What you’ll do

We’re currently looking for a Sales Development Representative in our team. You will drive Airwallex’s future growth engine to develop leads that will build Airwallex’s sales pipeline. You get excited about engaging with prospects to qualify needs better, thinking creatively and independently about outreach strategies. You are adept at identifying high-value opportunities and capable of managing early sales funnel activities. Finally, you enjoy building – you like to actively participate in the prospecting and sales process, the articulation of Airwallex’s value proposition, and the creation of key tools and assets. With the commission structure for this role, there is a significant upside for won opportunities. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

This role is based in Singapore.

Responsibilities:

• Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability
• Move qualified leads through the buyer journey with the goal of booking product demonstrations
• Execute ‘plays’ or designed touch points in a customer journey through cold calls, emails, chat and social media
• Present product information to customers once you have identified their needs
• Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts
• Inform and recommend outreach strategies and best practices by testing various touch points

Who you are

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• Strong motivator and self starter who is able to operate in a hyper growth environment
• Natural communicator who loves connecting to people
• Ambitious to make an impact and have a constant desire to improve yourself
• Demonstrate resilience to adapt to changing market conditions and maintain consistent sales performance
• Process driven – You enjoy developing, documenting, and following procedures to ensure they are efficient, scalable, and defensible
• A team player – You are a natural at building relationships with your colleagues but can work independently at ease
• Track record of top performance or prior success in an SDR-related role
• Superior verbal and written communication skills
• Fluency in English is required
• Strong interest in technology and/or financial services

As a Manager, Product Operations you will play a pivotal role in bridging the gap between our customers, commercial and product teams. You will directly contribute to the direction of Airwallex’s product strategy, proposition and operational functions that will scale our Product organization. This role can be based in our Singapore, Hong Kong, Me offices.

What you will do:

• Drive product-market fit across Airwallex’s entire product suite globally by working closely across product, sales, marketing and strategy teams
• Taking a hands-on approach, build a deep understanding of our customers, market, competitors with commercial and product feedback loops to shape an effective product and commercial strategy
• Build out the operational processes necessary for the wider product organization and cross-functional teams to execute on our strategy at quality, speed and scale through our intense global expansion and growth phase
• Deliver thoroughly researched key recommendations and well-structured updates to senior stakeholders including the CEO, SVP of Product, and wider product and commercial leaders

What you will bring:

• 6+ years of experience in Product, Strategy and/or Operations
• 4+ years experience with top-tier strategy/management consulting firms
• Experience conceptualizing and executing on go-to-market strategies
• Bachelor’s degree or higher, with demonstrated academic achievement
• Self-starter that can identify and prioritize opportunities to focus on - You are willing to roll up sleeves and go deep into the assigned problem
• Track record of collaborating across teams – You can effectively partner with sales, operations, design, marketing, product and data analytics
• Strong written and spoken communication skills - you’re able to articulate complex concepts in a simple way
• Strong analytical and first principles-led problem solving skills
• Technology, financial services and experience in a hyper-growth environment is good to have

As the Associate, Consumer Fraud Risk Operations, you will independently work on real time risk engine optimization initiatives to enhance merchant transaction success rate and reduce merchant’s risk level globally. You will be working within a team environment to serve as a credible partner that makes sound decisions and provides support to team members. Working towards understanding Industry risk idiosyncrasies and providing feedback to model makers and product managers, you will be one of key stakeholders to improve our merchant’s risk performance..

Responsibilities:

• Optimize risk engine rules based on assessment of Airwallex’s merchant fraud & dispute pattern and commercial’s feedback;
• Partner with cross-functional team to monitor risk engine performance and continue to enhance rules’ efficiency and accuracy;
• Support merchant new product launch or sale event by providing best-in-class risk support;
• Work with merchants on fraud or chargeback solutions and leverage the knowledge to provide guidance towards the risk performance improvement plans;
• Provide suggestions on current real time risk control products, policies, and processes in order to improve the risk prevention and operational effectiveness;
• Envisioning and presenting AWX real-time risk solutions to internal and external partners to build up AWX’s risk brand

Qualifications:

• At least 3-5 years of experience in fraud risk function with experience in payment industry or gaming industry;
• Fluent in English and Mandarin;
• Strong data mindset and analytical skills where SQL is a must and Python is preferred
• Deep understanding of real time risk controls and has strong ability to identify the risk and remediation actions;
• Experience in problem-solving, including the ability to recognize non-obvious patterns and out-of-the-box thinking;
• Has strong project management skills for improving rules, models and products;
• Ability to work independently in a fast-paced and rapidly changing environment;
• Skills to communicate key risk indicators with non-risk-colleagues are essential;
• Willingness to shift to support merchant sale event is preferred.

As a Marketing Strategist you will develop and execute holistic strategies that drive global brand awareness, market growth, and revenue. You’ll work closely with Airwallex’s VP, Global Marketing and other business leaders to help shape the company’s next phase of growth. You’re a strategic thinker with a deep understanding of market trends, competitive dynamics, and multi-channel Marketing. You are obsessed about the end customer and finding the most effective way to communicate our differentiated value. You’re genuinely interested in the latest Marketing technologies and stay up to date on industry innovations.

Responsibilities:

• Build and deploy strategic Marketing plans aligned with overall business objectives. Identify market opportunities and threats, and adjust strategies accordingly.
• Conduct in-depth market research and competitive analysis to inform strategy. Monitor industry trends, new technologies, and competitor activities.
• Define key performance indicators for Marketing initiatives. Track and analyse campaign performance, providing insights and recommendations for optimisation regularly.
• Work closely with Marketing leaders and Finance to manage Marketing budgets. Ensure efficient allocation of resources to maximise ROI.
• Partner with leaders from Marketing, Sales, Product, and other functions to ensure cohesive execution of Marketing strategies.
• Play an outsized role in fostering a culture of learning, engagement, and continuous improvement across the team. Operate as a major culture carrier.
• Drive various initiatives around organisational design and own annual planning for the function. Manage executive communication, including quarterly business reviews.

