Total 2 job vacancies by Accenture Pte Ltd

Job Overview:

We are looking for a skilled Key Account Manager to own and manage the relationships with the most important advertisers within our Export business at our client's platform. In this role, you will be responsible for managing and developing the long term relationships with our top advertisers by and translating a deep understanding of the process and working of these customers and translating this knowledge into an seamless approach to deliver on their requirements and in turn, maximize revenue from these accounts.

The ideal candidate will be experienced in building and maintaining strong relationships with strategic customers. You will be able to identify needs and requirements to promote our client's platform solutions to achieve mutual satisfaction and maximum revenue potential. A knowledge and previous experience of working with these accounts is critical.

The goal is to contribute in sustaining and growing our Export business business to achieve long-term success.

Responsibilities:

• Develop and maintain long terms trusting relationships with a portfolio of top advertisers to ensure they do not churn and move to competing platforms
• Continually acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct solutions are delivered to our top advertisers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by our top advertisers and deal with complaints in an efficient manner to maintain trust and protect revenue
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Manage regular meetings our top advertisers including weekly, monthly and quarterly business reviews
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Priority Skill

Sales Enablement

Required Skills and Experience

• Proven experience as Key Account Manager
• Minimum 5 years or more years of experience in Advertising Technology sales in any online ad platform
• Extensive knowledge of digital marketing solutions
• Experience in sales and providing solutions based on customer needs
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills
• Outstanding ability in problem-solving and negotiation
• Strong proficiency in Mandarin language as the incumbent will need to handle Mandarin-speaking markets

Overview of Accenture Industry X: Accenture's Industry X brings together engineering and manufacturing services to transform how businesses operate in the digital age. By combining the power of digital technologies with deep industry expertise, we help clients across multiple industries, including Semiconductor, Automotive, Industrial, Consumer Packaged Goods(CPG) and EV and Battery Manufacturing sectors, drive innovation, enhance efficiency, and achieve greater operational performance. Industry X services span across smart connected products, industrial equipment, digital manufacturing, and intelligent asset management, enabling our clients to leverage data and advanced technologies to create value and achieve competitive advantage.

Position Overview: Accenture's Industry X is seeking a dynamic and experienced leader with deep domain expertise in manufacturing and extensive shopfloor experience. The ideal candidate will have a strong background in consulting, system integration, and consultative selling, combined with hands-on experience in manufacturing environments. This role demands a professional who can drive strategic initiatives, deliver transformative solutions, foster robust client relationships, and build a high-performing consulting practice. The primary industry focus will be on Semiconductor, Automotive, Industrial and Battery industries. The position is based in Singapore, and a proven track record in South East Asia is crucial.

Key Responsibilities:

Consulting and Advisory:

• Provide expert advice and strategic guidance to clients in the Semiconductor, Automotive, CPG, Industrials, and Battery sectors.
• Develop and implement comprehensive consulting strategies to address client challenges specific to manufacturing operations.
• Conduct thorough assessments of manufacturing processes and provide actionable recommendations to optimize client operations.

Domain Expertise:

• Leverage deep manufacturing domain expertise, including shopfloor operations, to deliver innovative and effective solutions.
• Stay abreast of industry trends, emerging technologies, and best practices in manufacturing.
• Serve as a subject matter expert and thought leader at least 2- 3 of the following industries : Semiconductor, Automotive, CPG, Industrials, and Battery sectors.

System Integration:

• Lead and manage system integration projects, ensuring seamless implementation and integration of manufacturing technologies.
• Collaborate with cross-functional teams to design, develop, and deploy integrated solutions for manufacturing clients.
• Ensure projects are delivered on time, within scope, and within budget.

Consultative Selling:

• Identify and pursue new business opportunities through consultative selling techniques.
• Build and maintain strong client relationships, understanding their manufacturing needs and providing tailored solutions.
• Develop and deliver compelling proposals and presentations to prospective clients.

Practice Building:

• Build and scale a high-performing consulting practice within Industry X.
• Recruit, mentor, and develop a team of consultants with strong manufacturing backgrounds to deliver exceptional client value.
• Define and implement best practices, methodologies, and frameworks to ensure consistency and quality across engagements.

Project Management:

• Oversee project lifecycle from initiation to completion, ensuring successful delivery of client engagements.
• Manage project risks, issues, and changes to ensure project success.
• Monitor project performance and provide regular updates to stakeholders.

Data and Integration Skills:

• Develop and implement data integration strategies to support seamless information flow across manufacturing systems.
• Leverage data analytics to provide insights and drive decision-making processes.
• Ensure data integrity, security, and compliance with industry standards.
• Collaborate with IT teams to integrate various data sources and systems, ensuring a cohesive digital ecosystem.

Smart Manufacturing and Advanced Technologies:

• Drive the adoption and implementation of smart manufacturing solutions, including IoT/IIoT, AI for manufacturing, and Industry 4.0 technologies.
• Implement Digital Twin technologies to create virtual replicas of physical manufacturing processes and optimize performance.
• Utilize AI and machine learning to enhance manufacturing efficiency, predictive maintenance, and quality control.
• Stay current with advancements in smart manufacturing technologies and apply them to improve client operations.

