Job Description & Requirements
RESPONSIBILITIES:
1. Implement HR Policies & Procedures. Monitor deviations and take corrective actions when required.
2. Handle the recruitment, selection, appointment and on-boarding process for assigned Departments.
3. Handle exit management process.
4. Monitor confirmations and administer the process for confirmations, promotions and transfers.
5. Conduct salary surveys.
6. Administer benefits programmes. Handle industrial accident cases. Process medical, specialist, dental and insurance claims.
7. Administer leave, Employee Relations & Engagement Programmes.
8. Provide HR administration for industrial relations cases.
9. Handle employee discipline issues and staff grievances with Department Heads.
10. Submit performance ratings to Assistant HR Manager for salary increment and bonus inputs for assigned Departments.
11. Administer employee welfare programmes, internal and external staff recognition programmes and staff suggestion scheme.
12. Ensure staff lockers are in good working condition. Ensure staff canteen is clean and monitor quality of food.
13. Co-ordinate Bi-Monthly Staff Gathering and Best Associate Award.
14. Assist to prepare HR Reports & Surveys requested by Management and government bodies.
15. Perform HR Administration duties which include ad-hoc updates of employee’s personal particulars in system, update staff notice boards, update of HR information system and keeping HR files updated.
16. Responsible for part-timers for all Departments.
Ad-hoc projects or other duties as assigned by Assistant HR Manager and HR Manager.
JOB REQUIREMENTS:
1. Support and uphold the company mission, vision and values.
2. Demonstrate and be perceived as a role model.
3. Maintain highest standards of professionalism, ethics, grooming and attitude towards staff and guests.
4. Maintain confidentiality at all times.
5. Pleasant personality.
6. Perform tasks independently or with minimum supervision.
7. Demonstrate a good working relationship with other departments with a high level of communication and co-operation in the interests of service and overall improvement in the working conditions at the Hotel.
8. Proficient in MS office applications and Hotel systems.
9. Good knowledge of the Singapore Employment laws and Ministry of Manpower’s work passes, policies and guidelines.
10. Good communication and interpersonal skills.
11. Meticulous and well-organised.
12. Ability to multi-task and solve problems.
