Customer Service Coordinator - Support | West | $2.8k
17 hours ago
The Opportunity:
Our Client, MNC Air-conditioning company
Location: Jurong East
Basic Salary: Up to $2,800
Working hours: Monday – Friday, ..
The Opportunity:
- Our Client, MNC Air-conditioning company
- Location: Jurong East
- Basic Salary: Up to $2,800
- Working hours: Monday – Friday, 8.00am – 5.30pm
Job Responsibilities:
- Scheduling technician work schedules for dispatching service orders through designated systems assigned by the coordination team.
- Coordinating with customers on service delivery dates, including managing all required documentation for repair and maintenance contracts.
- Arranging logistics for field services, including issuing parts to field staff or subcontractors and organizing delivery of necessary equipment or parts.
- Collecting service reports from the field team and managing payment collections from customers.
- Coordinating customer payment receipts with the finance team for verification.
- Drafting and sending standard quotations to customers, as prepared by the sales team.
- Supporting field staff with any required assistance.
Job Requirements:
- call center or service coordinator experience
- Proficiency in Microsoft Office for processing documents.
- Strong organizational, communication, and multitasking skills.
- Detail-oriented and efficient in a fast-paced environment
- Experience in the HVAC industry is a plus.
Next Step:
- Simply click on 'Apply here' to drop your resume.
- All shortlisted candidates will be contacted.
Jason Ng
Direct Line: 6697 7967
EA License No: 91C2918
Personnel Registration Number: R23113333
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