Total 28 front desk officer job vacancies in Singapore

Responsibilities:

• Warmly greet and welcome arriving and departing guests with a smile.
• Assist guests with check-in and check-out processes, ensuring efficiency and accuracy.
• Enroll guests into hotel rewards program.
• Provide detailed information about the hotel and the local community.
• Address and resolve guest issues and concerns in a timely and satisfactory manner.

Requirements:

• Minimun NITEC in hospitality or related
• Excellent communication skills.
• Knowledge of hotel operations and reservation systems is a plus.
• Ability to handle stressful situations with a calm and professional demeanor.
• Flexibility to work rotating shifts, including weekends and holidays.
• 5 days work week
• Location: Orchard
• No experience are welcome to apply!

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R23117478 (Mandy Lim Teng Hong)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

Our esteemed client, a luxury hotel located at the heart of Singapore, is seeking passionate Fresh Graduates to join their Guest Experts team. This team is renowned for its expertise in providing a wide range of functions and delivering world-class service to guests throughout their stay. If you have a passion for hospitality and customer service, we invite you to apply now, and we will arrange a session to share more about the role with you!

1. Front Office & Desk

• Initiate guest connections via email prior to arrival to personalize the guest stay experience.
• Extend a warm and professional welcome to each guest, addressing them by name for a personalized touch.
• Coordinate with Concierge for transportation arrangements as required.
• Escort guests to their rooms and facilitate in-room check-ins for a seamless arrival experience.
• Provide welcome refreshments and maintain awareness of room status changes.
• Process guest check-ins and check-outs efficiently using the computer system.
• Oversee the Club Lounge, ensuring guest comfort and safety, and perform opening and closing duties as needed.

2. Housekeeping & Laundry

• Extend a warm greeting to every guest and ensure their comfort throughout their stay.
• Verify the functionality of room appliances and conduct thorough cleaning of bathrooms including bathtub/hot tub/shower and furnishings.
• Manage uniform issuance and collection procedures efficiently.
• Collect laundry from guest rooms and deliver it promptly to ensure guest satisfaction.
• Maintain adequate supplies on cleaning carts
• Accurately report room statuses.

Requirements:

• Hold at least a Professional Certificate/NiTEC, Diploma, or equivalent qualification.
• Willingness to work on a rotating shift basis, including overnight and weekends.
• Passionate about the hospitality industry and dedicated to providing exceptional service.
• Possess excellent customer service and interpersonal skills.

Interested candidates kindly click the APPLY NOW button. We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R23117478 (Mandy Lim Teng Hong)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

Responsibilities

• Guest Relations: Warmly greet and welcome arriving and departing guests. Assist guests with check-in and check-out processes, ensuring efficiency and accuracy. Handle guest inquiries, provide information, and offer assistance promptly and professionally.
• Concierge Services: Act as a knowledgeable resource for guests, offering recommendations and assistance with reservations, transportation, and local attractions. Arrange special requests, such as dining reservations, or room service.
• Communication and Problem-Solving: Collaborate with other hotel departments to meet guest needs, ensuring a seamless and enjoyable stay. Address and resolve guest issues and concerns in a timely and satisfactory manner. Ensure that guest feedback is handled with care, aiming for positive resolutions.
• Upselling and Promotions: Promote hotel services, amenities, and special promotions to enhance the guest experience and increase revenue.

Requirements

• NITEC or equivalent; a diploma in Hospitality or related field is a plus.
• Exceptional interpersonal and communication skills.
• A proactive and guest-centric attitude with a commitment to exceeding guest expectations.
• 5-days work week must be able to work on weekends and public holidays.
• Rotating shift hours, including overnight.
• Location: Orchard

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R23117478 (Mandy Lim Teng Hong)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)