Technical Stack Experience:

• Demonstrated experience with SAP Digital Manufacturing, Siemens OpCenter, AVEVA, and SAP Production Planning.
• Knowledge of manufacturing execution systems (MES), enterprise resource planning (ERP) systems, and other key industrial software platforms.
• Familiarity with integration and deployment of these systems in manufacturing environments.
• Strong technical skills in data management, system integration, and automation technologies.

Standards and Protocols:

• Deep understanding and experience with ISA 95, RAMI 4.0, UNS (Unified Namespace), and IT-OT Integration.
• Expertise in integrating and managing PLC (Programmable Logic Controllers), SCADA (Supervisory Control and Data Acquisition), and Historian systems.
• Ability to implement and leverage these standards and protocols to ensure seamless and efficient manufacturing operations.

Intersection of Supply Chain, Manufacturing, and Engineering:

• Knowledge of the interplay between supply chain management, manufacturing processes, and engineering principles.
• Ability to optimize supply chain operations in conjunction with manufacturing and engineering requirements.
• Experience in aligning supply chain strategies with manufacturing capabilities and engineering design processes.

Industrial Automation, Instrumentation, and Control:

• Extensive experience with industrial automation, instrumentation, and control systems.
• Proficiency in designing and implementing automated manufacturing systems to improve efficiency and reduce operational costs.
• Strong knowledge of control system architecture and the integration of various control systems within manufacturing operations.

Greenfield and Brownfield Factories:

• Proven experience in managing greenfield and brownfield factory projects from design to commissioning and sustenance.
• Expertise in planning, designing, and executing new factory setups (greenfield) and upgrading existing facilities (brownfield).
• Ability to ensure project sustainability and continuous improvement post-commissioning.

Duties and Responsibilities:

• Identify business needs, develop value propositions, and contribute to the generation of compelling proposals.
• Lead discovery sessions with customers to qualify opportunities.
• Develop and articulate trends, implications, possibilities, and solutions; build compelling presentations to align with customer needs; deliver presentations to executive and mid-manager levels.
• Own and manage the discovery phase with clients.
• Leverage Challenger methodology to understand and challenge customer status quo.
• Clearly articulate "why Accenture?" in non-technical and technical terms as required.
• Manage and execute tactics using account-based research, social media, executive outreach, etc.
• Collaborate with Industry Portfolio Directors and Country Managers/Sales Leaders to drive key business metrics.
• Understand campaign/initiative value propositions and presentation materials.
• Drive campaign execution with Industry, Marketing, and Sales teams.
• Deliver sales enablement training on collateral as required.
• Coordinate with PreSales to deliver effective, value-focused demonstrations.
• Manage execution plans and report weekly progress.
• Support the closing process if required.
• Build a strategy and roadmap interacting with Senior Manufacturing Executives, including C-Suite, and execute selling experience across the Smart Manufacturing Digital Thread.
• Understand product development and manufacturing challenges in the Semiconductor, Automotive, and EV and Battery sectors.
• Sell and deliver complex projects with a high degree of technical and functional knowledge.

Minimum Requirements:

• Must have 15 to 20 years of Industry experience with a strong grasp of manufacturing industry and technology/solutions.
• At least 5 years of consulting or system integration experience.
• Proven track record in South East Asia is crucial.
• Proven experience in carrying an individual quota and achieving targets.
• Hands-on experience in shopfloor manufacturing operations and a strong understanding of end-to-end manufacturing processes.
• Ability to articulate end-to-end digitalization messages to customers and map Accenture technology to customer requirements and vision.
• Demonstrated capability to be a trusted advisor for clients within new or existing customers at various organizational levels.
• Practical experience with Manufacturing Planning, MES, Quality, Scheduling, Plant and Process Simulation, and Manufacturing Intelligence software in the Semiconductor, Automotive, and EV and Battery sectors.
• Experience working with clients in IoT/IIoT and Industry 4.0-based solutions.
• Experience with cloud-based technologies and deployment on-premise and in the cloud.
• Proven written and presentation development skills, with strong skills in MS Excel, PowerPoint, and Tableau.
• Strong data and integration skills, with the ability to develop and implement data integration strategies.
• Proven experience with smart manufacturing, Digital Twin technologies, and AI for manufacturing applications.
• Demonstrated experience with SAP Digital Manufacturing, Siemens OpCenter, AVEVA, and SAP Production Planning.
• Deep understanding and experience with ISA 95, RAMI 4.0, UNS, IT-OT Integration, PLC, SCADA, and Historian systems.
• Knowledge of the intersection of supply chain, manufacturing, and engineering.
• Extensive experience with industrial automation, instrumentation, and control systems.
• Proven experience in managing greenfield and brownfield factory projects from design to commissioning and sustenance.
• Ability to multi-task and align with mid/upper-level management and technical users.
• Approximately 50% travel.
• BA/BS degree required.

Preferred Qualifications:

• Multi-solution and multi-industry experience.
• MBA preferred.
• Six Sigma Black Belt and LEAN manufacturing expertise.
• Lead or actively involved in digital transformation and large systems implementation (e.g., PLM, MES).