Minimum qualifications:

• 10+ years of experience in Marketing Strategy or Chief of Staff roles, with a proven track record of successful B2B strategy development and execution. MBA or advanced degree preferred.
• Must have experience working with top-tier strategy/management consulting firms
• An innovative mindset with a passion for staying ahead of industry trends. An ability to work effectively under pressure and manage multiple projects simultaneously.
• Comfort leading annual planning, budget and headcount management, OKR setting and measurement, quarterly business reviews, and strategy alignment and articulation.
• Innate intellectual curiosity to understand our customers’ problems inside-out and to know how our product offering can help.
• Experience working cross-functionally with stakeholders at varying levels of seniority, and an appreciation of the balance between global scale and local nuance.
• An understanding of how to make “process” beneficial to an organisation’s speed and efficiency, and not a tax on growth.
• The ability to generate insight from complex data, and to use that insight to improve messaging, strategy, and overall campaign performance.
• Exceptional presentation skills and the ability to analyse data to craft insightful business narratives.

About the team

The Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success.

What you’ll do

We are looking for an experienced Senior Manager, Startup Partner Marketing to lead the development and execution of our global Airwallex for Startups program. In this role, you will design and scale a global startup initiative and launch impactful campaigns to acquire startups via VC/PE firms, accelerators, and startup communities. This is a unique opportunity to drive meaningful programs that create value for startups and their ecosystems while strengthening Airwallex’s role as a trusted partner in the startup space.

The role is based in Singapore.

Responsibilities:

• Build and execute a global partner marketing strategy focused on startups, spin up new campaigns and initiatives that add continuous value to startups and our partners.
• Serve as the thought leader and brand ambassador of Airwallex for Startups program (internally and externally) and collaborate with regional channel partners and marketing teams to drive co-marketing initiatives with startup ecosystem partners.
• Partner with cross-functional teams, including Product Marketing, Regional Marketing, Brand, Content, and Sales, to develop and deploy campaigns tailored to startups.
• Develop enablement materials to support startup channel partners and regional marketing teams, including playbooks, toolkits, and case studies.
• Establish and build the reporting and measurement infrastructure to track program performance.
• Stay current with trends in startup ecosystems, channel marketing, and payments landscape to inform, improve, and evolve the program.

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 8+ years of experience in startup partner marketing or a related field.
• Proven ability to execute marketing programs with regional teams across US, EMEA, and APAC.
• Strong understanding of startup ecosystems and global B2B marketing strategies and tactics.
• Proficiency in marketing automation platforms like Marketo, CRM systems like Salesforce, and analytics tools like Looker.
• Excellent project management skills, with the ability to juggle multiple priorities in a fast-paced environment.
• Strong analytical mindset with the ability to interpret data and translate insights into actionable strategies.

Preferred qualifications:

• Prior experience in building startup programs at fast growing startups will be a big plus.
• Experience in the fintech, payments, or SaaS sectors.
• Experience working in dynamic, high-growth startups or companies.
• Familiarity with building and managing partner marketing initiatives tailored to startups.

About the team

The Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success.

What you’ll do

We are seeking a highly motivated and results-oriented Partner Marketing Manager to operate, manage and optimize our ecosystem partner marketing programs, with a focus on Airwallex’s global affiliate program. In this role, you will drive customer acquisition and revenue growth by building and nurturing relationships with ecosystem partners, including but not limited to affiliate partners, individual referrers and content creators. Your expertise in digital marketing, content marketing and data analysis will be instrumental in maximizing the effectiveness of our partner marketing programs.

The role is based in Singapore.

Responsibilities:

• Program Management: Hands on the day-to-day operations of the Airwallex affiliate program with partner onboarding, contract negotiation, performance tracking, reporting, and timely payments processing.
• Partner Recruitment: Proactively identify, recruit, onboard and engage with new ecosystem partners across all markets where Airwallex operates, with a focus on finding partners who align with our target audience and brand values.
• Performance Optimization: Collaborate with agency partners and regional stakeholders to analyze performance data, identify optimization opportunities, and implement strategies to improve engagement metrics, conversions and overall ROI.
• Content Localization: Partner with the broader marketing and commercial teams to ensure partner offers and content are accurate with Airwallex product offerings and tailored to resonate with local markets & target audiences.
• Relationship Management: Cultivate strong, productive relationships with affiliate partners, providing them with the support and resources they need to effectively promote Airwallex products and services.
• Reporting and Analysis: Prepare regular performance reports that track key metrics such as partner performance, CAC and overall ROI. Use data-driven insights to inform strategic decision-making.

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• Experience: Proven track record of 5-7 years in performance marketing, with a strong preference for experience in affiliate marketing or content creator marketing.
• Data Proficiency: Excellent analytical skills and familiarity with digital marketing tools like Impact, Google Analytics. Proficiency in using data to measure campaign effectiveness, identify trends, and make data-driven decisions.
• Curiosity and Can-do Attitude: Demonstrate a proactive approach to learning and problem-solving, with an eagerness to explore new trends, technologies, and strategies in the marketing space. Thrives in a fast-paced environment and embraces challenges with a solution-oriented mindset, driving results even in ambiguous or complex scenarios.
• Communication Skills: Outstanding verbal and written communication skills, with the ability to effectively articulate complex concepts and build rapport with diverse stakeholders.
• Must be comfortable working independently and collaborate with globally distributed teams.
• Ability to adapt to a fast-paced, dynamic work environment.
• Strong attention to detail and organizational skills.

Preferred qualifications:

• Industry Knowledge: Prior experience in B2B or fintech marketing is a plus. A strong understanding of the financial services landscape and the specific challenges businesses face in managing cross-border payments is highly desirable.

