Total 32 legal executive job vacancies in Singapore

Responsibilities

• Develop and review strategic plans, proposals and policies to enhance and future-proof the Silver Generation Division (SGD)’s capabilities to support our seniors in the community
• Engaging stakeholders and partners from Ministries, Agencies, Corporate, Social Service Agencies and Grassroots to explore opportunities for collaboration and co-develop initiatives to benefit our seniors
• Develop and oversee the division’s annual work plans and Key Performance Indicators (KPIs)
• Plan for resources such as budget and manpower to support the capability building, projects and operations
• Perform data analytics on outreach data and generate insights to guide operational planning and development of new engagement strategies.
• Prepare proposals/presentations and communicate to senior management and stakeholders
• Support the development of communication plans in alignment to the strategic directions
• Coordinate and monitor the operationalisation of workplan items, and reporting of SGD’s KPIs and submissions from sub-units
• Drive innovative efforts and continuous improvements for the division

Requirements

• Degree in any discipline
• Prior experience on ops-policy planning and data analysis is preferred
• Possess project management, planning, coordination and facilitation skills
• Good in writing, presentations, data and numbers
• Curious, agile and willing to push the boundaries
• Able to work with ambiguity and multiple perspectives
• Possess good critical thinking and decision making skills
• Able to work in a fast-paced, dynamic work environment
• Willing to learn and do new things

1. Stakeholder Engagement

• Establish strong rapport and close communications with Partners through an integrated Account Management approach
• Work with Partners to drive plans that support their aspirations and development and facilitate collaborations with relevant stakeholders (internal and external)
• Support Partners on operations-related matters, including implementation of services / initiatives, compliance with licensing and service requirements, and feedback management

2. Programme Management

• Support capacity development of Home Care and Centre-based services
• Support management of programme deliverables, track progress and ensure compliance to development of programmes and implementation timelines
• Assist with driving improvement in operational processes as well as delivery of care services

3. Sector Operations Administration

• Review data from progress reports and develop insights on trends in utilisation of programmes / services
• Assist Partners to source for funding and resources from relevant teams and agencies (including working with them to craft proposals, if necessary) to support growth plans
• Assist in other responsibilities arising from new developments in programmes / services

Job Requirements:

• Degree in any discipline
• Minimum 5 years of relevant healthcare experience
• Candidates with experience in project management and stakeholder engagement are preferred
• Competency in basic statistics and MS Office applications
• Possess strong interpersonal skills & ability to work with diverse groups of people
• Knowledge in geriatrics and community services
• Ability to work independently to help drive projects, with demonstrated adaptability and learning agility in a dynamic environment
• Strong organisational skills in communication, time management, analytics, critical thinking and problem-solving are necessary
• Ability to use local language and dialects would be an advantage

• Liaise with HQ departments to develop operational strategies and plans, including systems support, in line with the strategic vision for Silver Generation Office
• Establish strong working relationships with Satellite Offices (SOs) and ensure smooth implementation of operating guidelines that enable SOs to plan, execute and calibrate their operations
• Manage timely data collection and analysis at the Cluster- and SO-level to report and track progress towards strategic goals and milestones, identify areas for improvement and develop forward plans
• Lead the identification and analysis of metrics needed to trend emerging needs of seniors, including the demands and preferences for active ageing programmes and care and support trends, to improve the existing operational model
• Synthesize insights from data and work closely with SOs to drive the translation of recommendations into business actions
• Lead the identification of competency gaps within the Cluster and work closely with Training team to address training needs
• Support project management of cluster projects, including the monitoring of progress, resource utilization, schedule, risks and issues, and coordinate and organise meetings as required
• Prepare written correspondences and presentations to brief and update management and provide administrative and resourcing support as required

Requirements

• A degree or equivalent in any field, from a recognised University
• Minimally 3-4 years of relevant working experience, preferably in similar capacity
• Able to grasp organizational strategies and plans and understand the objectives and impact to operations planning and execution
• Able to formulate guidelines and report templates for the implementation and monitoring of operational tasks by taking reference from HQ directives and planning norms
• Knowledge of how to create and apply various algorithms from database to analyse trends, sense make and identify gaps and areas that need improvement

The Healthy Ageing Department develops activities, in collaboration with partners, for robust and frail seniors in the community and Community Care sector to support frailty management and wellbeing in alignment with national healthcare directions.

