Total 359 it support executive job vacancies in Singapore

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Job Qualification

Education Bachelor or better – Computer Science or related field, couped with relevant industry certification, will be advange.

This position requires a minimum of 3+ years of experience in supporting or developing application.

Mandatory:
- Possesses strong analytical, logical and problem solving skills

- Technical background around industry leading DevOps tooling.

- Excelent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process/piplines.

- Good hands on experience in following technologies

Jenkins, Maven, Nuget, SonarQube, Jira and Nexus
Versioning control systems: Git , AzureDevOps|TFS and SVN
SQL scripting (SQL Server or Oracle are preferred)
JIRA platform experience
- Experience in writing Windows / Linux scripting (PowerShell, Bash, Ruby, Python, etc.)



Nice to Have

- Experience working in the financial industry or a similarly regulated environment.

- Additional certification in ITIL, sybersecurity

- Programing or scripting slikkls for automation purpose.



Other Professional Skills and Mind-set

- Strong communication (written, and verbal) in English is a must.

- Proactive style of working, organizational skills.

- Strong analytical and problem solving skills.

- Ability to multi-task and work independently with minimal supervision.

- Team player mindset.

- Understanding and respect of cultural diversity.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Clarify the needs of the client and translate them into rigorous requirement lists
• Identify standard and project specific deliverables, key assumptions, follow and mitigate risks and issues
• Anticipate early in the project any compliance / regulatory requirement and start informing stakeholders of such risk and measure their impact
• Define, measure and report project KPI with right level of information
• Identify right resource within teams and constitute / coordinate project team members
• Report or escalate any important risk and issues to Sponsor and local management for appropriate action
• Create, review or adapt when necessary existing processes to make them more relevant, efficient and optimal
• Communicate to Sponsor any change with right level of information and manage to get his approval
• Follow, report budget actual/forecast to project stakeholders and local management
• Set relevant control in place to ensure that what has been delivered meets requirements validated
• Manage and document the project hand over with production teams
• Continuously improve project management toolkits and methodologies

Job Qualification

This position requires a minimum of 5 years of relevant experiences, ideally in a CIB banking environment.

Functional

• Expertise in project cycle management and methodology
• Ability to anticipate, manage risks
• Hands on knowledge and understanding of Infrastructure main components
• Strong project management experience with ability to work on multiple projects at the same time
• PMP or other certification would be a plus

Technical

• Practical knowledge of virtual technologies in batches and SAN environment
• Experience in Network, Security, Storage, Database, Workplace, Telecom projects
• Strong MS Project and Office suite
• High level understanding of software development will be a plus

Other Professional Skills and Mindset

• High organizational skills including time management
• Excellent verbal and written communication across all levels of the organization
• Team player mindset
• Able to cope with multiple technologies, environment and teams, with high pressure
• Good influencing, negotiation, conflict resolution and data analysis skills
• French speaking will be a plus.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Job Qualification

Education Bachelor or better – Computer Science or related field, couped with relevant industry certification, will be advange.

This position requires a minimum of 3+ years of experience in supporting or developing application.

Mandatory:

- Possesses strong analytical, logical and problem solving skills

- Technical background around industry leading DevOps tooling.

- Excelent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process/piplines.

- Good hands on experience in following technologies

• Jenkins, Maven, Nuget, SonarQube, Jira and Nexus
• Versioning control systems: Git , AzureDevOps|TFS and SVN
• SQL scripting (SQL Server or Oracle are preferred)
• JIRA platform experience

- Experience in writing Windows / Linux scripting (PowerShell, Bash, Ruby, Python, etc.)

Nice to Have

- Experience working in the financial industry or a similarly regulated environment.

- Additional certification in ITIL, sybersecurity

- Programing or scripting slikkls for automation purpose.

Other Professional Skills and Mind-set

- Strong communication (written, and verbal) in English is a must.

- Proactive style of working, organizational skills.

- Strong analytical and problem solving skills.

- Ability to multi-task and work independently with minimal supervision.

- Team player mindset.

