You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Corporate Affairs and Communications is seeking for an experienced, dynamic storyteller to bring the powerful backing of American Express to life. This role focuses on creating compelling narratives across colleague communication platforms, company owned channels and media to strengthen connections with customers and prospects. The CA&C team is responsible for telling the company’s story across traditional and social media, and through internal communications.
Reporting to Director of CA&C Southeast Asia, this role is focused on amplifying the company’s presence and reputation, and helping our businesses achieve its goals in Singapore, Thailand, and throughout the SE Asia region.
Key Responsibilities:
- Develop and execute external communication strategies to enhance brand reputation and visibility in Singapore and Thailand.
- Manage media relations, including drafting press releases, handling media inquiries, and building relationships with key journalists and influencers.
- Manage content creation for external platforms, including social media.
- Manage our social media community, maintaining and monitoring our social media channels to ensure content is always on brand and comments are responded to promptly. The successful candidate will also create content for our channels to keep our followers engaged with our brand.
- Develop and implement internal communication plans to engage employees in Singapore
- Collaborate with cross-functional teams to ensure consistent messaging and alignment with business priorities.
- Organize and support internal events, including town halls, employee engagement initiatives, and leadership communication sessions.
- Serve as the primary communications contact for Thailand, managing all communications independently while ensuring alignment with regional and global strategies.
Minimum Qualifications:
- Bachelor’s degree in Communications, Public Relations or Social Media
- 3-6 years of experience in corporate communications, with a mix of external and internal communications responsibilities.
- Strong writing and editing skills with the ability to create clear, compelling content for diverse audiences. (candidates will be asked to take a written test)
- Experience in managing media relations and digital communication platforms.
- Excellent organizational and project management skills, with the ability to manage multiple tasks and meet deadlines.
- Ability to work independently and collaboratively in a fast-paced, multicultural environment.
- Proficiency in Thai language is a significant advantage to support market-specific needs.
- Knowledge of Southeast Asia’s media landscape particularly in Singapore and Thailand a plus.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