Job Description

• Engage and collaborate with national partner agencies, internal and external stakeholders to research, plan, implement and evaluate evidence- and interest-informed initiatives for seniors in collaboration with the Community Care sector
• Review activity impact for iterative enhancements to better meet frailty and wellbeing needs for seniors, activities may include physical leisure (gardening), music, intergenerational projects, etc.
• Review enablers to support activity development and delivery (e.g., capability building of staff, volunteers, partner agencies, etc)
• Collaborate with internal and external stakeholders to maintain a list of senior-friendly activities on AIC’s activity platforms (e.g., Activity Repository)
• Curate and e-publish a monthly activity e-mailer for the Community Care sector
• Support in the following areas:Analyse information, data and ground insights to identify trends, needs and gaps and formulate strategies to support activity provision in the Community Care sector and community
  
  Forge and develop new strategic and sustained partnerships to advance the activity ecosystem for both robust and frail seniors
  Develop strategies and plans, in collaboration with internal and external stakeholders, on differentiated engagement approaches to better reach out to seniors, especially under-represented segments, to encourage activity awareness and participation at the Community Care sector and community

Job Requirements

• Degree in any discipline with at least 2-3 years of relevant experience
• Strong collaborative and partnership building skills
• Strong in programme management and evaluation experience, preferably in healthcare, eldercare and/or social services
• Self-motivated, resourceful with good problem-solving skills and a high level of initiative
• Able to manage multiple projects with excellent project management skills and to thrive under pressure in a fast-paced environment
• Effective communicator (verbal, in writing) with good interpersonal skills and an interest to enhance care for seniors
• Responsible, independent and a good team player

As an Assistant Manager/Senior Executive, Sector Integration, you will be part of a team that is working to build an integrated and resilient care ecosystem that enables and empowers seniors to age in place. You will engage with key stakeholders and work on projects that will help promote connections and partnerships across different stakeholders in the social and health sector that will work together to support our seniors.

• Develop, implement, monitor and review enablers that will help build an integrated care ecosystem. These include funding administration, care model development, design and implementation of standardised processes and templates, and the design and monitoring of performance indicators and dashboards.
• Work with internal and external stakeholders including MOH, the Regional Health Systems, Primary Care and Community Care Providers to identify gaps and barriers to the building of an integrated care system
• Identify and systematise enablers and solutions that close gaps, overcome barriers and lead to better health and social outcomes for our clients
• Develop and implement rapid prototyping of solutions and evaluate its effectiveness in mitigating systems barriers to building of an integrated care ecosystem
• Support the development and rollout of IT enablers
• Work with stakeholders on programme review and evaluation
• Synthesize the learnings and experience for improvement in programme design and implementation
• Identify best-practices and implement platforms for cross sharing and learnings between providers
• Build close relationships with key stakeholders to encourage partnerships and collaborations that will help seniors age well in place.

Job Requirements:

• Recognised degree in any discipline with 2 years of work experience or entry level candidates with relevant skillsets are welcome to apply.
• Able to engage and work well with groups from diverse backgrounds
• Able to multi-task and possess strong project management skills
• Demonstrate strong analytical, problem-solving and communications skills
• A self-starter with a sense of curiosity and strong learning agility
• Resilient, agile and adaptable individual who thrives in a dynamic environment
• A good team player with strong interpersonal skills
• Relevant experience in community development and multi-agency work/healthcare industry will be an added advantage
• Experience in developing and maintaining networks and partnerships with stakeholders will be an added advantage

• Support strategic manpower compensation schemes
• Review and critically analyse policies and frameworks
• Support the design and development of implementation plans for sector manpower initiatives, such as that on compensation and benefits.
• Partner relevant stakeholders to ensure the smooth and timely implementation of the manpower initiatives
• Manage, collect, and perform data analysis on annual surveys to drive policy decisions
• Manage grant disbursements for various schemes ensuring timely and accurate payments.

Job Requirements:

• Degree in Human Resource, Business or other relevant disciplines
• Experience in compensation and benefits will be a value-add
• Meticulous and possess an excellent eye for detail
• Good written and interpersonal communication skills
• Possess the ability to work independently, self-driven, pro-active with a strong sense of responsibility
• Strong team player and a self-starter with the resilience to thrive in a highly dynamic organisation

• Partner Sector Divisions in the management of grants to ensure adequate governance and compliance with Grant Policy & Best Practices, from scheme design to closure.
• Attend Sector Divisions’ enquiries relating to grant management processes
• Review processes and suggest improvements to strengthen grant governance and enhance operational efficiency (e.g. through Robotic Process Automation and/or other analytical tools)
• Develop and support generation of periodic Operational and Management reports
• Build capabilities of internal stakeholders and external partners through various initiatives
• Assist in audit related matters to ensure compliance with audit requirements

Job Requirements:

• Degree in Accountancy, Business Administration, Business Analytics or Statistics
• Relevant experience in audit and financial compliance
• Highly analytical and with good problem solving skill
• Good communication and interpersonal skills
• Resourceful, meticulous, open-minded and adaptable to changes and able to multi-task
• A team player who is able work independently
• Proficiency in MS Office
• Knowledge of data visualisation/analytical tools such as RPA (UiPath), IDEA Caseware, R, Tableau and VBA will be an added advantage

The successful candidate will be offered a 2 years' employment contract.

