JOB BRIEF
We are looking for a Restaurant Assistant Manager to ensure all daily activities run smoothly and efficiently.
Restaurant Assistant Manager responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays.
Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests.
RESPONSIBILITIES
• Opening and closing the restaurant.
• Research new wholesale food suppliers and negotiate prices
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.
• Manage and store vendors’ contracts and invoices
• Coordinate communication between front of the house and back of the house staff
• Prepare shift schedules
• Process payroll for all restaurant staff
• Supervise kitchen and wait staff and provide assistance, as needed
• Keep detailed records of daily, weekly and monthly costs and revenues
• Appointing, inducting, and mentoring new staff members.
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback and recommend improvements to our menus
REQUIREMENTS
• Work experience as a Restaurant Assistant Manager
• Familiarity with restaurant management software
• Good math and reporting skills
• Intermediate accounting and arithmetic skills.
• Strong leadership skills with an affinity for capacity development.
• Customer service attitude
• Communication and team management abilities
• Availability to work within opening hours (e.g. evenings, holidays, weekends)
• The ability to work under pressure.
