Total 135 human resource business partner job vacancies in d09 cairnhill orchard river valley

About Us

Adecco Group, headquartered in Zurich and a Fortune 500 company, is a global leader in HR solutions. Founded in 1996, we offer services like temporary staffing, permanent placement, and recruitment process outsourcing across over 60 countries. Adecco combines global reach with local expertise, using technology to enhance its HR ecosystem. The company is committed to corporate social responsibility, focusing on diversity, sustainability, and community development, and supports various industries, including IT, finance, healthcare, and manufacturing.

The Role

Reporting directly to the Head of Sales, your role as Business Development Manager for Singapore will be to drive new sales for Adecco Singapore in specific market segments. You will be responsible for securing new business opportunities in White Spaces and maximizing Small and Medium Enterprises revenue by selling all Adecco’s service lines (Staffing, Outsourcing, Permanent Placement) with the goal of overachieving budget.

Key Responsibilities

• Set-up Commercial Game Plan to enlarge sales funnel and ultimately increase revenue and market share
• Prospect new clients for Staffing, Outsourcing and Permanent Placement business lines, through business development actions
• Ensure rigor in the management of opportunities, with flawless internal and external stakeholder engagement, from prospecting, qualifying, proposing, negotiating, closing, contract implementation and handover to the delivery team
• Manage the Sales Pipeline in CRM and track the delivery of closed opportunities
• Report activity regularly

Key Requirements

• Minimum Degree Qualification preferred
• Minimum 4-5 years of experience in a sales function (preferably in a multinational environment), customer focused, with sound management skills
• Recruitment industry experience (including but not limited to staffing, outsourcing or permanent placement) would be ideal, B2B sales is a minimum requirement
• To be successful in this role, you need to be a tenacious hunter, a real doer
• Experience with Microsoft Packages, PowerPoint, Excel and CRM required

The Opportunity

• Adecco is partnering with a leading bank to look for a Business Analyst
• Starts off as a 12 months contract

The Job

* Collate and manage all the details regarding the application for the assigned business vertical
- information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
* Support user community on business queries and guidance on better usage of the system on daily BAU activities.
* Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
* For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
* Collate and rationalise all stakeholders' requirements and walkthrough these requirements with team
* Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
* Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
* Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester's testing result.
* Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

Next Steps

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Business Analyst
• We regret to inform that only shortlisted candidates will be contacted

Responsibilities:

· Developing new partners to increase channel breath, also to enhance the existing partner’s business to boost channel depth.

· Identify opportunities in the end users’ space and coordinate with partners on the sales and project fulfilment.

· Based on the corporate strategy, regional and industry business objectives, gain insight into business opportunities, develop and execute key customer development strategies.

· Collaborate with all parties to plan, design, deliver, and accept customers' and partners' data center solutions. Through end-to-end project operation and customer relationship management, take responsibility for data center integration project operation, revenue target achievement, and customer satisfaction.

· Build organizational relationships with partners and customers and continuously expand new customers and partners.

· Managing weekly reporting of pipeline and forecast.

· Planning and conducting sales workshop, product seminars and trade shows.

· Preparing presentations, reports, and commercial quotations.

Requirements:

· Bachelor degree or above, majored in Business administration/Mechanical/Electrical engineering, etc.;

· Proficiently use office software such as Word, Excel, and PowerPoint.

· Good communication, presentation and collaboration skills.

· At least 2 years of dedicated data center infrastructure solution sales/service or design experience, with good network of Channel Partners or Contractors.

· Channel Sales and Account management experience

· Dynamic individual who is passionate to join a fast-growing team with a track record of achieving result

· Be able to understand customers' business, and strategic requirements, influence customers' plans and budgets, and design solutions based on customer requirements

· Partner and customer communication and guidance: Be able to influence partner/customer decision-making supporters/decision makers, effectively transfer product and solution values, establish a good trust relationship with customers, and influence customer decision-making

· Proficiency in both Mandarin and English is essential to effectively communicate with Chinese speaking head office, stakeholders, counterparts, and customers.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

About Us

Adecco Group, headquartered in Zurich and a Fortune 500 company, is a global leader in HR solutions. Founded in 1996, we offer services like temporary staffing, permanent placement, and recruitment process outsourcing across over 60 countries. Adecco combines global reach with local expertise, using technology to enhance its HR ecosystem. The company is committed to corporate social responsibility, focusing on diversity, sustainability, and community development, and supports various industries, including IT, finance, healthcare, and manufacturing.

