Total 15 quality control manager job vacancies in Singapore

At Amazon, we are working to create the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders to join us. We are looking for a dynamic, customer-obsessed and innovative quality leader to join our Amazon Private Brands team.

Our Private Brands offer customers great value with high quality products at great price. We are looking for a Senior Supplier Quality Manager with excellent judgement, strong operating skills, direct experience with consumer product expectations and manufacturing strategies to support our rapidly growing and evolving business and drive for invention and process improvement. The role also requires interacting with global business teams, supply chains, and WW Product Safety & Compliance to balance current and future business needs while protecting both the customer experience and brands.

Key Responsibilities

• Ensure products continuously comply with Amazon’s quality, performance, reliability, as well as industry safety and regulatory requirements worldwide
• Applying SME level knowledge of quality strategies and processes by engagement with contract manufacturers and original design manufacturer
• Manage and coach strategic suppliers to improve quality management systems, manufacturing processes and customer satisfactio
• Drive scalable business solution and develop best-in-class processes and systems, and drive continual improvement across different business models
• Communicate technical, quality, and process requirements to non-technical stakeholders
• Design and operate scalable training programs via webinars or onsite for both internal and external stakeholder; improve self-service tools and systems to reduce manual operations
• Manage 3rd Party service providers to perform factory audits and processes inspections

Basic qualifications

• Knowledge of product/ manufacturing quality management as well as product development in diverse industries
• Bachelor’s degree required with a scientific or engineering focus
• Minimum 7 years of experience with import/export consumer product quality program management
• Working knowledge of lean six sigma and process improvement methodologies
• Excellent written and verbal communication skills
• Ability to work with technical and non-technical business owners to get things done
• Must be able to think creatively and possess strong analytical and problem solving skills
• Ability to thrive in a high energy environment where tactical and strategic activities are driven in parallel
• Able to travel (including international) often

Preferred qualifications

• Highly innovative, flexible and self-directed. Track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
• Process oriented, with high attention to detail and proven ability to manage multiple, competing priorities simultaneously
• Strong analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations, and drive actions
• Solid experience on hardware quality control from product design quality, process quality and customer quality optimization

Join Amazon Singapore’s dynamic environment as a Senior Supply Chain Manager with a planning background, where you will lead a team of Supply chain & transportation managers and play a crucial role in shaping and optimizing various facets of our operations, concentrating on managing the flow of goods, transportation, information, or services within the supply chain network.

In this role as a Supply Chain & Transportation lead, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency. In this role, you will collaborate with cross-functional teams, including business, operations, program management, product, finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.

Key job responsibilities
• Provide strategic direction to your team and lead the development of talent as part of Singapore Operations leadership.
• Lead strategic initiatives related to network capacity within Amazon's various business units in Singapore.
• Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.
• Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.
• Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.
• Define metrics and invent/simplify processes to drive decision-making in complex network capacity situations.
• Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.
• Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.
• Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.
• Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.

Basic qualifications

• Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
• 8+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• 5+ years of team management experience

Preferred qualifications

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Our team’s mission is to look around corners for what will be meaningful for Amazon customers in the future. We obsess over ideas, activities, and trends that could be differentiating for customers. We bring those ideas to team's across Amazon to ideate and invent.

Amazon is seeking a skilled and motivated Senior Product Manager - Tech to analyze and deliver insights on signals to help us better serve customers. The right candidate is passionate about understanding the competitive landscape and diving deep into complex problems, and continuously striving to find deeper insights. The person in this role will innovate, build new methodologies to generate insights, and make recommendations to drive actions that directly impact our current and future customers. A successful candidate will possess excellent analytical skills, and have the ability to work collaboratively to influence business and technology leaders at all levels, including senior management.

Responsibilities include:

• Perform in-depth analyses and deliver key insights in business, customer experience, and technology areas
• Make recommendations based on insights to drive actions that impact Amazon customers
• Deliver projects in a complex and ambiguous environment, and collaborate with peers and stakeholders
• Own and execute end-to-end analyses, including scoping, design, data collection, data analysis, creation of recommendations, and presentation of results to senior leadership
• Work with our most senior leaders to determine meaningful investment areas

Basic qualifications

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
• 8+ years of experience in Tech consulting, investment banking, finance, or product strategy

Preferred qualifications

• MBA or Master’s Degree
• Degree in economics, business, finance, computer science, engineering, or research sciences
• Experience in quantitative analysis and delivering data-driven insights to senior leadership
• Excellent oral and written communication skills and facilitation skills
• Experience in engaging and influencing technical and business decision makers
• A demonstrated ability to synthesize complex concepts, formulate a clear point of view, and write concise and compelling narratives
• Willingness to travel if required (travel restrictions and health conditions permitting)

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?

