Total 8 information security analyst job vacancies in tuas singapore

Security Executive

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Report for duty as per schedule in roster and be in attendance for the daily 15 minutes pre and post shift briefing
• Don essential company issued equipment such as Mobitalk, Bluetooth device, torchlight and pocket mask during duty
• Be in-charge of the Hotel Security Control Room as well as for the day to day operations
• Ensure all official security documents are handled accurately in accordance to SOP
• Manage access points as assigned to ensure all entries are authorized
• Maintain keen vigilance at the pass counters where colleagues, part-timers, casual labors, vendors, contractors, and visitors check in
• Manage the Visitor Management System for visitors, contractors, and vendors
• Manage the Casual labor system for casual labors and part-timers
• Monitor CCTV coverage within the hotel property and highlight any issues observed
• Perform static lobby / convention Centre coverage and duty
• Perform roving security and safety clocking patrol within and around the hotel premises
• Perform enforcement tasks as assigned and be at deployment as per deployment schedule
• Ensure security system are in working order, and if not, to highlight to Assistant Security
• Manager and collaborate to raise maintenance reports
• Coordinate Night Transport for colleagues
• Respond to all security, safety and medical emergencies as soon as possible where assistance is required
• Be part of the Hotel Emergency Action Team (HEAT Team) / Company Emergency Response Team (CERT Team) to respond to emergencies
• Conduct inventory checks of keys and passes
• Handle Loss & Found findings, reports and inquiries
• Provide lift control and VIP
• Perform First Aid/CPR/AED if required
• Respond to and resolve safe box issues without delay
• Respond to and resolve door lock issues without delay
• Conduct crowd control and ushering duties
• Gather and document information and facts upon responding to security, safety and medical emergencies
• Perform any other tasks as assigned by the management of the hotel
• Manage and address all alarms on the Fire & Life Saving System (FPLS) as per SOP
• Manage and address all alarms on the duress and emergency systems
• In-depth knowledge of CCTV system for preliminary investigation and training purposes
• Plan and deploy security personnel within the team and shift
• Plan and deploy coverage for all access points as assigned to ensure no unauthorized entry / prohibited articles
• Check security personnel are at the deployment hourly for situational report
• Guide Security personnel to adhere to operating procedures
• Cover Security personnel duty during breaks or as and when required
• Conduct preliminary investigations such as key reading, CCTV review, interview and ground surveillance
• Update the Security Department of incidents within 2 hours of occurrence via official mobile application group (Synopsis)
• Create Incident Report (HIR), Glitch Report, and record in Daily Occurrence Summary for all incidents
• Ensure all handing over and taking over security documents / equipment are in order and in accordance to SOP
• Participate in all security, safety and medical training and exercises
• Ensure accountability of Visitor, Contractor, Casual Labor, Part-time passes
• Ensure accountability of all hotel keys (physical / electronic) in the key press and ensure records are in order
• Ensure Fire & Life Saving System (FPLS) is online and address all alarms immediately
• Dispatch HEAT / CERT to location of alarm as soon as alarm is activated
• Check Know cross system during duty for any jobs dispatched to Security Department
• Report any non-compliance / non-performance of security personnel to Assistant Security Manager
• Liaise with vendors for follow-up on rectification of equipment
• Address any other tasks instructed by Assistant Security Manager / Director of Security
• Collate reports (HIR), record statements, interview eyewitnesses and perform onsite investigation and involve the Authorities, if necessary
• Assist colleague in handling of unusual guests or colleagues’ problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, colleague or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbances, power or elevator failures, medical assistance and natural disasters
• Familiarized and handle the Saflok system (RFID key cards)
• Notify Security Managers and Hotel Duty Managers (when necessary) of any discrepancies or emergency crisis occurred within the hotel premises. Manage all emergency personnel in response to such crisis
• Train and guide new security officers on security operations, equipment, SOPs and hotel policies
• Continue to train, retrain and guide security officers on new security operations and hotel policies
• Disseminate all information by the Management to the Security Officers
• Make recommendations and/or administers disciplinary actions as and when required
• Encourage and motivate team members in the absence of the managers
• Disciplinary action will be taken as well on continuous non performer
• Select, train, schedule, discipline and direct security colleagues in all aspects of security and safety policies and procedures e.g. operations of surveillance equipment, report writing, record keeping, etc.
• Keep abreast of developments within the hotel and community as they relate to security as well as act as a liaison with local law-enforcement agencies
• Remain informed of current local laws and regulations as they relate to the hotel, particularly in the area of guests, patrons and colleagues’ rights
• Take charge of team buildings or department meetings
• Collect information pertaining to internal or criminal investigations
• Statement taking
• Handle and cultivate informants
• Integrity Operations

