

· Explore, plan and manage all publicity and outreach efforts for volunteer recruitment and engagement initiatives.

· Screen, plan and coordinate volunteer orientation, including aligning with ABLE’s Integrated Services professionals on client care requirements.

· Organize volunteer appreciation and engagement programmes to foster and strengthen ABLE’s pool of volunteers.

· Manage and ensure that the Volunteer Management System (VMS) is up-to-date.

Requirement

· Degree from an accredited tertiary institution, or comparable qualification.

· At least 4-5 years in a fundraising or similar capacity such as sales & marketing, business development, client-facing role.

· Results-driven team player, with experience working with a high degree of independence in time-sensitive environment.

· Superior interpersonal skills with the ability to work with diverse audiences, corporate philanthropic leaders, grant makers and HNWIs.

· Familiarity with Corporate CSR/Philanthropic arm, foundations, social services, non-profit sector would be advantageous.

· Experience developing innovative fundraising projects or programmes targeting the corporate sector.

· Experience delivering results with limited resources.

· Ability to multi-task with strong organizational skills.

· High level of emotional intelligence and influencing skills.

· Energetic and outgoing personality, strong team player

· Creative and resourceful, with a positive attitude

· Excellent written and verbal communication skills.

· Experience with CRM software.

· Ability to analyze and synthesize data to enable decision making and continuous improvement.

· Experience in donor & volunteer management will be an advantage

JOB DESCRIPTION

As someone who is passionate about creating impact and helping to change lives in the Social Service sector, the role is critical to growing ABLE’s awareness and presence among corporate and individual sponsors, helping to ensure ABLE’s financial sustainability to continue helping the physically challenged overcome adversity and live normal lives. The role will also be responsible for supporting ABLE’s communications strategy as well as managing ABLE’s Volunteer programme.

Key Responsibilities

Campaigns and Events

• Assist in the planning and execution of creative fundraising events and activities, including digital fundraising campaigns, that promote ABLE's cause and unique proposition.
• Contribute fresh ideas for impactful initiatives where appropriate.
• Help maintain a calendar of marketing activities and events, with a key mandate on annual fundraising activities e.g. Charity Dinner, Charity Golf, Parish Outreach.
• Assist to create compelling and differentiated fundraising campaign assets and content that enable ABLE to stand out from other non-profits. This includes, but is not limited to, supporting the preparation of marketing collateral, fundraising proposals, donation appeals, sponsorship packages, appreciation letters / emails.
• Help to handle event logistics, and where appropriate, lead the effort of working with vendors, partners, staff, volunteers, and attendees to ensure smooth execution and high- quality standards of donor experiences.
• Assist to prepare insightful reports on performance of campaigns and events across various channels.
• Assist to ensure donor database is accurate and updated in a timely manner.

Brands Awareness and Communications

• Support multi-channel corporate marketing / event publicity and branding initiatives including executing effective digital, web and social media marketing and communication efforts.
• Manage and update corporate website and social media platforms including regular social listening (Instagram, Facebook, LinkedIn, etc.) and provide analysis.
• Support production of multi-channel corporate marketing / event publicity and branding collaterals including but not limited to information booklets, brochures, posters, banners, presentations and videos.
• Support development of compelling narratives, creatives and engaging content of ABLE clients and caregivers that reinforce ABLE (& ABLESEAS) mission, purpose and beliefs.
• Support the production of ABLE-related reports/documents such as annual report; Charity Portal; presentation decks.
• Publish monthly employee newsletter as part of employee engagement.

Volunteer Management

• Explore, plan and manage all publicity and outreach efforts for volunteer recruitment and engagement initiatives.
• Screen, plan and coordinate volunteer orientation, including aligning with ABLE’s Integrated Services professionals on client care requirements.
• Conduct volunteer appreciation and engagement programmes to foster and strengthen ABLE’s pool of volunteers.
• Manage the volunteer database including ensuring that the Volunteer Management System (VMS) is up-to-date.
• Prepare timely reports and analysis on volunteer deployment and participation in ABLE’s initiatives.

Any other duties as assigned by the Head, Community Partnerships & Communications

Requirements

• Diploma/ Degree in Mass Communications/Marketing/Business Administration or related field.
• At least 2-3 years of experience in a marketing & communications role
• Possess excellent project management skills with the ability to manage cross-functionally and handle multiple tasks
• Adaptable, resourceful and resilient professional who possesses good stakeholder management skills
• Excellent written and verbal communication skills, fundraising / marketing communications
• Skills in visual, video editing and photography will be an advantage.
• Meticulous with the ability to work under pressure and to deadlines, proactive, enthusiastic, self-motived and results-oriented
• Possess problem solving skills
• Able to work independently in a fast-paced environment
• Team player, compassionate, committed and accountable.
• Growth mindset, willingness to learn and open to new ways of doing things.
• Experience in Social Services sector, volunteer management will be an advantage.

