Total 4 call center job vacancies in d21 upper bukit timah clementi park ulu pandan

Summary of Responsibilities
• Demonstrates effective, clear and professional written communication to customers
• Provides prompt and efficient service to users including appropriate escalation of any issues.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seek solutions through logical reasoning
• Demonstrates strong problem solving capabilities and assist customers in case of any issues

Requirements

• 1 year experience in customer service domain
• Demonstrates effective communication, composure, and professional attitude

Summary of Responsibilities
• Demonstrates effective, clear and professional written communication to customers
• Provides prompt and efficient service to users including appropriate escalation of any issues.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seek solutions through logical reasoning
• Demonstrates strong problem solving capabilities and assist customers in case of any issues

Requirements

• 1 year experience in customer service domain
• Demonstrates effective communication, composure, and professional attitude

Summary of Responsibilities
• Demonstrates effective, clear and professional written communication to customers
• Provides prompt and efficient service to users including appropriate escalation of any issues.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seek solutions through logical reasoning
• Demonstrates strong problem solving capabilities and assist customers in case of any issues

Requirements

• 1 year experience in customer service domain
• Demonstrates effective communication, composure, and professional attitude

Job Description:

- Call out efficiently to outcoming customer enquiries

- Engage people to up-skill and improve their employability or achieve their learning aspirations

- Propose suitable training solutions to a range of prospective leads via various channels (Social Media, Virtual Sessions, Telemarketing, etc.)

- Actively maintain business growth and maximize potential of prospective leads

- Build and enhance relationships with both internal and external stakeholders to grow one’s sales portfolio

- Sales Target and Sales KPI will be given

Other Information:

- Working hours - 5 days workweek 830am - 6pm

- There will be weekend duties scheduled for as well, and it will be compensated thru time-off