Total 7 support analyst job vacancies in D07 Golden Mile, Middle Road

Critical Success Factors

Mandatory

• Prior hands-on experience in Pega Development (preferably 6 months or more)

Good to have but not mandatory

• Experience in executing project releases on Pega PRPC BPM platform.
• Exposure in executing large BPM engagements through the complete SDLC lifecycle.
• Experience in PEGA technical and architecture with broad industry and functional knowledge
• Pega Certified i.e. SA, SSA, LSA

Responsibilities include but are not limited to:

• Collaborate with the Project Team in understanding client requirements and how they translate in application features
• Collaborate with the Team to set specifications for new / existing applications
• Participate in incident management and change requests
• Perform troubleshooting and debugging of applications when required
• Evaluate existing applications to reprogram, update and add new features
• Work with business process owners/SMEs to assess capabilities and identify high-level user requirements
• Work with project managers, architects and SMEs to define metrics and performance goals for the process.
• Participate in transitioning the requirements and use cases.

All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

The Organization

Accenture is an Irish-domiciled multinational professional services company that provides services in:

1) Technology

2) Strategy & Consulting

3) Interactive

4) Operations

As a Fortune Global 500 company, it has been incorporated in Dublin, Ireland since September 1, 2009.

With more than 500,000 employees worldwide—in 200 cities across 51 countries—Accenture also operates more than 100 “innovation hubs,” developing solutions for cloud, finance, and other industries.

You will play a vital role as subject matter expert to support operations and support network personnel through an advisory network architectural role enforcing standards and ensuring they are inline with departmental priorities.

• Develop webpages using Sitecore as CMS
• Oversee Sitecore XP migration from 10.2 to 10.4
• Provide guidance to less experienced Sitecore engineers.
• Facilitate deployments activities.
• Provide guidance to the Business Analysts on efforts estimation

Openlink Endur Business Analyst

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

We are looking for candidates who are self-starter, innovative mindset and enjoys experimenting and playing with new tech.

Right profile:

Technical experience

• Thorough understanding of Agile and waterfall delivery methodology
• Minimum 6-10 years of experience on Endur based on level
• Should have experience in managing an end-to-end delivery of a module
• Strong functional understanding of Gas, power, coal, emissions/renewables trading
• Should have deep experience in latest Endur version with setup experience on all key modules
• Should have good experience in writing basic SQLs, understanding of the Endur data mode
• · Should have basic knowledge on test automation

Professional Attributes

• Candidate must be able to work in small teams, or alone, for project delivery
• Candidate should be able to exhibit strong analytical and problem solving skills, to deliver high quality solutions to clients
• Candidate should be able to liaise with other teams to resolve cross functional issues

About the role:

• Requirements gathering, functional analysis, functional design and end to end configuration of product set up in Endur
• Adept in handling business changes and managing client expectations
• Provide comprehensive document of changes, coordinate user testing, user training
• Effective management of tasks, timelines, progress reporting on tasks
• Manage communication across multiple teams and be a good team player

Why join us?

You will have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Critical Success Factors

Mandatory

• JAVA Core Technology
• Spring Framework / Spring Boot
• Angular JS

Responsibilities include but are not limited to:

• Collaborate with cross-functional teams to gather requirements, design, and develop software solutions that meet business needs
• Implement Agile methodologies, to streamline development processes and maximize team efficiency
• Conduct code reviews and provide technical guidance and mentorship to team members to ensure code quality, best practices, and adherence to standards
• Work with Delivery Lead to maintain project plans, budgets, and timelines, and communicate progress to stakeholders
• Stay up-to-date with emerging technologies and industry trends, and evaluate and recommend new tools, frameworks, and processes to improve team productivity and efficiency

Why join us?

You will have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

The Organization

Accenture is an Irish-domiciled multinational professional services company that provides services in:

1) Technology

2) Strategy & Consulting

3) Song

4) Operations

As a Fortune Global 500 company, it has been incorporated in Dublin, Ireland since September 1, 2009.

With more than 700,000 employees worldwide—in 200 cities across 51 countries—Accenture also operates more than 100 “innovation hubs,” developing solutions for cloud, finance, and other industries.

The Pillar

Accenture Technology combines business and industry insights with innovative technology services to transform your business. Join one of the world’s largest independent providers of technology services to grow your expertise and help clients worldwide to innovate at scale and transform their businesses. Help change how the world works and lives

through technology innovation.

The Group(s)

Accenture Health & Public Services Consulting (HPS) balances the stability of service delivery with the speed to react to citizens’ changing needs. By maximizing the value of existing investments and expertise, we help build the foundations of material improvement that delivers sustainable value for citizens and creates lasting capability within government.