What You'll Do:

As the staff engineer in our new Generative AI department, you will spearhead the development of AI agents. These AI agents will transform the way we provide support and automation solutions for both our internal teams and external customers. You'll have the unique opportunity to shape the architecture and API design of cutting-edge systems in support of our customers, automation, search, and data analysis. Your role is crucial in driving innovation and setting the standard for future developments in this exciting new field.

Responsibilities:

• Lead the creation of an AI agent platform to revolutionize support and automation.
• Design and implement robust API and system architecture for new AI applications.
• Assist in AI application roadmapping and strategy.
• Collaborate effectively with a diverse, cross-functional team to leverage existing AI technologies, and research and implement new ones, to meet product goals.
• Providing prompt and effective solutions or workarounds in response to application issues or software bugs, maintaining high client satisfaction.
• Embrace the challenges of a fast-paced, high-growth environment with a focus on innovation.

Minimum qualifications:

• 10+ years in backend software development, with a passion for AI and language technologies.
• Proven track record of delivering major impact
• Proficiency in Java, C++/C, Kotlin, Python, Typescript or Javascript.
• Experience in design and development of large-scale distributed, high concurrency, high load, high availability systems;
• Skills in database management for storing and retrieving AI-related data
• A relevant degree in Computer Science, Mathematics or related fields.

Hiring Location: Singapore

Airwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the world’s most powerful payments and banking infrastructures, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform.

Established in 2015 in Melbourne, our purpose is to connect entrepreneurs, business builders, makers, and creators with opportunities in every corner of the world. Today, Airwallex has a global footprint across Asia-Pacific, Europe, and North America.

Who You Are? Role Overview:

In 2024, the Data Platform Engineering team is going to implement various data processing tasks on the newly built next-generation data platform. We aim to further optimize data storage, processing, application, interfaces, and other dimensions. Throughout the continuous iteration process, we will also incorporate new data components and consider new data architectures (such as Lake House) to achieve faster data scheduling, significantly reducing data latency and enabling more efficient operation of data engineering applications.

In this data engineering role, we are seeking engineers with a background in data engineering to join us in various aspects of data engineering, leveraging your past experiences in the field.

In this role, you will:

• Engage in technical decision-making, custom development, integration, and performance optimization at the foundational level, extending to the development of service layer infrastructure components, application layer, and data processing, including third-party data integration. Your contributions will enable Airwallex to evolve into a truly data-driven organization.
• Develop and automate large-scale, high-performance distributed data processing systems (batch/streaming) to drive Airwallex's business growth and enhance product experiences.
• Advocate for high-quality software engineering practices to establish scalable data infrastructure and pipelines.
• Contribute to defining shared data engineering tool standards to enhance the productivity and output quality of data engineers across the company.
• Provide guidance to junior engineers.

You might be a great fit if you:

• Have 5+ years of relevant experience as a data engineer.
• Hold a Bachelor's or Master's degree in CS/CE/CIS, (or equivalent experience) with knowledge of Kotlin / Java / Scala / Python / SQL. Knowledge of Kafka, Data Lake, Spark, Flink, DBT, Spring Boot, Hadoop, BigQuery, and Snowflake is preferred.
• Ability to take ownership of designing, building, and operating distributed systems and establishing overarching data architecture.
• Possess strong working knowledge of Real-time/Batch processing systems.
• Have experience with working data at PB scale.

At Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you’ll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing collaborative open office space with a fully stocked kitchen. We organise regular team-building events and we give our people the freedom to be creative.

Airwallex is proud to be an equal-opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence, and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into concerning the specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.

Responsibilities:

• As Product Manager, you will be responsible for leading high-impact projects from ideation to launch on topics
• Creating more delightful user experiences for businesses when they set up, monitor, and operate their online stores with Airwallex online payments
• Building robust clearing and settlement mechanisms that ensure businesses have full visibility over their expected cash flow and protect Airwallex from financial risks
• Improving Airwallex's reporting capabilities to streamline reconciliation processes for businesses and allowing them to fully optimize the online payments operations

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 4 to 10 years of overall professional experience
• Experience in product management, go-to-market propositions, product design, product planning and development
• Bachelor's Degree in Engineering, Computer Science, or another STEM discipline
• Evidence of exemplary academic achievements (e.g. high GPA, Dean's list, scholarship etc.)
• Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences
• Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights
• Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time
• Ability to thrive in cross-cultural and cross-functional teams
• Experience considering both user requirements and commercial strategy in order to drive meaningful product growth
• Experience in any of the following is a plus: hyper growth startup environments, software engineering, financial technology
• Solid technical understanding and ability to engage in architectural discussions with engineering teams
• Hands-on with online payments or similar B2B domains with high conceptual complexity

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.

Responsibilities:

• As Product Manager, you will be responsible for leading high-impact projects from ideation to launch on topics
• Creating more delightful user experiences for businesses when they set up, monitor, and operate their online stores with Airwallex online payments
• Building robust clearing and settlement mechanisms that ensure businesses have full visibility over their expected cash flow and protect Airwallex from financial risks
• Improving Airwallex's reporting capabilities to streamline reconciliation processes for businesses and allowing them to fully optimize the online payments operations

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 4 -10 years of overall professional experience
• 2+ years of formal people management experience
• Experience in Product Management, go-to-market propositions, product design, product planning and development
• Experience considering both user requirements and commercial strategy in order to drive meaningful product growth
• Ability to manage difficult tradeoffs such as long term product vision and short term growth requirements
• Ability to thrive in data driven, cross functional teams that can move ideas to reality in very short periods of time
• Flexibility to work across multiple time zones
• Exceptional communication skills with the ability to convey product strategy to both technical and non-technical audiences
• Experience in any of the following is a plus: hyper growth startup environments, software engineering, financial technology
• Bachelor's degree in Computer Science, Engineering, or a related field.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.