• Responsible for daily applications check and monthly grant disbursements for various national schemes to ensure timely and accurate payouts
• Detect data anomaly, manage system issues and follow up on resolution
• Ensure compliance and update of the Operational Framework and Implementation document to support a robust grant governance
• Manage budget and monitor funds movement of various national schemes
• Support internal and external audit compliances
• Support continuous processes and operation enhancement through digitalization
• Perform in-depth analysis of data for various business domains to drive business decisions

Job Requirements:

• Degree in Accountancy, Business or Statistics, with at least 1 year of relevant experience in finance and/or audit areas
• Committed, meticulous, team player with good communication skills
• High integrity, able to multi-task and work efficiently in a fast-paced environment
• Good in Microsoft Excel and comfortable with voluminous transactions

The Healthy Ageing Department develops activities, in collaboration with partners, for robust and frail seniors in the community and Community Care sector to support frailty management and wellbeing in alignment with national healthcare directions.

Job Description

• Engage and collaborate with national partner agencies and internal AIC divisions to support frailty management for robust and frail seniors (emphasis: prevent/manage frailty) in the Community Care sector and community in alignment with the National Frailty Strategy Policy guidance and other national directives.
• Research, plan, pilot and evaluate evidence- and interest-informed initiatives at the Active Ageing Centres (AACs) and other Community Care settings (e.g. nursing home, senior care centres) for seniors (focusing on frail and underrepresented), in collaboration with partners and the Community Care sector
• Review activities (e.g. physical [including falls prevention] and others [including intergenerational] etc.) to explore further enhancements to better meet activity needs
• Review enablers to support activity development and delivery with key active ageing programme partners (e.g. capability building of staff, volunteers, partner agencies, etc)
• Support in the following areas:Analyse information, data and ground insights to identify trends, needs and gaps and formulate strategies to support activity provision in the Community Care sector and community
  Forge and develop new strategic and sustained partnerships to advance the activity ecosystem for seniors
  Develop strategies and plans, in collaboration with internal and external stakeholders, on differentiated engagement approaches to better reach out to seniors, especially under-represented segments, to encourage activity awareness and participation at the Community Care sector and community
  

Job Requirements

• Degree in physiotherapy with at least 2-3 years of relevant experience
• Strong collaborative and partnership building skills
• Strong in programme management and evaluation experience, preferably in healthcare, eldercare and/or social services
• Self-motivated, resourceful with good problem-solving skills and a high level of initiative
• Able to manage multiple projects with excellent project management skills and to thrive under pressure in a fast-paced environment
• Effective communicator (verbal, in writing) with good interpersonal skills and an interest to enhance care for seniors
• Responsible, independent and a good team player

• Develop and review strategic plans, proposals and policies to enhance the Silver Generation Division (SGD)'s capabilities to support our seniors in the community
• Engaging stakeholders and partners from Ministries, Agencies, Corporate organizations, VWOs and grassroots to explore opportunities for collaboration and co-develop initiatives and programmes to benefit our seniors
• Develop the division's annual work plans and Key Performance Indicators (KPIs)
• Plan for resources such as budget and manpower to support the capability building, projects and operations
• Perform data analytic on outreach data and generate insights, dashboard, management reports for management and key stakeholders
• Prepare proposals/presentations and communicate to senior management and stakeholders
• Support the development of communication plans in alignment to the strategic directions
• Coordinate and monitor the operationalisation of workplans and projects, and compilation of SGD's KPIs and submissions from sub-units
• Drive innovative efforts and continuous improvements for the division

Requirements

• Degree in any discipline
• Possess project management, planning, coordination and facilitation skills
• Good in writing, presentations, data and numbers
• Curious, agile and willing to push the boundaries
• Enjoy working with ambiguity and multiple perspectives, good critical thinking and decision making skills
• Ability to work in a fast-paced, dynamic work environment, and willingness to learn and do new things

• Liaise with HQ departments to develop operational strategies and plans, including systems support, in line with the strategic vision for Silver Generation Office
• Establish strong working relationships with Satellite Offices (SOs) and ensure smooth implementation of operating guidelines that enable SOs to plan, execute and calibrate their operations
• Manage timely data collection and analysis at the Cluster- and SO-level to report and track progress towards strategic goals and milestones, identify areas for improvement and develop forward plans
• Lead the identification and analysis of metrics needed to trend emerging needs of seniors, including the demands and preferences for active ageing programmes and care and support trends, to improve the existing operational model
• Synthesize insights from data and work closely with SOs to drive the translation of recommendations into business actions
• Lead the identification of competency gaps within the Cluster and work closely with Training team to address training needs
• Support project management of cluster projects, including the monitoring of progress, resource utilization, schedule, risks and issues, and coordinate and organise meetings as required
• Prepare written correspondences and presentations to brief and update management and provide administrative and resourcing support as required

