Executive/Senior Executive, Operations and Marketing (Mobile & Digital Health)
Full-time
Senior Executive
9 months ago
About the Opportunity
We are seeking self-starter and enthusiastic individual who likes to play a part in digitalising healthcare to join the operatio..
About the Opportunity
We are seeking self-starter and enthusiastic individual who likes to play a part in digitalising healthcare to join the operations team.
What You'll be Doing
- Provide operational and administrative support in the running of the daily operations.
- Support escalation management, including reporting, investigating, and resolving issues promptly.
- Involve with Project Management, including designing digital user journey, developing test cases based on business requirements and conducting end-to-end testing for the digital platform.
- Propose and implement process improvement and system enhancement to increase operational efficiency and customer satisfaction.
- Plan and develop strategies and support marketing collaterals to drive adoption of the digital platform.
- Establish effective collaborations within the team and with other departments, clinics and service partners.
- Train and support the clinic staffs and stand-in to perform clinic duties when necessary.
- Any other ad-hoc duties assigned.
What We Are Looking for
- Degree or Diploma in any discipline, preferably with prior Healthcare experience.
- Familiar in designing digital user journey, user acceptance testing (UAT) and project management will be an added advantage.
- Proficient in MS Office applications.
- Good team player with strong interpersonal and communication skills in both oral and written.
- Ability to work independently in a fast-paced environment and adapt to changing priorities.
- Highly motivated, multi-tasker, and have a strong customer-centric mindset.
We regret to inform that only shortlisted applicants will be notified for an interview.
To learn more about our Organization, please visit https://alliancehealthcare.com.sg.
Official account of Jobstore.