Responsibilities:

• As Product Manager, you will be responsible for leading high-impact projects from ideation to launch on topics
• Creating more delightful user experiences for businesses when they set up, monitor, and operate their online stores with Airwallex online payments
• Building robust clearing and settlement mechanisms that ensure businesses have full visibility over their expected cash flow and protect Airwallex from financial risks
• Improving Airwallex's reporting capabilities to streamline reconciliation processes for businesses and allowing them to fully optimize the online payments operations

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 2 to 6 years of overall professional experience
• Experience in product management, go-to-market propositions, product design, product planning and development
• Bachelor's Degree in Engineering, Computer Science, or another STEM discipline
• Evidence of exemplary academic achievements (e.g. high GPA, Dean's list, scholarship etc.)
• Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences
• Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights
• Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time
• Ability to thrive in cross-cultural and cross-functional teams
• Experience considering both user requirements and commercial strategy in order to drive meaningful product growth
• 
  
  Experience in any of the following is a plus: hyper growth startup environments, software engineering, financial technology
• Solid technical understanding and ability to engage in architectural discussions with engineering teams
• Hands-on with online payments or similar B2B domains with high conceptual complexity

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.

Responsibilities:

• As Product Manager, you will be responsible for leading high-impact projects from ideation to launch on topics
• Creating more delightful user experiences for businesses when they set up, monitor, and operate their online stores with Airwallex online payments
• Building robust clearing and settlement mechanisms that ensure businesses have full visibility over their expected cash flow and protect Airwallex from financial risks
• Improving Airwallex's reporting capabilities to streamline reconciliation processes for businesses and allowing them to fully optimize the online payments operations

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 6 to 12 years of overall professional experience
• Experience in product management, go-to-market propositions, product design, product planning and development
• Bachelor's Degree in Engineering, Computer Science, or another STEM discipline
• Evidence of exemplary academic achievements (e.g. high GPA, Dean's list, scholarship etc.)
• Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences
• Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights
• Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time
• Ability to thrive in cross-cultural and cross-functional teams
• Experience considering both user requirements and commercial strategy in order to drive meaningful product growth
• Experience in any of the following is a plus: hyper growth startup environments, software engineering, financial technology
• Solid technical understanding and ability to engage in architectural discussions with engineering teams
• Hands-on with online payments or similar B2B domains with high conceptual complexity

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

About the team

The People & Talent team at Airwallex is dedicated to attracting and developing the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team with a focus on creating a positive and inclusive work environment that fosters growth and innovation. Through innovative programs, strategic People & Talent initiatives, and a deep understanding of our organization’s needs, we cultivate a collaborative and engaging environment that fuels Airwallex's continued growth and success.

What you’ll do

We are looking for an Executive Recruiter to be a trusted partner and manager as we continue to scale our great talent bench in support of our sustained global growth. As a Leadership/ Executive Recruiter, you will be a trusted partner with our Tech (Product, Engineering, and Design) and general business leadership in hiring for our leadership roles, focusing on job scoping, executive alignment, candidate sourcing, and closing. You will also lead and manage our highly effective Leadership Recruitment team with view on team leadership, metrics, and process improvements. We are building a truly unique, global company and as such, you will have the opportunity to work on a wide variety of roles.

The successful candidate gets excited at the prospect of ramping up and learning new subject matter to properly identify talent and speak credibly to them. You will collaborate closely with the executive team to fill key strategic positions within Airwallex on a global scale. This role requires exceptional influencing skills and the ability to work in a fast-paced environment where successful outcomes are recognized and celebrated. Moreover, you are someone passionate about recruitment and can play a part in building out a high performing team.

If you are a Leadership / Executive Recruiter with a passion for finding exceptional talent on a global scale and contribute to building out world-class teams in a high-growth environment, we invite you to apply for this senior individual contributor role at Airwallex.

Responsibilities:

• Partner with senior executives to define strategic hiring needs and develop candidate profiles
• Utilize creative and diverse sourcing strategies to attract top-tier executive talent
• Serve as a thought partner to hiring managers throughout the recruitment process
• Lead the end-to-end recruitment process for executive positions, from sourcing to offer acceptance
• Lead and manage the executive recruitment team with care focusing on scalable process, data insights, and process improvements. As a leader, you will help the team succeed and be effective, while also partnering with executives to prioritize your team’s focus.
• Provide a consistently positive candidate experience by building trusted relationships with candidates
• Collaborate with internal stakeholders to ensure alignment on hiring strategies and goals
• Contribute to the continuous improvement of recruitment processes and practices

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 10+ years of experience in recruitment hiring progressively senior-level candidates (up to VP or C-level), preferably in a fast-paced, growth stage environment with a high talent bar
• Prior experience in team leadership
• Passionate about recruitment with a view on how to help your team be effective and successful as it scales
• Ability to ramp up on new domains in a short period of time, and ask the right questions to build alignment with hiring teams
• Proven track record of successfully recruiting and closing candidates across varying circumstances (global roles, niche talent profiles, late-stage, pre-IPO company)
• Strong collaboration and influencing skills, with the ability to work effectively with senior leaders
• Excellent communication and interpersonal skills that builds confidence and trust between senior-level hiring managers and candidates
• Ability to work autonomously and drive results in a global setting

Preferred qualifications:

• Experience hiring for Product, Engineering, and Design (PED) roles would be a strong asset

The Role:

As part of our Issuing Risk Operations team, you’ll be responsible for strengthening our global issuing risk control strategy, driving key strategic initiatives across the globe and striving for the right balance of business growth, customer experience as well as our risk control bottom line. You are a self-starter and independent thinker with exceptional analytical and communication skills, capable of solving complex problems that will drive the evolution of our business.

Responsibilities:

1. Serve as a key contributor to our Issuing risk strategy through risk alert management, fraud analysis and dispute management;
2. Responsible for improving risk settings and drive better customer outcomes with respect to fraud management;
3. Manage fraud detection capabilities and ensure that customer and business impacts are mitigated;
4. Provide data-driven insights and key learnings from fraud trends or incidents and improve the current suite of fraud controls in response;
5. Support the launches of new products and use cases from a fraud / risk perspective;
6. Manage SLAs and deadlines to meet team and company goals;
7. Responsible for deepening relationships with key stakeholders across the Issuing business;
8. Ensure adherence to local and Global Compliance policies and procedures.