The result is more agile government, with services that respond to individual needs, empowered civil service teams that are ready for anything and an efficient technology infrastructure that can scale rapidly.

Accenture Cloud First / Cloud Infrastructure & Engineering (CIE) is a new multi-service group of 70,000 cloud professionals that brings together the full power and breadth of Accenture’s industry and technology capabilities, ecosystem partnerships, and deep commitment to learning and upskilling clients’ employees and to responsible business, with the singular focus of enabling organizations to move to the cloud with greater speed and achieve greater value for all their stakeholders at this critical time. Specifically, this new group integrates the company’s wide-ranging cloud expertise, including:

· Software Development, Cloud migration, infrastructure, and application services and ecosystem partnerships; deep industry and cross-industry insights, data, and Applied Intelligence capabilities.

Outsystems Solution Architect

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

We are looking for candidates who are self-starter, innovative mindset and enjoys experimenting and playing with new tech.

Right profile:

Mandatory:

Advanced proficiency in the following:

• Solution Architecture
• OutSystems.
• Requirements Analysis
• Solution Planning Costing
• Pricing

Good to have:

• Certification in OutSystems is an advantage.

About the role:

As a Mid-Level Solution Architect, you'll use your expertise in Solution Architecture to design and implement effective solutions for the New EPS project. Your day-to-day activities will involve analyzing client requirements, developing comprehensive solution architectures and technical designs, and providing expert technical guidance and support to project teams throughout the implementation lifecycle.

Advanced proficiency in Solution Architecture and OutSystems, as well as advanced proficiency in Requirements Analysis, Solution Planning Costing & Pricing, and other relevant skills.

Why join us?

You will have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Mandatory

• Experience utilizing open-source automated testing frameworks such as Selenium, Cucumber, and JUnit, or enterprise-level testing tools.
• Proficiency in employing open-source performance testing tools.
• Experience in leveraging open-source penetration testing tools.

Responsibilities include but are not limited to:

• Develop and maintain comprehensive test cases and plans, ensuring alignment with requirements and policy updates.
• Enhance and manage the automated test framework and testing environments to ensure efficiency and reliability.
• Execute tests on new functionalities, promptly identifying and documenting any issues encountered.
• Perform a diverse range of tests including manual, functional, performance, and exploratory tests, while supporting User Acceptance Testing (UAT).
• Collaborate in resolving production issues as they arise.

Why join us?

You will have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

The Organization

Accenture is an Irish-domiciled multinational professional services company that provides services in:

1) Technology

2) Strategy & Consulting

3) Song

4) Operations

As a Fortune Global 500 company, it has been incorporated in Dublin, Ireland since September 1, 2009.

With more than 700,000 employees worldwide—in 200 cities across 51 countries—Accenture also operates more than 100 “innovation hubs,” developing solutions for cloud, finance, and other industries.

The Pillar

Accenture Technology combines business and industry insights with innovative technology services to transform your business. Join one of the world’s largest independent providers of technology services to grow your expertise and help clients worldwide to innovate at scale and transform their businesses. Help change how the world works and lives

through technology innovation.

The Group(s)

Accenture Health & Public Services Consulting (HPS) balances the stability of service delivery with the speed to react to citizens’ changing needs. By maximizing the value of existing investments and expertise, we help build the foundations of material improvement that delivers sustainable value for citizens and creates lasting capability within government.

The result is more agile government, with services that respond to individual needs, empowered civil service teams that are ready for anything and an efficient technology infrastructure that can scale rapidly.

Accenture Cloud First / Cloud Infrastructure & Engineering (CIE) is a new multi-service group of 70,000 cloud professionals that brings together the full power and breadth of Accenture’s industry and technology capabilities, ecosystem partnerships, and deep commitment to learning and upskilling clients’ employees and to responsible business, with the singular focus of enabling organizations to move to the cloud with greater speed and achieve greater value for all their stakeholders at this critical time. Specifically, this new group integrates the company’s wide-ranging cloud expertise, including:

· Software Development, Cloud migration, infrastructure, and application services and ecosystem partnerships; deep industry and cross-industry insights, data, and Applied Intelligence capabilities.

We are looking for candidates who are self-starter, innovative mindset and enjoys experimenting and playing with new tech.

As a member in the application maintenance team for a client through a staff augmentation model, we supplement core skillsets to the client to ensure client’s core system proceeds to operate during its lifecycle by providing investigation and fixes into areas of where the system may have failed to perform as required. Acting as subject matter experts for resources with long tenure proves to be extremely valued by the client due to retains domain knowledge. Providing our expertise in technology given that we have access to tech knowledge where the client may not.

The ideal candidate should have experience in:

• Requirements Gathering, Design Analysis, Development, Testing Support, and Deployment

• Handling Production Support and activities

• Working with stakeholders

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at www.accenture.com.