The Role

As a Senior Business Development Executive, you will be involved in driving new sales and management of Global and National level accounts for Adecco Singapore. The incumbent would also be responsible for maximizing specific accounts penetration via positioning cross service lines (Staffing, Perm, Outsourcing, Adecco Eco-system etc.) in the Global and strategic local entities, ultimately facilitating the delivery of business budget.

Key Responsibilities

• Delivering new sales revenue targets for across various business lines
• Ensuring quantitative activity KPI are delivered by the sales team in order to ensure continued growth in the accounts
• Ensuring rigor in the management of these accounts, extending across disciplined account management methodologies and internal and external stakeholder engagement
• Ensuring front-end tools (Salesforce) are well adopted. This includes the disciplined management of the Sales Pipeline, in addition to the tracking (‘Transformation’) of given opportunities full potential

Requirements

• Minimum Degree / BSc in Business or relevant
• Minimum 3-5 years of experience in the sales function (preferably in a multinational environment)
• Recruitment industry / B2B experience
• Solution selling skills in putting together complex multi-faceted deals from bid receipt to solution crafting, to pricing, presentation, negotiation, and closing
• Direct Asia/ Singapore market experience
• Customer focused and come with sound project management skills
• Knowledge of pricing as well as sales techniques
• Detail-oriented, responsible and familiar with PowerPoint, Excel and MS Project

• Location at Changi Business Park
• Starts off as 6 months contract

The Job

1. Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects that are approved.
2. For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing) is aligned with the data flow strategy.
3. Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team.
4. Actively partnering with the team in the design process to ensure that the business solutions being implemented are aligned to business strategy: - achieve cost savings, design for no operations, designed for low maintenance.
5. Create testing strategy, test script, and formulate sign-off/success criteria to stakeholders and to get concurrence on.
6. Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.
7. Assist Project Manager for preparing in presentation slides.
8. Collate and manage all the details regarding the application for the assigned business vertical information could span from details of interfacing systems where data is created, how data is being sent, how application data is being stored and used, etc.

Next Steps

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• We regret to inform that only shortlisted candidates will be contacted

The Opportunity

• Adecco is partnering with a Technology Multinational Corporation company to search for a Partner Sales Manager
• Office location: Central (CBD Area)
• Working hours: Office hours (Mon- Fri)
• This role starts off as contract position

The Talent

• 8-10 years of relevant work experience in SaaS, Business development roles including exposure to SaaS solutions.
• B2B experience – working directly or indirectly with enterprises Experience driving early stage product adoption, leveraging ecosystems, channel and strategies of scale
• Problem solving – having faced many predicaments in the past, you are a natural at getting to the heart of a problem and navigating the path to a suitable outcome for all.
• Program management – you are at ease with managing various competing projects, keeping everyone up to date and following through on delivery.
• Strategic thinking – you enjoy seeking out the relevant information to craft strategic, long-term plans along with corresponding targets
• Negotiation – a skill you have developed over the years in the channels space, understanding and even anticipating the push and pull factors is now second nature.
• Collaboration – you are deliberate in creating multi region, cross-functional relationships to lead projects successfully.
• Analytical – you leverage data to develop business plans, understand customers and market insight and analyze program effectiveness.

The Job

• Implement regional strategies & programs to transform our resellers to become activated to sell a wider suite of company's products.
• Negotiate and enable resellers to retain and expand their existing business customers that are using company's solution.
• Drive quarterly business plans with partners and own the day-to-day execution via a direct and active relationship with partners.
• Support the sales delivery via partner-led go-to-market activities and channel-sales plays, e.g. account-based marketing, events, campaigns,
• Track, analyze and communicate key quantitative metrics and run quarterly business reviews with regional & global partner exec teams
• Collaborate with cross-functional teams across the organization including product, sales, customer success, partner engineering, legal, marketing, and PR.

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Partner Sales Manager
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

The Opportunity

• This is an exciting opportunity to work for one of the leading banks in Singapore
• It is an opportunity for a Business Analyst to join their team
• This contract will be for 12 months, starting in Jan 2025.

Job description:

• This position reports to Operation Project Management Team Lead and interacts with Regional Product, Technology and Operation teams. Main responsibility covers change management and to ensure quality deliverables within project timeline.