Qualifications:

1. Experience in managing card payment fraud including (but not limited to) dispute management, developing and creating fraud rules and alerts;
2. The willingness to learn new processes and develop skills at a fast pace;
3. Strong sense of ownership with attention to details;
4. Strong analytical skills including excel, business intelligence tools. and SQL;
5. Bachelor’s Degree or equivalent in relevant fields: Finance, Business, Technology;
6. Experience working in a global environment strongly preferred;
7. Experience in FinTech or start-up experience is strongly preferred.

About the team

The People & Talent team at Airwallex is dedicated to attracting and developing the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team with a focus on creating a positive and inclusive work environment that fosters growth and innovation. Through forward-thinking programs, strategic People & Talent initiatives, and a deep understanding of our organization’s needs, we cultivate a collaborative and engaging environment that fuels Airwallex's continued growth and success.

What you’ll do

Are you passionate about shaping the way the world sees our organisation? Do you thrive in a dynamic environment where creativity and innovation are celebrated? We're seeking a dynamic Employer Branding Partner to join our global employer branding team and spearhead our employer branding efforts with zeal and finesse.

Reporting to the Global Employer Branding Manager, you'll be at the forefront of shaping our employer brand narrative and positioning Airwallex as an employer of choice. You'll collaborate closely with internal stakeholders to develop and execute innovative strategies that elevate our employer brand and attract top talent. From crafting compelling employer brand messaging to leveraging creative channels and initiatives, you'll drive initiatives that showcase our unique culture and operating principles.

Responsibilities:

• Strategic Brand Development: Lead the development and implementation of comprehensive employer branding strategies aligned with our organisational objectives and operating principles.
• Content Creation: Generate captivating content across various platforms, including social media, blogs, email, videos, and employee testimonials, to showcase our employer brand story.
• Candidate Experience Optimization: Continuously evaluate and enhance the candidate experience journey, from initial engagement through to onboarding, to ensure a seamless and positive experience reflective of our employer brand.
• Project Management: Manage projects such as employer award applications, recruiting events, and recruitment marketing campaigns that drive candidate pipelines for key talent segments
• Employer Brand Monitoring and Analysis: Monitor industry trends and competitor activity to identify opportunities for innovation and improvement in our employer branding efforts, such as identifying gaps in our asset library, job descriptions, and coordinating solutions. Utilise data and analytics to measure the effectiveness of employer branding initiatives and adjust strategies as needed.
• Cross-functional Collaboration: Work closely with internal stakeholders, including People, Talent Acquisition, Marketing, Corporate Affairs and Leadership, to align employer branding initiatives with broader organisational goals and objectives.

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• Bachelor's degree in Marketing, Communications, Human Resources, or a related field.
• 8 - 10 years of experience in employer branding, recruitment marketing, marketing, or related fields, with a focus on crafting compelling narratives and engaging content.
• Excellent written and verbal communication skills in English, with a keen eye for detail and creativity.
• Ability to think strategically and translate insights into well structured, actionable initiatives.
• Strong organisational skills with the ability to handle multiple, high-priority projects in a demanding environment
• Strong data skills, with a proven ability to leverage analytics and quantitative methods to inform and influence decision-making
• Demonstrated ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels.
• Passion for innovation and staying ahead of industry trends in employer branding and talent acquisition.

Preferred qualifications:

• Passion for innovation and staying ahead of industry trends in employer branding and talent acquisition.

About the team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you’ll do

The Channel Partnerships team in Singapore is responsible for expanding Airwallex’s partner relationships across South East Asia and South Asia, specifically across three core industries: Start-ups, Ecommerce and Corporate Service Providers in Vietnam. Airwallex’s partner relationships drive brand awareness, customer acquisition as well as various forms of product integrations and co-marketing opportunities. We are seeking a Channel Partnerships Manager to drive the expansion of Airwallex into new Vietnam.

This role is based in Singapore.

Responsibilities:

• Acquire and manage relationships with channel partners and strategic ambassadors in Vietnam who will enable Airwallex’s new market expansion, particularly within the e-commerce, startup and corporate service provider space.
• Manage all processes for acquiring and managing Airwallex partnerships in Vietnam(prospecting, meetings, contracting, integration (if required), onboarding and on-going management/ activation)
• Overachieve your revenue targets through referrals from your Vietnam based partnerships.
• Coordinate with cross-functional teams within Airwallex, including legal, strategy, operations and finance where required to unlock new partner segments/ markets and deliver a seamless experience for our partners.
• Maintain ongoing engagement with Vietnam based partners to build towards long-lasting, win-win relationships.
• Contribute ideas and drive initiatives on how Airwallex can develop a market-leading GTM strategy via partnerships.

Who you are

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 3+ years’ experience in partnership, sales, marketing, business development or GTM strategy.
• Experience in negotiation and partnership proposal development preferred.
• Experience in strategy/ops or working in tech or a fast-growing start-up would be advantageous.
• Existing relationships / strong network with referral partners in technology, e-commerce, start-ups, or corporate service providers preferred.
• Excellent written, verbal and in-person communication skills in English & Vietnamese to be able to support sales into the Vietnam market.
• Strong analytical skills with experience with tools including Excel, PowerPoint, etc.
• Bachelor’s degree or equivalent

Preferred qualifications:

• Experience working in a fast-paced start-up payments company would be highly beneficial

#singapore

About the team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you’ll do

As an Inbound Sales Development Representative (Thai-speaking) at Airwallex, you will drive Airwallex’s future growth engine by working with the Marketing and Channel Partnerships teams to qualify leads that will build Airwallex’s sales pipeline. You will be responsible for end-to-end management of small and medium enterprise (SME) leads in Thailand, ranging from qualifying, pitching, onboarding and activating new clients across Thailand. As a key member of the Growth team, you will also share valuable insights that will help create an even better experience for future clients. The knowledge of the Thai language is essential to be able to interact with Thailand based prospects and existing clients.