The Principal OEM Business Manager is the relationship owner for the Amazon Electronics Manufacturing Services (EMS)Device Manufacturing Services suppliers that provide co-development resources, procure components, design, manufacture and test digital devices.

Key job responsibilities
The OEM Business Manager has a dual responsibility to:

1) Lead the sourcing, selection, contract negotiation and management of one or more EMS suppliers in alignment with the overarching EMS strategy and within the Integrated Management System. Ensure a competitive sourcing environment leading to continuous improvement in Engr. Services, Line Readiness, Quality, Business Management, Contract management and adherence, delivery, cost and social responsibility.

2) Actively engage the Device Operations and Engineering organizations with the EMS suppliers on one or more products/product lines to achieve the programmatic objectives.

3) In the case of an Advanced Products type situation to lead the commercial aspects of the relationship and drive multifunctional teams relative to third party ODM involvement.

This requires that the Principal OEM Business manager be both an advocate for the supplier within Lab126 and be their harshest critic to ensure the best possible performance. Upon success, the OEM Business Manager will instill a forward-thinking collaborative and mutually-beneficial long-term relationship with a holistic point of view, not just a product or single supplier perspective – a business owner. These high profile responsibilities require significant breadth and business acumen as the responsibilities are very diverse and impactful:

Technical - Solid understanding of the EMS supplier landscape and capabilities in addition to Digital Device technologies and manufacturing / testing methodologies. Understanding of Capital Equipment supplier landscape and capabilities.

Negotiation Skills – Able to negotiate best in class contract pricing, terms and conditions on large contracts with suppliers who are exceptionally skilled at protecting thin margins. Exercise good judgement in knowing when and how best to address issues or drive change. In the case of an ODM relationship lead all commercial discussions.

Contract Management – Ensure that the suppliers execute and adhere to the contracts and renegotiate whenever possible to realize benefits from bundling work with Strategic Suppliers. This is not limited to dollars but being able to protect Amazon’s bottom line in all aspects – IP, indemnity, confidentiality, etc. as these are all crucial to how Amazon is able to have successful launches (products that “wow” the customer). In the case of an ODM relationship ensure that the contracts protect Amazon’s brand and meet customer requirements.


Financial – Responsible for managing the business relationship including contracts, pricing, terms and conditions and claims. Must be an effective negotiator. The value of these supplier engagements can reach the billion-dollar level.

Relationship Builder – Must have the ability to engage, influence and arbitrate both the supplier and the Lab126 stakeholder organizations at the operational and Sr. Executive levels. The circumstances are often emotional and with severe pressure and limited time. Must build strong business cases and have a strong executive presence.

Basic qualifications

• Bachelor’s degree in Business, Operations, Supply Chain Management or Engineering or equivalent work experience
• 7+ years experience in high volume manufacturing operations or sourcing environment
• 7+ years direct experience in supplier / supply chain management
• Supply chain experience managing cross functional teams in a consumer electronics product company
• Familiarity with world-class sourcing methods and tools
• Experience with Continuous Improvement and Six Sigma methodologies
• Experience with Microsoft Outlook / Access

Preferred qualifications

• Master’s degree
• Excellent written and verbal communications skills.
• Experience managing capital equipment suppliers and understanding of capital equipment supply base.
• Ability to solve problems and coordinate with cross-functional teams.
• Ability to be innovative in issues related to strategic sourcing, vendor relations, quality assurance and the associated measurement systems.
• Strong analytical skills (i.e. cost modeling, quotation analysis, supplier selection).

Come join Amazon Prime Video as we lead the shift towards digital video entertainment and shape the future of movies and television. Prime Video is a premium streaming service that offers Amazon Prime members access to thousands of movies and TV shows — all on demand, at any time, on any device.

To help provide customers with the best Prime Video experience, we are looking for an Out of Home Country (OHC) Launch Manager to lead the import and export of titles for the APAC & MENA region. We are looking for candidates with strong project management and problem-solving skills, with the ability to work independently and earn trust with cross-functional teams, along with a strong bias for action to do what is right for the customer. This candidate must have a strong passion for APAC content, ranging from K-drama and Anime to Indian movies and series, along with the curiosity to learn about genres coming from other locations around the world.

As part of the APAC Programming Strategy team, this person will collaborate with our global OHC business team, local programming and marketing peers from around the world, and our Global Ops team, including Launch Quality and Localization owners. This role is responsible for representing APAC titles in regional and global mechanisms, ensuring partners understand the marketing and audience opportunities for each title. Similarly, this person will play a critical role in planning for content to travel into APAC from countries like Spain, UK, and Canada. With a content-forward background, a successful candidate will need to balance an understanding of operational requirements, regional audience needs and nuances, and the ability to optimize processes to help delight our customers.