- Understanding and respect of cultural diversity.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Liaise and collaborate with stakeholders (IT teams and business users) to analyze information needs and functional requirements and deliver the following artifacts: detailed functional specifications, use cases, test strategy and test cases (including entry and exit criteria)
• Prepare, maintain and communicate the above mentioned functional documentation
• Analyze and transform business requirements into solutions with the help of Development teams.
• Plan, prepare and execute the testing strategy and tests (SIT) of the overall developed solutions
• Deliver fully tested products on-time, up to production deployment.
• Follow up and support User Acceptance Tests (UAT)
• Support the project planning, schedules and milestones in coordination with project teams
• Report status to project stakeholders
• Report and escalate key risks, and issues
• Prepare and maintain the application user guide
• Provide L2/L3 support on production incidents

Job Qualification

This position requires relevant experiences as an IT Business Analyst supporting the development of enterprise wide complex information systems within major organizations, ideally in a banking environment. The level of detail of the knowledge will be assessed considering the seniority of the candidate.

Mandatory

• Hands-on experience of coordination between the IT business lines and IT team (various locations) and as primary functional support for development teams
• Knowledge in project cycle methodologies and management
• Knowledge in software development life cycle and software testing life cycle
• Good experience in managing small to medium-sized projects (iterative or agile).
• Strong ability to interpret business needs and translate them into requirements
• Experience in writing test documents and performing functional tests
• Ability to anticipate risks
• Identify and determine enhancements to improve business processes and to mitigate/reduce risks
• Strong experience in working with Microsoft Office tools (including MS Project).
• Proficient in SQL database queries
• Ability to prepare dataset for analysis and validation purposes

Nice to Have

• Knowledge of performance testing and associated tools
• Ability to speak or understand French

Other Professional Skills and Mind-set

• Strong analytical and problem solving skills
• Proactive style of working
• Strong communication (written, and verbal) and organizational skills
• Ability to multi-task and work independently with minimal supervision
• Team player mindset
• Understanding and respect of cultural diversity

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Opportunity

• Opportunity to work in well-known MNC, Resume Booster!
• Working Hours: Monday - Friday, 10am – 7pm (Mondays & Fridays WFH)
• Location: Central / One-North
• Duration: 1 Year (renewable subjected to performance)
• Salary: $1,800 monthly

The Requirement:

• Able to work independently with minimal supervision.
• Able to commit for at least 1 year.
• Proficient in MS Office and Google Workspace.
• Knowledge of Salesforce is a plus!

Job Description:

• Verification of opportunities and ensuring that all documentations (e.g.: licenses, menus) are valid for smooth merchant onboarding.
• Handles day-to-day operations for the Sales team through various tasks (e.g.: report generation, pipeline management, onboarding, slides).
• Coordinate with relevant stakeholders in relation to onboarding and contracting processes.
• Handles tickets and channel escalations and assigning them to the relevant stakeholders within SLA.
• Ad-hoc administrative tasks as assigned by team lead.

Next Step

• Prepare your updated resume, click "apply" or send to [email protected]
• *Only shortlisted candidates will be contacted.

The Opportunity:

Adecco is partnering with a Luxury Retail client and we are currently looking for a Logistics Executive to join their business. Reporting to the Logistics Manager, this position requires the incumbent to oversee a team of 4-5 to handle daily logistics coordination between boutiques for all inbound and outbound matters around the region. This is an exciting opportunity for candidates who have 2-3 years of experience overseeing/mentoring their team members.

