Total 1 Fresh/Entry Level customer experience manager job vacancies in Singapore

• Established MNC Ship Broker Company
• Attractive Compensation Package
• Central Business District

Job Duties:

Chartering and Negotiation:

• Identify and negotiate charter party agreements for dry bulk vessels.
• Secure cargoes for vessels and match suitable vessels for client cargo requirements.
• Negotiate terms and conditions of charter parties, ensuring compliance with industry standards.

Client Relationship Management:

• Develop and maintain strong relationships with ship owners, charterers, and operators.
• Provide clients with market insights, updates, and strategic advice.
• Handle client inquiries and resolve any issues promptly and professionally.

Market Analysis and Reporting:

• Monitor and analyze market trends, freight rates, and industry developments.
• Prepare regular market reports and forecasts for clients and internal stakeholders.
• Conduct research to identify new business opportunities and market segments.

Operational Support:

• Coordinate with operations and post-fixture teams to ensure smooth execution of charter parties.
• Assist in resolving operational issues related to vessel performance, delays, and disputes.
• Maintain accurate records of transactions and communications.

Business Development:

• Identify and pursue new business opportunities to expand the company's client base.
• Participate in industry events, conferences, and networking activities.
• Collaborate with the marketing team to promote the company's services and capabilities.

Requirements:

• Qualification: Diploma or Degree of relevant studies
• Minimum of 1-5 years of experience in ship brokering, specifically within the dry bulk sector
• Fresh Graduates or Candidates without experience are welcome
• Proven track record of successful chartering deals and client management.
• In-depth knowledge of dry bulk shipping markets and chartering practices.
• Excellent negotiation, communication, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong analytical and problem-solving abilities.