Requirements

• A degree or equivalent in any field, from a recognised University
• Minimally 3-4 years of relevant working experience, preferably in similar capacity
• Able to grasp organizational strategies and plans and understand the objectives and impact to operations planning and execution
• Able to formulate guidelines and report templates for the implementation and monitoring of operational tasks by taking reference from HQ directives and planning norms
• Knowledge of how to create and apply various algorithms from database to analyse trends, sense make and identify gaps and areas that need improvement

1. Stakeholder Engagement

• Establish strong rapport and close communications with Partners through an integrated Account Management approach
• Work with Partners to drive plans that support their aspirations and development and facilitate collaborations with relevant stakeholders (internal and external)
• Support Partners on operations-related matters, including implementation of services / initiatives, compliance with licensing and service requirements, and feedback management

2. Programme Management

• Support capacity development of Home Care and Centre-based services
• Support management of programme deliverables, track progress and ensure compliance to development of programmes and implementation timelines
• Assist with driving improvement in operational processes as well as delivery of care services

3. Sector Operations Administration

• Review data from progress reports and develop insights on trends in utilisation of programmes / services
• Assist Partners to source for funding and resources from relevant teams and agencies (including working with them to craft proposals, if necessary) to support growth plans
• Assist in other responsibilities arising from new developments in programmes / services

Job Requirements:

• Degree in any discipline
• Minimum 5 years of relevant healthcare experience
• Candidates with experience in project management and stakeholder engagement are preferred
• Competency in basic statistics and MS Office applications
• Possess strong interpersonal skills & ability to work with diverse groups of people
• Knowledge in geriatrics and community services
• Ability to work independently to help drive projects, with demonstrated adaptability and learning agility in a dynamic environment
• Strong organisational skills in communication, time management, analytics, critical thinking and problem-solving are necessary
• Ability to use local language and dialects would be an advantage

• Develop, implement, monitor and review enablers that will help build an integrated care ecosystem. These include funding administration, care model development, design and implementation of standardised processes and templates, and the design and monitoring of performance indicators and dashboards.
• Work with internal and external stakeholders including MOH, the Regional Health Systems, Primary Care and Community Care Providers to identify gaps and barriers to the building of an integrated care system
• Identify and systematise enablers and solutions that close gaps, overcome barriers and lead to better health and social outcomes for our clients
• Develop and implement rapid prototyping of solutions and evaluate its effectiveness in mitigating systems barriers to building of an integrated care ecosystem
• Support the development and rollout of IT enablers
• Work with stakeholders on programme review and evaluation
• Synthesize the learnings and experience for improvement in programme design and implementation
• Identify best-practices and implement platforms for cross sharing and learnings between providers

Job Requirements:

• Recognised degree in any discipline
• At least 2 - 5 years of work experience
• Relevant experience in community development and multi-agency work/healthcare industry will be an added advantage
• Able to engage and work well with groups from diverse backgrounds
• Able to multi-task and possess strong project management skills
• Demonstrate strong analytical, problem-solving and communications skills
• A self-starter with a sense of curiosity and strong learning agility
• Resilient, agile and adaptable individual who thrives in a dynamic environment
• A good team player with strong interpersonal skills

AIC aims to create a vibrant care community for our seniors to live well and age gracefully. Our Community Care Partners play an integral role in helping us attain this national objective. We are looking for a Senior Executive to join our Sector Communication & Engagement Department. The role will assist the Team Lead to help shape and drive effective and timely engagements with our Community Care Partners through our various engagement channels.

Working as part of a team, the role will also see them organising major annual events for the sector, such as the Community Care Work Plan Seminar, Community Care Day and Community Care Conference, over and above other regularised events in AIC’s calendar.