Job Scope:

The Administrative Operations Executive is required to support daily operations including timely and accurate scheduling of client services & their transport needs, processing of invoices, deliveries, servicing of facilities and ensure other operational workflows are efficiently executed.

Key Responsibilities:

Operations

· Maintain administrative workflow for the 4Rs - Rehabilitation, Re-Integration, Respite, Return-to-Work and related Transportation processes through administrative support including coordinating and booking client appointments and transport arrangements, and collection of payment for services.

· Resolve administrative issues by identifying and analyzing information and communicating suggested solutions.

· Maintain rapport with clients and family caregivers, providing excellent client experiences.

· Communicate professionally and knowledgeably with members of the public when an inquiry is made in person or via other channels (e.g. telephone, email), answering or referring inquiries to the relevant persons in the organization.

· Maintain continuity of work operations by documenting and communicating needed actions to management e.g. irregularities, continuing needs, opportunities for improvement.

· Compile data for the various services provided to enable management to make informed decisions i.e. to enhance client experiences, streamline processes, increase cross-functional collaboration.

· Handle clerical duties that involve the ordering of office supplies and other inventories that are required.

· Ensure the outgoing and incoming mail is allocated to the right department within the organization.

· Act as an Environmental Control Coordinator, i.e. to maintain a good environmental cleaning programme and manage the vendor’s cleaner.

Transport Administration

· Schedule the transportation needs for the clients and caregivers attending ABLE’s programmes and services.

· Overseeing the maintenance and working status of ABLE vans.

· Supervising the daily activities of the drivers, including reviewing transport routes, problem solving on route or timing issues, and planning of allocation of drivers for weekend duties/leave coverage.

· Evaluate and make recommendations on transport processes and systems.

· Maintain transportation records for reporting, review of utilisation of vehicles including driver logs, number of transport trips, number of transport clients, overtime, and fuel consumption.

· Gather regular feedback from transport clients on services provided.

· Identify, establish, and maintain relationships and links with external agencies to generate clients for private hire where appropriate e.g. Nursing Homes, Hospitals, VWOs, Hotels.

Any other duties as assigned by the Finance & Admin Manager.

Requirements:

· Preferably a Diploma holder with a minimum of 2 years of experience.

· Proficiency in Microsoft Office. Familiarity with Microsoft Dynamics will be an advantage.

· Able to speak English and Mandarin (dialects is a plus).

· People-oriented and keen to work with people with physical disabilities and their family caregivers.

· Responsive, initiative, and good customer service.

· Integrity, self-discipline, and self-motivation.

· Good interpersonal and communication skills.

· Able to work independently and in a team.

· Experience in transport management / resource planning in the social service industry is an advantage.

The HR & Admin Executive plays a key role in supporting the Finance & Admin Manager in the full spectrum of Talent Management, Corporate Governance, Administration and Finance.

Key Responsibilities:

Human Resources:

• Support in the development, implementation, enhancement, and compliance of HR policies and procedures.

• Coordinate with all departments on hiring plans, staff movement, learning & development, career development

• Assist in the recruitment process by working with hiring managers to draft job descriptions, advertising them on various platforms, reviewing CVs, shortlisting candidates, and arranging interviews.

• Handle all staff onboarding / offboarding matters including orientation of staff.

• Manage and update all employee records.

• Assess the training needs and coordinate the training development programs for employees and this include enrolment of internal & external courses, update and maintain training record and training budget.

• Working with outsourced service provider (“OSP”) on leave records management, tracking of staff medical/dental expenses, staff claims and staff professional certification.

• Assist in the development and implementation of an effective performance appraisal system.

• Assist in the management of competitive compensation including salary and indirect awards to attract and retain good talent.

• Ensure compliance to local labour and manpower regulations.

• Handle annual staff insurance renewal and insurance claims.

• Responsible for work pass administration such as work pass applications, renewal, cancellation, and issuance.

• Provide advice and handle all employee inquiries on HR-related matters.

• Undertake any ad-hoc project assigned by the manager.

Governance & Administration:

• Support in the preparation of meetings including, but not limited to, Annual General Meeting, ABLE board meetings, ABLE staff meetings.

• Monitor and assist in various corporate activities, including but not limited to:

o Annual corporate reporting for Charities and IPCs in the Charity Portal – annual reports, statement of accounts, governance evaluation checklist

o Renewal of company’s IPC status

o Renewal of, new appointment or resignation of ABLE Board Members

o Liaise with corporate secretary on Corporate Governance matters e.g. filing to ACRA, yearly AGM, Board Resolution etc.

o Support in implementation of governance policies such as Personal Data Protection Act, Whistle Blowing Policy, Corporate Governance and Risk Management.

