Total 2 system technician job vacancies in D20 Bishan, Ang Mo Kio

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(a) Responsibilities:

Working in a team to design and develop real-time, reliable, and secured e-payment applications. The key role includes requirements gathering, design, software implementation, documentation and testing, and deployment of the system.

The activities required to be performed shall include the following:

· Work with a team to design and develop payment devices/security systems that process public transport commuters’ cards.

· Implement and optimize communication protocols (e.g.TCP/IP, HTTPS, FTPS/SFTP, MQTT-S) to establish secure and reliable connections between devices and on-premises/cloud platforms.

· Conduct thorough application testing, debugging, and troubleshooting to identify and resolve issues related to functionality, connectivity, performance, and reliability.

· Produce quality documents required in the software development life cycle (SDLC) which include the Requirement, Specification, Design, Interface Specification, Test plan and report, Operation and Maintenance Manual, Training Manual, and other documents as required in the SDLC processes.

· Conduct testing and validation on the applications to ensure requirements and designs are met. Support in system deployment, installation, field testing, and maintenance.

· Investigate the application issues reported by the internal and external stakeholders, and perform defect fixing to rectify the issues.

· Assist with day-to-day application support issues. Liaise with users on the requirements, testing, and production issues.

(b) Qualifications & Requirements:

· Degree in Electrical / Electronics / Computer Engineering / Computer Science or a relevant discipline.

· At least 3 years’ work experience in object-oriented software development, C++, Java application development in Windows, Linux, and/or Embedded platforms.

· Experience in writing Requirements Specification, Use Cases, Design Documentation, and designing software using object oriented ,software design and UML modelling

· Experience in multi-threading, socket programming and serial/USB communication.

· Added advantage if candidate is familiar with one or more of the following technologies:

o HTML / CSS / JavaScript / JSON

o Three-tier software architecture

o Virtualization Technologies (such as hypervisors or containers)

o MQ/MQTT

o Secure Communications (e.g. SFTP, HTTPS, etc.)

· Knowledge of SDLC with RUP or Agile methodology and have been gone through at least one full SDLC

· Strong analytical and problem-solving skills

· Good written and verbal communication skills in English

· Self-motivated, independent and a good team player

Are you passionate about audio-visual technology? Join our team as an AV technician and take charge of operating and managing AV and video conference (VC) systems for a range of virtual and physical events. From ensuring seamless setups and tests to conducting preventive maintenance and producing maintenance reports, you'll play a vital role in keeping our clients’ AV systems running smoothly. Additionally, you'll have the opportunity to contribute to building, mechanical, and electrical maintenance tasks.

The primary scope of technicians will be the AV and video conference (VC) systems. The scope includes, but is not limited to, the following:

• To operate and run day-to-day AV and VC systems for virtual and physical events.
• Plan and manage the schedule for multiple events (including multiple-day events) to ensure setup and tests are done at least 30 minutes before the event begins.
• Responsible for ensuring AV and VC systems are in good working condition by conducting predictive and preventive maintenance and daily, weekly, and monthly routine inspections of equipment.
• Produce a weekly report of the maintenance checks for filing and checking.
• Monitor and attend to maintenance service requests, investigate, and initiate corrective actions for any service and equipment breakdown or fault detected during routine checks, servicing, and maintenance.
• Maintain an asset inventory with proper labelling as well as problem and incident reports.
• Ensure the updating of the engineering systems information databases (such as drawings, operation and maintenance manuals, etc.).
• Coordinate and supervise the rectification of AV and VC defects, maintenance, replacement, and upgrading works.
• Coordinate and work with audio and visual equipment and cleaning contractors to set up meeting venues, including seating arrangements and equipment.
• Any other AV and VC system works or related works that arise from operational requirements.

The secondary scope of the technicians will cover the building, mechanical, and electrical systems. The scope includes, but is not limited to, the following:

• Conduct preventive maintenance and regular inspections of installations, fixtures and fittings, equipment, common facilities, and property to ensure they are clean, safe, and in good working condition.
• Undertake minor building, mechanical and electrical repair work, and handyman work (such as changing light bulbs, resetting drawer locks, etc.).
• Monitor and attend to maintenance service requests, investigate, and initiate corrective actions for any service and equipment breakdown or fault detected during routine checks, servicing, and maintenance.
• Daily, weekly, and monthly inspections of key facilities, systems, and critical areas.
• Coordinate and supervise the rectification of defects, maintenance, replacement, and upgrading works carried out by contractors.
• Supervise contractors and vendors performing maintenance work on UPS, generators, FM200, fire alarms, sprinklers, and high- and low-voltage switchboards.
• Monitor utility consumption by taking water and electricity meter readings and reporting out-of-normal consumption.
• Assist in fire safety management, emergencies, and the business continuity plan.
• Liaise with other divisions on projects and maintenance work and ensure compliance with fire, health, and safety standards.
• Ensure the updating of the engineering systems information databases (such as drawings, operation and maintenance manuals, etc.).
• Any other facilities management works or related works that arise from the building operation and need.

Benefits:

• Overtime pay

Work Requirement:

• Experience in government procurement would be an advantage.
• A dynamic team player who possesses excellent interpersonal, organizational, and communication skills.
• Ability to multi-task and work independently in a fast-paced environment
• Preferably, at least a polytechnic Diploma in AV or ICT-related discipline or equivalent

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