Total 3 internal audit manager job vacancies in Singapore

Responsibilities:

• Ensure the smooth running of operations on a day-to-day basis in a proactive manner.
• Support and assist all Front Office operations.
• Welcome guests and visitors in a friendly, prompt, and professional manner.
• Ensure that all guests receive prompt, cordial attention and personal recognition, and resolve related problems.
• Understand and carry out duties in line with Hotel Safety and Emergency procedures.
• Foster team synergy to drive teamwork and achieve results.
• Perform check-in and check-out procedures using the property management system, adhering to the guidelines set by the hotel.
• Work closely and coordinate with other operating departments (e.g., Housekeeping, Engineering, F&B) to achieve results and guest satisfaction.
• Check all correspondence of the day’s arrivals to familiarize yourself with all arriving guests and their needs, and follow up as required.
• Control daily rooms and room type availability, and follow up with housekeeping and the revenue department on any discrepancies to maximize revenue.
• Assist the guest experience team with room checks and VIP arrivals.
• Conduct pre-shift briefings with the front office team to relay all pertinent guest information and operational requirements. Review the daily event sheet and in-house groups, and participate in the daily lineup.
• Provide a consistent level of guest recognition and delivery of personalized services.
• Maintain thorough knowledge of room rates, room packages/promotions, room types, room availabilities, and occupancy levels.
• Assist with room reservation calls for modifications, bookings, and cancellations when needed.
• Check all billing instructions and guest credit for accuracy. Follow up and resolve related issues.
• Maintain appropriate standards of conduct, uniforms, hygiene, and appearance for the front office department.
• Address guests' complaints and requests in a polite and efficient manner. Give further instructions to the relevant colleagues if needed to ensure optimal guest satisfaction.
• Maintain a record of all complaints, feedback, and requests. Follow up and inform concerned operating departments.
• Make decisions on upgrades, comps, and rebates as per stipulated hotel policies and procedures.
• Assist in department orientation and training of the hotel service standards, procedures, and programs.
• Inspect Front and Back of house areas for cleanliness, health & safety, and report any faults to the relevant departments.
• Promote in-house sales, facilities, and upselling programs to maximize revenue.

Qualifications, Knowledge, and Skills:

• Service-oriented with an eye for detail.
• Ability to work effectively and contribute to a team.
• Self-motivated, energetic, and friendly personality.
• Must always be well-presented and well-groomed.
• Excellent reading, writing, and oral proficiency in English; additional language skills are a plus to converse with international guests.
• Willing to work shifts.
• Minimum hotel background in rooms division; supervisory-level experience required.
• Strong skills in guest service, communication, organization, and problem-solving.
• Prior experience in Opera / Opera Cloud.

Job Purpose:

The Design Manager will play a pivotal role in enhancing the unique style and personality of The Standard, Singapore. Working closely with the property and Corporate Design Team, you will support the property’s design initiatives, focusing on furniture, small construction projects, signage, maintenance of existing designs, and assisting in design development. Your creativity will be key to ensuring that every visual element aligns with The Standard’s vibrant and distinctive brand.

Duties and Responsibilities:

• Collaborate with Teams: Work closely with the Management Team to ensure that all spaces meet the specified standards and that public areas are always "in show" status.
• Maintain Design Integrity: Partner with Housekeeping, Engineering, and Food & Beverage teams to ensure that interior design standards are consistently met. This includes ensuring all rooms, displays, layouts, structures, signage, and event setups are visually up to par.
• Lead Property Tours: Conduct weekly property tours with department heads to report on active, pending, and completed projects impacting guest experience, ensuring they are aligned with brand integrity.
• Project Reporting: Assist in clear and accurate reporting of design projects across all departments, ensuring ongoing communication and understanding.
• Design Execution: Execute all design-related projects as specified by the corporate design team, including material sourcing, vendor selection, budget management, and creating maintenance manuals.
• Vendor Coordination: Schedule, follow up, and oversee outside vendor projects in a professional manner.
• Procurement and Inventory Management: Manage the processing and tracking of Purchase Orders, coordinate furniture placement, landscaping maintenance, and oversee tools and materials needed across the property. Maintain and organize inventory of all fixtures, furniture, and equipment on and off property.
• Support Marketing and Events: Collaborate with the marketing team on the physical and creative setups for activations and events, ensuring design consistency.
• Installations and Communication: Coordinate on-site installations and communicate work schedules with relevant departments.
• Material Sourcing: Source new and replacement materials for projects, whether locally, nationally, or internationally.

Skills and Qualifications:

• Bachelor’s degree in Interior Design, Architecture, or a related field.
• 2-4 years of interior design experience, preferably within hospitality or lifestyle brands.
• Strong project management skills with the ability to manage multiple tasks and meet deadlines.
• Proficiency in Adobe Creative Suite, Microsoft Office, CAD, SketchUp, and similar design software.
• Ability to read and interpret construction documents, floor plans, and understand spatial relationships.
• Knowledge of basic wood and metal finishes and general contracting terms.
• Excellent communication skills in English, both verbal and written.
• Highly organized with extreme attention to detail.
• Ability to work independently and as part of a team with a positive attitude.
• Adaptability and the ability to thrive in a fast-paced environment, meeting project needs and expectations.

Duties & Responsibilities:

• Maintain effective communication and relations with department managers.
• Evaluate effectiveness of Purchasing department and review annual goals.
• Ensure that all performance procedures and established standards in regards to procurement and purchasing are followed; coach and mentor to ensure consistency in performance.
• Ensure that proper requisitions are received in advance to meet delivery date.
• Obtain quotation request form supplies to send a quotation, condition, and all details concerned.
• Take constant sample surveys of products to ensure that the hotel gets optimum utility at comparative price and without specifications laid out.
• Responsible to ensure accuracy of information shared with other operating departments.
• Process proper purchase orders with correct price, giving details of items cost packing for approval limit of authority.
• Ensure all bi-weekly/monthly/quarterly reports are sent regularly and in a timely manner.
• Maintain and keep all financial files ensuring compliance.

Requirements:

• Diploma / Degree in Business / Supply Chain / Procurement / Hospitality
• Preferably one (1) year of experience in similar capacity in the hotel industry
• Excellent negotiation skills and has good market and commercial awareness
• Ability to multitask, work independently and to partner with others to promote an environment of teamwork
• Knowledge of budget preparation and cost controls
• Possess strong vendor network and sourcing experience
• Strong business acumen, meticulous and problem-solving skills
• Experience in e-procurement system will be an advantage