Responsibilities:

• Understand and analyse business requirements for User Stories creation
• Support and represent Users when dealing with Stakeholders in SDLC process
• UAT test cases preparation, execution, and progress tracking
• Defect management and reporting
• Support and coordinate change implementation & post-production monitoring
• Coordinate enhancement walkthrough and user training
• Coordinate and assist in resolving production issues
• Support in tracking and collate statistics for ongoing MIS, Metrics/Benchmarks reporting & strategy presentation
• Fund Services (Fund Administration/ Transfer Agency) in Hedge funds experience preferred

Requirements:

• Degree in relevant field
• Experience in Fund Accounting/Fund Administration will be added advantage.
• Transfer Agency (Fund Services) experience
• Knowledge in Hedge fund performance fee calculation
• Exposure to process streamlining and change management
• Proficient in Microsoft O365 suite

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Business Analyst (TA)
• We regret to inform that only shortlisted candidates will be contacted

The Opportunity

• This is an exciting opportunity to work for one of the leading banks in Singapore
• It is an opportunity for a Business Analyst to join their team
• This contract will be for 12 months, starting in Jan 2025.

Responsibilities

• Gather, collate, and analyse requirements from business users and provide clear functional specifications for enhancements to ALM Risk Systems.
• Perform impact analysis of enhancement requests on existing processes.
• Design solutions that are sound, adequate, and forward-looking to address ALM business requirements.
• Plan, schedule and execute to deliverable objectives from initiation till successful implementation within agreed timelines.
• Devise comprehensive test plans (including test scenarios and test cases) to test IT deliverables.
• Perform User Acceptance Testing, Regression Testing, Simulation Testing and Live verification to ensure system deliveries meet requirements objectives.
• Formulate a Roadmap for ALM Risk Systems that continually address existing and potential business needs.
• Provide functional support to business users and co-manage ALM Risk System production issues with technology partners.

The Talent

• Degree in Banking, Financial Engineering, Computer Science or any other related quantitative discipline with about 1 to 5 years’ relevant experience in business analysis area
• Understanding and experience in the area of ALM Risk, including Liquidity Risk and Interest Rate Risk, specifically LCR, NSFR, MCO, IRRBB is preferred.
• Prior experience in implementing or managing an ALM Risk System would be an advantage.
• Prior business analysis experience of interfacing between IT Teams and end Users and translating / documenting business requirements into documents that can be used by IT Teams for development of systems solutions.
• Knowledge of machine learning and AI usage would be useful.
• Strong inter-personal, communication, presentation, analytical and problem-solving skills
• Proficient in SQL and Excel

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Business Analyst
• We regret to inform that only shortlisted candidates will be contacted

The Opportunity

• Adecco is partnering with a leading bank to look for Business Analyst for Futures & Derivatives Clearing
• Focus: Provide PM/ BA support for front to back control review in futures and derivatives clearing.
• Starts off as a contract till 31 Dec 2025
• Location: CBD

The Talent

• At least 6 years experience in FX and Derivatives
• Experience in Data Analysis, tracing cash events through multiple systems front to back.
• Experience in delivering Operational process improvements and controls
• Track record as a Business Analyst/ Program manager within the Financial Services/Investment Banking industry.
• Knowledge of Markets Operations businesses/ functions is required. Knowledge & understanding of workflows and controls beneficial.
• Knowledge on Futures and Options products and Clearing industry is a plus.
• Strong communication skills to enable the capture of current state and target state processes, challenges and requirements
• Ability to work independently, multi-task, have great attention to detail and take ownership of various parts of a project or initiative.
• Able to lead conference calls and produce meeting agendas, materials, and minutes.
• Have experience of leading User Acceptance Testing (UAT) projects, including overseeing the development & implementation of the UAT test plan, scripts and tools using the detailed functional requirements document.
• Must be extremely organized, motivated and a self-starter.
• Ability to prioritize and multi-task is key.
• Excellent analytical and problem-solving skills and ability to clearly document findings and put together proposals for solutions.
• Excellent Excel, Powerpoint and process mapping skillsets required.
• Ability to work in fast paced environment under tight contractual deadlines.
• Excellent communication and stakeholder management skills, with the ability to communicate to a range of audiences and facilitate discussions.
• Willingness to ask questions, challenge the process and seek out answers.