The role requires experience in project management and standard marketing workstreams/workflow, such as campaign planning and asset coordination. Given the high number of titles and locations involved, the candidate must also have the ability to manage multiple projects and deliverables simultaneously. As this role is new to the APAC region, it also requires a willingness to ideate and develop processes for scale and efficiency. This is an opportunity to work cross-functionally on a dynamic team in a growing industry, with ample scope for self-development and space to innovate.

Key job responsibilities

• Responsible for leading the import and export of titles for the APAC & MENA region.
• Accountable for OHC title slate co-campaign planning, creative development, and execution per Playbook.
• Secure marketing localization services and quality for APAC languages.
• Flag errors or challenges for customer content “consumption” in supporting territories.
• Build relationships with global teams and stakeholders, improving collaboration across regions (EU, LATAM, NA) and dedicated OHC teams.
• Shared regional responsibility with global counterparts: Monthly OHC Marketing Kickoffs, Weekly Marketing Email Updates, Campaign Tracking and Coordination, Cross-functional coordination with Asset Management, Localization, O&O.
• Develop program workflows/SOPs and document accordingly for clear training and transfer of information.
• Participate and provide feedback on centralized OHC mechanisms.

Basic qualifications

• Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion
• Experience using data and metrics to measure impact and determine improvements
• 4+ years of experience in project or program management, with a focus on managing timelines on marketing assets and campaigns.
• Bachelor’s degree in Marketing, Communications, Business or similar

Preferred qualifications

• Experience with marketing strategies in online and mobile channels
• Experience developing and optimizing processes for scale and efficiency
• Relevant experience in the entertainment industry

At Amazon, we are working to be the most customer-centric company on earth, which encourages growth in a safe environment for both our associates and our customers. Amazon’s Regulatory Intelligence, Safety, and Compliance (RISC) seeks to protect customers, associates and partners from unsafe products, provide technical expertise, pioneer innovative tech solutions to complex problems and deliver a world-class programmatic strategy to enable safe, compliant and efficient execution across our world-wide supply chain in an ever-changing environment. RISC seek to deliver on the above mandate, while placing emphasis on improving the experience for Amazon’s Selling Partners for the products they sell via Amazon.

This job role will be based within the rapidly expanding Artifact Lifecycle team, which forms a key pillar of the overall RISC organization. Artifact Lifecycle has a mission to protect the health of associates, customers and supply chain partners by creating innovative solutions to obtain product Artifacts (documents, data sheets, lab reports, product images etc), for Compliance Evaluation, Classification, Storage decisions across the catalogue. Artifact Lifecycle owns the end-to-end strategy to ensure we provide the best possible service for Selling Partners that want to sell safe and compliant products.

The Sr. Risk Manager will be responsible for coordinating and building out business requirements for new, disruptive tech functionalities for external Selling Partners with the overall aim of helping worldwide Selling Partners to become and remain compliant in an efficient and scalable way. The candidate will work closely with Tech, Product, Legal, Selling Partner Experience (SPX), Storage, Supply chain and Business teams to build out internal technical capabilities that are required to scale processes and tech solutions into new marketplaces across the globe, they will also assist supporting the on-going operations of the Artifact Lifecycle program, reporting on various KPI metrics. Finally, the candidate will be an active contributor to broader RISC strategy and roadmap discussions, with the opportunity to partake in key workflows with Snr Management.

Key job responsibilities

• Work on an initiative to collect the requirements / use cases for automation of artifact review processes (artifacts are documents, images used to make to determine if a product is safe / compliant for sale)
• Work with our compliance operations teams, and compliance program owners to understand how we determine what artifact processes exist manually today (e.g. what information is extracted, what information is used to decide if it valid or not)
• Collate these use cases into requirements and share them with tech
• Develop internal metrics to determine the effort / cost of existing operations work, and opportunity to automate.
• Develop scalable mechanisms to report regular updates on projects within your ownership to key stakeholders, to ensure alignment is maintained across various WW teams
• Clear, precise, and regular communication with key stakeholders, including leadership, on ongoing project/program updates

Basic qualifications

• Knowledge of Microsoft Office products and applications at an advanced level
• Experience in compliance, audit or risk management
• Bachelor's degree or equivalent
• 6+ years of experience managing medium to high complexity cross-functional programs, including multiple groups of stakeholders and in an international environment.
• Experience working with Product teams to implement scalable technical solutions.
• Excellent communication skills (both oral and written), ability to simplify complex topics for broad audiences.
• Extremely comfortable with ambiguity and comfortable on taking the lead to problem solve
• Ability to design processes that start with the customer and work backward.
• Experience with root cause analysis and process design.
• Strong delivery record.

