Total 3 legal manager job vacancies in Singapore

Job Responsibilities

• Secure deals with enterprise client for products & services such as Cybersecurity & Cloud Services, IT Resource Outsourcing, IT Infrastructure, Managed Print, IP Telephony and Security and Physical Door Access systems.
• Manage enterprise accounts to ensure customer satisfaction and build deepening business relationships.
• Meet holistic IT needs of existing clients to grow total services rendered.
• Lead and facilitate meetings/ presentations with clients at all levels to gather accurate IT requirements and present the companies offerings.

Job Requirements

• Bachelor's Degree from a local Singapore university in any discipline.
• Quick learner who thrives in a fast paced environment and aspires to be in the tech industry.
• 2 or more years experience in B2B corporate sales with a proven track record of success.
• Comfortable with people at all positions, including C-level executives.
• Strong presentation and communication skills.

Job Summary:

The SOC Manager will oversee the day-to-day operations of the Security Operations Center. This role is responsible for managing and coordinating the monitoring, detection, and response to cybersecurity incidents. The SOC Manager will lead a team of cybersecurity analysts and engineers, ensuring that all security incidents are addressed promptly and effectively.

Responsibilities

• Lead and manage the SOC team, including recruitment, training, and performance evaluation of security analysts and engineers.
• Develop and implement SOC policies, procedures, and processes to ensure effective and efficient security operations.
• Monitor the security landscape and ensure that the SOC team is equipped with the latest threat intelligence, tools, and technologies.
• Coordinate and respond to security incidents, ensuring proper incident management and response protocols are followed.
• Conduct regular security assessments, vulnerability scans, and penetration tests to identify potential security risks.
• Collaborate with other departments to ensure the organization's security posture is maintained and improved.
• Develop and maintain key metrics and reports to measure the effectiveness of the SOC operations.
• Provide advisory to clients for compliance with relevant regulatory requirements and industry standards.
• Stay updated on the latest security threats, trends, and technologies to continuously improve the SOC's capabilities.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• Minimum of 5 years of experience in information security, with at least 3 years in a SOC or incident response role.
• Advantageous to have managed and led a team of security professionals.
• In depth understanding of Cyberkill Chain and Mitre Att&ck framework
• In-depth knowledge of security technologies and tools such as SIEM, IDS/IPS, firewalls, and endpoint protection.
• Experience with incident response methodologies and best practices.
• Strong understanding of network protocols, system architecture, and cybersecurity threats.
• Proficiency in scripting and automation tools is a plus.
• In-depth understanding of ITIL Framework
• Strong understanding of cybersecurity frameworks and standards (e.g. ISO 27001, CIS Controls & NIST)
• Advantageous to possess relevant industry certifications such as CISSP, CISM, GIAC, or equivalent.

Responsibilities

• Lead and drive the service delivery for assigned accounts
• Accountable for the success of projects implementation for assigned contracts
• Manage and communicate with key holders on daily operational support
• Monitor and ensure SLAs are met, issues escalated and prioritized
• Act as the point of contact for service delivery
• Responsible for service delivery of account and prioritization of work requests
• Manage a team of desktop/system/network and helpdesk engineers. During transition phases, the team will work closely with customers on the on-boarding of service/equipment
• Provide customers with relevant reporting and trend analysis statistics to pro-actively support and improve the customer’s business
• Identify operational gaps and drive to ensure closure, both internally and externally
• Maintain long term healthy customer relationships, acting as the bridge between clients and internal teams
• Work on financial cost priorities to ensure a balance between customer satisfaction and company’s business objectives
• Ensure delivery to cost plan
• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor Degree in Information Technology/Information Systems/Computer Science, Business IT or other relevant disciplines
• At least 1 to 2 years experience in customer success, service delivery or sales, with strong stakeholder management and IT Support skills
• Ability to multi-task, with experience handling a large portfolio of customer accounts
• Excellent communicator with fluency in English and Mandarin (to liaise with Mandarin-speaking customers)
• IT outsourcing experience with proven track records preferred
• Proven success in achieving project milestones and broad technology awareness
• Possess a full and broad understanding of the services required by the account and of other services and technology potentially available along with good project co-ordination skills
• Strong business acumen, customer focus and good financial management skills
• Self-motivated and proactive in resolving issues and identifying new opportunities on the account
• Effective interpersonal skills, both written and presentation
• Strong analytical and problem solving skills, combined with the ability to provide quick resolution to problems