Responsibilities:

• Advocate for Airwallex: Create a strong first impression to our prospects by providing them with an end-to-end world-class experience and product expertise.
• Identify Opportunities: Utilize data and speak with prospects to qualify and understand how our use cases can address their business needs and pain points.
• Educate and Activate: Teach customers how to leverage the full range of Airwallex products, and ensure adoption of our products.
• Champion Customer Needs: Act as the voice of the customer within Airwallex, ensuring their needs and feedback are heard and addressed.

Minimum qualifications:

• Local Market Knowledge (Thailand): Proficient in Thai, both written and verbal to interact with Thailand based clients. Ideally, you have spent considerable time in Thailand and are familiar with the local business landscape.
• Strong Hustle: You love sales, and are driven and resilient to achieve KPIs.
• Customer Engagement: Confident in directly engaging with customers to understand their needs and promote Airwallex solutions.
• Communication Skills: Proficiency in verbal and written communication in both English and Thai, and a great communicator on the phone and via email to Thailand base clients.
• Problem-Solving Abilities: Equipped with strong problem-solving skills, able to address and resolve customer issues effectively.
• Collaborative: Great team player who enjoys tackling the most difficult challenges with your colleagues
• Tech-Savviness: Comfortable with using new software/tools to drive client activation and increase wallet share.
• Industry Experience: Experience in start-up and fintech environments preferred. Less than 5 years experience, and eager to have a strong career in sales.

About the team

Our Mobile Team own both our iOS and Android apps. We’re using the latest technologies like – for iOS: SwiftUI, Combine, Async/Await, and for Android: AndroidX, Coroutines, Hilt, and various Jetpack libraries.

You’ll be joining Airwallex at an exciting time as we build out features of our modern, native iOS and Android apps. These apps allows customers to manage business-to-business global payments, submit and approve expenses, and manage Airwallex virtual and physical cards with features such as Google/Apple Pay wallet integration for making card transactions.

What you’ll do

As an experienced and dedicated Mobile Engineer, you are someone who enjoys building high quality, intuitive, user-friendly and beautiful mobile apps. You’re interested in working as part of a collaborative team that aims to build a great app using established best practices and the latest mobile frameworks.

This role is based in Singapore.

Responsibilities

• Day to day you will contribute to the design of how our mobile apps look and feel, you’ll collaborate with your engineering colleagues to share knowledge and work out the best way of building features to ensure the apps are secure, reliable, tested and always available for our customers.
• As our mobile apps are less than two years old, you’ll have direct impact and influence on the way we scale them up over the next few years.
• In addition to core engineering duties, we actively encourage our engineering community to contribute to the growth of Airwallex generally. Our business is achieving rapid growth with an evolving roadmap, and we want our engineers to play a part in how that happens.

Who you are

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Preferred Qualifications:

• 3+ years experience developing native mobile apps and experience with Android or iOS development and modern frameworks and practice.
• Bachelor degree or above in computer science or engineering related majors.
• Has deployed one or more apps, ideally currently available in the Google or Apple stores
• Writes testable code with high test coverage, and able to maintain automation pipelines for CI/CD (eg GitHub Actions/Bitrise)

Preferred Qualifications:

• Experience with modern tools like AndroidX

About the team

Our Mobile Team own both our iOS and Android apps. We’re using the latest technologies like – for iOS: SwiftUI, Combine, Async/Await, and for Android: AndroidX, Coroutines, Hilt, and various Jetpack libraries.

You’ll be joining Airwallex at an exciting time as we build out features of our modern, native iOS and Android apps. These apps allows customers to manage business-to-business global payments, submit and approve expenses, and manage Airwallex virtual and physical cards with features such as Google/Apple Pay wallet integration for making card transactions.

What you’ll do

As an experienced and dedicated Mobile Engineer, you are someone who enjoys building high quality, intuitive, user-friendly and beautiful mobile apps. You’re interested in working as part of a collaborative team that aims to build a great app using established best practices and the latest mobile frameworks.

This role is based in Singapore.

Responsibilities

• Day to day you will contribute to the design of how our mobile apps look and feel, you’ll collaborate with your engineering colleagues to share knowledge and work out the best way of building features to ensure the apps are secure, reliable, tested and always available for our customers.
• As our mobile apps are less than two years old, you’ll have direct impact and influence on the way we scale them up over the next few years.
• In addition to core engineering duties, we actively encourage our engineering community to contribute to the growth of Airwallex generally. Our business is achieving rapid growth with an evolving roadmap, and we want our engineers to play a part in how that happens.

Who you are

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Preferred Qualifications:

• 5+ years experience developing native mobile apps and experience with Android or iOS development and modern frameworks and practice.
• Bachelor degree or above in computer science or engineering related majors.
• Has deployed one or more apps, ideally currently available in the Google or Apple stores
• Writes testable code with high test coverage, and able to maintain automation pipelines for CI/CD (eg GitHub Actions/Bitrise)

Preferred Qualifications:

• Experience with modern tools like AndroidX

About the team

The People & Talent team at Airwallex is dedicated to attracting and developing the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team with a focus on creating a positive and inclusive work environment that fosters growth and innovation. Through innovative programs, strategic People & Talent initiatives, and a deep understanding of our organization’s needs, we cultivate a collaborative and engaging environment that fuels Airwallex's continued growth and success.

What you’ll do

As part of the Talent Acquisition team and reporting to the Senior Director Talent Acquisition, you’ll be responsible for working closely with the Talent Acquisition leadership team to drive key strategic initiatives across the globe. A data expert, you will build and tell complex data stories, will drive and support the implementation of new processes at scale, and will support TA operations through the implementation, maintenance and improvement of our systems and tools.

This role is based in Singapore.