Preferred qualifications

• Project Management Professional (PMP) or equivalent certification
• Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
• Master's degree or equivalent

Amazon is seeking an experienced Operations Launch Program Manager (PM) with expertise in last mile operations to support fast paced launch and expansion of new business operations across the globe. The PM will be an expert in at Last Mile systems and technology (AMZL experience desirable) and assists with driving business decisions in a fast paced and often ambiguous work environment and interfacing with various functional teams and individuals at all levels of the organization. This individual will coordinate the stakeholders required to launch new business operations. This will require defining and scoping program requirements and critical path, ensuring the safety of our employees, understanding intricate inter-dependencies within the program, and driving and coordinating cross-functional teams and external vendors to launch on time and on budget, as well as driving standardization and consistency within our network, in order to continuously raise the bar of our marketplace launches. You will be part of a high functioning team with ultimate responsibility for the launch of multiple, complex, high capital projects. What could be more fulfilling than the opportunity to launch exciting new business operations that directly impact Amazon customers?

Key job responsibilities

• Planning, driving and coordinating the execution of last mile functions for successful launch
• Managing cross-functional teams from project scoping to customer-facing launch, often operating in ambiguous environments
• Able to juggle multiple programs with competing deadlines while maintaining customer focus
• Providing detailed, data-driven insight to identify and prioritize opportunities and to shape our program and operational decisions, as well as foresee risks, “join the dots” and drive to resolution
• Proactively build and manage relationships with key internal stakeholders across a range of businesses, with excellent communication skills
• Takes ownership and accountability for programs, while maintaining the ability to ask for help, and escalate issues and problems as necessary to keep programs on track
• Designing program mechanisms to reduce bottlenecks, improve communication, identify risks, and gather feedback from a wide range of worldwide stakeholders
• “Rolling up your sleeves” to help get things done: we’re all about launch and expansion
• Up to 50% travelling across the region

Basic qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Last Mile technology experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

Preferred qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is seeking an experienced PM to support fast paced launch and expansion of new business operations across the globe. The PM will be an expert in at Supply Chain systems and technology and an experience project coordinator that assists with driving business decisions in a fast paced and often ambiguous work environment and interfacing with various functional teams and individuals at all levels of the organization. This individual will coordinate the stakeholders required to launch new business operations. This will require defining and scoping program requirements and critical path, ensuring the safety of our employees, understanding intricate inter-dependencies within the program, and driving and coordinating cross-functional teams and external vendors to launch on time and on budget, as well as driving standardization and consistency within our network, in order to continuously raise the bar of our marketplace launches. You will be part of a high functioning team with ultimate responsibility for the launch of multiple, complex, high capital projects. What could be more fulfilling than the opportunity to launch exciting new business operations that directly impact Amazon customers?

Key job responsibilities

• Planning, driving and coordinating the execution of all operational functions for successful launch
• E2E network design and supply chain system launches, including overseeing prioritization efforts and P0/P1 requirements
• Managing cross-functional teams from project scoping to customer-facing launch, often operating in ambiguous environments
• Able to juggle multiple programs with competing deadlines while maintaining customer focus
• Providing detailed, data-driven insight to identify and prioritize opportunities and to shape our program and operational decisions, as well as foresee risks, “join the dots” and drive to resolution
• Proactively build and manage relationships with key internal stakeholders across a range of businesses, with excellent communication skills
• Takes ownership and accountability for programs, while maintaining the ability to ask for help, and escalate issues and problems as necessary to keep programs on track
• Designing program mechanisms to reduce bottlenecks, improve communication, identify risks, and gather feedback from a wide range of worldwide stakeholders
• “Rolling up your sleeves” to help get things done: we’re all about launch and expansion
• Up to 50% travelling across the region

Basic qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements
• Experience in supply chain systems, tools and network design

Preferred qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Prime Video is seeking a results-driven Senior Content Marketer to join our team in SEA and MENA. This exciting opportunity will ideally suit an experienced and enthusiastic digital marketing professional with responsibility to design, implement and drive all paid content marketing initiatives for Prime Video across a diverse region, aimed at driving awareness, visits, acquisition and engagement. You will need to demonstrate deep understanding and knowledge of digital marketing, digital media planning as well as measurement. You will be comfortable working with complex challenges, and understand the value of rapid test and learn approaches, and be a results driven high performer.

