We are looking for a Deputy Manager IT to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of our company’s computing needs.
The successful candidate will have improved skills, a proven professional experience and a detailed knowledge of industry’s best practice processes. Deputy manager would be responsible to manage the overall IT & Telecom infrastructure includes Servers / Desktops/Laptops / Networks/ Security tools and required applications to run the day-to-day operations.
He would assist in gathering, analysing and document the business requirement pertaining to existing IT application Change requirement or new requirement.
He would be responsible to carry out UAT in consultation with users and third-party vendors. He will assess the need of training in area of Office 365 tools / Ticketing tools / MS office or an existing ERP or a business application.
He will be responsible to ensure the compliance in terms of software licenses, security patch updates, end point and server protection tools in consultation with Group IT complying Group IT policies.
Key Accountabilities or Activities
• End user support for ERP / IT applications / General IT support
• IT Infrastructure management includes servers/telecom systems / firewalls / security tools /Backup
• IT application training to end users and address day to day operational issues
• Business requirement analysis & Documentation
• Project activities co ordination for IT application development & implementation
• Third party vendor management
• IT peripheral procurement and installation
Necessary:
• Background in Computer Science, Information Technology, Computer Engineering or equivalent
• Excellent communication skills, able to articulate technology solutions to various audiences
• Strong working knowledge of various technology platforms and practices, including, but not limited to, Microsoft .NET technologies/ABAP development and SAP ERP implementation / support.
• Strong knowledge of new or latest technology, and able to gauge suitability to the organization's business
• Innovative mindset and able to challenge assumptions
• Strong knowledge of IT infrastructure and end users support management including Office 365 / Windows/Linux / Firewall and cloud hosted infra and services.
• Knowledge of SAP ERP implementation would be added advantage.
Desired:
• Excellent communication skill and business process knowledge
• Having experience / knowledge of commodity trading domain
Personal Attributes:
• Excellent communication skill Verbal / written
• Preferable education – B.E / B.Tech./BS Computer
• Team work & willingness to learn new things
• Culture fit
Significant Working Relationships
Internal:
• Team work
• Willingness to learn new things.
