Total 3 service centre manager job vacancies in Singapore

Upstream Data & AI Manager

Work Location: Singapore

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.

What will you do?

· As an AI Strategy Practitioner, you will apply industry and AI expertise to build data and AI strategy, business case and roadmap to identify AI value opportunities across the business value chain.

· You will create a Data & AI platform and capabilities blueprint, target operating model including implications for larger talent strategy.

· You are expected to be an SME, collaborate and manage the team to perform. You will be responsible for team decisions and will engage with multiple teams and contribute on key decisions.

· Additionally, you are expected to provide solutions to problems that apply across multiple teams.

· Architect and implement infrastructure for large scale training and inference of Gen AI models

· Architect and implement infrastructure for large scale Gen AI application development and operations

· Optimize infrastructure for performance, cost, consumption, and scale

· Evaluate AI infrastructure options

· Advise on technology and vendor selection

· Architect and design operational controls for Gen AI platform and infrastructure

· Architect and implement observability solutions for Gen AI platform and infrastructure and associated control towers

Job Qualifications

· As an AI Strategy Practitioner, you will apply industry and AI expertise to build data and AI strategy, business case and roadmap to identify AI value opportunities across the business value chain.

· You will create a Data & AI platform and capabilities blueprint, target operating model including implications for larger talent strategy.

· You are expected to be an SME, collaborate and manage the team to perform. You will be responsible for team decisions and will engage with multiple teams and contribute on key decisions.

· Additionally, you are expected to provide solutions to problems that apply across multiple teams.

· Architect and implement infrastructure for large scale training and inference of Gen AI models

· Architect and implement infrastructure for large scale Gen AI application development and operations

· Optimize infrastructure for performance, cost, consumption, and scale

· Evaluate AI infrastructure options

· Advise on technology and vendor selection

· Architect and design operational controls for Gen AI platform and infrastructure

· Architect and implement observability solutions for Gen AI platform and infrastructure and associated control towers

All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Management Consulting Manager – Capital Markets

Work Location: Singapore

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.

What will you do?

· Consulting and partnering with our clients to help them develop high performance solutions to advance their industry position

· Identifying strategic operational issues and performance gaps

· Designing comprehensive new target businesses and technology architectures, operating models and processes, and leveraging digital capabilities to shape major transformation journeys

· Building business cases and implementation roadmaps to help activate the defined client transformation programmes

· Delivering major complex client transformation from on business, technology, architecture and programme management perspectives

· Lead internal organisation building activities as a mentor and role model to the team to support a high performing thriving consulting practice

· Support business development / selling activities to originate, shape and create winning proposals for our clients

Job Requirement

Minimum of a Bachelor’s degree or equivalent

· At least 5-7 years of industry/ consulting experience

· Deep domain knowledge in at least one of the following:

o Banking

o Wealth

o Capital Markets

o Payments

· Deep experience delivering business strategy, blueprinting, process improvements, operating model, business analysis, platform implementations.

· Deep experience engaging and managing diverse senior stakeholders (Business/ IT heads, C-suites) to deliver tangible business outcomes/goals

· Excellent communicator, able to speak both business and technology lingo comfortably

· Must have deep experience managing and leading teams to execute project implementations across a range of project types for example, business strategy, blueprinting, process improvements, operating model, business analysis, platform implementations.

· Demonstrated strong project management in navigating complex projects/delivery environments, managing medium sized teams/direct reports

· Keen knowledge and experience in Waterfall and/or Agile Methodologies (ITIL, Scrum, etc. would be an advantage)

· Experience working through organizational change, developing, and implementing creative solutions.

· Experience with shaping/structuring /sales/selling new deals is a major plus point

All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Management Consultant Manager – Risk & Compliance

Work Location: Singapore

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.

What will you do?

Digital Risk and Compliance (DRC) / Risk, Regulation & Compliance (RR&C) professionals transform the risk and compliance management function from a series of isolated transactions to one of strategic scope and importance, encompassing all aspects of the entity, including investment, financing and operating decisions.

Engagement Management

· Manage project work or selected work streams in DRC/RR&C service line

· Supervise a project team in all components of strategy and governance, process excellence and integration, regulatory reform, performance insights and execution

· Assist clients throughout the full lifecycle of project implementation, integration business process redesign, communication and training, etc

· Work with client's business units, including Compliance, Risk Management, IT, Internal Audit, Legal, Strategic Planning, Analytics and Finance to gain thorough understanding of the corporate risk processes and procedures development

· Identify, define and document complex business specifications for risk platforms and procedures

Job Qualifications

· Experience within a consulting and banking firm.

· Min of 7 years of relevant work experience in any of the areas below:

o Enterprise risk management with deep understanding of risk governance, operating model, risk identification and assessment processes

o Risk data analytics and reporting

o Implementation of IRM/GRC tools

o Control design, testing, optimization and automation

o Operational resilience and business continuity

o Third party risk management

o Technology risk framework design, implementation and risk assessment

o Data quality and governance

· Proven track record in project delivery and change management

· Excellent communications skills, and proficiency in MS suite, particularly Powerpoint.

All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.