Responsibilities:

Data analysis:

• Establish and pull periodic or ad hoc recruitment data on key metrics for leadership reporting, performance monitoring and any other required analysis
• Drive TA modelling & forecasting activities (e.g. hiring demand forecasting, recruiting capacity modelling, interviewer capacity modelling, etc.)
• Identify overall recruiting trends
• Provide data driven recommendations for recruiting enhancements

Process improvement:

• Assess, develop and implement processes to streamline the recruiting process, maximising stakeholder experience.
• Directly manage global projects, driving the coordination of TA team members across continents while owning change management and communication plans
• Regularly review recruiting processes to ensure a seamless experience for TA
  Automate processes as much as possible
• Identify where AI could be adopted to drive performance

Systems and tooling:

• Ensure our current tech stack is utilised effectively and consistently across the TA function
• Ensure TA is educated on how the systems work to ensure clean and accurate data extraction
• Partner with our HR strategy and system teams to proactively drive functional improvements and system upgrades

Who you are

We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• Min 7 years of experience, working as a consultant, a data analyst, or in a talent acquisition operations role
• Experience working directly in or with a Talent Acquisition team
• Expertise using Excel or Google sheets
• Strong analytical and problem solving skills
• Strong storytelling and presentation skills with the capability to effectively communicate complex concepts to senior leaders both verbally and in writing

Preferred qualifications:

• Experience in a fast growing tech startup
• Experience in SQL and data visualisation and analysis tools such as Power BI, Looker Studio, Qlik, or Tableau
• Exceptional stakeholder management and influencing skills
• Self-starter that can identify and prioritise opportunities to focus on
• Ability to navigate ambiguity and competing priorities.
• Strong commitment to maintain the confidentiality of sensitive employee information and an understanding of data security and privacy

Director, Venture Partnerships, China

As the Director of Venture Partnerships in China, you will be a key driver in setting and executing our strategic direction for growth in the market. Your primary focus will be on building and enhancing the brand image, as well as increasing market penetration through systematic commercial activities.

This role requires close collaboration with startups, entrepreneurs, and key stakeholders in the PE/VC industry.

Responsibilities:

● Develop and implement strategic plans to drive growth and market expansion.

● Build partnerships with startups, entrepreneurs, and PE/VC firms to enhance brand presence and market influence.

● Lead and oversee systematic commercial activities to achieve business

objectives.

● Collaborate with the Chief Commercial Officer and other internal teams to align strategies and ensure cohesive execution.

● Analyze market trends, competitor activities, and customer insights to identify growth opportunities.

● Monitor and evaluate performance metrics to track progress and make

data-driven decisions.

Qualifications:

● 10+ years working in corporate development, investment banking, private equity or related fields

● Proven experience in venture partnerships, business development, or related roles within the Chinese market.

● Strong understanding of the startup ecosystem, PE/VC landscape, and commercial activities.

● Excellent communication, negotiation, and leadership skills.

● Strategic thinker with a results-driven mindset.

● Fluency in Mandarin and English is required.

● Collaborative approach to leadership and problem solving, including proven success in attracting and developing talent

Join Airwallex in shaping the future of fintech through leading the corporate development function. Be part of a dynamic team committed to driving innovation and excellence in the rapidly evolving financial technology landscape!

About the team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you’ll do

As a Startup Lead at Airwallex, you will be at the forefront of our mission to empower startups across Singapore. You will be a key driver in establishing Airwallex as the default financial platform for this dynamic and rapidly growing segment. This is a high-impact role with significant responsibility for driving customer acquisition, revenue growth, and market share expansion for our key products.

This role is based in Singapore.

Responsibilities:

• Develop and execute a go-to-market strategy for the startup segment in Singapore. Define our value proposition, refine sales pitches, and adapt strategies based on performance data and market trends.
• Build and maintain strong relationships with key stakeholders and partners in the startup ecosystem, including founders, investors, accelerators, and incubators.
• Represent Airwallex at industry events and networking functions, building brand awareness and thought leadership within the startup community.
• Collaborate with the marketing team to create targeted campaigns that resonate with the startup audience and generate qualified leads.
• Present Airwallex’s value proposition to potential clients, demonstrating how our solutions can address their specific needs and fuel their growth.
• Lead and mentor a high-performing team of Account Executives. Coach them on sales methodologies, strategies, and best practices to maximize their effectiveness.
• Implement sales frameworks and methodologies to optimize team performance and drive consistent results.
• Monitor sales metrics and prepare regular reports on sales performance, market trends, and competitive landscape.
• Provide feedback to product and engineering teams based on client interactions and market feedback to enhance our offerings and ensure product-market fit.

Who you are

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• Proven experience in leading and managing a high-performing sales team in a high growth startup.
• Deep understanding of the local/regional startup ecosystem.
• Strong network of contacts within the startup community.
• Ability to work cross-functionally, preferably with experience across sales and growth/marketing
• Excellent communication, interpersonal, and presentation skills.
• Data-driven and analytical mindset with a focus on achieving results.
• Passion for technology, innovation, and empowering startups.

Preferred qualifications:

Experience working in fast-paced start-up payments organization

#singapore

About the team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you’ll do

The Channel Partnerships team in Singapore is responsible for expanding Airwallex’s partner relationships across South East Asia and South Asia, specifically across three core industries: Start-ups, Ecommerce and Corporate Service Providers. Airwallex’s partner relationships drive brand awareness, customer acquisition as well as various forms of product integrations and co-marketing opportunities. We are seeking a Channel Partnerships Manager to drive the expansion of Airwallex into new regional markets.

This role is based in Singapore.

Responsibilities:

• Acquire and manage relationships with channel partners and strategic ambassadors who will enable Airwallex’s new market expansion, particularly within the e-commerce, startup and corporate service provider space.
• Manage all processes for acquiring and managing Airwallex partnerships (prospecting, meetings, contracting, integration (if required), onboarding and on-going management/ activation)
• Overachieve your revenue targets through referrals from your partnerships.
  Coordinate with cross-functional teams within Airwallex, including legal, strategy, operations and finance where required to unlock new partner segments/ markets and deliver a seamless experience for our partners.
• Maintain ongoing engagement with partners to build towards long-lasting, win-win relationships.
• Contribute ideas and drive initiatives on how Airwallex can develop a market-leading GTM strategy via partnerships.

