The Event Executive is responsible for supporting the planning, coordination, and execution of events at Mondrian Singapore Duxton. This role requires a proactive approach to client servicing, logistical coordination, and attention to detail. The Event Executive will collaborate with clients and internal teams to ensure the smooth delivery of events that exceed guest expectations.
How your day looks like?
Event Planning & Coordination
- Assist clients in finalizing event requirements, including venue setup, menu selection, and audiovisual needs.
- Prepare event proposals, contracts, and banquet event orders (BEOs) with clear and concise details.
- Liaise with internal teams (catering, banquet, housekeeping, front office) to coordinate event logistics.
Client Relationship Management
- Build and maintain strong relationships with clients, providing personalized service and attention.
- Conduct site inspections and pre-event meetings to ensure all client needs are addressed.
- Handle client inquiries and resolve any issues or concerns promptly.
Event Execution
- Ensure proper setup and execution of events according to client specifications and hotel standards.
- Provide on-site support during events, troubleshooting and managing last-minute adjustments as needed.
- Coordinate with service teams to ensure smooth event flow and guest satisfaction.
Administrative Duties
- Maintain accurate records of event details, contracts, and post-event evaluations.
- Track event budgets and ensure cost control.
- Assist in preparing monthly reports on event performance and revenue.
Business Development Support
- Work closely with the Sales team to identify potential business opportunities.
- Assist in preparing promotional materials for the hotel’s event services.
- Maintain a network of vendors and suppliers to enhance event offerings.
Team Collaboration
- Participate in team meetings and provide updates on ongoing and upcoming events.
- Share feedback and insights to improve event processes and guest experiences.
Requirements
- Education: Diploma or degree in Hospitality, Event Management, or a related field.
- Experience: 1-2 years of experience in event management or hospitality, preferably in a hotel setting.
- Strong organizational and time-management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in event management tools, CRM systems, and MS Office Suite.
- Knowledge of F&B operations, room layouts, and event logistics.
- Personal Attributes:
- Detail-oriented and solution-focused.
- Positive attitude and ability to work under pressure.
- Flexible and adaptable to changing client needs.
How do I deliver this?
- Tell it like it is- Authentic, honest, you mean it, sincere, true.
- Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
- I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
- Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
- Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.
