Customer Support Representatives - Travel Agency / Day & Night Shifts
11 months ago
We are looking for enthusiastic Customer Support Representatives to join our team . In this role, you will be the first point of contact for tourists ..
We are looking for enthusiastic Customer Support Representatives to join our team . In this role, you will be the first point of contact for tourists seeking information and assistance with their travel plans. This position requires a commitment to providing exceptional customer service, with a focus on planning travel routes and selling travel products.
Key Responsibilities:
- Answering questions for tourists through online platforms.
- Planning travel routes and selling travel products tailored to client needs.
- Handling inbound phone calls and conducting online consultations.
- Guiding tourists through the transaction process.
- Keeping accurate records of customer interactions and transactions.
Requirements:
- Excellent communication skills.
- Strong organizational skills and attention to detail.
- Ability to work independently and handle multiple tasks.
- Familiarity with travel destinations and route planning.
- Customer service experience is preferred but not mandatory.
Salary:
- Competitive salary based on experience and qualifications.
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