Develop, implement, and enforce scalable Ads & Shopping policies across multiple geographies.
Ensure policy intent is translated in execution..
Develop, implement, and enforce scalable Ads & Shopping policies across multiple geographies.
Ensure policy intent is translated in execution.
Optimize policy implementation so it can be achieved with efficiency and scale.
Manage and resolve escalations from internal and external stakeholders.
Explain our policies to diverse internal and external audiences.
Arbitrate the policy line where it is gray.
Identify escalation trends and provide feedback to strengthen formats, systems, policies, and processes.
Identify gaps or conflicts in the existing policy framework, develop scalable solutions, and work to obtain consensus across the organization.
Skills/Qualifications:
At least 3 years of experience in Trust and Safety, policy, communications, cybersecurity, operations, or related fields.
Preferred qualifications:
Experience in Trust & Safety
Experience in policy implementation and understanding of advertising policies
Ability to work cross-functionally and program management
Data analyst skills e.g. Large Language Model (LLM) prompting, tuning and implementation, coding, databases and querying, statistical analysis
Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment and ability to exercise judgment in a crisis