The Job

• Provide PM/ BA support for front to back control review in futures and derivatives clearing.
• Perform root cause analysis of control gaps in the operations team.
• Documentation of project artefacts, including, Target Operating Models, BRDs, User Stories, Test Cases
• Support Ops SME’s in determining, identifying, and remediating the control gaps and documenting them.
• Deliver requirements, prepare testing plans if any and execute/oversee testing and development of associated project artifacts as required for deliverables.
• Day-to-day management of individual project responsibilities including milestone setting, task and actions management, co-ordination, and execution of plan within required timelines and to stakeholder quality expectations.
• Assess and manage risk and issues.
• Support and manage business ad-hoc queries and requirements.
• Foster and maintain relationships with business and technology stakeholders and support engagement in working groups, steercos, and workshops where required.
• Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly.
• Can exercise independence of judgement and autonomy and can operate with a limited level of direct supervision.
• Requires attention to detail when making judgments and recommendations based on the analysis of factual information.

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Business Analyst (FX & Derivatives)
• We regret to inform that only shortlisted candidates will be contacted

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client, a leading bank in Asia, is currently seeking individuals to join their team as Business Development Manager.

about the role

As a Business Development Manager, you will be responsible for:

• Selling a diverse range of banking products and services, catering to the financial requirements of SMEs.
• Identifying and acquiring new borrowing accounts through outreach initiatives and referrals.
• Offering financial solutions to effectively address the needs of SME clients.
• Building strong sales networks with both internal and external business partners, such as Relationship Managers, Property Agents and Brokers.
• Ensuring proper adherence to the Bank's internal policies, business processes, and regulatory requirements while maintaining high standards in advisory procedures and documentation.

skills and experience required

• Minimum diploma in any discipline.
• Minimum 2 years of business banking sales experience will be advantageous.
• Good working attitude, highly motivated and result oriented.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

The Opportunity

• The Group Audit Data Analytics and Platform team is responsible for driving innovation in Analytics & Digital to help audit teams uncover risks and control weakness across different markets; and advance the Digital Auditing journey. They are looking for a Intermediate Business Analyst to deliver end-to-end data analytics projects.
• Office Location: CBD
• Starts off as a 12 months contract

The Job

1. Work closely with business auditors to understand requirements and translate into user stories and design of analytics solutions
2. Using data driven operating model (DDOM) to integrate data and analytics to fulfil project requirements
3. Analyze requirements and prepare UI design to drive the creation of test cases
4. Design and implement dashboard to visualize analytics results
5. Manage project progress, risks and dependencies. Host regular meetings to update progress and present results to stakeholders
6. Work closely with technology team for project co-development and deployment
7. Align with other application teams on system interfaces design and API needs
8. Work with business auditors to plan for user acceptance test (UAT), coordinates and monitor progress and acceptance of UAT

Required Experience

1. At least 4 years of experience in managing and delivering data analytics project
2. Proficient in SQL, Python programming
3. Proficient in dashboard design (Tableau is a plus)
4. Experience in UI design and wireframing tools will be a plus
5. Knowledge of banking industry will be a plus
6. Knowledge and experience in IT / computer science is a plus
7. Knowledge in data science/ machine learning is a plus
8. Independent, self-motivated, team player and can work under pressure
9. Good interpersonal skill and stakeholder management skill
10. Organized and able to work with minimal supervision
11. Keen to explore new technology

Next Step

• Please send in your resume to [email protected]
• Application: Business Analyst
• We regret to inform that only shortlisted applicants will be contacted

Our client, a leading bank in Asia, is currently seeking individuals to join their team as Business Development Manager.

about the role

As a Business Development Manager, you will be responsible for:

• Selling a diverse range of banking products and services, catering to the financial requirements of SMEs.
• Identifying and acquiring new borrowing accounts through outreach initiatives and referrals.
• Offering financial solutions to effectively address the needs of SME clients.
• Building strong sales networks with both internal and external business partners, such as Relationship Managers, Property Agents and Brokers.
• Ensuring proper adherence to the Bank's internal policies, business processes, and regulatory requirements while maintaining high standards in advisory procedures and documentation.

skills and experience required

• Minimum diploma in any discipline.
• Minimum 2 years of business banking sales experience will be advantageous.
• Good working attitude, highly motivated and result oriented.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Responsibilities:

• Collaborate with stakeholders, including sales teams, product managers, and IT, to gather and document business requirements for CPQ processes.
• Analyze current CPQ processes and identify areas for improvement or optimization.
• Translate business needs into functional specifications for the CPQ system.
• Design and configure CPQ solutions based on business requirements, ensuring that they meet the needs of the sales process.
• Implement CPQ tools and features such as product configuration, pricing rules, discounting, and quote generation.
• Test and validate CPQ configurations to ensure they work as expected and meet business objectives.
• Identify inefficiencies in the current CPQ process and recommend solutions to streamline operations.
• Work with cross-functional teams to optimize product configurations, pricing strategies, and quoting accuracy.
• Implement best practices for CPQ processes to enhance sales efficiency and reduce errors.
• Ensure data integrity within the CPQ system, including product information, pricing, and customer data.
• Develop and maintain reports and dashboards to track CPQ performance metrics and key performance indicators (KPIs).
• Analyze CPQ data to identify trends, opportunities, and areas for improvement.

Job Requirements:

• Bachelor’s degree in Business Administration, Information Technology, Finance, or a related field.
• Advanced degrees or certifications in relevant areas can be an advantage.
• Proven experience as a Business Analyst, preferably in a B2B environment.
• Experience with CPQ systems (e.g., Salesforce CPQ, Oracle CPQ, SAP CPQ) is highly desirable.
• Experience with CRM and ERP systems, and an understanding of how they integrate with CPQ solutions.
• Strong understanding of CPQ processes and best practices.
• Proficiency in configuring and managing CPQ systems, including product configuration, pricing rules, and quote generation.
• Familiarity with data analysis tools and techniques for generating reports and insights.
• Basic knowledge of programming or scripting languages (e.g., Apex, SQL) is a plus.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
• Ability to translate business requirements into technical specifications and vice versa.
• Attention to detail and a commitment to delivering high-quality work.
• Ability to manage multiple projects and priorities in a fast-paced environment.

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.

Simply click on 'Apply here' to drop your resume or email at [email protected]

All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Job Responsibilities:

• Collaborate with business stakeholders to understand their needs, goals, and challenges related to the wholesale eService platform.
• Conduct workshops, interviews, and surveys to gather detailed requirements.
• Document business requirements, functional specifications, and user stories, ensuring they are clear, comprehensive, and aligned with business goals.
• Create process flows, wireframes, and mockups to illustrate the desired functionality.
• Define the scope of testing activities, including functional testing, user acceptance testing (UAT), and regression testing.
• Identify potential risks related to functionality, user adoption, and integration, and develop mitigation strategies.
• Lead the functional aspects of projects related to the wholesale eService platform, including planning, tracking progress, and ensuring timely delivery of milestones.
• Coordinate with cross-functional teams, including IT, marketing, and sales, to ensure alignment and smooth project execution.

Job Requirements:

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.
• A master’s degree or additional certifications in business analysis (e.g., CBAP, PMI-PBA) is a plus.
• 5+ years of experience as a Business Analyst, with a focus on eService platforms or digital solutions in a wholesale or B2B environment.
• Proven experience in leading functional teams or projects, with the ability to manage multiple stakeholders and drive successful outcomes.
• Strong understanding of wholesale business processes, customer needs, and market trends.
• Proficiency in using tools like Jira, Confluence, or similar platforms for managing requirements and project documentation.
• Experience with process modeling tools like Visio, Lucidchart, or similar.
• Ability to analyze data and generate insights to support decision-making and platform enhancements.
• Basic understanding of user experience (UX) and user interface (UI) principles to collaborate effectively with design teams.
• Strong problem-solving skills with the ability to think critically and make data-driven decisions.
• Excellent verbal and written communication skills, with the ability to convey complex concepts to both technical and non-technical stakeholders.
• Strong interpersonal skills, with the ability to work effectively with cross-functional teams and foster a collaborative environment.
• Ability to lead and inspire teams, manage conflicts, and drive projects to successful completion.

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.

Simply click on 'Apply here' to drop your resume or email at [email protected]

All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Location at Changi Business Park

Starts off as 12 months contract

The Job

• Collate and manage all the details regarding the application for the assigned business vertical
• Information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

The Talent

• Degree holder with a major in banking/finance and/or prior banking experience will be preferred
• Capable of effectively working under pressure and meeting tight deadlines

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• We regret to inform that only shortlisted candidates will be contacted

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Client Intro:

Our client is a global leader in consulting, technology services, and digital transformation. With a focus on innovation and sustainability, they offer a wide range of solutions to help businesses thrive in the rapidly evolving digital landscape, delivering value to clients across various industries worldwide.