Who you are

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 3+ years’ experience in partnership, sales, marketing, business development or GTM strategy.
• Experience in negotiation and partnership proposal development preferred.
• Experience in strategy/ops or working in tech or a fast-growing start-up would be advantageous.
• Existing relationships / strong network with referral partners in technology, e-commerce, start-ups, or corporate service providers preferred.
• Excellent written, verbal and in-person communication skills (English & Vietnamese)
• Strong analytical skills with experience with tools including Excel, PowerPoint, etc.
• Bachelor’s degree or equivalent

Preferred qualifications:

• Experience working in a fast-paced start-up payments company would be highly beneficial

#singapore

About the team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you’ll do

This is a unique opportunity to lead market entry for new markets in Southeast and South Asia as an experienced sales leader to drive the future growth of Airwallex. You will have a chance to build and lead a high-performing sales team that can help us establish product-market fit in each new market we are planning to enter. Your insights will be instrumental in driving our go-to-market strategy and establishing Airwallex as a key player in these markets.

In this role, you will need to roll up your sleeves and actively sell, whether to individual customers or through channels, ensuring that we generate gross profit (GP). You must possess 200% craftsmanship, as this is a new venture where we expect things to be broken or absent; your excitement for 0 to 1 journeys will be crucial. Additionally, you will need to act with very high operating intensity. As we enter each new market as a challenger, it will require significant effort to build and scale our operations effectively.

You will play a critical part in expanding our market presence by collaborating with key functions such as product, revenue operations, sales enablement, strategy, and marketing. This role will be pivotal in Airwallex building a successful, scaled, revenue-generating function in Southeast and South Asia.

This role is based in Singapore; some travel may be expected.

Responsibilities:

• Target strategic business opportunities for Airwallex, identifying pain points and providing solutions for our customers.
• Build and coach a team of Account Executives and Sales Development Representatives on sales methodologies, strategies, and sales effectiveness.
• Develop and execute our sales and go-to-market strategy, defining our value proposition, refine sales pitches, and adapt based on insights discovered.
• Manage multiple priorities and projects, diving into the details in a wide variety of tasks - from recruiting to performance and sales analysis.
• Work with the Strategy & Operations team to design and implement effective compensation plans, territory plans, team structures, and operational models to drive productivity and success for the team.
• Implement sales frameworks and methodologies to improve team performance
• Provide hands-on support in closing strategic and complex deals.
• Present Airwallex’s value proposition to potential clients, demonstrating how our solutions can address their specific needs.
• Collaborate with the marketing team to create targeted campaigns that resonate with the SME audience.
• Provide feedback to product and engineering teams based on client interactions to enhance our offerings.
• Monitor sales metrics and prepare regular reports on sales performance and market trends.
• Build and maintain strong relationships with key stakeholders and partners in the SME ecosystem.
• Represent Airwallex at industry events and networking functions.

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 7+ years of sales experience, preferably selling to business leaders and finance teams, with a track record of multi-year top performance. At least 2+ years in leading a small team.
• Bachelor’s Degree holder from an accredited university.
• Ability to understand technical requirements and craft solutions across multiple products.
• Ability to develop and execute account plans spanning multiple business units across complex organisations.
• Strong presentation skills, particularly for in-person meetings with multiple stakeholders.
• Proven ability to lead complex negotiations involving bespoke commercial agreements.
• Superior verbal and written communication skills.
• Ability to operate in a highly ambiguous and fast-paced environment.

Preferred qualifications:

• Experience working in payments or fintech.
• Someone who enjoys getting things done and finds ways to drive tangible outcomes.
• A strategic thinker and analytical in your approach to developing strategies.
• Success-oriented and hold yourself accountable for delivering key outcomes.
• Someone who works collaboratively with people at all levels and across functions and cultures.

Company

Airwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the world’s most powerful payments and banking infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform.

Established in 2015 in Melbourne, our purpose is to connect entrepreneurs, business builders, makers and creators with opportunities in every corner of the world. Today, Airwallex has a global footprint across Asia-Pacific, Europe, and North America.

The Role

As an Associate, Credit Risk Operations, you will be conducting credit risk reviews of Airwallex’s clients within a team environment. The team works collaboratively with merchants, business development teams, transaction risk analysts, compliance and legal departments to support growth objectives while mitigating and managing risk.

Responsibilities:

1. Assess merchant’s credibility in both onboarding and monitoring workflows, by verifying and analyzing merchant’s business information and financial statements.
2. Provide tailored credit risk recommendations that mitigate Airwallex’s exposure while facilitating partner company growth
3. Prioritize and process the review of incoming applications to verify their accuracy and integrity, interpret them so that they are concise, exact, integral, in compliance with the policy, and register them accurately and in a timely manner
4. Deliver insights to support key business decisions ranging from onboarding strategies to pricing analysis and product launches
5. Lead process improvements to help the team deliver on key performance indicators and meet service level agreements
6. Provide feedback on data, tools, 3rd party vendors etc. for continuous ops efficiency improvement, along with on-going enhancements of policies and procedures.

Qualifications:

1. 5 years of relevant experience with knowledge of commercial credit underwriting, financial statement analysis, and cash flow forecasting
2. Knowledge of merchant acquiring services and the payment processing industry
3. Effective communication skills; attention to detail
4. Be a team player, with strong interpersonal and communication skills, both written and verbal
5. Be highly curious and thoughtful - a proactive self-starter with a sense of urgency and bias for action, under a fast-paced environment
6. Be comfortable with complex data and analytics to draw meaningful insights. SQL is a plus, but not essential.