• Permanent opportunity
• Work hours: 9am - 6pm
• Work location: East Region
• Luxury retail industry

The Job:

• Oversee the tracking of all outgoing shipments to guarantee timely execution and delivery
• Plan, coordinate, and schedule export shipments to meet specified timelines
• Optimize freight and related costs through the strategic scheduling and consolidation of export shipments
• Process and prepare shipments within the system and ensure declared permits comply with Singapore Customs regulations
• Timely processing of all returns (both inter-company & Export Wholesalers)
• Update the inbound shipment database daily and ensure no discrepancies
• Strategically plan, enhance recording, maintain cost-effective buffer stock levels, and conduct monthly accounting for the re-export of CITES to regional markets
• Handle ATA Carnet applications, monitor renewals and return status, work with stakeholders to address discrepancies, ensure accurate completion by customs and guarantee compliance with regional guidelines for ATA Carnet hand-carry
• Assess and review forwarding agents' performance and service, and support in sourcing and selecting new agents
• Organize CIT for local and overseas shipments, manage the Claims Database with monthly updates, and coordinate secure transportation for Brands events and photoshoots
• Prepare export shipment, lead-time performance, and CITES purchase and usage reports
• Identify staff training needs, foster team building and leadership, and manage staff including recruitment and development
• Meet or exceed set targets and KPIs, satisfy stakeholder requirements, and achieve a rating above 3.5 in the yearly satisfaction survey

The Talent:

• Degree in any discipline
• Prior experience in logistics for luxury retail/consumer goods is an added advantage
• Ensure compliance with all customs regulations (local, national, and international regulations)
• Manage the complete process of inbound and outbound air shipments, to ensure workflow at all times
• Independent worker, able to make rational decisions and provide guidance to juniors
• Knowledge in Tradenet and SAP is an added advantage

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!

The Opportunity:

Our client has been actively engaged in the Luxury Retail sector for over 23 years now, operating in both retail and wholesale segments across Greater China, encompassing Hong Kong, Macau, Taipei, and key cities in Mainland China. Reporting to the Sales Manager, we are looking for a Sales Support Executive to join their wholesale business to support the team on daily wholesale operations coordination and preparing sales reports.

• Permanent opportunity
• Work location: Central region
• Work hours: 9am - 6pm
• Salary: Up to $4,000/month + VB

The Job:

• Manage day-to-day operations of the wholesale division, emphasizing effective coordination internally and externally across sales, products, budgets, and procedures within the designated sales area. This focus aims to achieve objectives related to sales, stock management, quality control, brand image, and planned expansion.
• Manage the entire process of order processing, overseeing the creation and confirmation of orders by liaising with the Customer Service team and clients. Track delivery statuses, manage accounts payable, service rates, and training initiatives with meticulous attention to detail.
• Regularly consolidate clients' sales results, KPIs, and business reviews on a weekly and monthly basis. Offer support to management by conducting specific business and commercial analyses.
• Assist the team during buying sessions by managing appointment schedules, preparing for buys, consolidating orders, and conducting thorough buy analyses.
• Work collaboratively with the sales and finance departments to streamline payment processes.
• Conduct comprehensive checks on documentation provided by logistics providers, ensuring compliance with trade transaction requirements.
• Recommend Visual Merchandising props for customers in alignment with brand guidelines, collaborating closely with the sales team to ensure cohesive and brand-consistent displays.
• Collaborate effectively with both internal and external stakeholders on all operational and logistics-related activities.
• Provide support for store events activation and diligently follow up on results.

The Talent:

• Prior experience in the retail or wholesale division with a focus on either order processing, merchandising, visual merchandising, or sales support is an added advantage
• Strong interpersonal skills, meticulousness, and high independence to complete tasks within deadlines
• Proficient in Microsoft Office, particularly Excel and PowerPoint, to deliver advanced data analysis and presentation capabilities.
• Ability to communicate in Mandarin to liaise with native Chinese-speaking stakeholders located in Greater China

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package, and apply directly to [email protected]. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

The Opportunity

• Opportunity to work in an MNC in the Luxury Retail industry
• Fun and dynamic environment
• Monday - Friday; 8.30am – 5.30pm
• CBD
• Salary: Up to $4000
• 4 months contract
• Candidates with no experience are welcome to apply as training will be provided!

The Talent:

• Minimum: Diploma/ Degree in related field
• 2 years of working experience in related field
• Strong analytical skills, track record of identifying issues and delivering solutions
• Strong stakeholder management and strong communication skills.
• SAP System experience will be an added advantage

Job Description

• Local Accounts Payable point of contact
• Invoice processing
• Follow up on invoice approvals from Commercial/Marketing teams.
• New Vendor Onboarding
• Purchase Order creations
• Managing petty cash transactions
• Provide IT and office administrative support.
• Any other duties as assigned.

