Total 3 office administrator job vacancies in d18 tampines pasir ris

Responsibilities:

• Provide desktop support at customer’s site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer’s specifications, to ensure customer satisfaction and service operation are achieved
• Conduct installations based on customer’s requirements and company specifications, from site inspections through to final sign-off and acceptance
• Diagnose and perform repairs on equipment and solutions and ensure that relevant updates and patches are applied accordingly on-site or remote diagnostic procedures at customer’s sites
• Initiate escalation procedures and follow up on all open requests of allocated sites to ensure customer satisfaction
• First level troubleshooting of network connectivity in a LAN/WAN environment
• Responsible for tracking hardware and software inventory and report to asset management team on a regular basis
• Assist in user/hardware movement and office relocations
• Maintain defective equipment/parts in maintenance inventory, document customer repairs, maintain and restock assigned parts inventory to ensure proper spare parts levels
• Provide user data and application recovery
• Maintain IT records and track on areas of responsibilities

Requirements:

• Bachelor Degree or Diploma in Engineering, Computer Science/Information Technology or its equivalent
• At least 1 year of experience in a technical service role
• Technical skills in Microsoft Windows, desktop hardware, desktop software application and network environments

Responsibilities:

• The personnel will be the contact point from end-users when they have a question/trouble with their OA environment (Windows 10, Active Directory, File server, SharePoint, Internet/Intranet access etc.).
• This personnel will do the 1st troubleshooting and if needed, escalate to IT members or System PIC.
• Some BAU task will be assigned depending on the skillset and resource availability.
• Also, domain account lockout, PC setup task etc. may be assigned. (However, the IT head is concerned about giving a strong permission in terms of audit)

Requirements:

• Minimum Diploma holders
• Experience in helpdesk environment will be advantegeous.
• Minimum 1 year experience in the IT environment.

Responsibilities:

• Create, activate, maintain, validate and deactivate and secure user accounts and contact information for IT systems.
• Experienced in review of accounts for user access and for audit requirement according to policy.
• Work with policy and business requirement development groups to provide subject matter expertise regarding the provisioning of user accounts, and contact data validity.
• Provide quality control and quality assurance techniques to the development of identity records and user access for IT systems.
• Application access administration over multiple platforms including administrative and financial applications.
• Facilitate communication between System Owners/Operators/Hospital department/application coordinators, Compliance (Privacy and Security), end users and managers regarding identity record and user access matters.

Requirements:

• Diploma or equivalent experience (preferably in computer science or related disciplines)
• Experience or basic knowledge of utilizing Windows based Microsoft Office applications like Word or Excel.
• Demonstrate initiative, follow-up and the ability to prioritize effectively.
• 2 years of relevant working experience in ID Administration environment.