Job Highlights
- Innovative AI Solutions: Play a pivotal role in supporting the launch of Actuals.ai, a generative AI platform poised to transform the B2B2C consumer finance space.
- Dynamic Growth Environment: Join an ambitious company operating in a high-demand, untapped market with abundant opportunities for career advancement.
Company Overview
Actuals is a forward-thinking technology company dedicated to addressing significant B2B challenges, with a special focus on underrepresented areas like employee benefits and rewards. Our flagship platform, Actuals.ai, leverages cutting-edge generative AI to revolutionize the consumer finance advisory sector. Combining deep market insights with transformative technology, Actuals aims to set new standards in advisory services.
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Role Description
As an Administrative Executive at Actuals, you will play a key role in supporting our operational, marketing, and product teams to drive efficiency and organizational success. This position offers the opportunity to work closely with cross-functional teams and contribute to the success of our innovative AI-driven platform. Your contributions will ensure smooth administrative operations, enabling Actuals.ai to make a lasting impact on the consumer finance landscape.
This role provides an opportunity to work in a dynamic, high-growth environment where you will be instrumental in streamlining operations, maintaining client relationships, and supporting our blue ocean strategy.
Key Responsibilities
- Operational Support:Oversee day-to-day administrative functions to ensure smooth operations across departments.
Manage schedules, calendars, and correspondence for executives and teams.
Coordinate meetings, prepare agendas, and maintain organized records of discussions and decisions.
- Client Relationship Management:Support the development and maintenance of client relationships by managing communication channels and ensuring timely follow-ups.
Serve as a key point of contact for client inquiries and escalate issues to relevant teams as needed.
- Cross-Functional Coordination:Collaborate with the product and marketing teams to support campaigns, events, and client engagement initiatives.
Assist in the preparation of reports, presentations, and other materials to support strategic objectives.
- Compliance and Documentation:Ensure adherence to regulatory and company guidelines in all documentation and communication.
Maintain accurate records of certifications, contracts, and key administrative files.
- Efficiency Improvement:Identify and implement processes to improve administrative efficiency and organization.
Provide recommendations to streamline workflows and enhance team productivity.
What We’re Looking For
- Detail-Oriented and Organized: Ability to manage multiple priorities effectively while maintaining attention to detail.
- Proactive Mindset: Anticipate needs and take initiative to resolve challenges independently.
- Strong Interpersonal Skills: Demonstrated ability to build rapport with internal teams and external stakeholders.
- Adaptability and Resilience: Thrive in a fast-paced, evolving environment while maintaining a solutions-oriented approach.
- Technical Competence: Comfortable using productivity tools, scheduling software, and CRM platforms.
Why Join Us?
- Growth Opportunities: Be part of the inaugural team launching Actuals.ai, with the potential to advance rapidly in your career.
- Innovative Environment: Collaborate on cutting-edge generative AI solutions designed to redefine consumer finance.
- Supportive Culture: Work with a motivated, collaborative team that values resilience and continuous learning.
Minimum Qualifications
- Education: International Baccalaureate Diploma or equivalent;
- Experience: At least 2 years of experience in administrative roles, ideally within the technology or finance sectors.
- Skills: Strong communication, organizational, and problem-solving skills, with proficiency in Microsoft Office and CRM tools.
Preferred Qualifications
- Experience: Background in a high-growth startup, finance, or AI-driven organization.
- Language Skills: Fluency in English is required; proficiency in Mandarin is an advantage.
- Certification: Familiarity with compliance and financial services standards (e.g., CMFAS certifications) is a plus.
Take the Leap
We offer a competitive compensation package, including performance-based incentives and opportunities for career advancement. If you are an organized, motivated professional ready to make an impact in a fast-paced, high-growth environment, this is the role for you!
Apply now to join our transformative journey and help shape the future of consumer finance advisory.