Key job responsibilities

• Developing Marketing strategy and go-to-market plans for priority Prime Video titles within SEA-MENA, working in close collaboration with Creative teams, agencies and marketing platforms in-region.
• Collaborate with Local Programming, O&O, PR, Social and other SEA-MENA marketing channel owners to drive an integrated Marketing plan for the region.
• Ensure global marketing plans and tactics translate well locally within SEA-MENA and be key voice of the region to drive visibility and flag any local marketing challenges/sensitivities.
• Partner effectively with internal stakeholder teams to drive synergistic partnerships internally as well as externally.
• Monitor and report on the effectiveness of marketing campaigns including effective channel and creative strategy.
• Identify business needs by working backwards from the customer.
• Ensure appropriate processes, procedures, forms and job tracking are established and maintained to keep deliverables on time.
• Anticipate and effectively mitigate problems; and consistently communicate to stakeholders about updates on progress, relevant delays or issues and budget implications.

Basic Qualifications

• 6-8 years of marketing, media planning and agency management experience
• 7+ years of developing and managing acquisition marketing or channel programs experience
• Experience using data and metrics to drive improvements
• Experience developing and executing campaigns across a multitude of timezones and languages

Preferred Qualifications

• Experience driving direction and alignment with large cross-functional teams and agency partners
• Experience designing and executing joint marketing plans with strategic alliance partners with global footprint
• Experience in Content marketing with focus on Digital channels
• Familiar with excel (data manipulation, charts and pivot tables)
• Comfortable in a fast-paced work culture and environment

Amazon’s SG Consumables team is looking for a talented Vendor Manager for our Baby & Beauty categories . Our vision is to transform how our customers in Singapore shop grocery. We will achieve this by delivering a tech-led, seamless shopping experience for our customers. We will combine relevant selection, high quality, great availability and value, with convenience through ease of ordering and speed of delivery to win customers trust.

In this role, you will seek to redefine how customer shop grocery in Singapore, building a best in class shopping experience for Baby & Beauty products. You will be the main point of contact with Brands for the Fresh channel and will deal with top management of large brands as well as small manufacturers. You will be a passionate customer and category advocate within Amazon; possess strong negotiation and analytical skills, together with proven commercial knowledge and experience. The ability to effectively prioritize and multi-task is a must, together with excellent project management skills and laser sharp attention to detail.

Key job responsibilities
- Create and implement the overall business strategy for their vendors' business including managing vendor negotiations and peak periods.
- Take a pivotal role in the Fresh business, helping to define and drive our strategy.
- Act as the ‘business owner’ for their vendors' business, possessing a complete understanding of internal and external variables that impact the business and P&L, this entails owning forecasting, monitoring and reporting on the business.
- Manage selection through strong vendor relationships, including assessing market procurement conditions, recommending terms, and implementing procurement strategies.
- Be responsible for the following areas of business management: promotional campaigns, support to in-stock management (in close relationship to our supply chain management team), product management, quality management and vendor performance communications.
- Monitor and research industry and competitive trends to make the Amazon offering the best for the customer.

BASIC QUALIFICATIONS

- Knowledge of Excel and extracting data through varied reporting tools in order to drive and influence business decisions
- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
- Bachelor's degree
- Experience with financial analysis and P&L ownership

PREFERRED QUALIFICATIONS

- Experience in vendor negotiations, pricing and promotion, inventory management, and product development
- Experience managing large data sets and utilizing to drive performance and process improvements
- Experience in e-commerce

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

At AWS Cloud Logistics (ACL), we work together to #MoveTheCloud. Our team designs and delivers the technology that our logistics teams rely on every day. We’re innovators, communicators, and problem-solvers who lead, advocate, and influence.

Role Overview:
As a Customs Brokerage Program Manager at AWS, you will lead strategic initiatives to optimize our global customs operations and enhance our cross-border logistics capabilities. This role sits at the intersection of technology and international trade, requiring you to drive innovation in customs brokerage processes, data integration, and compliance management across multiple regions.

You will spearhead the development and implementation of advanced information systems, focusing on seamless integration with customs brokers worldwide. Your responsibilities will include overseeing the rollout of various data transmission solutions, from immediate fixes to long-term, scalable platforms. As the central point of contact for global brokerage teams, you will ensure consistency in operations, maintain compliance standards, and drive continuous improvement in our customs clearance processes.

This position offers the opportunity to make a significant impact on AWS's global supply chain efficiency, working with cutting-edge technology to streamline international trade operations. Your success in this role will be crucial in supporting AWS's rapid growth and maintaining our competitive edge in the cloud services market.