• Provide support in other matters relating to governance.

• Support and back up for Administrative Coordinator in the handling of billing and liaison with clients.

• Assist in the timely and accurate regulatory reporting, including reporting to MSF.

• Assist and liaise with external and internal auditors in the annual and periodic audit exercises.

• Handle non staff related insurance renewal.

• Assist in fixed asset management, including facilities management.

Any other duties as assigned by the Finance & Admin Manager.

Requirements:

• At least 3 years of experience in human resource role.

• Diploma in Human Resource/Business Administration or related field.

• Familiar with MOM regulations and HR practices.

• Possess strong interpersonal and communication skills with the ability to work with cross-functional teams and handle multiple tasks.

• Good team player with a strong sense of responsibility and self-motivation to get tasks done.

• Proficient in MS Office Applications particularly Word and Excel.

• Ability to work under pressure to meet deadlines.

• Proactive, enthusiastic, independent and result oriented.

• Possess problem solving skills and strong organisational skills with excellent attention to details.

• Willingness to develop and learn new skills.

• Experience in Social Services sector will be an advantage.

The Communications & Advocacy Executive will plan and execute ABLE & ABLESEAS overall communication strategy including internal communications and marketing ABLE & ABLESEAS positioning to stakeholders. The role will also be responsible for managing ABLE’s Volunteer programme.

Responsibilities:

Communications & PR:

1. Review and support corporate marketing / event publicity and branding collaterals to ensure adherence to ABLE & ABLESEAS corporate identity and branding standards, and alignment with corporate mission and messages.

2. Develop and execute effective digital, web and social media marketing and communication efforts.

3. Manage and update corporate website and social media platforms including regular social listening (Instagram, Facebook, LinkedIn, etc.) and provide analysis.

4. Support production of multi-channel corporate marketing / event publicity and branding collaterals including but not limited to information booklets, brochures, posters, banners, presentations and videos.

5. Develop compelling narratives, creatives and engaging content of ABLE clients and caregivers that reinforce ABLE & ABLESEAS mission, purpose and beliefs.

6. Manage and develop a robust content calendar aligned with key church and social services themes as well as national social services events.

7. PR & Media management; organise media interviews and press events; write press releases; compile commentaries and supporting op-eds that articulate ABLE & ABLESEAS respective positions on acquired physical disabilities.

8. Write and organise reports/documents such as annual report; write and create presentation decks.

9. Conduct regular post campaign analysis and evaluation, track and measure effectiveness of campaigns with continual refinement of approach and strategy.

10. Collaborate with other teams in employee engagement and culture building efforts such as organising Townhall and employee meetings.

11. Publish monthly employee newsletter as part of employee engagement.

12. Provide assistance and coordinate corporate functions, events, and activities by providing social media support and photography support at events.

Volunteer Management:

1. Explore, plan and manage all publicity and outreach efforts for volunteer recruitment and engagement initiatives.

2. Screen, plan and coordinate volunteer orientation, including aligning with ABLE’s Integrated Services professionals on client care requirements.

3. Work closely with ABLE’s Corporate Programmes as well as Integrated Services Programmes teams in support of projects for ABLE’s clients and caregivers.

4. Conduct volunteer appreciation and engagement programmes to foster and strengthen ABLE’s pool of volunteers.

5. Manage the volunteer database including ensuring that the Volunteer Management System (VMS) is up-to-date.

6. Prepare timely reports and analysis on volunteer deployment and participation in ABLE’s initiatives.

Any other duties as assigned by the Community Engagement & Partnerships Manager.

Requirements:

o At least 2-3 years of experience in a marketing / communications role.

o Diploma/ Degree in Mass Communications/Marketing/Business Administration or related field.

o Knowledge and understanding of communication practices and techniques including in social media, such as but not limited to Facebook/Instagram/LinkedIn.

o Possess excellent written and verbal communication skills.

o Possess strong analytical skills and data-driven thinking.

o Meticulous with an eye for details, sensitive to typography, colour and design trend in collateral productions.

o Skills in visual, video editing and photography will be an advantage.

o Proficient in MS Office Applications and Adobe Creative Suite (Photoshop, Illustrator, InDesign).

o Ability to work under pressure to meet deadlines, proactive, enthusiastic, self-motived and result oriented.

o Possess problem solving skills.

o Adaptable team player, able to work independently in a fast-paced environment.

o Possess excellent interpersonal skills with the ability to manage cross-functionally and handle multiple tasks.

o Growth mindset, willingness to learn and open to new ways of doing things.

o Experience in Social Services sector, volunteer management will be an advantage.