Job Duties:
Promote product to existing customers of various segment by cross-selling the value propositions of credit cards
Engaging and build good relationship with customers & deliver good client experience
Follow up and ensure customers' applications and documentations are completed for timely processing
Able to present effectively...
Job Responsibilities:
· Making phone calls to obtain missing information from clients/new clients
· Handling of inbound calls
· Attending to customer enquiries in regards to ongoing project
· Adhoc tasks and projects as assigned
Job Requirements
· Minimum Diploma in a related discipline
· Minimum 1 year of call center experience
· Able to start im...
Job Responsibilities:
Answering incoming queries in a professional and timely manner while providing accurate and detailed information to customers regarding products and services.
Resolving customer issues, complaints, or concerns with empathy and effective problem-solving skills.
Documenting customer interactions thoroughly and maintainin...