Key job responsibilities

• Lead the strategic development and global implementation of advanced customs brokerage information systems, focusing on data integration, solutions, and compliance management across all regions.
• Oversee end-to-end project lifecycles for customs technology initiatives, from conception to post-launch support, ensuring seamless execution and continuous improvement of implemented solutions.
• Serve as the primary liaison for internal and external stakeholders, including engineering teams, technology providers, and logistics partners, to drive program success and align with organizational goals.
• Develop and maintain comprehensive performance metrics for global brokerage operations, while spearheading the integration of innovative technologies to enhance cross-border logistics capabilities and streamline customs processes.

About the team

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

• Minimum of 3 years of direct experience in import/export compliance and handling imports/exports per foreign government regulations.

• 3+ years of technical product or program management experience

• Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules

• Strong analytical and quantitative skills, with a drive for continuous improvement.

• Ability to handle multiple priorities simultaneously in a fast-paced, ambiguous environment.

Preferred qualifications

• Global logistics or supply chain experience is preferred.

• Experience utilizing data-driven process improvement tools and metrics.

• Experience engaging with customs/regulators and representing complex import/export requirements.

• Bachelor's degree in Logistics, Supply Chain, Business, Engineering, Economics, Science, or equivalent relevant experience.

Come join Amazon Prime Video as we lead the shift towards digital video entertainment and shape the future of movies and television. Prime Video is a premium streaming service that offers Amazon Prime members access to thousands of movies and TV shows — all on demand, at any time, on any device.

To help provide customers with the best Prime Video experience, we are looking for a Senior Programming Strategy Manager to help develop our content programming strategy for the APAC & MENA region. We are looking for candidates with strong project management and analytical skills, with the ability to work independently and earn trust with cross-functional teams, and a strong bias for action and passion to do what is right for the customer.

This person will directly collaborate with our Prime Video business and Amazon MGM studio teams to provide actionable feedback on global content and its likelihood to resonate with APAC & MENA audiences, ultimately helping to steer the content decision-making process. With a content-forward background, candidates should have qualitative and quantitative skills to work cross-functionally across internal teams to influence creative and business leaders. A mind for innovation, triangulating trends through customer signals, and learning through testing will make this role successful. A successful candidate will need to balance audience metrics, customer insights, and creative innovation to help delight our customers.

The role requires experience in using customer insights, 1P and market research, and other data to contribute to our regional plan to fulfill our customer’s entertainment needs year-round. Working with Amazon MGM Studios, Content Acquisition, Marketing, Finance, PR, and global teams, this role will help influence and optimize our global release calendar within APAC & MENA to ensure we regularly delight customers with new and engaging content. As the role requires a high-velocity of decision-making and getting things going, a self-driven approach is crucial. The Senior Programming Strategy Manager will also contribute to evaluating title performance potential, contributing to global content assessments and greenlight decisions. This is an opportunity to work cross-functionally on a dynamic team in a growing industry, with ample scope for self-development and space to innovate.

Key job responsibilities

• Develop a deep understanding of APAC & MENA customer segments at granular levels (across both existing customers of Prime Video and external users of streaming services) and their content needs to help drive the continued growth of Prime Video.
• Influence global programming strategy through existing decision-making and planning mechanisms.
• Build progress reports for local teams and global senior leadership on portfolio performance, slate planning, and other global/regional programming reviews.
• Build durable mechanisms for SOPs, workstreams, and guidelines related to title strategy.
• Track risks/opportunities to the content portfolio as APAC & MENA needs evolve over time, developing scalable mitigation strategies as needed.
• Share responsibility for local APAC content release strategy to other regions, with an aim to scale investments and audience opportunities beyond our region.
• Own research and syndicated data agency relationships, ensuring easy access to relevant audience data.
• Conduct audience research as needed to determine opportunities for acquisition and engagement.
• Conduct measurement of content investments and work with marketing teams to maximize title performance.

Basic Qualifications

• Relevant experience in the entertainment industry of audience and programming analysis, OTT/television content and trend research, or data and consumer insights and metrics to measure impact and determine improvements
• Experience using Microsoft Excel to manipulate and analyze data
• Proven analytical and quantitative skills with a passion and aptitude for analysis
• Bachelor’s degree in Marketing, Communications, Business, Economics or similar

Preferred Qualifications

• Excellent business judgment and an ability to think strategically and to help build execution plans
• Demonstrated ability to generate ideas and independently solve problems with a logical, data-driven approach
• Demonstrated ability to work effectively across business teams to deliver business results; experience in project management across multiple teams in an organization
• Ability to prioritize and multi-task across multiple workstreams
• Strong bias for action and sense of urgency; the ability to make things happen quickly
• Self-starter skilled at prioritizing and managing multiple projects, teams, and deadlines that run simultaneously.
• Demonstrated success in influencing cross-functional teams, senior stakeholders, and leadership across teams.
• Ability to quickly innovate, implement, learn through experiments, and scale based on learning.

