Total 2 general manager job vacancies in ntu novena campus singapore

Responsibilities:

• Lead and motivate a team to consistently achieve or exceed monthly sales targets set by management.
• Conduct regular training, coaching, and performance reviews to enhance the skills and productivity of team members.
• Monitor team performance through key metrics, including daily, weekly, and monthly KPIs, and provide timely updates to management.
• Ensure all sales submissions and reports are accurate and complete, addressing any discrepancies promptly.
• Oversee daily operations, including conducting morning briefings to review sales performance, talk time, and conversion rates.
• Ensure compliance with all company policies and regulatory requirements in sales and customer interactions.
• Review and evaluate agents’ call quality, identify areas for improvement, and share best practices with the team.
• Analyze sales data to develop and implement strategies to improve performance and meet campaign objectives.
• Manage administrative tasks such as preparing agent sales reports, updating performance records, and handling requests related to customer or agent details.
• Perform additional duties as a Duty Floor Manager (DFM) to support the operational needs of the team.

Requirements:

• Diploma or Bachelor’s degree in Business, Finance, or related field.
• 3+ years of experience in a sales or insurance environment, with at least 1 year in a leadership or supervisory role.
• Strong understanding of general insurance products and sales processes.
• Excellent communication and coaching skills to lead and develop a team.
• Proficiency in preparing and analyzing sales reports and using data to drive decisions.
• Attention to detail and commitment to maintaining compliance standards.
• Ability to work under pressure and achieve results in a fast-paced environment.