Total 3 production consultant job vacancies in D11 Novena, Thomson, Watten Estate

Responsibilities:

• Lead and motivate a team to consistently achieve or exceed monthly sales targets set by management.
• Conduct regular training, coaching, and performance reviews to enhance the skills and productivity of team members.
• Monitor team performance through key metrics, including daily, weekly, and monthly KPIs, and provide timely updates to management.
• Ensure all sales submissions and reports are accurate and complete, addressing any discrepancies promptly.
• Oversee daily operations, including conducting morning briefings to review sales performance, talk time, and conversion rates.
• Ensure compliance with all company policies and regulatory requirements in sales and customer interactions.
• Review and evaluate agents’ call quality, identify areas for improvement, and share best practices with the team.
• Analyze sales data to develop and implement strategies to improve performance and meet campaign objectives.
• Manage administrative tasks such as preparing agent sales reports, updating performance records, and handling requests related to customer or agent details.
• Perform additional duties as a Duty Floor Manager (DFM) to support the operational needs of the team.

Requirements:

• Diploma or Bachelor’s degree in Business, Finance, or related field.
• 3+ years of experience in a sales or insurance environment, with at least 1 year in a leadership or supervisory role.
• Strong understanding of general insurance products and sales processes.
• Excellent communication and coaching skills to lead and develop a team.
• Proficiency in preparing and analyzing sales reports and using data to drive decisions.
• Attention to detail and commitment to maintaining compliance standards.
• Ability to work under pressure and achieve results in a fast-paced environment.

About the Role:
We are seeking an experienced Anti-Money Laundering (AML) Compliance Officer to join a prominent bank on an 8-month contract. In this role, you’ll be a key contributor to the bank’s compliance team, ensuring adherence to AML policies, identifying suspicious activities, and supporting anti-financial crime initiatives. This position is ideal for a detail-oriented professional who thrives in a regulatory environment and is passionate about financial integrity.

Key Responsibilities:

• Conduct AML monitoring and assessments to detect suspicious activities, ensuring compliance with regulatory requirements.
• Review and investigate flagged transactions, working closely with internal teams to document findings.
• Support KYC (Know Your Customer) processes and enhance onboarding procedures for high-risk clients.
• Prepare reports on AML activities, findings, and recommendations for senior compliance management.
• Stay up-to-date on industry regulations, ensuring the bank’s AML policies align with the latest standards.

Qualifications:

• Bachelor’s degree in Finance, Law, Business, or a related field. Certification in AML/CFT (such as CAMS or ICA) is highly preferred.
• Minimum 3-5 years of experience in AML compliance within the Singapore banking or financial services sector.
• Strong understanding of MAS regulatory guidelines, particularly AML Notice 626, KYC/CDD requirements, and transaction monitoring best practices.
• Proficiency in using AML transaction monitoring tools (such as Actimize or Verafin) and conducting risk assessments.
• Excellent analytical, investigative, and reporting skills, with a keen attention to detail.
• Strong communication skills and the ability to work effectively with compliance teams and other stakeholders.

EA License No: 05C3451

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828

Key Responsibilities:

• Conduct regular quality checks on processes and claims to ensure adherence to company standards.
• Develop and implement quality assurance guidelines and best practices for operational procedures.
• Monitor and evaluate customer interactions and claims to ensure compliance with internal and regulatory standards.
• Identify areas for improvement and work collaboratively with teams to enhance quality and operational efficiency.
• Prepare and present reports on quality performance, highlighting trends and actionable insights.

Qualifications:

• Prior experience in quality assurance within the insurance industry is preferred.
• BCP and PGI Certs will be advantageous
• Strong analytical skills and attention to detail.
• Excellent communication skills and ability to work collaboratively across teams.

EA Personnel Name: Izz Bin Lokman
EA Personnel No: R24124828
EA License No: 05C3451