With effect from 1 January 2025, all employees are expected to return to the office 5 days a week.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS Infrastructure is looking for a talented, driven, and highly analytical, Supply Chain Manager with demonstrated experience driving process improvement.

This role manages (contract manufacturing) vendor(s) critical to the successful fulfillment of hardware to AWS data centers globally. The role is primarily responsible for Site Performance (output, quality, efficiency, costs), CM Partner Relationship Management. The primary performance metrics associated with this- role will be ensuring the availability of materials needed for production, optimizing inventory levels, and implementing efficient processes to support the company's operational goals. Responsible for tracking and mitigating risks related to material planning Secondary metrics include staffed site capacity utilization, Clear-To-Build, server bone-pile, and Racks-in-Transit (RIT).

Key job responsibilities
1. Day-to-day management responsibility for high velocity assembly operations
2. Act as point of escalation for all vendor related issues
3. Manage vendor operational excellence through data driven metrics and continuous improvement activities
4. Drive cross-functional strategic initiatives to improve supply chain efficiency and overall cost structure
5. Drive complex business analysis to identify business opportunities to improve internal and external processes
6. Work cross-functionally to identify and apply best practices and continuous process improvements
7. Influence internal technical teams to drive multisystem process & system changes
8. Provide scalable solutions for continued scale product and service offerings
9. Set project requirements and drive results across internal and external
10. Drive continuous improvement initiatives to lower risks and reduce lead times.
11. Influence partner processes, technologies, and policies to achieve mutual benefits for both organizations in a sustainable manner.
12. Analyze production schedules and demand forecasts, ensuring our customer requirements are met, whilst maximizing site utilization
13. Drive complex business analysis to identify business opportunities to improve internal and external processes
14. Drive material reuse opportunities, improving AWS’ overall circular supply chain
15. Develop and maintain standard operating procedures (SOPs) for material management processes and ensure compliance with company policies and regulatory requirements.
16. Identify opportunities for process improvements and cost savings initiatives within the material management function.

A day in the life

1. Review Production Metrics and Escalations: Begin the day by reviewing key performance indicators (KPIs) from the previous day’s high-velocity assembly operations. Identify any immediate escalations from vendors or internal teams and address them quickly to prevent production delays.
2. Cross-Functional Meeting on Supply Chain Efficiency: Attend a cross-functional meeting with stakeholders from procurement, logistics, and manufacturing to discuss ongoing supply chain initiatives. Review progress on strategic initiatives, focusing on reducing lead times and lowering overall costs.
3. Vendor Operational Excellence Review: Analyze vendor performance metrics, including delivery times, quality control, and adherence to contracts. Identify trends or issues, and use data-driven analysis to recommend performance improvements. Lead a discussion with key vendors to drive continuous improvement initiatives.
4. Business Process Analysis and Improvement: Dive deep into business analytics to identify potential areas for improving internal and external processes. Present findings to relevant teams and propose scalable, data-backed solutions to enhance production efficiency and customer satisfaction.
5. Team Sync on Technical Systems Changes: Collaborate with internal technical teams to discuss necessary system changes that can drive improved efficiencies in cross-functional processes. Provide clear requirements and set project timelines to ensure system updates align with production goals.
6. Meet with a key vendor partner to discuss mutual benefits of ongoing initiatives. Discuss potential process improvements, technology upgrades, and long-term partnership strategies that will drive value for both organizations.
7. Project Management and Results Review: Check on the status of ongoing projects with internal and external teams. Ensure deliverables are on track by reviewing timelines, setting expectations, and mitigating any risks or roadblocks. Push for results in line with operational goals.
8. SOP Review and Compliance Check: Review Standard Operating Procedures (SOPs) for material management processes. Ensure these are up-to-date and in compliance with both company policies and regulatory standards. Identify any gaps and set action plans to address them.

9. Production Schedule Review and Forecast Analysis: Review production schedules and demand forecasts for the upcoming weeks. Ensure that customer requirements are being met while maximizing site utilization. Make adjustments as needed to balance efficiency and flexibility in the supply chain.
10. End-of-Day Review and Continuous Improvement Planning: Reflect on the day’s activities and prepare a summary of key outcomes for the management team. Set goals for the following day, focusing on continuous improvement initiatives, particularly around lowering risks and reducing lead times.

