Total 3 staffing consultant job vacancies in Singapore

Job Description & Requirements

1. Handle phone / sms enquiries and tracking of appointments

2. Confirm , schedule and / or cancellation of appointments for both internal and external patient (SM & Tracking goggle sheet)

3. Follow up call / sms

4. Receiving and Greeting patients upon arriving , confirming the right treatment and registering patients

5. Data entry of patient personal information in system

6. Maintain cleanliness of clinic and front desk

7. Process payments using different payment mode

DUTIES AND RESPONSIBILITIES

1 Perform body and facial treatment services according to respective Treatment Standard Operating Procedures.

2 Provide appropriate consultation and recommend correct treatments.

3 Ensure total customer satisfaction during and after each treatment.

4 Build and maintain a good rapport with customers.

5 Obtain feedback from customers after each treatment service and report such feedback to Clinic Manager.

6 Promote and make appropriate recommendations of products to customers.

7 Responsible for maintenance of cleanliness and neatness of clinic facilities, treatment rooms and other parts of the clinic

8 Prepare necessary treatment products, replenishment of stocks, towels supplies etc.

9 Cover duties for colleagues when there is a manpower shortage.

10 Handle telephone inquiries in the absence of the Front-Desk Executive at the reception area.

11 Fix next appointment date and time for customers after each treatment session.

12 Assist the Clinic Manager and Senior Therapist on ensuring that good services are provided to customers and that customers’ requirements are met.

13 Ensure customer satisfaction through our quality service.

REQUIREMENTS

- IT Literate is preferred

DUTIES AND RESPONSIBILITIES

1 Perform Scalp and Hair treatment services according to respective Treatment Standard Operating Procedures.

2 Provide appropriate consultation and recommend correct treatments.

3 Ensure total customer satisfaction during and after each treatment.

4 Build and maintain a good rapport with customers.

5 Obtain feedback from customers after each treatment service and report such feedback to Clinic Manager.

6 Promote and make appropriate recommendations of products to customers.

7 Responsible for maintenance of cleanliness and neatness of clinic facilities, treatment rooms and other parts of the clinic

8 Prepare necessary treatment products, replenishment of stocks, towels supplies etc.

9 Cover duties for colleagues when there is a manpower shortage.

10 Handle telephone inquiries in the absence of the Front-Desk Executive at the reception area.

11 Fix next appointment date and time for customers after each treatment session.

12 Assist the Clinic Manager and Senior Therapist on ensuring that good services are provided to customers and that customers’ requirements are met.

13 Ensure customer satisfaction through our quality service.

REQUIREMENTS

- IT Literate is preferred