• Assist the Team Lead to execute events involving Community Care sector partners, ranging from conferences, workshops, grounds-up activities to encourage sector-wide discussions, virtual conferences, to awards and recognition events.
• Work with internal stakeholders to assess and identify interests and needs of sector partners.
• Support the Team with basic graphic designing and video editing
• Plan and execute promotional activities for organised events
• Coordinate and monitor event timelines to ensure adherence
• Manage the Awards and Recognition events from nomination, shortlisting, panel ranking, selection of recipients and judging panel and maintain repository of past winners and judges
• Maintain AIC events calendar and its application across various channels/platforms

Job Requirements:

• Minimum recognised degree with at least 2 years of relevant experience
• High level of responsiveness, sense of urgency, ability to operate on a highly pressurised and dynamic environment
• Ability to support with basic graphic designing and video editing
• Experience with webinar tools, ability to troubleshoot on virtual events, broadcast/streaming technologies and live events is a plus
• Strong interpersonal and communication skills
• Strong drive for results, ability to plan, track and follow through to deliver on aggressive deadlines

You will manage a grant administered by Sector Funds, and the job scope includes:

• Working with community care partners to identify opportunities, develop strategies and scope proposals on developing/enhancing services and building organisational capabilities, so as to better serve seniors and clients.
• Analysing data to assess the impact of funded projects, identify opportunities to develop resources to support community care partners at scale, and improve grant design and administration.
• Assess funding proposals, and work with community care partners to improve impact of funded projects.
• Develop requirements for, and assist in project managing the development of, a grant management IT system.

Job Requirements:

• A degree, with disciplines in health or the social sciences preferred.
• Strong analytical, planning and problem-solving abilities.
• Good team player and strong interpersonal skills, with the ability and curiosity to learn more about the various stakeholders’ concerns.
• Self-starter, meticulous, adaptable to changes, and strong ability to manage multiple tasks concurrently.
• Strong command of English, and proficient in Microsoft Excel.

As an Assistant Manager/Senior Executive, Sector Integration, you will be part of a team that is working to build an integrated and resilient care ecosystem that enables and empowers seniors to age in place. You will engage with key stakeholders and work on projects that will help promote connections and partnerships across different stakeholders in the social and health sector that will work together to support our seniors.

• Develop, implement, monitor and review enablers that will help build an integrated care ecosystem. These include funding administration, care model development, design and implementation of standardised processes and templates, and the design and monitoring of performance indicators and dashboards.
• Work with internal and external stakeholders including MOH, the Regional Health Systems, Primary Care and Community Care Providers to identify gaps and barriers to the building of an integrated care system
• Identify and systematise enablers and solutions that close gaps, overcome barriers and lead to better health and social outcomes for our clients
• Develop and implement rapid prototyping of solutions and evaluate its effectiveness in mitigating systems barriers to building of an integrated care ecosystem
• Support the development and rollout of IT enablers
• Work with stakeholders on programme review and evaluation
• Synthesize the learnings and experience for improvement in programme design and implementation
• Identify best-practices and implement platforms for cross sharing and learnings between providers
• Build close relationships with key stakeholders to encourage partnerships and collaborations that will help seniors age well in place.

Job Requirements:

• Recognised degree in any discipline with 2 years of work experience or entry level candidates with relevant skillsets are welcome to apply.
• Able to engage and work well with groups from diverse backgrounds
• Able to multi-task and possess strong project management skills
• Demonstrate strong analytical, problem-solving and communications skills
• A self-starter with a sense of curiosity and strong learning agility
• Resilient, agile and adaptable individual who thrives in a dynamic environment
• A good team player with strong interpersonal skills
• Relevant experience in community development and multi-agency work/healthcare industry will be an added advantage
• Experience in developing and maintaining networks and partnerships with stakeholders will be an added advantage

AIC aims to create a vibrant care community for our seniors to live well and age gracefully. Our Community Care Partners play an integral role in helping us attain this national objective.

We are looking for a/an Senior Executive/Assistant Manager to join our Sector Communication & Engagement team. The candidate will help communicate and drive engagements with our Community Care Partners including but not limited to co-ordinating focus groups and events. The candidate will also be involved in rolling out effective and timely communications through our various digital platforms and organised events.

Reporting to the Team Lead, the candidate will be involved in strategic communications and is required to plan and execute strategies to create awareness of sector-wide developments as well as engage and encourage greater interactions among our sector partners. The role will require coordination with various AIC Internal Stakeholders to streamline implementation and timing of engagements and announcements to the sector, monitor and evaluate the effectiveness of such engagements and introduce new and novel ways of communicating to the sector. The role will also see the candidate being part of a team that organises major annual events for the sector, such as the Community Care Work Plan Seminar and Community Care Day, over and above other regularised events in AIC’s calendar such as webinars.