Next Step

Prepare your updated resume, send to the following email:

[email protected]

*Only shortlisted candidates will be contacted*

The Opportunity

• Opportunity to work in an MNC in the Luxury Retail industry
• Fun and dynamic environment
• Monday - Friday; 8.30am – 5.30pm
• CBD
• Salary: Up to $4000
• 4 months contract
• Candidates with no experience are welcome to apply as training will be provided!

The Talent:

• Minimum: Diploma/ Degree in related field
• 2 years of working experience in related field
• Strong analytical skills, track record of identifying issues and delivering solutions
• Strong stakeholder management and strong communication skills.
• SAP System experience will be an added advantage

Job Description

• Local Accounts Payable point of contact
• Invoice processing
• Follow up on invoice approvals from Commercial/Marketing teams.
• New Vendor Onboarding
• Purchase Order creations
• Managing petty cash transactions
• Provide IT and office administrative support.
• Any other duties as assigned.

Next Step

Prepare your updated resume, send to the following email:

[email protected]

*Only shortlisted candidates will be contacted*

Client Intro:

Our client is a global leader in consulting, technology services, and digital transformation. With a focus on innovation and sustainability, they offer a wide range of solutions to help businesses thrive in the rapidly evolving digital landscape, delivering value to clients across various industries worldwide.

Job Responsibilities:

• Assist project or team leads in evaluating and recommending the appropriate IT infrastructure products (commercial or open source) that will meet project or customer requirements
• Take charge or support the deployment of said products, including integration and testing activities at the System-as-a-whole level
• Work with engineers from other disciplines (e.g. software, cybersecurity, integration) in the delivery of turn-key systems or proof-of-concept (POC) initiatives
• Monitor the health of infrastructure services and perform availability management for servers and its services, and assist in the resolution of operational issues
• Create & maintain technical documentation on Operations / Audit Best Practices, troubleshooting & related solutions knowledge base
• Manage the system recovery process (backup/restore of Infrastructure services and critical production server data and image) and assist in preparing incident reports in the event of outages
• Participate in failover or disaster recovery exercises of the IT infrastructure when required
• Deploy security fixes on Infrastructure services in accordance to enterprise vulnerability and patching strategy
• Support the administration of servers, VMware/Hyper-V platforms and domain controllers/LDAP servers
• Participate in the optimization of system performance and system capacity planning

Job Requirements:

• Degree in Computer Science, Information Technology or related disciplines
• At least three years of relevant IT experience in designing (not mandatory), deploying and managing IT infrastructure systems.
• Required knowledge and experience with Windows Server 2k16/2k19, Linux, VMware/Hyper-V virtualization, and Azure Cloud
• Knowledge of infrastructure best practices, system technologies, operation processes and system engineering methodologies
• Working knowledge of cybersecurity technologies will be desirable
• Technical certification in cloud and system technologies, such as CCNA, Microsoft Certified: Azure Administrator Associate, VCP (VMware), VMCE (Veeam), CEH etc. will be advantageous
• Good written and oral communication skills
• Motivated team player with a keen eye for details, but able to work independently as well when required
• Candidate should also be willing to explore new technical domains in order to have a holistic technical view of the digital transformation landscape

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at [email protected].

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

The Opportunity

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for a Marketing Campaign Executive to join their team
• This will start off as a 12-month contract role
• Office Location: MBFC

Responsibilities

Execute campaigns to drive debit card spend and deepen market share
Handle customer enquiries and rewards fulfilment for card products and related campaigns
Support data reporting
Participate in system replatform from requirement scoping to testing and implementation
Support system enhancements such as testing and live verifications
Collaborate with internal and external partners to meet deliverables

The Talent:

• Degree
• Fresh graduates with a keen interest in consumer cards are welcomed
• Prior experience in the banking sector will be an added advantage
• Proficient in MS Word, Excel and PowerPoint