Security Supervisor

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Report for duty as per schedule in roster and be in attendance for the daily 15 minutes pre and post shift briefing
• Don essential company issued equipment such as Mobitalk, Bluetooth device, torchlight and pocket mask during duty
• Be in-charge of the Hotel Security Control Room as well as for the day to day operations
• Ensure all official security documents are handled accurately in accordance to SOP
• Manage access points as assigned to ensure all entries are authorized
• Maintain keen vigilance at the pass counters where colleagues, part-timers, casual labors, vendors, contractors, and visitors check in
• Manage the Visitor Management System for visitors, contractors, and vendors
• Manage the Casual labor system for casual labors and part-timers
• Monitor CCTV coverage within the hotel property and highlight any issues observed
• Perform static lobby / convention Centre coverage and duty
• Perform roving security and safety clocking patrol within and around the hotel premises
• Perform patrol on guest floors and the heart of house
• Perform enforcement tasks as assigned and be at deployment as per deployment schedule
• Ensure security system are in working order, and if not, to highlight to Assistant Security Manager and collaborate to raise maintenance reports
• Coordinate Night Transport for colleagues
• Respond to all security, safety and medical emergencies as soon as possible where assistance is required
• Be part of the Hotel Emergency Action Team (HEAT Team) / Company Emergency Response Team (CERT Team) to respond to emergencies
• Conduct inventory checks of keys and passes
• Handle Loss & Found findings, reports and inquiries
• Provide lift control and VIP
• Perform First Aid/CPR/AED if required
• Respond to and resolve safe box issues without delay
• Respond to and resolve door lock issues without delay
• Conduct crowd control and ushering duties
• Gather and document information and facts upon responding to security, safety and medical emergencies
• Perform any other tasks as assigned by the management of the hotel
• Manage and address all alarms on the Fire & Life Saving System (FPLS) as per SOP
• Manage and address all alarms on the duress and emergency systems
• In-depth knowledge of CCTV system for preliminary investigation and training purposes

Assistant Security Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Report for duty as per schedule in roster and be in attendance for the daily 15 minutes pre and post shift briefing
• Don essential company issued equipment such as Mobitalk, Bluetooth device, torchlight and pocket mask during duty
• Be in-charge of the Hotel Security Control Room as well as for the day to day operations
• Ensure all official security documents are handled accurately in accordance to SOP
• Completes the daily Management Task List
• Go through the daily analysis report, security documentation by the operational team, security and safety books as well as to review the deployment sheet to ensure all are in order
• Collate and number (HIR) reports, completes the daily overview report, conduct investigations, record statements, interview eyewitnesses and perform onsite investigation and involve the Authorities, if necessary
• Ensure all security equipment and documentation are operational and in good working order
• Conduct system check for Fire live-saving system (FPLS) during shift
• Ensure all security personnel are fully briefed on major events of the hotel and conduct regular SOP training and review
• Prevent situations that could jeopardize the reputation of the hotel
• Oversee critical and sensitive functions until completion and give command & control the operations during an emergency
• Document all incidents occurred in the hotel in connection with crime, subversions, potential liabilities and insurance requirements
• Assist colleague in handling of unusual guests or colleagues’ problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, colleague or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbances, power or elevator failures, medical assistance and natural disasters
• With all reports and events encountered, constantly review the department’s operational needs working towards efficiency
• Overall in charge of Lost & Found items and handing over to the authorities
• Supervises planning and deployment of security personnel within the team and shift
• Plan and deploy coverage for all access points as assigned to ensure no unauthorized entry / prohibited articles
• Check security personnel are at the deployment hourly for situational report
• Guide Security personnel to adhere to operating procedures
• Cover Security personnel duty during breaks or as and when required
• Assist with preliminary investigations such as key reading, CCTV review, interview and ground surveillance
• Update the Security Department of incidents within 2 hours of occurrence via official mobile application group (Synopsis)
• Create Hotel Incident Report (HIR), Glitch Report, and record in Daily Occurrence Summary for all incidents
• Ensure all handing over and taking over security documents / equipment are in order and in accordance to SOP
• Participate and conduct all security, safety and medical training and exercises
• Ensure accountability of Visitor, Contractor, Casual Labor, Part-time passes
• Ensure accountability of all hotel keys (physical / electronic) in the key press and ensure records are in order
• Address and respond to all FPLS alarms immediately
• Dispatch HEAT / CERT to location of alarm as soon as alarm is activated
• Check Know cross system during duty for any jobs dispatched to Security Department
• Report any non-compliance / non-performance of security personnel to Director of Security
• Liaise with vendors for follow-up on rectification of equipment
• Address any other tasks instructed by Assistant Security Manager / Director of Security
• Plan and schedule Security Department duty roster
• Assist to manage TIMES Software (Duty roster, OT requisition, Time sheet, Leave Approval)
• Assist to manage Material Controls for purchasing purposes
• Be part of either Safety, Fire safety, Personal Data committee
• Complete projects as assigned by Director of Security