Job Responsibilities:

• Project manager on the different topics allocated, manage end-to-end project on Scoping, execution, testing and production. Build a strong project culture on reporting, stakeholder management
• Functional expert on the domain, conduct end to end studies and architecture and solution definition
• Act as a subject matter expert on the domains, perform analysis
• Production support where intervention is required on a functional expertise level.
• Perform end-to-end tests, plan and coordinate UAT, change management and golive support.
• Able to work in a matrix environment building a strong relationship with Regional and Central IT teams and clients
• A team player, who is able to work in a diverse team and comes with an open mindset to learn and adapt
• Provide regular updates to project sponsors and business stakeholders, organize project steering meetings and issues meeting minutes
• Collaborate and follow up with development teams regionally/globally to establish IT Solutions and ensure timely delivery of the IT Solution
• Develop good communication channel and good working relationship with Central teams in Europe and ISPL and ability to influence global teams to deliver APAC specific requirements.
• Pre-empt and escalate any risks/issues to management/steering committees in a timely manner
• Provide tactical solution to business in case of tight timelines and collaborate with different stake holders to provide strategic solution
• Provide trainings to Business Users and APS team before the functional project go-live and prepare support document on the wiki/SharePoint.
• Contribute to the team resource development. Effective transfer and share functional and technical knowledge to team mates.

Job Requirements:

• Strong understanding of Capital Market deal flow from pricing to booking, risk management and back office, especially on FICC instruments – FX, Deposits, Rates, Options, derivatives and Payments
• Strong Program Management skillset and expertise in delivering large transformation programs
• Strong people management skills in developing functional project managers
• International exposure in working in a complex matrix organization
• Strong analytical and interpersonal skills as well as reporting capabilities
• Strong communication and presentation skills both verbal and written
• Experience as a BA/Developer in banking environment
• Have experience working with Global Teams
• Be business oriented, positive, resilient, full of stamina with a clear focus on results and deliveries
• Be creative, innovative, pro-active and convincing in terms of finding solutions.

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at [email protected].

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

The Opportunity

• Adecco is partnering with a leading global bank to look for a Business Control Analyst
• Contract Duration: 9 months
• Office Location: CBD

The Job

We are seeking to hire a talented individual to join the APAC GBAM AML organization. This is a Front Line unit role, responsible for interpreting AML standards and guidance issued or updated by Global Financial Crimes and Compliance organization in the bank. This role will report to APAC GBAM AML Lead & will be responsible to deliver timely analysis; impact assessment and implementation of Technology; People; Process infrastructure to ensure compliance with the regulatory changes and mitigate regulatory risk for the bank. This role will have a strong face off with Regional Business Leaders; COO’s; MLRO’s; Operational Leaders within EPO; Global Markets & Global Banking.

Responsibilities:

• Demonstrate comprehensive understanding of Enterprise and Regional AML policy and standards; Global Banking and Markets products / business and operations processes.
• Independently drive impact assessment and implementation of system; people; processes and control infrastructure for complex volume of AML regulatory changes within Asia Pacific region.
• Facilitate communication of impact and changes to APAC Regional stakeholders.
• Be a subject matter expert for Anti Money Laundering issues within APAC Region, engage and collaborate closely with Regional and Global Stakeholders within GFCC; Operations and Front Line Units to drive solutions with a 360 view.
• Act as a point of contact in the region for:
• Key AML technology and process-control projects and initiatives;
• Management of AML Self-Identified Audit Issues (SIAI) & Compliance Identified Audit Issues (CIAI);
• Management of Internal and external AML exam and
• Any other business matters related to AML that may arise during course of usual business.

The Talent

• Minimally 5 years of hands on AML policy and standards experience.
• Excellent communication skills and ability to influence; must be able to appropriately convey ideas, concerns and opinions across differing levels of organization and build relationships.
• Proactive and self-motivated , able to manage competing priorities ; make timely and fact based decisions
• Highly organized and demonstrate a bias for action and a commitment to achieving sustainable results.
• Results driven with attention to detail
• Strong teamwork skills in a global and regional setting.
• Demonstrate strong risk orientation; challenge status quo and is passionate to drive change

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Business Control Analyst
• We regret to inform that only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918