Total 2 critical care provider job vacancies in d27 yishun sembawang

MAJOR DUTIES AND RESPONSIBILITIES

• Be certified and trained in skills as an ACP Facilitator and ACP Trainer.
• Facilitate ACP discussions with patients/individuals, families and NHS.
• Document these discussions and the wishes of the patient/individual in the appropriate forms (these may be hard copies or electronic forms).
• Update and liaise with primary care physicians on patient’s advance care plan.
• Coordinate between patients/individuals, relatives, and healthcare team for ACP facilitation and to follow-up with the necessary appointments for them.
• Mentor, train and guide junior ACP Facilitators in ACP case management, documentation and communication skills.
• Develop and improve ACP training curriculum and programmes e.g. Advocacy, General ACP and Preferred Plan of Care (PPC) Facilitation courses.
• Be involved in grief bereavement work and provide psychosocial support to patients and where appropriate, follow up with referrals to spiritual and/or psychiatric support.
• Develop and be involved in the spiritual care work and support for ACP patients and their family members.

GENERAL

• Support or conduct ACP awareness talks, road shows and training.
• Work in collaboration with key stakeholders in the evaluation and quality improvement processes for the ACP program.
• Participate in conducting audits, research and surveys related to ACP. Where necessary, staff will be nominated as co-investigators of research projects and are expected to be involved in data collection, abstract and paper writing etc.

JOB REQUIREMENTS

• A Basic Diploma with 5 to 6 years of working experience
• Strong communication skills, motivated, resourceful and a good team player
• Experience in ACP facilitations for 2 to 3 years in any setting

PROFESSIONAL LICENCE

• Nursing or allied health (social work etc.) background preferred.

ABNORMAL PHYSICAL WORKING CONDITION

• Staff may be required to travel to patients’ homes, other step-down care units or other locations as needed to conduct ACP discussions.
• Staff may be exposed to patients and their family members of various psychological and emotional states and who possess varying personality traits.

The Executive will be responsible in assisting the Advance Care Planning (ACP) clinical and operations leads in the daily running and maintenance of the ACP programmes in the institution, and ensure continuous improvement to work processes.

MAJOR DUTIES AND RESPONSIBILITIES

(A) SPECIFIC

1. Coordinate and support ACP awareness talks, roadshows and ACP trainings in the institution.

2. Monitor key performance indicators and ensure optimum utilization of resources.

3. Work closely with ACP Facilitators on issues relating to ACP workflows and services.

4. Work with partners in the intermediate and long term care sectors as well as other service providers.

5. Work with ACP National Office on the quarterly budget, KPI reports and audits.

6. Plan and execute events and projects for continued outreach efforts.

7. Participate in ACP-related research in the institution.

8. Provide secretariat support to the ACP Committee in the institution.

9. Supervise and work with the ACP Administrative Assistant (AA) on:

a. Preparation and maintenance of ACP documents in the institution, and ensure information and documentation are updated for facilitators in the inpatient and outpatient settings

b. ACP-related enquiries via both e-mail and phone calls

c. Maintenance and updates of the ACP patients’ database

d. Maintenance and up-to-date database of trained ACP facilitators and ACP trainers

e. Coordination with patients for ACP facilitation within the institution

(B) GENERAL

1. Align the department's goals with the business goals of the hospital.

2. Plan and execute assigned projects

3. Work in collaboration with key stakeholders in the evaluation and quality improvement processes on the ACP programme and projects.

JOB REQUIREMENTS

EDUCATION, TRAINING AND EXPERIENCE

· Basic Degree

· Minimum of 2 years in healthcare or social service related areas preferred

· Possess positive attitude, initiative and keenness to learn.

· Possess strong analytical, good interpersonal and communication skills

· No experience in ACP required as training will be provided

· Knowledge of computer software, MS Office

· Knowledge of statistics