About the team
About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, Supply Chain or related fields
• 10+ years of experience in Supply chain management/Vendor management
• Experience in data centers products mfg. or infrastructure service provider, or manufacturing
• Ability to work independently, collaboratively, and effectively manage multiple projects at the same time

Preferred qualifications

• MBA or advanced degree in supply chain management, logistics, or other business related discipline
• Supply chain, inventory management, finance, vendor and/or project management experience
• Strong proficiency in analysis tools including Microsoft Excel, SQL, and statistics software
• Proven ability to manage large and complicated projects with experience leading cross-functional projects and teams
• Professional experience influencing internal and external partners
• APICS and/or IBF certification (preferred)
• Exposure to Lean & Six Sigma tools

Amazon has an immediate opening for a Senior Program Manager to join our Accounting team.

This position supports and can directly influence the launches of some of Amazon’s newest global business initiatives in the consumer products, digital initiatives, merchant, operations, logistics, payments, and cloud computing lines of business. This leader will work closely with the global financial systems team, accounting operations teams, tax, treasury, and others and represent the accounting organization to various stakeholders. In this role, the candidate will be part of a team that collaborates with business finance and technical teams to deliver world class solutions that are highly scalable, secure, and flexible. This person will have operated successfully in a fast-paced, global, results-oriented environment. Strong oral and written communication skills are crucial, as well as ability to think clearly, analyze quantitatively, problem-solve, scope business requirements and prioritize.

Successful candidates will have deep experience in the following three disciplines – Accounting, Program Management and Finance Systems. Candidate experience should cover financial processes, project management, accounting requirements documentation, process design, and user acceptance testing responsibilities. Demonstrated experience in leading teams to accomplish unusually complex challenges is expected as this is an ongoing requirement for this position.

Key job responsibilities
As a Finance Senior Program Manager, you will:
• Own and Manage: You’ll own and manage lifecycle activities from beginning to end (planning, requirements gathering, technology team partnerships, UAT planning and performance, project closing, and stakeholder engagement) for multiple projects simultaneously.
• Automate: You’ll work on automation projects and lead the coordination of designing processes and tools to make financial statement processes easier and more accurate.
• Support Expansion: You’ll support the expansion of Amazon business by ensuring implementation of controlled processes to keep Amazon’s financial statements materially correct.
• Consult: You’ll operate as a valued consultant to partner with many different stakeholder teams across Amazon.
• Make Decisions: You’ll be an empowered, impactful decision maker who drives the direction of a project to completion.
• Collaborate: You’ll collaborate with Amazonians of diverse backgrounds.

Are you interested in helping shape Amazon’s growth story in the APAC region? We are looking for a high caliber finance professional who can use their use their influencing and analytical skills to drive financial analysis and insights to the next level.

The ideal candidate will have a passion for building analytical models and using their financial and business acumen to help drive the business strategy forward. S/he will partner closely with our Marketing and Deals/Events teams in Australia and Singapore to grow and engage our APAC customer base, improve the efficiency of our marketing investments and optimise our event performance. The successful candidate will be a self-starter who is comfortable with ambiguity, has a analytical, data-driven mindset, is detail oriented and will possess the ability to work well with and influence cross-functional teams across Amazon.

Ideal candidates will have the following strengths:

• Comfortable working independently in a fast-paced environment.
• The ability to translate large amounts of data into useful information and actionable conclusions.
• Ability to "connect the dots" across multiple areas to drive .
• Strong written and oral communication skills combined with the ability to meet tight deadlines and prioritize workloads.
• An understanding of finance issues in an operational environment of rapid growth.
• Solid business judgment.
• Strong business case modeling skills, including excellent knowledge of Microsoft Excel

This is a 12 month fixed term contract for maternity cover.

Key job responsibilities

• Financial Analysis & Business Case Development
• Independently drive deep dive analyses into marketing performance to generate insights and support commercial teams to improve business performance.
• Analyze performance for the business on a weekly, monthly, quarterly basis to understand drivers of performance. Synthesize findings for leadership.
• Build business case for any new opportunities, such as new programs, new measurement frameworks or incremental strategic investments.
• Develop the necessary reporting tools for understanding drivers of performance versus business case assumptions. Synthesize this information for key business reviews.
• Drive the financial planning process for one or more business lines through working with key stakeholders.
• Identify key financial risks and develop the framework and controls to mitigate these – link up with other Amazon teams where required.
• Own and manage financial framework and target setting for high value deal events

Basic qualifications

• 5+ years of finance or a related analytical field experience
• 5+ years of building financial and operational reports/data sets that inform business decision-making experience
• Experience performing ad hoc analysis using advanced Excel
• Experience building and managing financial models for business forecasting and problem solving

Preferred qualifications

• MBA, or CPA
• Knowledge of SQL/ETL
• CFA
• Experience communicating results to senior leadership