Job description:

• Work in a team to build long-term engagement of Community Care Partners
• Create, plan and execute communications strategies to increase sector awareness, outreach and engagement (including but not limited to co-ordinating focus groups and events) with a strong emphasis and focus on impactful sector-wide development/s.
• Identify communications opportunities
• Support the Team Lead in the development of communications and materials for use on various digital platforms and channels
• Play a key role in evaluating the effectiveness of the team’s communications and engagements and recommend timely refinements, when required
• Work closely with teammates to introduce new and novel ways of communicating to the sector, including use of videos and social media apps
• Prepare and present monthly data report of digital platform/s
• Ensure timely dissemination of emails, advisories and guidelines to the community care sector
• Produce and disseminate eDMs and other promotional materials
• Maintain repository of emails sent to the community care sector
• Find and implement a feasible EDM and email tracking system to gather data and insights
• Play a coordinating role in organising major annual events for the sector, such as the Community Care Work Plan Seminar and Community Care Day as well as regular events like webinars.
• Able to present the Department’s plans to the senior management team, when required.
• Work closely with divisional teammates on the update of contact information of sector partners, when required
• Other ad-hoc and admin duties and responsibilities, as assigned

Job Requirements:

• Minimum recognised degree in Media and Communications, Marketing Communications or relevant areas
• At least 3 years of experience in strategic communications, digital content creation, digital strategy or digital marketing.
• Basic video production and editing capabilities and basic graphic design skills are a requirement
• Good writing and presentation skills are required
• Keen eye for design
• Strong technical knowledge and skills in Office 365 suite, Sharepoint2019 and web analytics
• Experience in undertaking digital communication campaigns and a strong understanding of social media and digital platforms is a plus
• Prior experience with webinar tools, ability to troubleshoot on virtual events, broadcast/streaming technologies and live events are an asset
• Prior experience in running events is a plus
• Ability to collaborate with internal stakeholders
• High level of responsiveness, sense of urgency and ability to work under pressure amid a dynamic environment
• Strong interpersonal and communication skills
• Strong drive for results, ability to plan, track and follow through to deliver on tight deadlines

Primary Care Engagement (PCE) Team, Primary Care & Community Care Development Division (PCDD) supports MOH and primary care providers, essentially private GP and dental clinics in the operationalisation and administration of national schemes such as Community Health Assist Scheme (CHAS), Screen for Life and Public Health Preparedness Clinics (PHPCs). This is to enable our primary care providers to provide affordable and quality care for patients in our community.

As a member of this team, your key roles will include the following:

Schemes Administration

• Encourage and recruit private GP and Dental to sign up for national schemes and programmes
• Conduct training and on-boarding of clinic onto the scheme and programme
• Lead in the management of specific national schemes, which includes liaising with MOH and relevant entities on the development, monitoring, reporting and administration of the schemes.
• Assist in the development of collaterals for marketing and administration of schemes and programmes
• Proactively review, identify gaps and propose solutions to ensure smooth operations of schemes
• Work with various agencies (MOH, NCS, HPB, IHiS) to continuously improve workflow to ease administrative or IT workload for the clinics
• Driver for publicity platforms such as content management on various platforms, both online and offline

Account Management

• Engage and provide dedicated support to assigned private General Practitioner (GP) and Dental Clinics as their account manager
• Manage and foster strong relationships with the doctors, dentists and their staff
• Support and assist the assigned clinics to administer national schemes, such as CHAS, Screen for Life, PHPC, National Vaccinations for Adult & Childhood and Child Development Screening.

Cross Team Workgroup

• Be involved in initiatives to further enrich the engagement and development of the Primary Care sector
• Support IT initiatives for both internal and external stakeholders for driving primary care digitalisation.
• Co-create models of care to support the PCDD long term initiatives.

Job Requirements

• Degree holder in any discipline
• Experience in developing networks and partnerships with stakeholders
• Able to multi-task and possess strong project management skills
• Adaptable, resilient and able to work well in a dynamic and fast paced environment.
• Strong problem solving and conflict resolution skills
• A self-starter, with strong analytical and communication skills (both spoken and written)
• Prior experience in healthcare (GP engagement/operations) is an added advantage
• Able to work after office hours when required

Job Description:

• Support the development of the palliative care sector in Singapore by identifying service gaps and new opportunities, enhancing existing service models, and developing new service models to provide more and better care options to support seniors in their last days.
• Work with policy makers, community stakeholders, including service providers and hospitals to drive the implementation of the National Strategy for Palliative Care (NSPC) 2023.
• Develop and implement palliative care related pilot programmes, service models and funding policies that support and not limited to:Palliative care capability and capacity in the community care sector
  Creation and enhancement of enablers to support palliative care services and its ecosystem
  Conduct evaluation and review of the programmes and services. This includes conducting research and data analysis
  
• Undertake other tasks as necessary to contribute to Division's objectives in sector development, capability building and outreach

Job requirements:

• Preferably to have 1-2 years of working experience in service planning and development in the healthcare or social care industry
• Experience in planning, project management in the public sector would be advantageous
• Systems thinking
• Excellent written and persuasive communication skills
• Strong engagement and stakeholder management skills
• Strong analytical capabilities, coupled with basic skills in data analysis and statistics
• Strong at conceptualising ideas, coupled with a practical sense of what works in a complex environment and implement projects
• Resourceful

Stakeholder Management

• Establish strong working relationships with AIC Divisions and external partners across government agencies, healthcare and social services sectors and ensure alignment with the overarching SGO stakeholder engagement and network development strategies
• Develop and implement stakeholder engagement plans, such as the organization of regular Cluster-level networking platforms to build mindshare, gain awareness of ongoing developments within the landscape, facilitate collaborations and share best practices
• Work collaboratively with key stakeholders such as the Regional Health Systems (RHS), Communities of Care (CoC) and Active Ageing Centres (AACs) to co-create a local community support network for seniors and address their needs in areas such as active ageing, preventive health and other population health initiatives
• Monitor the progress of cross-agency collaborations within the Cluster and develop insights across projects to identify key issues, system gaps and synergies to be achieved

Change Management

• Serve as liaison and point of contact for HQ departments for the dissemination and implementation of organizational change initiatives at the Cluster level
• Evaluate the change impact and organizational readiness of the Cluster and support HQ departments in addressing concerns raised from the Cluster
• Regular review with Satellite Offices (SOs) to identify and address ground concerns and facilitate a smooth change management in accordance with the transition timelines
• Support the development and dissemination of communications messages to the SOs, in support of the change initiatives

Job Requirements

• A degree or equivalent in any field, from a recognised University
• Minimally 3-4 years of relevant working experience, preferably in similar capacity
• Passionate in networking and dealing with multiple partners and stakeholders, with good interpersonal skills
• Able to perform secretariat roles including organising meetings, networking sessions, collate reports and monitoring progress of outstanding issues
• Familiarity with community and healthcare partners and stakeholders would be an advantage
• Good communication and writing skills

• Perform gate-keeping role by assessing the eligibility of the applicants for various national level schemes based on the established framework.
• Liaise with various stakeholders on matters relating to the grant applications, where possible.
• Collaborate with relevant stakeholders to drive continuous improvement initiatives, strengthen grant governance and enhance operational efficiency.
• Perform processing duties such as the issuance of letters to update applicants on their grant applications.
• Handle administrative duties, when required.

Job Requirements:

• Degree in any discipline.
• Relevant experience in back office or grant management operations is preferred.
• High level of integrity, passion and patience to serve the seniors
• Strong interpersonal and communication skills.
• Meticulous, organised, resourceful, and able to work efficiently in a fast paced environment.
• Able to work independently and as a team player, with motivation to learn and progress as a team

AIC aims to create a vibrant care community for our seniors to live well and age gracefully. Our Community Care Partners play an integral role in helping us attain this national objective. We are looking for a Senior Executive to join our Sector Communication & Engagement Department. The role will assist the Team Lead to help shape and drive effective and timely engagements with our Community Care Partners through our various engagement channels.

Working as part of a team, the role will also see them organising major annual events for the sector, such as the Community Care Work Plan Seminar, Community Care Day and Community Care Conference, over and above other regularised events in AIC’s calendar.

• Assist the Team Lead to execute events involving Community Care sector partners, ranging from conferences, workshops, grounds-up activities to encourage sector-wide discussions, virtual conferences, to awards and recognition events.
• Work with internal stakeholders to assess and identify interests and needs of sector partners.
• Support the Team with basic graphic designing and video editing
• Plan and execute promotional activities for organised events
• Coordinate and monitor event timelines to ensure adherence
• Manage the Awards and Recognition events from nomination, shortlisting, panel ranking, selection of recipients and judging panel and maintain repository of past winners and judges
• Maintain AIC events calendar and its application across various channels/platforms

Job Requirements:

• Minimum recognised degree with at least 2 years of relevant experience
• High level of responsiveness, sense of urgency, ability to operate on a highly pressurised and dynamic environment
• Ability to support with basic graphic designing and video editing
• Experience with webinar tools, ability to troubleshoot on virtual events, broadcast/streaming technologies and live events is a plus
• Strong interpersonal and communication skills
• Strong drive for results, ability to plan, track and follow through to deliver on aggressive deadlines

Manage and support development and enhancements of Silver Generation Division (SGD) related Systems and Applications

• Review systems for continuous process improvements and provide inputs to system vendor based on end users’ feedback.
• Participate in User Acceptance Test (UAT) to ensure new functionalities are sufficient and working properly to meet business requirements.
• Coordinate SGD’s User Access Management (UAM) to ensure smooth onboarding and offboarding to the system.
• Create and disseminate internal communications on system related matters to Satellite Offices.

