Assistant Banquet Operations Manager
1 day ago
Responsibilities:
Reports to the Banquet Operations Manager on the day to day operation.
To plan the duty roster, engage part-timers and ensure t..
Responsibilities:
- Reports to the Banquet Operations Manager on the day to day operation.
- To plan the duty roster, engage part-timers and ensure that they are deployed according to function needs.
- To ensure all employees (including part-time employees) are well groomed and trained according to established standards and to conduct on-the-job training for all new employees.
- To be responsible to lead the employees (including part-time employees) in providing excellent service to all guests during all banquet functions and outside catering according to SOP standards and club’s policies and procedures.
- To ensure that function rooms are fully set-up according to the event order.
- To provide Feedback / Recommendations / Suggestions on improvement of staff schedule, attendance, timeliness, complaints and innovations to Manager.
- To co-ordinate with Chef, Stewarding and AV Technician on menus, function set-up arrangement, service procedure and clearing of all equipment before and after functions.
- To work hand-in-hand with the Catering Team to achieve their monthly sales budget.
- To achieve a high level of service quality which meets the demands and expectations of all members
- Prepare Function Report every after event.
- In charge on the procedure, follow up and maintaining HACCP policies for Banquet.
Requirements:
- Minimum of 5 years with progressive supervisory positions in comparable operations.
- Certificate from a recognized Hotel Training School (or Culinary Institution) or an appropriate amount of progressive work experience to waive academic qualifications.
- Basic cocktails, wines, spirit and specialty coffee knowledge an advantage
- Experience operating Point of Sales System an advantage
- Keen to learn and grow in the Food & Beverage industry
- Able to work on rotating shifts, weekends and Public Holidays
Official account of Jobstore.