Summary 

This position is responsible in ensuring a safe environment for the hotel employees and guests, and safeguards the assets of the hotel. The Security Manager assists the Management, employees and guests in every way that is consistent with the protection and prevention objectives. 

Job Responsibilities 

• Prepare monthly staffing schedules, monitoring staff attendance and assist in planning work schedules.  
• Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action.  
• Handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, and guests of the Hotel.  
• Be proactive in guests’ requests and anticipate Safety needs according to Singapore’s events. 
• Maintain a high level of controlling details within the guest areas. 
• Conform to and enforce Security policies, procedures, rules, and regulations as laid down by ACCOR and the hotel in order to achieve the highest levels of uniformity and guest service.  
• Prepare the annual capital and operating budgets for the Department.  
• Ensure that all potential and real Hazards are reported immediately and rectified. 
• Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel.  
• Assist in safety and emergency training for all employees. 
• Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees. 
• Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc. 
• Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others. 
• Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution. 
• Perform other duties as directed by the General Manager. 

This position is available from January 2025 onwards.

This position analyses and supports the hotel’s results and performance in various revenue streams (Rooms, F&B, Spa and Boutique) and recommends strategies and expectations based on the observed data trends and market changes.

Primary Responsibilities

Manages Revenue Management Operations

• Daily rate strategies review for daily rates and inventory to ensure room revenue optimization.
• Manage distribution of rates and inventory for the various market segments to ensure accuracy and parity.
• Ensures daily communication between Reservations and Front Office colleagues regarding inventory, short-term sell strategies, Group / Convention arrivals, rate changes and sell out strategies.
• Support different revenue streams with extraction of sales figures to support and analyze initiatives.
• To accurately process and manage Group reservations.
• Daily review and optimization of F&B reservations to ensure full optimization of covers and revenue for F&B outlets.
• With direct leader’s guidance, works closely with different revenue streams to support achieving the budget and forecast expectations.

Involvement in Wider Job Function Actions / Relationships

• Surveys the market and competitors in terms of performance (RevPAR Index, market penetration), pricing and availability as a basis for future tactical decisions.
• Takes an active role in the development of rates, promotions, packages and other selling strategies.
• Ensures compliance with the Best Price Guarantee and manage third party distributors in line with AccorHotels standards.
• Identifies business opportunities for need periods and participates in various newsletters, banners, e-brochures or ads to drive incremental revenue in various revenue streams.
• Stays current with the industry trends.
• Conducts and attends relevant meetings.
• Supports AccorHotels Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Values.
• Participates in developing different tactics, encompasses performance metrics, data standards, processes, policies, tools, training, best-practices and case studies to successfully roll out the strategies focusing on all revenue streams including Rooms, Food & Beverage, Spa and Raffles Boutique.
• Performs any other duties and responsibilities that may be assigned.

Summary

This position is responsible in ensuring a safe environment for the hotel employees and guests, and safeguards the assets of the hotel. The Security Manager assists the Management, employees and guests in every way that is consistent with the protection and prevention objectives.