Manage operations workflow and processes to support HQ and Satellite Offices’ ground operations

• Develop, review and improve work processes to support 17 Satellite Offices in executing daily operations smoothly.
• Develop, disseminate and document operational and schemes instructions/ processes to Satellite Offices.
• Plan, implement and support major SGD projects and pilots with a short timeline.
• Work with other HQ functions to implement data collection, progress tracking and analysis of data for projects.

Manage and support Satellite Offices, AIC Divisions and partners in initiatives to drive social-health integration outcomes at HQ level

• Develop, review and improve work processes to support 17 Satellite Offices, AIC Divisions and partners in new and ongoing initiatives.
• Develop, disseminate and document operational instructions/ processes of the initiatives to Satellite Offices.
• Work with Satellite Offices, AIC Divisions and partners to implement data collection, progress tracking and analysis of data for the initiatives.

Provide administrative and logistics support for Satellite Offices’ daily operations at HQ level

• Plan and coordinate timely administrative and logistical support for Satellite Offices.
• Support finance manager and perform monthly audit checks OPA preparation and payments.
• Support administrative duties assigned at HQ level.

Manage and provide support on AIC schemes-related matters and other related nationwide projects

• Ensure timely communication to Satellite Offices on schemes related matters.
• Ensure that process is applicable to Satellite Offices’ daily operations and work with organisation/AIC division administering the scheme to customise for SGD’s purposes.

Job Requirement:

• Degree in any discipline, healthcare, social work or counselling related field will be an advantage
• At least 2 years of relevant experience, preferably with experience in healthcare, social services or community engagement. Candidates with no relevant experience may apply too.
• Passion in communication or outreach work on public policies
• Strong ability to mobilise people into action
• Good people and communication skills
• Dependable and good problem solving skills
• Ability to work in fast-paced and dynamic work environment

• Liaise with HQ departments to develop operational strategies and plans, including systems support, in line with the strategic vision for Silver Generation Office
• Establish strong working relationships with Satellite Offices (SOs) and ensure smooth implementation of operating guidelines that enable SOs to plan, execute and calibrate their operations
• Manage timely data collection and analysis at the Cluster- and SO-level to report and track progress towards strategic goals and milestones, identify areas for improvement and develop forward plans
• Lead the identification and analysis of metrics needed to trend emerging needs of seniors, including the demands and preferences for active ageing programmes and care and support trends, to improve the existing operational model
• Synthesize insights from data and work closely with SOs to drive the translation of recommendations into business actions
• Lead the identification of competency gaps within the Cluster and work closely with Training team to address training needs
• Support project management of cluster projects, including the monitoring of progress, resource utilization, schedule, risks and issues, and coordinate and organise meetings as required
• Prepare written correspondences and presentations to brief and update management and provide administrative and resourcing support as required

Requirements

• A degree or equivalent in any field, from a recognised University
• Minimally 3-4 years of relevant working experience, preferably in similar capacity
• Able to grasp organizational strategies and plans and understand the objectives and impact to operations planning and execution
• Able to formulate guidelines and report templates for the implementation and monitoring of operational tasks by taking reference from HQ directives and planning norms
• Knowledge of how to create and apply various algorithms from database to analyse trends, sense make and identify gaps and areas that need improvement

1. Support the implementation of quality measures for nursing homes, which includes:Planning and organizing engagements with nursing homes to share the purpose and details of the quality measures.

• Presenting (using Tableau) and analysing the data for the quality measures.
• Preparing reports for CCOs and AIC management.
• Addressing questions from CCOs with regards to the quality measures.

2. Support the development of quality measures for other eldercare services, which includes:

• Reviewing local service/regulatory requirements, good practices, international practices to identify potential quality measures for home nursing care and other community-based care services.
• Conducting a preliminary analysis and presenting the findings.
• Liaising with other AIC Divisions to support the team’s quality measurement work.
• Organising meetings with the appointed workgroup, who will deliberate and select the quality measures for the sector.

3. Assist in the implementation of other key quality initiatives such as:

• Facilitating discussions with nursing homes to develop action plans with the aim of improving the safety culture in their organisations.
• Supporting the implementation of a quality assurance programme involving nursing homes and home nursing care providers.

Job Requirements:

• Degree in any discipline with 1 to 3 years of working experience. Entry-level candidates will also be considered
• Experience in data collection, analysis, visualisation and reporting; and knowledge of the community care sector would be an advantage
• Familiarity with analytics and statistical software e.g., Tableau, Stata would be an advantage
• Effective interpersonal, engagement and follow-up skills
• Strong written and verbal communication skills
• Passion for quality and ageing issues
• Resilient and results-oriented