Job Description
With the management team, you are responsible for delivering the best-in-class dining experience to our guests and ensuring that all operational and administrative aspects run smoothly.
A “no-table left unturned” attitude keeps the restaurants/cafés operating without a hitch from opening to closing daily.
Consistently serving with the highest level of standard is the key to leading the team to success.
Responsibilities
- Lead and supervise the team on each shift, ensuring that the company maintains the highest quality of service standards.
- Assist the Restaurant Manager in performing duties related to marketing, operational plans, and other special restaurant functions.
- Handle any guest feedback on food quality and service.
- Supervise, support and confirm that the outlets adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards, policies and procedures.
- Routine inspection of all outlet equipment to assure all are in proper working condition and prepare a list of equipment in need of repair and maintenance.
- Regular stock-taking to ensure sufficient supplies in restaurant/café for smooth operation.
- Plan staff roster based on outlet’s operational requirements.
- Supervise and support the operations of at least two restaurants/cafés.
- Able to function as customer relations and handle customer reservations.
- Ad-hoc responsibilities assigned by the Manager