Next Steps

• Prepare your updated resume and send it to [email protected]
• We regret to inform only shortlisted candidates will be contacted

Job Responsibilities:

Setup Architecture and Design guidelines for the platforms across on-premise (GPC)
Develop Designs Frameworks, Work collaboratively with development team, technical lead and business analyst to determine technical direction and approach to system design and implementation
Coach and train project team members on Technical architecture processes and best practices
Analyze security vulnerability reports for Operating system, Middleware solutions
Plan operating system, middleware patching involving ATFM and Accenture
Work with Infrastructure partners (ATFM, GPC) to set up development, testing, and production environments
Proposes solutions that satisfy performance requirements; ensures test strategy validates performance requirements; tunes application performance issues
Recommendations to strategic plans and reviews; preparing and completing action plans; implementing production and quality standards; resolving problems; identifying trends; determining system improvements; implementing change.
Develops and maintains system documentation

Job Requirements:

Top 3 Core skills

1. Experience in Operational, Maintenance of solutions at On-premise, Cloud

2. Experience in setting up development, testing, and production environments at GPC and cloud

3. Experience in building/maintaining solutions running on Linux, IBM WebSphere, IBM Curam V7, IBM DB2, custom packaged applications like AngularJS, NodeJS, Docker container management, Kong API Gateway

Experience in AWS

Experience in managing DevOps

Experience in MEAN Stack

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

The Opportunity

• Opportunity to work in well-known MNC, Resume Booster!
• Working Hours: Monday - Friday, 10am – 7pm (Mondays & Fridays WFH)
• Location: Central / One-North
• Duration: 1 Year (renewable subjected to performance)
• Salary: $1,800 monthly

The Requirement:

• Able to work independently with minimal supervision.
• Able to commit for at least 1 year.
• Proficient in MS Office and Google Workspace.
• Knowledge of Salesforce is a plus!

Job Description:

• Verification of opportunities and ensuring that all documentations (e.g.: licenses, menus) are valid for smooth merchant onboarding.
• Handles day-to-day operations for the Sales team through various tasks (e.g.: report generation, pipeline management, onboarding, slides).
• Coordinate with relevant stakeholders in relation to onboarding and contracting processes.
• Handles tickets and channel escalations and assigning them to the relevant stakeholders within SLA.
• Ad-hoc administrative tasks as assigned by team lead.

Next Step

• Prepare your updated resume, click "apply" or send to [email protected]
• *Only shortlisted candidates will be contacted.

The Opportunity

• Working with well-establish retail (FMCG) company
• Working Hour: Monday – Thursday 8.30am to 6pm, Friday 8.30pm to 5.30pm
• Location: East

The Talent

• A diploma or degree in Computer Science, Information Systems, Business Administration, or related field.
• At least with internship experience in project management or project coordination, preferably in retail or F&B industry.
• Knowledge of POS, Kiosks, Customer Loyalty and Lease Management system is an advantage.
• Good communication, interpersonal, and presentation skills.
• Ability to work independently and as part of a team.
• Strong analytical, problem-solving, and organizational skills.
• Proficient in Microsoft Office applications, especially Excel and PowerPoint.
• Able to work under pressure and meet tight deadlines.

The Job

• Assist Project Manager in leading, managing and implementing assigned projects related to POS, Kiosks, Customer Loyalty and Lease Management system.
• Work closely with the program manager, project manager, vendors, and internal stakeholders to ensure the successful delivery of the projects.
• Provide first level support, coordinate user acceptance testing, user training, user change management, and post-implementation support activities.
• Develop a deep understanding of the business processes and technical aspects of the assigned projects.
• Serve as the single point of contact and liaise with other supporting teams where required.
• Undertake project activities and maintenance operations required for successful execution and completion of assigned projects.
• Execute assigned tasks independently with minimal supervision.
• Lead and participate in design specifications and prototype workshops.
• Manage risks and issues as and when required.
• Convey and clarify requirements with vendors, review their deliverables to ensure functional and technical requirements are met and addressed.
• Perform a variety of project administrative duties, including disseminating project information to project stakeholders, monitoring the achievement of project activities, developing and maintaining project deliverables.
• Arrange logistics for meetings, conferences, trainings, and other project-related activities.
• Organize project committee meetings and prepare the necessary materials, including reports, presentations, agendas, minutes and other meeting collateral.
• Transcribe and accurately record key decisions and action items resulting from meetings.