Job Responsibilities

• Prepare monthly staffing schedules, monitoring staff attendance and assist in planning work schedules.
• Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action.
• Handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, and guests of the Hotel.
• Be proactive in guests’ requests and anticipate Safety needs according to Singapore’s events.
• Maintain a high level of controlling details within the guest areas.
• Conform to and enforce Security policies, procedures, rules, and regulations as laid down by ACCOR and the hotel in order to achieve the highest levels of uniformity and guest service.
• Prepare the annual capital and operating budgets for the Department.
• Ensure that all potential and real Hazards are reported immediately and rectified.
• Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel.
• Assist in safety and emergency training for all employees.
• Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees.
• Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.
• Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others.
• Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution.
• Perform other duties as directed by the General Manager.

• Conform to and enforce policies, procedures & rules, and regulations as laid down by Accor and the Hotel to achieve the highest levels of uniformity and guest service
• Directly report to the Assistant Safety and Security Manager / Safety & Security Manager
• Responsible for maintaining the highest level of security within the Hotel at all times whilst on duty
• Protect all guests’ patrons and employees of their belongings
• Ensure the Hotel’s property is well protected
• Take charge of the Hotel Security during duty hours
• Responsible for securing all hotel properties, staff, and clientele following the procedures as stipulated in the security manual
• Enforce the Hotel’s Rules and Regulations
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values
• Record details of significant incidents and activities in the logbook during his shifts
• Ensure all Lost and Found properties are recorded in the Security Management System, hand them over (non-valuables) to the Housekeeping Department as soon as possible, and keep the Duty Manager informed
• Maintain a Hotel Logbook on incidents, complaints, etc., and refer them, if required to the appropriate department for follow-up action

This position is available from January 2025 onwards.

The Security Officer delivers the safety and security measures that meet the requirement of the Hotel Management.

Primary Responsibilities

Manages The Control Room

• Verifies all visitors, guests and contractors of their visit and issue pass to them after verifications.
• Records and issues departmental keys to the colleagues after verification. Acknowledges and records when the keys are returned.
• Reports and documents all incidents in the Security Management Occurrence log.
• Answers to all telephone enquiries in a calm and professionally manner.
• Records and takes pictures of all Loss and Found items surrender by colleagues or others in the “Case Property” form and thereafter to hand over to Housekeeping if there is no claimant.
• Responds to the fire alarm bell activation and activates the CERT members, Decam (Decentralized Alarm Monitoring Station), Hotel Telephone Operator and raised the Fire Alarm Bell Activation Report thereafter.
• Assists in the evacuation when the need arises.
• Assists in managing the Electronic Parking System for the Carpark, including printing the Daily Revenue Report and Settlement Report daily.
• Any other duties assigned by the Security Supervisors and Managers.
• Prepares to assume the role of a CERT member when the need arises.

Carries Out Static Duties

• Ensures a peaceful environment, greets guest coming/going out of the hotel, to report and take action if there is a disturbance.
• Ensures orderly traffic flow, advises drivers of unauthorised parking to park at designated car park and to report and take action if there is disturbance.
• Conducts checks on unauthorised parking, advise the driver to park in designated car parks, to report and take action if there is disturbance.
• Ensures only authorised contractors or supplier’s vehicles is allow to park in the loading bay.
• Ensures smooth traffic movements in the loading bay.
• Ensures the vehicles are parked in an assigned parking lot.
• Ensures no obstruction cause to other vehicles using the loading bay.
• Verifies the identities of all contractors/workers using the loading bay.
• Responds to any emergencies within 3 minutes or less.

Patrols The Hotel Grounds And Buildings

• Residence patrolling for crime prevention and to report of any incidents, disputes disturbances or found properties left unattended.
• Perimeter patrolling to ensure that the hotel’s exterior walls are not vandalised or damaged, ensures the street lamps are in working condition.
• Raffles Arcade Blocks patrolling for crime prevention, providing assistances or enquires from City guests or members of the public.
• Responds to any emergencies within 3 minutes or less.

Involvement As A Member Of The Security Team

• Provides security escorts for finance department to the bank.
• Witnessing for colleagues depositing sales proceeds at finance department.
• Crowd Control Duty during major events or VVIP visits.
• Prepare to assume the role of the CERT members and First Aider.