Next Steps

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)

To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to [email protected]

All shortlisted candidates will be contacted. All the best!

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices
• Maintain programmable code outlined in technical instructions and specifications for software applications.

Job Qualification

• Bachelor’s degree in Science (computer studies ) or information Technoloy or Programming & Systems Analysis
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

The Opportunity:

Our client has been actively engaged in the Luxury Retail sector for over 23 years now, operating in both retail and wholesale segments across Greater China, encompassing Hong Kong, Macau, Taipei, and key cities in Mainland China. Reporting to the Sales and Marketing Manager, we are looking for a Sales Operations Executive to join their wholesale business to support the team on daily wholesale operations coordination, the full spectrum of order processing and logistics arrangement, merchandising and retail operations activities.

• Permanent opportunity
• Work location: Central region
• Work hours: 9am - 6pm
• Salary: Up to $4,000/month + VB

The Job:

• Manage day-to-day operations of the wholesale division, emphasizing effective coordination internally and externally across sales, products, budgets, and procedures within the designated sales area. This focus aims to achieve objectives related to sales, stock management, quality control, brand image, and planned expansion.
• Manage the entire process of order processing, overseeing the creation and confirmation of orders by liaising with the Customer Service team and clients. Track delivery statuses, manage accounts payable, service rates, and training initiatives with meticulous attention to detail.
• Regularly consolidate clients' sales results, KPIs, and business reviews on a weekly and monthly basis. Offer support to management by conducting specific business and commercial analyses.
• Assist the team during buying sessions by managing appointment schedules, preparing for buys, consolidating orders, and conducting thorough buy analyses.
• Work collaboratively with the sales and finance departments to streamline payment processes.
• Conduct comprehensive checks on documentation provided by logistics providers, ensuring compliance with trade transaction requirements.
• Recommend Visual Merchandising props for customers in alignment with brand guidelines, collaborating closely with the sales team to ensure cohesive and brand-consistent displays.
• Collaborate effectively with both internal and external stakeholders on all operational and logistics-related activities.
• Provide support for store events activation and diligently follow up on results.

The Talent:

• Prior experience in the retail or wholesale division with a focus on either order processing, merchandising, visual merchandising, or sales support is an added advantage
• Strong interpersonal skills, meticulousness, and high independence to complete tasks within deadlines
• Proficient in Microsoft Office, particularly Excel and PowerPoint, to deliver advanced data analysis and presentation capabilities.
• Ability to communicate in Mandarin to liaise with native Chinese-speaking stakeholders located in Greater China

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package, and apply directly to [email protected]. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

The Opportunity:

Our client has been actively engaged in the Luxury Retail sector for over 23 years now, operating in both retail and wholesale segments across Greater China, encompassing Hong Kong, Macau, Taipei, and key cities in Mainland China. Reporting to the Sales and Marketing Manager, we are looking for an Operations Executive to join their wholesale business to support the team on daily wholesale operations coordination, the full spectrum of order processing and logistics arrangement, merchandising and retail operations activities.

• Permanent opportunity
• Work location: Central region
• Work hours: 9am - 6pm
• Salary: Up to $4,000/month + VB

The Job:

• Manage day-to-day operations of the wholesale division, emphasizing effective coordination internally and externally across sales, products, budgets, and procedures within the designated sales area. This focus aims to achieve objectives related to sales, stock management, quality control, brand image, and planned expansion.
• Manage the entire process of order processing, overseeing the creation and confirmation of orders by liaising with the Customer Service team and clients. Track delivery statuses, manage accounts payable, service rates, and training initiatives with meticulous attention to detail.
• Regularly consolidate clients' sales results, KPIs, and business reviews on a weekly and monthly basis. Offer support to management by conducting specific business and commercial analyses.
• Assist the team during buying sessions by managing appointment schedules, preparing for buys, consolidating orders, and conducting thorough buy analyses.
• Work collaboratively with the sales and finance departments to streamline payment processes.
• Conduct comprehensive checks on documentation provided by logistics providers, ensuring compliance with trade transaction requirements.
• Recommend Visual Merchandising props for customers in alignment with brand guidelines, collaborating closely with the sales team to ensure cohesive and brand-consistent displays.
• Collaborate effectively with both internal and external stakeholders on all operational and logistics-related activities.
• Provide support for store events activation and diligently follow up on results.

The Talent:

• Prior experience in the retail or wholesale division with a focus on either order processing, merchandising, visual merchandising, or sales support is an added advantage
• Strong interpersonal skills, meticulousness, and high independence to complete tasks within deadlines
• Proficient in Microsoft Office, particularly Excel and PowerPoint, to deliver advanced data analysis and presentation capabilities.
• Ability to communicate in Mandarin to liaise with native Chinese-speaking stakeholders located in Greater China

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package, and apply directly to [email protected]. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

The Opportunity:

Our client is a leading multinational corporation, specializing in the production of optical products. We are currently seeking an IT Engineer, to be responsible for supporting Navision system and implementation of EDI solutions.

• Taiseng
• Mon-Fri 9AM-6PM
• Basic up to $5,800 + AWS + Variable Bonus

The Job:

• Supporting Navision system and producing Jet Reports.
• Supporting and implementation of new EDI solutions and applications, develop and maintaintenance of EDI integration using XML.
• Installation and maintenance of hardware and software.

The Talent:

• Min. Diploma qualification in IT.
• Strong proficiency in Navision application support.
• EDI knowledge will be highly advantegous.

The Opportunity

• Work with a well-established corporate and investment bank
• Location: Central

The Talent

• Bachelor's degree or higher in Computer Science or related field, or equivalent work experience in the industry. Certification in trade finance or IT will be an advantage.
• Minimum of 1 year of experience in supporting or developing applications for trade finance products such as documentary credits/collections and guarantees.
• Able to perform rotating shift between ASIA and EMEA time
• Strong analytical, logical and problem-solving skills with the ability to understand business processes and workflows of trade finance.
• Ability to multi-task and work independently with minimal supervision and adhere to IT production and deployment standards.

The Job

• You will be responsible for providing technical and functional support to a range of Corporate IT and Security applications related to trade finance. Your main duties will include:
• Communicating with end-users through phone, chat, email, or a ticketing system and addressing their issues or requests.
• Analyzing and managing incidents/problems/requests from users and escalating them to the appropriate level if needed.
• Collaborating with cross-functional teams to troubleshoot and resolve technical issues efficiently and effectively.
• Customizing the application, developing document templates and advices according to the business needs and specifications.
• Supervising and monitoring daily and monthly jobs and ensuring their successful completion.
• Processing and issuing daily, weekly and monthly reports on data and tickets.
• Working in shifting schedules (ASIA and EMEA) to provide 24/7 support coverage.

Next Steps

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)

To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to [email protected].

All shortlisted candidates will be contacted. All the best!

The Opportunity

• Opportunity to work in well-known MNC, Resume Booster!
• Working Hours: Monday - Friday, 10am – 7pm (Mondays & Fridays WFH)
• Location: Central / One-North
• Duration: 1 Year (renewable subjected to performance)
• Salary: $1,800 monthly

The Requirement:

• Able to work independently with minimal supervision.
• Able to commit for at least 1 year.
• Proficient in MS Office and Google Workspace.
• Knowledge of Salesforce is a plus!

Job Description:

• Verification of opportunities and ensuring that all documentations (e.g.: licenses, menus) are valid for smooth merchant onboarding.
• Handles day-to-day operations for the Sales team through various tasks (e.g.: report generation, pipeline management, onboarding, slides).
• Coordinate with relevant stakeholders in relation to onboarding and contracting processes.
• Handles tickets and channel escalations and assigning them to the relevant stakeholders within SLA.
• Ad-hoc administrative tasks as assigned by team lead.

Next Step

• Prepare your updated resume, click "apply" or send to [email protected]
• *Only shortlisted candidates will be contacted.

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

Main responsibilities:

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Job Qualification

Education Bachelor or better – Computer Science or related field, work experience in the industry certification will be an advantage.

This position requires a minimum of 1+ years of experience in supporting or developing application.

Mandatory:

- Possesses strong analytical, logical and problem solving skills

- Technical background (basic/intermediate knowledge of databases, application servers and programming languages)

- Excelent communication skills in English, both written and verbal, with the ability to convey technical concepts to non-technical users.

- Possesses strong written and verbal communication skills in English.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process

Nice to Have

- Experience working in the financial industry or a similarly regulated environment.

- Knowledge around software development, cybersecurity, application support is a plus.

- Programing or scripting skills for automation purpose.

Other Professional Skills and Mind-set

- Strong communication (written, and verbal) in English is a must.

- Proactive style of working, organizational skills.

- Strong analytical and problem solving skills.

- Ability to multi-task and work independently with minimal supervision.

- Team player mindset.

- Understanding and respect of cultural diversity.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

Job Responsibilities:

Accountable for overall Informatica Support delivery for GIC project
Manage and Drive all the client meetings independently
Provide regular and proactive status reports to Client on Informatica tickets
Work with Junior resource in the team and ensure all Informatica support tickets/assigned actions are delivered on time and with good quality
Should be able to articulate the incidents/business impact and work confidently with Informatica Vendor and Infrastructure teams to resolve the issues
Manage and guide junior resources.
Maintain Runbooks /Standard operating guides and manuals

Job Requirements:

Skillset: Informatica Power Center and Designer Tools Server Admin Support Unix/Linux Informatica Upgrade Support (Good to have)

Good Attitude and Communications Team Management Tableau knowledge (Good to Have)

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices

Job Qualification

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Liaise and collaborate with stakeholders (IT teams and business users) to analyze information needs and functional requirements and deliver the following artifacts: detailed functional specifications, use cases, test strategy and test cases (including entry and exit criteria)
• Prepare, maintain and communicate the above mentioned functional documentation
• Analyze and transform business requirements into solutions with the help of Development teams.
• Plan, prepare and execute the testing strategy and tests (SIT) of the overall developed solutions
• Deliver fully tested products on-time, up to production deployment.
• Follow up and support User Acceptance Tests (UAT)
• Support the project planning, schedules and milestones in coordination with project teams
• Report status to project stakeholders
• Report and escalate key risks, and issues
• Prepare and maintain the application user guide
• Provide L2/L3 support on production incidents

Job Qualification

This position requires relevant experiences as an IT Business Analyst supporting the development of enterprise wide complex information systems within major organizations, ideally in a banking environment. The level of detail of the knowledge will be assessed considering the seniority of the candidate.

Mandatory

• Hands-on experience of coordination between the IT business lines and IT team (various locations) and as primary functional support for development teams
• Knowledge in project cycle methodologies and management
• Knowledge in software development life cycle and software testing life cycle
• Good experience in managing small to medium-sized projects (iterative or agile).
• Strong ability to interpret business needs and translate them into requirements
• Experience in writing test documents and performing functional tests
• Ability to anticipate risks
• Identify and determine enhancements to improve business processes and to mitigate/reduce risks
• Strong experience in working with Microsoft Office tools (including MS Project).
• Proficient in SQL database queries
• Ability to prepare dataset for analysis and validation purposes

Nice to Have

• Knowledge of performance testing and associated tools
• Ability to speak or understand French

Other Professional Skills and Mind-set

• Strong analytical and problem solving skills
• Proactive style of working
• Strong communication (written, and verbal) and organizational skills
• Ability to multi-task and work independently with minimal supervision
• Team player mindset
• Understanding and respect of cultural diversity

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241